About RepairReplacement in another country iphone 5

Hello everyone, I bought an iphone 5 (a14r9) from an Apple Store in Germany in September 2012. My problem is that: My iphone's start/wake (power) button start not working since last two weeks, actually left side of the power button continued working a couple of days but yesterday it became fully broken. It does not react when I push on it. Suprisingly there were no problem with the device, no contact with water, no damage, just nothing.. and it is not working. I live in Turkey and I don't have the opportunity to give my phone to Apple, because there is not an Apple Store in Turkey, currently. But I travel a lot, what I wonder is Can I take my phone to any Apple store in any country? I mean my phone's 1 year coverage still continued. It would be great if they can give me a new one or just repair it. Note: I do not have the bill. Thanks in advance for your answers.

I want to delete other off my phone iphone 4S

It has come to my attention the there is more space that is being taken up on my phone by "other" than the amount of space that I'm actually using. It is taking 6.01 GB of my space and I'm getting sick and tired of having my phone tell me I don't have enough space when I try to take a picture or video. I have tried to restore my phone quite a few times and iTunes will not let me restore. Everything on my computer is up to date, it won't restore when I put it in recovery mode and it just won't let me restore. I have backed up my phone and when I finish, I click restore and every single time I get an error. There is no number that comes with the error. I am starting to get ****** of because the "other" is taking up almost half of my space on my phone. Thank you for any help that you provide.

Verify billing info before making purchases iphone 3G

I am trying to download apps. It prompts me for my password as usual, then it tells me to verify my billing info first. I verify it then it says contact support. Any ideas?

iphone 5 can make call using phone but voice cannot be heard on either side. speaker phone not work either. Siri can hear voice and functions well. viber skype and all other apps using microphone and speakerphone works well.

The iphone 5 can make a call using phone but the voice cannot be heard on either side. The speaker phone does not work either. Siri can hear the voice and functions well. The viber, skype and all other apps using microphone and speakerphone works well. Unfortunately I left USA and the stores in Sydney cannot replace the phone since it was bought in USA. Sending the phone via mail costs me around $250 or more both ways. Please help.

Complete battery failure iphone 4S

On Friday of last week my iphone 4S began to rapidly lose it's charge.  By this I mean from 100% to 65% by 9:30 am, and completely dead by 2:30 in the afternoon.  I turned off my location services and "killed" all the apps running and it did not change my rapid depletion.  This morning I noticed my phone was warm to the touch and when I checked it my battery was down to 10% by 8:30 am and this was after having been at a 100% charge at 07:00 am.  I turned my phone off completely at 8:30 and when I went to turn it back on I got no response, not even the picture of the battery that indicates it needs to be charged.  So when I finished my work shift at 3:30 I put my phone on the charger and it has still yet to turn back on.  Has any body heard or had an issue with this?

iphone app updates frozen in waiting-what to try next

Hi, I tried to update 3 apps on iphone 5 about a week ago. They got 'stuck' while updating, and now are permanently frozen showing a greyed out icon, and saying the status as 'installing.'  I have tried everything and need more suggestions.This is what I have tried:Restoring - no changeLogging off iTunes account, pressing home and lock button til apple icon appears, then logging back in - this changes the status to 'waiting' but it's still frozenHolding down icon to delete - it doesn't have cross above these 3 affected appsGone into -> General -> Usage -> then selected each affected app and Deleted them - no changePlugged into PC and synced, then tried removing apps and installing again - the icons aren't removed when I remove, but when I install them again, it does kickstart the icon to change to 'loading', but then it returns to 'installing' and is still frozenAdding a new app/ installing updates for other apps to check to see if iTunes account works - yes they added/ updated fineCalling Apple tech support. The guy was really nice and helpful, but his advice didn't work (as above.)  He told me to contact the iTunes account support, and ask them to delete the apps from my purchase history and then try re-installing themContacting the ITunes account support - they emailed me back, and advised me that they checked my download queue and "updates of these three apps are not there." (?) So they gave me the advice to do as above. He also sent me to this link: http://support.apple.com/kb/TS1702 which at the last step says "If you continue to experience the issue, contact the developer of the application for further assistance."  Now, my issue is: How the heck do I contact the developer, and will this help, when it seems to clearly be an iphone problem? Should I give up and take the phone into an Apple store? Any other suggestions will help.  Cheers.

how I clean cache iphone 4S

how do you manage apps, clean caches, close apps running in background?

iphone 5 connected to USB gives shock when touched to ear to speak

I usually charge my iphone5 with usb connected to laptop. past few days, i got a call while charging the phone with usb. I raised the phone to speak, as soon as it touched left ear, I got a decent electric shock. The shock was pretty powerful. I ignored it first time, but after that, the same happened about 5-6 times. Now I do not speak while connected to usb. But I think this is not a normal behaviour of an iphone since other phones do not shock the user. Can someone help me?

I need help with party in my dorm in game purchasing error iphone 3G

I Can't purchase in the party in my dorm store it keeps saying error can't connect to iTunes and please contact iTunes customer support

Photo Location Services iphone 3G

Just a query if I took a picture and on my iphone and states my location, if I forwarded it would the other person be able to see the location too if they save it to their phone?

My iphone 4s dont open up after i switched off it. when i open it it stuck in apple logo mode. I cannot switch it on again. their way to backup my photos since i cannot switch on my phone

My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?

My camera frozen iphone 4

Have tried restore on iTunes and restore to new on phone.   The issue is not changing even with that.  Happened about a month ago and haven't been able to get it to work since. As soon as I click on camera, whatever the camera is facing is what it is frozen on.   Sometimes the shutter won't even open and the video does not work either.  None of the apps that you can take a picture with work either like Instagram, pict stich etc. Not sure what else to do. seberia8

iphone fails to end call iphone 5

Does any one have problems with the iphone 5 failing to end calls from the screen. The only way I can get it to end is to hit the top button on the phone.

WiFi iphone 4

Ok so here's the deal.  At work I barely get one bar on our wireless network, but at home I of course have full signal.  At work I turn off the wifi because at that weak of a signal, it takes forever to send email or a picture on my phone. So I switch to the cellular network, and bam it goes fast.   But then when I get home I want it on the WiFi and keep forgetting to turn it on.  So my question is (without Jailbreaking) hasn't someone come up with an app that will set timers for wifi to turn on and off?  That seems like one that should have been out in the first year of Apps? 

iphone 5 loudspeaker micsirivoice to text not picking up sound.

Hi, I am new to this forum so i apologise in advance for not following any rules thats set. I have a iphone 5, 16 GB for 6 months and for the past month or so i've been having issues with the microphone.     1. During a call if i want to use loudspeaker the mic cuts out so the person on the other end can not hear what i am saying, yet while during a call off loudspeaker          they can hear me fine.     2. Siri can not detect anything i say or any noise what so ever when i try to use siri, but can when using a headset.     3. When trying to use voice to text in messages no speech is detected. When using a headset under all three of these, they work fine, calling someone works fine aslong as i don't use loudspeaker.i have tried to restore the phone to see if this corrects the problems but no luck. The firmware version is 6.1.4, on EE 4G. Any help with this is appriciated. Tyler.

URGENT HELP iphone 4S

Last night i went on my phone to make a phone call but all my contacts were somehow deleted i tried turning off my iphone and then turning it on but still had the same problem. I dont know what to do i had icloud but never used the backup for it infact i had not signed in to it till the next day. I somehow managed to get a few of my contacts back through my messages. There were many important numbers in there. To top it off the most important thing to me was all my information on my calender list like my appointments, and many other important events. I do not know hot to retreive it if anyone could please help me it would be greatly appreciated. Thank-you

Official unlocking of iphone 4 from orange Apple approved

Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iphone iscurrently locked to).  Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iphone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon

call confirmation without jailbreaking prevent accidental call iphone 3G

I found an app that provides a call confirmation without jailbreaking the phone called "Group contact." in settings, if you turn 'return to the app after phone call" on, you get the message "you will be alerted before making the call, and the app will be re-opened after the call." Before every call, a call confirmation is delivered, which solves my problem perfectly!

My iphone 5 freezes EVERY time I try to open contact or addedit contact and freezes up pretty much on everything I .

My iphone 5 operates at about the speed of dial-up internet.  Every time I try to do something I have to wait. My harddrive is not even close to being full and I always close out of my programs so I am confused.  It is mainly a problem with contacts (adding, editing, viewing, anything). I also occasionally hardware reset (power and home button same time) to try and help but to no avail. Is this an Apple issue that a trip to the Apple Store will take care of?  I am just sick and tired of having upgraded to an iphone 5 only to step backwards in speed and performance, plus switching over deleted over half of my contacts even though I had icloud set up on my 4 and also on my 5 so it should have been seamless.  Is my phone a lemon?

iphone 4 on t-mobile full signal but wont makereceive calls

Please help - My iphone 4 intermittently stops making and receiving calls/texts without warning, the phone will have a full signal and could be anywhere in the country but when you try to make a call it won't do it. If you then ring the phone it is as if it is turned off, if you then turn the phone off then on again it works perfectly well until the next time which might be in days or hours. T -Mobile talked me through a reset but this has not worked and Apple want a fee to help further as the phone is 22 months old, it is however little used and still looks new. Any help appreciated

What can I with my broken iphone mic

I purchased my iphone 4 while living in Hong Kong. I am now back in the UK and the phone has deveoped a problem where the mic cuts out during calls and the person I'm on the phone to can't hear me. I took the phone to the apple shop here and the girl told me that she would have given me a replacement but she can't because the phone is slightly different than the UK (european) model of the iphone 4. She then told me to call apple care and explain to them over the phone.  I called apple care and an american woman said she can't give me support unless I pay £25 but will email me instructions on reseting the phone, I told her reseting won't make a difference as the mic problem is a common one with iphone 4's and I've read it's a hardware problem. So anyways I reset my phone and nothing changed. I'm stuck in limbo right now and dunno what to do, does anyone have any suggestions? I think I'll get a galaxy when my contract is up this year.

Camera problem with iphone 5

I purchased my iphone 5 in January 2013 in India. For past couple of months, my phone camera dies frequently. The first time it happenned, I update the phone with iOS 6.1.3 and it started working. Next time when Camera was not working then I reset the phone and it started working, Now, I have the same problem, when I open the camera, shutter does not open and I am not able to click any picture. Does anyone has a similar problem with their iphone 5? I never had this problem with my iphone 3GS. Please reply. Thanks,-Upanshu

south africa assistance iphone 5

i bought iphone 5 in new york.  i live in south africa. i cannot hear caller on the other side of the call. no-one wants to repair my phone because its an "international" phone. Where do i send the phone to in new york to try and get the phone working again?

Ios 6.1.3 Red Eye Correction iphone 5

Today I was taking pictures of my family, and I was using the flash on my phone because the light in the room was very dull. After taking the pictures and looking at them, I noticed the red eye thing that happens when you use flash. I decided to get rid of them with the red eye correction tool in the stock camera app, and after about 15 taps of pressing the red spots on one of the eyes on my cousin, the tool kept making dark spots in the wrong spot each time, and then the photos app just crashes. Um How can I fix this issue? because its persistent with every picture I Do it too.

Crashing and screen flickering problems. iphone 4

I too have had the "flickering/flashing" screen problem...I received my first iphone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iphone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iphone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!

Updating from OS 4 iphone 4

I have OS 4 and am trying to update; the error message I get says "The required disk cannot be found." Do I need to get OS 5 before making the leap to OS 6? How?

no sound iphone 5

suddenly there is no sound.  Not a problem before now cannot hear call, music, game etc

My 4 months old ipone 5 rear camera not working properly blur picture pl help iphone 5

The photos were superb earlier....suddenly all the photos taken became blur...tried all the available options ...but front camera is working perfectly

I have an iphone 5 and speaker just stop working while I was on phone an issue when you put phone on speaker also no sound when I try to listen to music

Speaker stop working while on a phone call also can not listen to music while on speaker

I'm restoring my iphone 4S on iTunes 11.0 and it's stuck on restoring firmware

My phone won't send picture messages to any phone other than an iphone and when I googled it, the solution was to restore it.So I did. Downloading the software itself took nearly 3 hours, but whatever. My phone restarted, but now the bar is stuck at ~3/4 done and it's on "restoring firmware". It's been this way for over 20min. I use iTunes 11.0 and Windows 7.Can anyone help me out? Would it be bad to reboot my computer at this stage?

iphone 5's POWER BUTTON got compressed.

I bought an iphone 5 last month, for starters, i didn't notice that the Power Button was compressed as in its still working but just, it doesn't have the 'button click' feel like a normal iphone. Recently my friend bought an iphone too, when i compared our iPhones, i found out that his iphone's Power Button has a 'pop up' feel where mine is compressed. I'm from Kuala Lumpur and the place i bought it in Johor. Can i know whether can i get a repair or replacement for it? Who should i contact to do so? Note: i bought it in a small DIGI shop in Johor. And, i heard that iPhones bought in small retail shops cannot be replaced/repair/etc.

Add country code to my all contacts while not present-iphone 5

Hi there, I've suffering from a call receving problem which is - Example -  I have a contact saved at my phone "Mr. A" - 01619001234 [country code not present]But when i got call then it comes for - +88 01619001234, so its not showing Mr. A is calling. There are some numbers on my contact which contains country code (+88) and some of them not. So, how can i add country code number to each phone number while country code not present? Like -  Mr. A - 0161 900 1234Mr. B - +88 0161 900 4321Mr. C - +21 897 456 212Mr. D - 02 723456 91 I want those number like this -  Mr. A - +88 0161 900 1234 - will add country codeMr. B - +88 0161 900 4321 - will remain same as country code present and starts with + signMr. C - +21 897 456 212 - will remain same as country code present and starts with + signMr. D - +88 02 723456 91 - will add country code I hope i am clear to you. I need help asap. I tried International call Editor (ICE) apps, but it renames contact while country code present and also it need to select one by one.  Thanks in advance

Ringer not working iphone 4S

When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone.  I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula

i can't restore my iphone iphone 5

HiI have an iphone 5 and last night it just turned off while I was asleep so I charged and it turned and it worked but then turns off suddenly so i plugged it again for houers and it just got stuck on the silver apple so I pressed the button on the top right and the home button and it worked againbut while I was in a call it turned off and now it doesnt turn on so I tried to restore it and my itunes says there's a 2001 error and i already checked and my itunes and mac updetes are the latest ones what else can I do? Do I need a new phone?thanks

My iphone 5 camera displays closed lens and I don't how to fix

When I try to contact Apple, I get no help. Can someone help me?

Problem in restoring my iphone 4

HI... I tried to restore and update my phone software, itunes downloaded the software and it automatically updated the phone's it. Now during the initial configuration of the phone, it says that the software cannot be registered at the moment and tells me to contact the customer care. My phone is not even starting up now. Please help me resolve this problem

Some help please I have an echo problem I hear my own voice durunig call iphone 5

Please help me:( iphone 5) I sometimes hear my own voice slightly while during a call. Do you have a problem like this? I am using iphone 5 for 5 mounths but last 2 mounths I hear my own voice echo during the call? What is the problem? Is my phone tapped?

my iphone wont wring iphone 4S

When i get a phone call the ringer doesn't work and I a missing all my incoming calls. Help what should I do.Thank You

Please Help iphone 4

trying to reset my iphone4 and it keeps coming up with activation request could not be completed. if the problem persists, please contact customer care . so please help me to reset and get my iphone 4 back up and running thank you

iphone 5 not ringing or alerting of texts calls going to voice mail

My iphone 5 recently started having problems with the ringer.  The ringer will be turned all the way up, the mute button is NOT being used and the phone will not ring for calls or alert for texts.  It is not always happening, but more so than not.  I have tried rebooting the phone, the OIS is up to date and I do not have the "Do Not Disturb" set.  I can be in the same spot with LTE and full signal have a call/text that is missed then receive a call/text and it rings.  Does not seem to matter if the call is coming from a land line, same Verizon carrier cell or different carrier cell there is no noticable reason.  Any ideas???

i have an iphone 4 orange uk locked i contact to orange uk they said my phone removed from their network so plz apple support team unlock my phone tell me now what should i now to unlock it

hey  i bought an iphone 4 orange uk locked.. i conacted orange uk to unlock my phone ... they said ur phone is removed from our network,but my phone says invalid sim .. and my phones status is wild card activated...  plz help me now what should i do>>> waiting for your kind reply thanks  apple team

iphone 5 Camera Problem

My iphone 5 camera have problem. During capture picture or video, it will appear pink colour screen and block the view. Please help!!

built in speaker on my iphone 5 sounding grainy and scratchy. have fix

So last night I was talking via speaker phone and suddenly noticed that the sound quality was horrible.  It was extremely grainy and scratchy sounding.  At first I thought it was just something with the call quality so I turned off the speaker and talked on the phone normally.  Later I got an e-mail and noticed that the tone that it made also sounded scratchy.  So I tried playing a song through the iphone speaker and sure enough that was awful too.   I know it's the internal speaker because the music played fine through headphones.  Has anyone experienced this before?  If so, how did you go about fixing it? Thank you!

iphone 5 suddenly no sound

I recently had a software update (6.1.4) on my iphone 5.  I ran the update last week and everything seemed fine.  However, as of yesterday my phone no longer made sound, it just stopped making sounds to everything.  It makes no sound when it rings, when I receive a text/email or when I try to listen to music.  The sound is completely dead.  The little switch on the left of the phone is turned on for volume.  I did a reset and nothing seems to help.  Has anyone encountered this problem?  Does anyone have a solution?

Fixed my phone but display still doesn't work iphone 4S

4S got run over by a car. I changed the broken display, functionality (sound, vibration, cameras, wireless, mobile data, emails and other notifications come in, I can here SIRI, etc.) is working (tested via cylay).  Battery always low and phone turns off pretty fast after unplugging from the charger. Plugged in it turns off itself after about five minutes and restarts immediately again + display doesn't work (sometimes gets bright but there appears no clear picture only some grey tones). It worked about three times though that the display was clear and I could use the phone for about five minutes before it lost its picture again.  What could be broken?

iphone 5 Frequently Crashes to Apple Logo and Screen Lock

I have an iphone 5 64 GB running iOS 6.1.4 on AT&T. Over the past ~ three days, have noted that the iphone randomly "crashes".  Could be when I am using an app.  Could be when I am making a phone call.  Could be when it is simply connected to the power cord and haven't touched it at all. The cycle is as follows: Screen suddenly goes blankThe white Apple logo (which typicaly appears during boot-up) appears for 3 - 5 secondsI hear the "chirp" that normally sounds at the end of boot-upThe iphone lock lock screen then appears Sometimes, when the phone emerges from lock screen, the brightness is about half of what it was prior. I have not been able to isolate this behavior to a specific set of circumstances.  When it occurs during a phone call, the call is interrupted / other party is silenced, but if I swipe at lock screen, the call resumes (the other party notes that I went silent during duration). I have re-started / re-booted the iphone 15 times.  I have cleared all apps from the cache.  I have disabled all notifications and location services.  I have done a Reset All Settings on iphone and restored from iCloud.  I have done a Restore from iTunes.  The problem continues. I would say that this crash cycle occurs about every 30 - 60 minutes.  As noted, many times when I'm not even touching / using the iphone. Have also noted that when not connected to power supply, the iphone is quite warm, and battery drain is at an accelerated rate of 3x to 4x of "normal", worse than prior iOS 6 related battery issues.  Have also tried all the usual battery saving tricks - wifi is off, GPS is off, EQ is off, etc. Any thoughts before I head to the Genius Bar? Thanks! TCF

Touch Screen Insensitivity iphone 5

Is anyone having issues with a lack of sensitivity  of iphone 5 screen. I am having to touch items several times to select or scroll the screen, when it does scroll it "jumps" to catch up making it hard to operate smoothly. I Also notice that the screen appears to have shifted up slightly cutting off top of wi-fi and battery symbols. These symptoms don't always happen and I cant be sure I can show them to a Genius. This my 4th iphone, so my expectations are only what I have experienced with the others.

SIRI won't call mother of my girlfriend iphone 4S

SIRI won't call "the mother of my girlfriend" and says that an error occured or calls my own "mother"!Please, help me out. I work my self by an Apple Reseller and no one of my collegas can help me out!*the problem is not coming from my Contacts Book or Settings because everything is perfectly configured and this error is recent !Thanks. Paul.

Not able to purchase in-app-purchase in Clash of Clans iphone 3G

Hi, I'm having problem on buying in-app-purchase of Gems in Clash of Clans app Error hit Your purchase could not be completedFor assitance, contact iTunes Support at www.apple.com/support/itunes/ww/. Kindly assist Thanks

MobileVOIP Skype not work after 6.1.4 iphone 5

Hi, I have an iphone 5. Sometimes I use the MobileVOIP app for Voip calls. After the 6.1.4 update the application does not send the audio to the speaker (both call speaker and external speaker). It seems that the application recognize the earphones also without plugging them or it is not able to reach the internal speaker. The application works good with earphones. Also trying with Skype, they don't work. Since the update focused on audio-problems, are there settings to solve this problem? Do any of you have the same problem? Thank You Roberto