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I just bought my iphone 5 one month ago then i realise my camera was not functioning, It always stuck in black screen when i try open the camera apps. I found out there are actually many people who bought iphone 5 suffered this problem when i try to look for resolution online. I want to go for warranty but my phone got dent on it's appearance. Therefore, apple told me that my phone was unable to warranty. However, my purpose to warranty is to fix the camera instead of the dent on my phone. Can apple fix my camera problem? I really feel sad and regret for purchase the phone now because of the problem i am facing now. Hopefully apple can give me a satisfied answer. Thank you.
I contacted Orange UK and they said that this iPhone4 is ready to be unlocked, but they can't unlock the phone because I am not the original contract owner. Why can't Apple unlock this phone, because the original owner doesn't care and has sold it? As far as I understand, I am one of at least 3 owners for this phone. I guess there could be more. I just wanted to have a normal iphone, why can't Apple help on this issue? I have previously had many apple products, this is the first one I bought used adn just wanted to restore it to normal. Another thing is that 3rd party services can unlock it for 200$. What is that they do to unlock it? Why can't apple make a small comission for unlcoking iPhones instead. People find ways to cheat and ripoff people who doesn't deserve to pay extra for the phone they bought. Here is my iPhones description: imei: XXXXXXXXXXXXXXXSerial Number: XXXXXXXXXXXPart Description: iphone 4 16GB BLACK Product Version: 6.0.1 Coverage Status: Out of Warranty Coverage End Date: First Unbrick Date: 29/03/11 Last Unbrick Date: 10/04/11 CTN: 7580088512 Next Tether Activation Policy Description: UK TMobile Orange. Lock Status: Locked
I bought the iphone 5 from Star One Mobile in Sim Lim Square Singpore recently. After reaching my place , just found that the serial number and imei number in my iphone 5 product and the packaging box are different. When I check on the website the packaging number shows the product is replaced but the number in product shows valid. Can some one explain the difference?I did not anticipate an Apple product having a difference in serial and imei number from the packaging --- probable that the Star one mobile could have changed the package?
I have an iphone 3g and my wifi wasn't working at all! The wifi button wasn't working like I couldn't press it at all, so my brother told me to erase my iphone. I backed it up and erased my iphone, it didn't work so he told me to jailbreak it because he thought maybe since my iphone was originally jailbroken it might just need it to be jailbroken again. I did that and when I looked at it again ALL apps were gone! There were no settings, safari, or app store nothing, it was just a blank page! (A blank page with, oddly enough, my same wallpaper still) When I tried to search up things on the iphone it was found, but it said it was not loaded at all. Help anyone??
as i connect my iphone with itunes, it is not showing imei NUMBER? also it is not showing wifi or sim service. can you help me to solve this problem?
bought the iphone 4 from my friend, he said when it was updated to 6.1.3 it wont register my orange/tmobile EE sims i rang apple and gave imei and its not blocked. anyone help please? im not sure what to do
Folks, I am getting confusing information from various sources.According to the service I am using for factory unlocking my iphone 5, as soon as I unlock my phone I will be able to use it on all GSM networks, except the original ATT. This is contrary to all the previous unlocks I have ever done on any phone. What is the reason why my phone will no longer work on ATT, if true? Can APPLE or ATT help me get it back on ATT network once I no longer need to use it overseas? Thank you for your help.
how did i know if the imei of an apple iphone 4s ia autnebticated
I lost my iphone 5 n I ask my provider to block the imei The phone..but fortunately I found my phone. Now can I use that phone overseas or how can I able to use that phone again? Any suggestions guys??
hi dear all please help me my iphone is lock. Right now I m in Azerbaijan(country) and i dont know how unlock phone. imei code: 013050007799547I want to add important data- i couldnt find Azerbaijan a list of countries in this site.thank you very much Message was edited by: Farxad
After months and months of not being able to update my iphone 4 to the new technology due to storage usage, i was finally able to. Now after two hours of waiting, my phone says it was verifying the update. My phone turned off and then turned back on and i got the plug into iTunes icon. After i plugged it in it says that the iphone update server cannot be found.
Hi, I am hoping someone can help me as my wife's iphone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iphone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iphone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iphone and images previously uploaded from the laptop. Cheers Chipontheroad
I found an iphone on Ebay that I am thinking about buying but it says it has a bad ESN. What does that mean? is it still okay to buy it?
Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha
Hi. Last Saturday morning I lost my phone and immediately went onto iCloud and entered the phone into Lost Mode, sent the message and Played Sound. Spent all that day reporting the loss to the police, insurance and Vodafone and generally panicking. Went to bed that night, put hand under pillow and guess what, found my darling phone!!! What a relief!! Cancelled Lost Mode on iCloud and restored passwords, Vodafone etc. HOWEVER, at various times (and obviously I never get any warning), the lost alarm still sounds and in public, people must think I have stolen my own phone!!! I have tried different ways to stop the alarm happening again eg setting Lost Mode over again and then cancelling it again but the alarm still goes off. All I have to do is press the on/off button to stop it sounding but the fact that it goes off in the first place is the problem. It should be cancelled! Why does the alarm still go off? Can anyone help please? Many thanks Susan
I have been trying to update my iphone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iphone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iphone, it put my iphone in a recovery mode and I've been trying to fix it eversince. I can not access my iphone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iphone "iphone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
Hi there, my iphone's been stolen a few days ago and now I need to figure out my imei- Number to get the bill from Apple again, to hopefully get my money back from the insurance. So now my question: how can I figure out my imei- Number without having my iphone anymore? Please help me! Thanks
Hi There i have my iphone 5 now for few Months, im travelling a lot between Europe and Asia, there was never a prob. But on Sunday when i arrive in Malaysia and switsch the Flight Modus off, since then the Phone is not accepting any Carrier. If i chooose Manual Mode he finds the Carrier, but still the phone is not taking over the Carrier. I have already reseted some times, and also found a topic in the net what say to switsch on and off a few times the Flight mode, nothing helps !! So please somebody give me a solution, this is my buissines phone !!
I have tried resetting and erased all data but still no luck detecting network. 3G is found briefly when powering back up. I have tried two different sims from two different providers 3 an Vodafone but whilst carrier is found neither connect. Wifi if working fine as are all other phone functions. Any ideas?
after updating to 6.1.4 about once per day y iphone loses its SIM the carrier area says "no sim" and the screen says "no sim found"when I reset it I get to verizon and all is fine for another day.
i have my iPhone4s T-mobile i want to unlock now so it how can i do my self verson - 5.1.1 (9B206) imei No. 01293 70083 09261Model- MD254DSerial No. C36GH05DDTC0
I just bought a second hand (perfect condition) iphone 4S today, the user sold it because they had upgraded to an iphone 5. The previous user did not restore the phone they just deleted all of their previous data (contacts, pictures, applacations, they left their 1,100 songs though), so I planned on restoring it later tonight to start fresh. I had it activated to my phone number at the Verizon store on my way to a family party and used it throughout today but put barely anything onto it knowing I would be restoring it tonight. I got home and plugged it into my laptop and went to iTunes found "Emily's iphone" and then hit the restore button like normal, it worked perfectly fine and went the whole 14 minutes it said it had to. Then my phone went to the "connect to iTunes" screen when it was already connected. I checked to make sure everything was plugged in correctly, and it all was perfectly fine. I tried the manual reboot (holding the home and lock buttons for a few seconds) and all it does is shut off and bring me to the same "connect to iTunes screen".. someone please tell me how I can restore my phone! Thank you, Emily
i buy iphone 5 from t-mobile and i paid full why t-mobile not unlock my iphone 5 T-Mobile Sim Unlock Request Sim Unlock Reference: 5828320 imei: 013428006907719Thank you for taking the time to contact T-Mobile. We have received your SIM Unlock Request. Unfortunately, this subscriber is not eligible to receive the unlock code at this time. In order to be eligible, the subscriber must complete the buyer's remorse period for their upgrade. Please submit a new request 14 days after this subscriber completed their upgrad
Without my knowing it, I recently had my iphone 4 fall out of my jacket. When I came back and found it, it had been out in the rain for 3 hours. Now, the microphone does not work when making or receiving calls. The speakerphone microphone at the top works fine, but not the one at the bottom. I have tried rebooting, too, and nothing seems to work. Do I need to take it to the Apple store to diagnose and fix?
after I connected itune, my iphone lost imei
Hi all, everytime I want to edit text I'm entering into the message box, I'm not able to do it, since the cursor always jumps to the end of the text.This makes it impossible to mark & copy some or all text, as well as rephrasing or correcting typos. The only 'workaround' I found is to keep the finger on the target position (and having the looking glass active) and then type one character (or delete on). I'm a little bit curious since my friend and me are experiencing that issue for a long time now though I found no reference on the net for it yet (except one to a wordpress app). It happens on a 3GS as well as on a 4, at least all 6.* versions of iOS, with the previous (2.3.1) as well as with the current Viber version (3.0.0).Also experienced on iPad (3rd gen, cellular edition) with 6.1.3 / 3.0.0 Any hints or tipps are very welcome! Thanks in advance &cu,-udo
https://selfsolve.apple.com/agreementWarrantyDynamic.do If you purchased it from a legitimate source, this wouldn't be a question.
I purchased an iPhone4 32 GB from my friend and i want to know that either this iphone is Indian or not. Can any one tell me that is there any way to check this through imei number, Serial Number, iTunes or iCloud.
I am trying to make a purchase with in my game apps like Csr racing but I keep getting a notice that purchase cannot be completed and to go to apple/ iTunes support. found nothing on my specific question so posting this to see if anyone else has experienced this and found a solution.
Hi All, So I have disbled my iphone 4s by forgetting my passcode (like it seems many other people do!). Also as the phone went dead as I was away for the weekend the SIM is also locked. I have often backed it up to iCloud but I never had the camera roll back up option ticked as I cannot see it when I sign into iCloud. I dont have iTunes on my laptop or access to the original iTunes where it was synced a year and a half ago. My question is can I get the phone unlocked by Apple? ( I have the imei number and proof of purchase) Is there any way of keeping or getting my photos/videos and messages? When I had my phone plugged into the laptop and was clicking backup through wifi will this have also backed up my photos? Thanks!
IS anyone else having issues after the 6.1.4 update? Here is what I have experienced in the last two days. 1- Unable to access a locked or secure network. It asks for password initially. When entered, it is unable to connect. I restart and then go to Settings, find the network and click. I never get a prompt for the password, just "Unable to Connect" 2-Bluetooth. I can after a few attempts to connect my Bluetooth headphones, only after I get a "Failed attempt" a few times. Then only music works, unable to make phone calls. This happens with two different products. A SENA SMH 10R and LG HBS 700. 3- Music play - I found this issue out when trying to figure out problem with Bluetooth. I can start to play a song fine, but if I click on the ">>" or "<< " it freaks the player out and then skips multiple songs or stops play and goes back to the playlist. At first it was doing this with the Bluetooth headphones when using it to make selections. So I deleted the devices and the iphone continued to do it when selecting functions on the screen. Some playlists did it and some don't. Creating a new playlist did not help. Additional Info.Apple Store replaced my iphone on Saturday 5.4.13 because if antina issues. The issues above came after I restored from backup and updated the OS. I have erased the phone 2 times since getting the new phone and restored from back up and rebuilt from Itunes and neither way makes a difference above. What is going ON? Message was edited by: Karl Kroeker Corrected Version update
Hey everyone I have been holding back from updating my iOS on my iphone 4s (I know - not a smart move) I am currently still on 5.1.1 and trying to update to 6.1.3 (finally) from the phone itself (not via iTunes) I am trying to downlaod and install the update using Wi-Fi connectivity, but it just wouldn't let me? Kept saying An Error occured while downloading... It didn't give me any error code or any other explanation. It just simply won't update I know it was silly of me to begin with for not updating for so long, but I don't understand why my phone is rejecting the update? If this is even what is happening.. Also I sent my iMac for repair recently, came back with a Lion (which was what I had on there previously anyway) but it wasn't updated? So I couldn't just open iTunes and restore all my contacts.. AND I am still currently in the process of downloading the updates - but something always happens as well, an error occured that I have to re-download the update, internet drops on and off, etc. -- The reason I wanted to update was (this is a whole separate problem) my 4s kept crashing the apps, not doing anything out of ordinary - it just crashes everytime i start or a open an app. So I would hard reset my phone (turning it off and on again) and then I would find all my contacts gone. No other entries are gone, just my contact names! All messages and calendar entries are all still there - just no contact names in my address book. ***? After sleuthing here and there, and found no real solution to this problem. I decided to update my iOS because one of the discussion thread I found told me to try that. Heck, why not. SO I tried uploading and this is where I end up.. Does ANYONE have any idea what the **** is going on? Does anyone else out tehre have the same problem? Surely this is not just me!!
The iphone can not be restored, can not be found.help?
I found and iphone 5 on the bus and it's carrier is Verizon, i was wondering if i would be able to send it in to apple and get it flashed to Sprint?
im 2 months into my 24 month contract no insurance as i thought the house insurance covered it but they dont as the phone was stolen from work. So im stuck with a contract for a phone i dont have that some guy now has for free..... I have been using the find my iphone app but it has been offline since? they turned the phone off straight away (as any thief would do)After doing some research i came to know that the find my iphone app doesnt work if the phone has been switched off? Ive reported the theft to police they have CCTV footage but cant track the theives! Isnt there anything that can be done other fork out for a new phone?! I dont understand why an app would be made that does half the job? obviously the first thing a thief would do is turn the phone off? And ive even found out that if they plug the phone into itunes they can jus wipe the handset not impressed. We pay so much for these handsets yet there not even upto scratch with security features. (overpriced? definatley) You would think that with all these updates they come up with they would have done something for the security and tracking. Im disappointed with the what i have found.
Dear sir As i have purchase ipnone5 from singapore on nov.2012 but now i have problem with phone is that it is getting very hot while talking, battery drain within 4,5 hoursi have to recharge it twice or thrice in a day,as now i am in india, here service centre in india not helping, so pls.take me out of this problem, where to go or whome to contact in india,my phone imei no. **** serial no. F1*******TWDwaiting for your kind reply thanks With Regards, Amarjeet singh c-177, Gobind nagar,Race courseDehradun (uk)India <Personal Information Edited By Host>
About a month ago my iphone 5 turned itself off. It does this now a couple times a day and I have to hold down both the menu button and the power button for almost 10 seconds to have it restart. Lately, I go to take the phone out of standby and it shows a power cable conneted to the iTunes logo. I still have to hold down both the menu button and the power button for almost 10 seconds to have it restart. The phone holds its charge and I make sure I am charging the phone everyday. Not sure what it is causing this. This morning when the power cable and the iTunes logo appeared I plugged the phone into my computer and opened itunes. It found the phone, but said it needed to repair and install everything from a previous backup. So I did that hoping that would solve the shut down issue, but it did not. Has anyone heard of this happening. The phone had been working great. Any thoughts?
This started as my iphone saying searching= my imei number was gone i tried to restore and i got the error-1 idk what that is if anybody can help thank you...
Okay. So this was what happened: I was updating my iTunes library to the latest version. All of a sudden, my netbook crashed and eventually was hanging. So I removed the battery and restarted my netbook. I later found out, my iTunes got deleted. I didnt panic at first since I deliberately deleted my iTunes before and reinstalled it again finding all my files back in the iTunes. But this time, when I reinstalled it, all my files were gone! With this situation, can I transfer all my current files from my iphone to my new iTunes library? I don't mind losing my music but I just want to safely sync my iphone to this new iTunes library without erasing my current apps and photos. Hope you guys can help me!
If you can tell who the carrier is, turn it in to them. They should be able to get it returned to them. If you can't, you can try and take the SIM out and see who the carrier is that way. If all else fails, turn it in to the local police.
A few days ago I got my iphone unlocked from my provider (Telstra) as I am about to travel and wanted to put a country specific sim in it. Since then no non-Apple apps have worked.I have tried (many times) to :- 1. restore from a previous backup (plus multiple syncs) and using different backups2. delete an app and reinstall it3. download a new free app (and when that didn't work I deleted it and retried installing it)4. sign in and out of the app store on the iphone5. sign in and out of the app store on my iMac6. de-authorise and re-authorise my iMac7. wipe the iphone clean and start with a fresh install8. And reset the device too many times. Nothing I have found on any site has worked. I thought the wipe the phone clean would have done it but it hasn't.I have wasted about 20 hours trying to get this thing working again. If I wasn't going on vacation tomorrow I would be at my provider getting them to fix their mess but I can't. Can anyone help? Please? iphone 4S (Apps are active - just won't stay open)
my phone was stolen,only 1 month old.I didnt know how to download apps and things.Now i am being told that due to not having the find my phone app,my phone will never be found again,is there some way i can get it back???
I have iphone 4S that is UNLOCKED. I noticed after upgrading to iOS 6.1.2 and 6.1.3 the battery is draining quickly. - I searched thru the Apple forum and internet and followed troubleshooting steps to dissable any settings and applications that might increased the battery usage. Still after all the troubleshooting, my iphone has battery drain issues. - I called Apple and talked to customer support. The guy did his best effort to solve the problem but the solutions that he provided me I have already done it. I sent him a system report of my iphone and he told me that the iphone is operating fine. I asked him if there is a way that I can downgrade the iOS 5 and he told me that it is not possible. 1. Who has the same problem and found a solution? Please provide the solution?2. Has someone been able to downgrade to iOS 5? Please provide steps? Thanks
Hi I purchased iphone5 in December. It was working fine till now (only if we ignore the heating of the device while charging). But then 2 days back i suddenly noticed flickering of the display on my phone's screen . I searched it on the internet and found that there are many people who have been facing this problem and with their discussions it was concluded that it is a software problem. I got a sigh of relief and dint bother about it. But after half an hour i noticed that my dispaly is gone There was a black screen though the functions work fine as i was able to hear the sound of clicks and reciever calls through earphones. I dont know what has happened to my phone suddenly. I tried hard rebooting also but it dint work. Still looking for a solution I am sitting with a phone with no display and cz its nano sim, it is restricting me from using it in any other phone.I dint expect such a problem in Apple atleast :
i've dropped my iphone 4 down a drain and i have also lost my box. The insurance company wants my imei number, is there any way to get this without the phone or the box?
Hello everyone, I rencently purchased an iphone 5 from a person selling it on craigslist. the iphone is an At&t model and according to the person i bought it from the device is unlock. Is there anyway of telling if this is true without inserting a sim card for a different carrier? Are those websites where one enters the imei number a safe way to determine unlock status?
Hi. Can someone tell me if you can use find iphone to find a friends iphone, and if so how? I remember seeing an advert where someone found where their friend was in a football stadium, but can't remember what app was used to do it. Thanks Rob
I have that router and it's working great with my iphone 4.The security I use on both the 2.4ghz and 5ghz is "WPA-PSK [TKIP] + WPA2-PSK [AES]" mainly for compatibility with older devices.You may also want to try and set the 2.4ghz wireless speed to "Up to 130Mbps" instead of "Up to 300Mbps" via the router settings > Wireless Settings on the top left, because I found some devices have connectivity problems or do connect and then run incredibly slowly on the "Up to 300Mbps" for some reason.
i have lost my iphone 4 and i dont have anything except my mobile serial number. to report in police i need imei number. please help me.