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When I sync my iphone 4s or my ipad in itunes with the lates upgrade in itunes I don't see how I can organize my apps, to move them from one screen to the other. I've looked all over itunes as the device is syncing and I see nothing, use to be on the right side and you could drag from one area to the other. Anyone know?
My iphone 5 operates at about the speed of dial-up internet. Every time I try to do something I have to wait. My harddrive is not even close to being full and I always close out of my programs so I am confused. It is mainly a problem with contacts (adding, editing, viewing, anything). I also occasionally hardware reset (power and home button same time) to try and help but to no avail. Is this an Apple issue that a trip to the Apple Store will take care of? I am just sick and tired of having upgraded to an iphone 5 only to step backwards in speed and performance, plus switching over deleted over half of my contacts even though I had icloud set up on my 4 and also on my 5 so it should have been seamless. Is my phone a lemon?
I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. with it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages?
My iphone was completely submerged in water last night. I put it in rice. Everything seems to work properly. But there is what appears to be water under the iphone screen. In the very middle of the water, it is blue. What does thar mean? Will it go away? Can I help make it go away? Will my Apple insurance plan cover this? Please help!!
I am able to power down my iphone 5, by sliding the red slider. But then about 30 seconds later, it powers back up by itself. I've already done the Sleep/Snooze button and the home button together for 10 seconds, but to no avail. Any other suggestions?
SO here's what happened, I was texting a friend and listening to music on my iphone... Then all of a sudden I get this pop up notification that says "This adaptor is not supported" I didnt have my phone plugged in and then all of a sudden it turned off and will not start back up. I tried the following:Charge my phone for an hourPressed the sleep/power+home button for 20 secondsPressed the home button and plugged it in my computer while doing so Now with that said, I need to know the following:Is there hope for my Phone?And if I have to replace it, can I go to my cell phone provider-ATT and have them replace it ( I have insurance on it) because the closest Apple store to me is 3 hours away. All the advice the better!
the home button and lock button don't work anymore, what can I do?
I dropped my phone into the toilet. I got it out as quickly as possible, but it did get submerged. When I got it out, the screen turned on by itself, but I didn't think much of it, and I stuck it in rice for a few hours. When I went to check on it, it seemed fine, as the screen turned on and all the buttons seemed to be working, other than being slightly laggy. The volume buttons worked, but the didn't seem to do anything to the volume. The speakers worked as well, and even the vibrating part did. the lagging didn't get any better though, so I decided to see if reseting it would work. It turned off fine, and the apple symbol came up, but that was where it stopped, and it now will not turn on. I checked the LCI in the headphone jack and the charging slot, and the one in the headphone jack has a tiny pinkish-red dot, and the one in the charging slot doesn't look red at all. I stuck it back into the rice just in case. Can anybody help with my situation?Just some info, up until I put my phone into the rice the first time, I was mostly in full panic mode, and even after I put it in the rice, I kept checking to see if it worked by pressing the sleep button. I'm pretty sure I did everything I'm not supposed to do, but what can I say?
I have cracked the screen on my iphone 5, I was wondering whether I can just take it in to an apple shop and get it fixed there and then, and how long it would take?! In the uk.
Have a iphone 4 which is over a year old. The home key is not responding too well. Is a little hard as needs to be pressed for long. How i sort this out. The istore in my neighbourhood said they cant help as the phone was purchased overseas.
On May 18, 2013: Yesterday my cousin and I tipped our canoe while on a river. We had our electronics in a ziploc bag which included my iphone 4S. We managed to save almost everything including the ziploc bag. We were stuck floating down the fast moving rapids for atleast 30 minutes keeping firm grip on everything. Once our fellow canoe group caught up with us we put everything in their canoe and made a pit stop. There we put the electronics out to dry (only a little bit of water got it). I managed to send one quick text out and tried hard to shut off the phone but it kept rebooting. When we got back to my grandma's house I investigated the iphone. It was on and working BUT the flash was stuck on and the power button didn't always work, water behind the lower part of the screen I tried hard to turn it off but it just kept rebooting. with no rice I just layed it out in the sun for an hour. About 2 hours later we rushed to the mall and went to the Apple Store. They checked the status of the warranty and it just expired 5 days ago. Ugh.. So they just told us there was little they can do and they will replace it for $200.00. At this point I didn't want to give up. At the Apple Store the iphone was having such a melt down. The Apple employee struggled to keep it on as it kept turning itself off (power button issue). Everything else was functional besides the back camera full of water vapour and LED light. About 3 hours after that I got home I put the phone in rice. I noticed the phone some how got into recovery mode. Over night and about 24 hours later I took the phone out of the rice plugged into iTunes on my iMac. It was just on recovery mode asking me to recover it on iTunes. It wouldn't work because it kept going into UNKNOWN ERROR 2001 and UNKNOWN ERROR 2006. I read somewhere a fix can be putting it from recovery mode into DFU mode. But remember the power button isn't still working so it is impossible to go into that mode. I think I got it once but still had the same errors. I am not ready to give up. I know there is no such thing as minor water damage but it really does seem minor because everything was functional just the phone put itself into recovery mode with a messed up power button. I'm asking what I should do now. I really don't want to spend $200 for another iphone 4S when the next generation iphone will come at what ever time. It seems pointless getting an old phone than a new one. I just want to be able to use this one until then. Thanks for reading my rants. Brady
The screen has changed. There is no longer a + sign to add reminders. There are dates along the bottom. When I use Siri to set a reminder, it takes all the details but then ends by saying "sorry I was not able to set the reminder". Any one know what's going on?
I got a small amount of water in my iphone, at first i thought it was ok but after about half hour the water had spread through my screen, and it started going blotchy and cloudy. The touch screen still works, speakers, charger, camera etc. Only thing is phone wont turn off? I tried the rice for a few hours but didnt do much. Does the apple warrenty cover water damage if not how do i get this repaired?
My iphone frozen on screen with itunes USB cable
I too have had the "flickering/flashing" screen problem...I received my first iphone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iphone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iphone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!
Hello, There appears to be an issue with my iphone 5's rear camera microphone. When recording video it causes white noise and I can barely hear any audio at all. To diagnose the fault I phoned myself and put music on. I could hear the music fine without loudspeaker, I then switched on loudspeaker while the screen was facing upwards (to test the front facing mic) and it was fine, once I turned the phone upside down, the audio cut out. To ensure that my desk wasn't just blocking my front facing mic, I switched loudspeaker off and then turned it back to face up, then again to face down and then switched loudspeaker back on. Unfortunately it confirmed that was the fault. I have recorded voice memos and front facing videos with no issue, but when using the rear camera I still have the same fault. I have cleaned out the small opening for the mic and haven't caused my phone any damage, so I can't understand why this would happen? Has anyone else had this issue? Will I have to have my entire phone replaced, the whole rear camera or just the microphone? Are there any fixes I can perform myself? Thanks,Ross
My phone won't power on. I tried holding down the power & home button for minutes at a time. Tried charging with multiple charges from multiple outlets and sources. The apple advice is telling me to upgrade the software on my phone. How am I supposed to do this if the phone won't turn on? Am I missing something here?
i dont know why my phone does this. it doesnt happen that frquently, i just had this phone like about a week ago. its like scan lines at the bottom of the screen. it happens where the lock screen is, at the sliding unlock thingy. does anyone know how to fix this?? it happens when its cold.
How much 2 fix an iphone 5at an apple store with a cracked screen?
I have an iphone 5 still within the 1 year warranty. It has a small crack on the top right of the phone, which doesn't have any effect on the screen or touch capabilities. However, the phone also has a faulty camera and lock button. What I am wondering is, does the fact that the screen is cracked affect the ability to get a warranty replacement for the other two problems? Thanks!
Hi, I bought factory unlocked iphone 5 from US in Dec 2012. I came back to India few days ago and accidently iphone's screen got damaged.The phone is under limited hardware warranty with no extra apple care plan. I talked to Apple care in India and they say they cannot replace my damaged phone even if I pay to them Can you please let me know the procedure as on how shall i get my damaged Iphone5 replaced , can i ship it to directly to Apple or do I need to ship it to some of my friend in US or do I have to follow some other procedure? Please suggest. Thanks,Rahul
What is apple policy on replacing a first-time broken screen on iphone 4S
Im trying to press home and lock bottom at the same time but it didnt work, Also Im trying to put the cell in DUT and nothing happen. when i conected to the charger it gets to hot and dont charge.
HOW MUCH DOES IT COST TO REPLACE AN iphone 5 screen?
My iphone 5 will not connect to my home network
I received a refurbished iphone 4 under the 1year apple warranty. My home/power button became stuck, so I went to the vzw store and was told that it was a manufacture defect. I received refurbished phone and sent other phone back. I got my bill and now they charging 299.00 for a damage fee, WHY???My phone has never been out of its case and I know it's not my fault that the button got stuck. I know I'm not paying for no damage fee when the damage had nothing to do with me! Guess ill find new phone carrier cause this is a big boat load of b.s,!!!!!
Back in November, I got my iphone 5, and the day got it without even touching the home button, it was slightly pushed in, and by that I mean the home button slightly sinks in & It really bothers me. It was new brand out of the package, do you think if I will to the Apple store they would be able to help me? My friend also has an iphone 5 and hers is perfectly inline with the rest of the ahardware on the bottom of the phone. Hopefully this makes sence. Help please me!
I have a problem with my iphone 5. The home button is not working and I don't have an insurance. I bought this iphone at the apple store. Are they gonna replace my phone?
A family member and I swapped iphone 5's a few days ago, and even before we switched I noticed that their home button was creaking when you applied some pressure to it. Not necessarily pressing down on it to wake up the screen or anything like that. Also, when i do fully press down on it, it feels inconsistent and makes those creaking noises. The phone was purchased in January so it's well within the standard 1 year warranty. Is this a problem any of you have experienced? I would like to know if this is worth going to the apple store for or just learning to live with. Thank you!
HiI have an iphone 5 and last night it just turned off while I was asleep so I charged and it turned and it worked but then turns off suddenly so i plugged it again for houers and it just got stuck on the silver apple so I pressed the button on the top right and the home button and it worked againbut while I was in a call it turned off and now it doesnt turn on so I tried to restore it and my itunes says there's a 2001 error and i already checked and my itunes and mac updetes are the latest ones what else can I do? Do I need a new phone?thanks
I just bought my iphone 5 one month ago then i realise my camera was not functioning, It always stuck in black screen when i try open the camera apps. I found out there are actually many people who bought iphone 5 suffered this problem when i try to look for resolution online. I want to go for warranty but my phone got dent on it's appearance. Therefore, apple told me that my phone was unable to warranty. However, my purpose to warranty is to fix the camera instead of the dent on my phone. Can apple fix my camera problem? I really feel sad and regret for purchase the phone now because of the problem i am facing now. Hopefully apple can give me a satisfied answer. Thank you.
I NEED TO REST MY iphone BLACK screen APPEAR
My iphone 4's from Japan and it's still locked. The only way that I can use it is through Gevey Sim. It's still in version/iOS 4.3. Any ways to update/unlock my phone to iOS 6? home button's not working now so I need to have the assistive touch already.
Bought an iphone 5 & after 13days the home button stopped responding. Got a replacement (probably a refurbished one) from Apple Store. Now exactly 13days later the home button has started playing up again.
please help me with dis...I am using iphone 4..32 gb...i hav updated to ios6..i am experiencing serious lags...watever m doin d phone lags n goes to the home screen...frequency is much greater..please help me with it...i even replaced my device but same problem on new one..!!!!
what will it cost to replace iphone5 screen at the genuis bar
What should I do if the touch screen on my iphone 4 wont work?
I have a broken screen. Where's the best place to get it fixed ? I think Apple is pretty expensive. Is it hard to do yourself ?
i just cracked my screen just yesterday and i need get it fixed asap
My phone started acting up today and the screen is hyper sensitive and is calling people and opening programs without me touching my phone.
Hey i just got my iphone 5.All my music copied over no problem. I do not have Wifi at home so i downloaded a bunch of apps/games using the Itunes store and now everytime i try and Sync/Apply it to the iphone it says up the top prepairing to sync... -> all the proceses as if its finished. Then nothing happends to the iphone... Help
Hello. I have an i4. My calendar icon went missing after I respringed my i4 when I changed the theme. I tried with restore my home screen layout but that didn't work out. I restarted it without luck. Went on to look if I had misplaced it, but that was not the case. I have a jailbroken i4. Is there anyway I can get the calendar back? Thanks in advance.
I deleted Safari icon by mistake and cannot find it on my iphone screen. When I click on any web url, it opens up in Safari but I cannot see Safari icon on my phone screen. Please tell me how can I reinstall Safari icon on my screen again. Thanks & Rgds, S. Prakash
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. iphone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iphone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iphone, iPad, or iPod Touch 2. iphone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
Having issues with iOS 6.1.4 heating up (in standby) and high battery consumption in standby. It's not consistant but I will, sporatically, notice my phone warming up, in my pocket, to pull it out, turn the screen on and then off again and it'll cool down.Battery consumption is also very high (worse than iOS 6.1 update issue) and is drained quickly. I've closed all active applications (but mail and calendar as I need for work) and still will occur.
i recently dropped my iphone4s,screen didnt smash or marked but wouldn't light up,made all the right sounds.took it to be repaired at local mobile shop and they sent it away to have new lcd and digitizer replaced. I got it marked and noticed home button had dropped then 5/6 days later 3 black marks/spots appeared on the bottom right hand side of screen??? returned to shop and engineer is refusing to repair as saying i damaged phone......I havent done anything apart from use it as it should be.can anyone shed some light as to why this is happening? many thanks
I dropped my phone with an otterbox defender case on the phone on its back, directly following the fall (maybe 3ft) the screen remains black, however, the phone is still on because I get text messages and emails. I believe that the digitizer may have been dislodged from the logic board. Should I investigate the phone myself or take it in, mind you the nearest apple store (grrr) is almost 60 miles away.
Hello,Starting from a few weeks ago, my iphone 5 has been functioning on its own accord. While swiping around the home screen or typing some things on the keyboard, the keys would magically press on its own. I had thought this was due to some hacking and turned off all forms of data, but the problem still persists. Is this a display issue?
My iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. What should I do? Please help!
I dropped my iphone 5 in water. The touch screen is not working, but its charging and im getting all my texts & notifications. I brought it four months ago without apple care. What can i do to fix it and if there cost what the estimate ?