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My volume button seems to go up by itselfWhen unlocking my devicePlaying gamesAnd when listening to music My theory is that the outer metal band is interfereing with the volume up
plzzzz help me I don't know what to do
Tenho um iphone 5 modelo A1429 comprado na Austrália, desbloqueado. O problema é que esse telefone não faz nem recebe ligações e sms, ao invés disso, somente navega pelo 3G, WI-FI, ele também busca rede o tempo todo o que devora o desempenho da bateria. Falei com o suporte da Apple Brasil e não podem fazer nada além de mandar restaurar o sistema porque só efetuam reparo ou substituição do modelo vendido aqui, no caso o modelo A1428. Tentei falar com a operadora Vivo, me mandaram redefinir os ajustes umas 500x. Também fiseram uma atualização no SIM e nada. Tentei falar com a Apple Astrália e me disseram que para trocar o aparelho eu deveria enviar alguém pessoalmente. Liguei novemente para Apple Brasil e me disseram para perguntar a todas as operadoras brasileiras sobre blosqueio de IMEI. Fiz isso e nunhuma das operadoras relatou tal bloqueio. Entrei em contato com a Apple americana e disseram que poderiam efetuar o reparo ou substituição contanto que eu levasse o aparelho até uma autorizada daquele país. Mandei email para o Tim Cook e recebi uma resposta muito educada, mas tambem não se traduziu em solução até agora... A 20 dias estou sendo empurrada de um lado para o outro e só posso dizer que estou muito decepcionada com o tratamento do problema. O contrato da Apple não se sobropõe as leis locais onde ela oferta produtos e serviços. No Brasil, o caso de um advogado que comprou uma camera com defeito em Miami e necessitava de suporte no Brasil abriu o precedente jurídico para resolução desse tipo de caso. A partir do ano 2000, todo consumidor que adquirir um produto fora do Brasil e o mesmo apresentar defeito, terá direito a assistencia técnica no Brasil, sendo que a única condição é que a empresa esteja em atividade no país. Minha ultima alternativa é a justiça, porque simplesmente ninguém consegue me dar uma solução.
I am not able to charge my phone, i have tried numerous chargers and resetting my phone by holding down the home button and the top button, and this still doesn't work. I also don't have access to my serial number
My iphone is not being detected by my computer. I have uninstalled and reinstalled iTunes 3 times to no avail. This occurred during a restore in which the computer lost connection to the phone and left it in DFU mode. Please help. I also must add that my lock button is broken as well.
The on-off button at the top of my iphone 4 is stuck? Is there a way to get it unstuck?
Hi. I bought an iphone from apple.com for about 6 months ago, and for 2 months now my power button has stopped responding. I have to tap it several times beforeit reacts to anything. Ive read a couple of articles about going to a genius bar, but I live in Norway and theres no genius bar here. So i prob. have to ship it to the US, but the problem is that i need to have my phone (because of work). What should i do?
So I had all my Facebook contacts linked nicely with my phone. And yes I liked having everyone's information in my phone. But suddenly all my facebook contacts have disappeared from my contacts. I've tried togglying sync with contacts button and signing out and back in to Facebook, about 25 or so random facebook contacts have synced with the contacts but I want all 400+ names in there. How can I get all my Facebook contacts to sync into my phone contacts?
My number is greyed out on iMessage on my iphone 4 and I can't click on it, please help me - how can I click on or choose my number when it is greyed out or how do I stop it from being greyed out?! Please help me
I was installing an app, it got to around 3/4 of a way and then stopped installing and I waited about 5 minutes alas it was still stuck on the same 3/4 mark. A friend told me to turn my phone off and back on, stupidly I turned it off halfway through the download/install and it wouldn't switch back on, it just stayed at the apple logo. I've tried many "solutions" like holding down the home and on button, doing that whilst it's plugged into the computer etc and it just won't turn on! I'm thinking a trip to the apple store is needed but the closest one is around an hour away so before that does anyone have any suggestions? :(
I ordered my "all contacts" under the phone icon for first name first. However when I send a message, the contact list is ordered last name first. How do I get both contact lists to be ordered the same, first name first?
I am on AT&T - is there anyway to email an already received voicemail message?
HelloMy son has typed in my passcode wrong on my iphone 5 and it says 'iphone disabled please connect to iTunes'I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deletedI'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back I don't have iTunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My Computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.I downloaded iTunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.Is there any way I can get my photos back?Can Apple get them back for me?Please help
My iphone is frozen with the not enough storage pop up and i know how to rebot it but my lock screen button is broken. What do i do now?
My iphone 5 IMEI no says it is purchased from USA whereas I had bought it in Hong Kong. It's still under warranty. The Sleep/wake button is not working and I would like to know whether can I get a replacement under warranty at an Apple store in Singapore? I reside in India and there are no Apple Stores located here. Nearest to me is Singapore. Kindly help.
The lock button on my iphone 5 has stopped working... I don't live near an Apple store, and my free 90-day AppleCare deal is up. I would like to avoid paying money for a one-time incident to use AppleCare, so is there a way for me to send in my iphone in instead of visiting a store? Or are there other options at all? Thanks so much for your help in advance!
Why does my iphone volume ringer icon come on by itself, the volume gets turned down on its own then the icon stays on and blocks my view. It also will at any time make any screen switch to large pictures that I can only see a small portion of screen at a time. I have tried too tap screen to make it go back to normal and nothing happens. I then try to turn it off. After several tries I am successful Its hard slide power off button because only a small section is showing. What is happening? How do I fix this?
My boyfriend upgraded to an iphone 5 recently and decided to give me his old iphone 4, but i'm on Vodafone and his iphone is locked to Orange. So he rang up Orange to request an unlock which cost £20 and the guy said it could take upto 28days (which seems a long time to unlock a phone) The guy at Orange said the reason for this is that the unlock has to be done by Apple (which makes sense) and so my iphone would go on a list and once it reaches the top of that list it will be done - (is this true?) It's been 3 weeks and my boyfriend still hasn't recieved an email to say the unlock has been successful. I'm starting to get impatient as I didn't think it would actually take the full 4 weeks to process(i know it hasn't been 28 days yet...) - but it's looking like it will take that long at this rate... if it gets unlocked at all! I would also like to know if my iphone 4 has been jailbroken in the past - will this prevent the phone being unlocked by apple? Any help or advice would be great
Hey guys, I recently noticed a grey spot in the lower left corner (portrait) in Camera app (see photos with the spot below). I don't know if I had this before, but haven't noticed it until now. The grey spot only appears in Camera, I cannot see any spots while using iphone in other ways. Also, if I take a photo, the spot stays there. Most of the times it's not visible, however now that I've discovered, it kinda bothers me.I checked the leans, it's completely clean, unscratched and I do take a lot of care of my iphone. I also have a case on at all times. Do you have any suggestion for solution or is that a know bug? Should I register a complaint at my carrier (I'm not in US, so warranty is covered by the carriers) or can that be solved by myself (no jailbreaking, please)? Thanks a lot!
Hi, looking to unlock my iphone 5 so I can use a world sim while in USAI'm with EE but can't wait for the six months required to be with them before the will send me a code to unlock.
My emails are visible, but only in preview. When the mail message is opened, the header info and subject are visible but the body of the email is blank. Thoughts?
So I got my iphone 5 around Christmas time, and I feel as though I need to start fresh. I want everything to be as good as new. I am absolutely getting frusturated with iCloud right about now. I already put all my pictures on my computer (not connected to iCloud), and my contacts are in a vCard folder on my desktop. I don't have music on my iphone, and my apps I'd like to keep. How do I back up my iphone to ONLY my computer... When I tried deleting my iCloud account, it deleted everything (including the contacts that I backed up to ONLY my computer). Long story short... I hate iCloudI want my phone good as newI want my appsI want my contactsI want my text messages if possible.I don't mind resigning into all my email accounts and app accounts. When I do have my iphone good as new as when I got it, then I will later on ask a question on how iCloud specifically works... with such a tight schedule like mine, it is hard to go to the genius bar and ask all of these questions... Anything helps... Thank you.
I accidentally clicked on a download button and a box popped up with "Wondershare Video Converter Ultimate" on it. I cannot close out of the box in any way. I even tried shutting down the computer but it won't let me unless I close the box. I even shut down the computer manually by the button in the corner, but it was still there when it came back on. Any help much appreciated!
Hi, I held down the off and home button on my iphone 4S 64GB and i thought it just turned off but it reset the apps and i still have photos and apps and everything but when i open any social aps it comes up with "connect to iTunes to use push notifications" and also before this event i was using iMessage all the time aswell as texting and now when i use iMessage it doesnt let me send or recieve messages anymore on my iphone but it does on my iPad and it lets me recieve Texts. I have no clue how to fix this so please help me. Ps. I dont want to have to restore my iphone because last time i lost the backup Thank you so much if you help me.~eva_needs_help
I reset my iphone on reset all settings and media and it just goes to the apple logo and then the buffering circle. Is there any other way than holding the home button and power button since my power buttons broken? Please and thanks.
The minus button will not lower the volume at all! Sometimes it even makes the volume higher.. The plus button works fine. What could it be? I have a white iphone 5 if that matters.
Isn't this covered under manufacturer defects? Meaning, I should be getting a new 5 for free. I do have Apple Care.
went to text my cousin on his ipod (through imessage) and it wouldnt deliver and then it asked me if i wanted to send it to email instead or try again and i accidentally hit send to email.. does anybody know how to fix this?
So, ihave an unlocked sprint iphone 4s, iAm running ios 6.1.3. My iMessage wont work with my phone number only with my email address. Its always saying waiting for activation!! and then it sends a regular text message from a +44 number. Help !!
Hi all My iphone 5's home button will only work when pressed at one side if you press it at the right hand side it wont work at all and some times it doesnt work at all. I have booked a genius appointment but i switched back to my old 4s because i didnt want to use the phone until this was fixed so i had to get my nano sim changed back to a micro sim, Will apple still replace the phone even though i dont have my sim to pop in it ? thanks
Why is there not an option available to extend the iphone warranty to an international warranty? Especially with a phone that you tend to take with you whenever you travel having to go to the country you bought it originally is a pain and sometimes not feasible. In my case : when I travelled from Hong Kong to a business trip in the Netherlands and then on to the US my iphone 5 got stolen at the airport in Hong Kong. luckily I only had a prepaid SIM for Hong Kong in the iphone so I went online and ordered a new simlock free iphone 5 at the Dutch online Apple store to be delivered in Amsterdam a few days later. So far, so good. I am currently in China and my iphone 5 sleep button broke down. As I had to be in Hong Kong last week I thought I would stop by the Causeway Bay Apple Store after making a genius bar appointment. They checked the iphone 5 and confirmed the sleep button was broken and it would be swapped for a new one. However on checking my serial number they told me I had to go back to The Netherlands to get it fixed.... So here is a problem, I am not planning on being there any time soon. Why is it not possible in the global economy we live in to get an international warranty? I called Apple Care and they suggested I could try in an Apple store in North Carolina where I am due in a few weeks, but they could not guarantee they would swap the phone. Now the end of July I am due in the UK and from what I read now an iphone bought in any EU country could be swapped in another EU country. so that would mean I could swap it in London? Very odd. Always travel with my MacBook Air and MacBook Pro and these do have international warranty.
Hi, when I go to wake my iphone 5 from sleep it normally works, but about twice a day, when I press the home button it won't wake, then I try the power button and it still won't wake. But then I wait about a minute and it works again, any suggestions to fix it, or if you know apple will replace it would be much appreciated. Thanks.
A couple of days ago I found what seems to be water damage under my iphone 5 screen although to my knowledge it has not been near water. The phone is fully working and the water damage indicator is still white. If I send this off to Apple and they deem it to be water damage and say they're charging me, is it worth appealing?
I have been using my iphone 5's app Notes to dictate my inventory and send it to my computer rather than typing in everything... until today. The microphone icon in Notes is gray. I checked Messages and Mail to find that the microphone is operable within those apps. Where do I go from here?
Hi, I am trying to put my iphone in DFU mode, but my power button doesnt work. Anybody knows how to put it in DFU MODE from the computer?
I bought an iphone 5 six months ago from Roger's Wireless and I also paid for the application of a screen protector, for a long time both of these worked very well and I had no problems. The other day I put my iphone into my locker at work and came back a few hours later to find that two spots had appeared on the display. One was near the top of the screen and it looked like a dis-colored splotch while the other one, that was near the bottom of the screen, looked like someone tried to scratch the screen with a dull object . When I turn off the display and examined the outside of the phone there is no scratches or any other physical damage to the phone, I think it may have something to do with the LCD screen. Also, my locker was locked so I know no one was fooling around with it although humidity or something could have played a factor but I'm not entirely sure. The spots are relatively small but pretty annoying, before this my iphone was in perfect shape . I'm not sure if I am covered by the one year warranty because my phone may have water damage (although I am not sure). I remember a few months back dropping it into a deep pile of snow and when I took it out it was pretty wet, but still continuted to work perfectly find. Regardless, I'm pretty sure thats accident caused the water damage indicators in my phone to be set off . I looked all over the internet and there is different ways of taking off the actual LCD screen and replacing it yourself but I think I would much rather get this done by a professional. I have also heard that the spots may go away eventually. I am not sure if I am going to send my phone in right away but any help at all would be awesome. Thanks!
I think it was when I updated my phone to the first ios6 that I noticed that my calendar no longer has an add button. So I can't add events and I'm not sure why! If anyone can let me know if there's something I can do to fix it, that would be awesome.
Hello, and thank you for reading. I have an iphone 4s, and my primary email account is Gmail. I can receive emails, but I can't send them. When I try to click on the little pen icon to write an email, the app crashes/quits and I'm sent back to the homescreen. I saw that most people who can't send email receive an error message, but I've never received an error message, the app just stops. I checked in the Settings, and every thing seems to be in order (I'm not extremely tech savvy, so I could be wrong). I started to experience this problem maybe a week ago. Also, my Messages app can be a little sketchy sometimes too. When I'm connected to Wifi and trying to send an iMessage, the message won't send and there will be a little red exclamation point next to the message. My Messages app works sometimes, but do you all think that the problems are linked somehow? Any help is GREATLY appreciated. I'm out of the office a lot, and it's an inconvinecne that I can't send emails while I'm on the road. I mean, that's why we buy an iphone, right? Hope everyone is having a splendid day and thanks again for reading,Ashley
This girl is texting me and won't ever leave me alone. She has my email and not my number. I have askedAnd asked but she never stops. It is starting to mess with my sleep pattern because she keeps me up soLate, so it's really getting out of hand. Any suggestions? I'm a guy who knows how to talk to Women, so I don't wanna be rude. Please help me.
I'm wondering if there's any way I can check what the capacity of my iphone 5's battery is compared to its original capacity. I know Apple will replace the battery for free if it is under 50% of the original capacity since it's still covered under the one-year warranty but I'd rather know that's the case before I send it in and go without a phone for a week.
Hi, I've had my iphone 5 16gb since November last year. I bought it straight from Apple. For the last week my sleep/wake button hasn't been working as it should. It works fine when pushed on the left side of the button but only occasionally works when pushed from the right side.It's frustrating because I don't live near an Apple store and I hear that doing it over the phone and getting them to pick it up takes a long time.It's still usable for now, just annoying because it doesn't always go off. I'd be grateful for any advice or suggestions. Thanks in advanced,Ben
Hello, this is my first time on a forum like this so I don't really know what to expect but basically the reason why I am here today is because of the fact that my iphone's battery is excuse my french, dog s***. I'm 16 years old almost 17 and I haven't had any problems with my other iphone's before (iphone 3G, 3GS, 4, 4S) I charge it at 100% in the morning, so I leave it all night from 1% the previous night and then I get up and without even using it, it's at 95% already. Now the thing you're going to say is have you tried: Turning off 3G/LTE - YESTurning off Wi-Fi - YESBluetooth - YESLocation Service's - YESPush email - YESMessing with the brightness - YESRe-setting the phone several times (LOL) - YES I honestly don't see why it is draining this much, I have like 10 apps and all of them are ones that don't send much data, nor recieve much. You know the usual Facebook, Twitter, YouTube etc etc. If someone could possibly help me I will be the happiest man alive!!! Thanks-Ed
I use Virgin Mobile on my 4s. Why can't I send emails etc from it? Virgin said I do not need a SIM card...
ok so if you have any iphone and your power is or isnt working and youve tried plugging it in and tried to use diffrent chargercables and tried anything thing else. then this is your last resortokay.i had a problem with mine and it just randomly shut off so i wasited the whole day to wait for the battery to diebut seemed like there was no prosses so i figured out this crazy idea.if you putyour phone in the freezer for about 10 min and then take it out then put it on the charger it should work.what putting your phone in the freezer does is drains the battery super fast so all you have to do when its over is charger it
I am unable to hear any sound through phone receiver. I can hear through spaeker and headphone of the phone. The model is 4S and OS is updated to leatest version 6.1.3. When i press the volume button it shows headphone within brackets. what should i do to hear from phone receiver?RVSM
ok so i just woke up and turned on my phone and everything i went downstairs playing some music and my iphone just turned offit had 97 percent battery and just turned off i tried waiting and letting the barrty die and then recharging but still no progress i tried going on my laptop and plugging in the iphone but it wont reconize my iphone. my iphone wont charge at all and shows no life within the phone at all i tried other peopels cords but no progress i was wondering if you guys could hlep me out?
Can anyone please help me? I have iphone 4S.My problem is I can recive an SMS message,but I cannot send.Every time I try to send the message,the delivery fails.I have spoken to Apple India also,but not fruitful result.My email email@example.com
I backed up my phone on icloud recently. Afterward I get my daughters texts, even from ME. She will get texts that I send also, but not all of them. What happened and how do I fix it?
Hello, I just replaced my 4S's display, and after reassembly the iphone powered on as normal, but - there is no sound, mic or vibration what so ever. It doesn't detect a headphone jack either. The mute button and volume buttons work just fine, volume control shows up but there is no vibrate or sound at all. So this basically makes it useless as a phone ... Anyone know what could be causing the issue? I tightened the screws, tried reconnecting the cables and the speakers. Hoping this is not an issue with the audio IC. Definately not software related, tried full DFU restore, tried cleaning the dock connector and jack, the iphone is NOT stuck in dock connector mode. TL;DR: No sound from any speaker, no vibrate what so ever, no mic, doesn't detect headphone jack. Anyone know what's wrong? Could it be a damaged Audio IC (don't really see how this can happen)? Broken flex cable?