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Dear All, I dropped my iphone a few months back and ever since it's been in a support case (I bought it 1 day after dropping the iphone 5 to the floor... how cruel can life be). I'm not worried about the dent in the upper right corner (power button). I'm more concerned about sound it makes when you shake it (it had this since day 4 already)... + the fact that the power button is not working anymore (even that I can overcome if needed).Nevertheless I'm worried about the warranty. I live in Europe (Belgium) and have to say that I'm completely disappointed in the service of the store where I bought my phone (an official apple reseller but not an apple store). With that said I rather know my options in terms of warranty other than asking it in the shop (cause they'll argue anyway). It's an official iphone, done nothing fishy with it (only shouldn't have dropped it )
i picked my phone up out of the water and it was still on and working but now after about 30 mins it wont let me listen to music or change the volume of the ringer and now the icon for the ringer wont go away
Hi people, I have an iphone 5 64 GB and of course all the newest software. In the recent days, it happened twice to me that the phone would suddenly switch of at around 13-15% battery! When I try to turn it on immedietaley, i will get the "empty battery"-symbol. However, after waiting for some 20-30 minutes, when i turn it on again, it will just work and display a battery of around 13-15% again. Very strange. Never had this behaviour at iphone 4 or 4s Any ideas? thanks
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iphone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iphone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
iphone 5 / factory unlocked / USA purchase.. Whenever i compose a new message (SMS), i already have a text (one of the previous sms that i hv sent to someone) there in the message box. I have tried resending the same to myself and other numbers and it gets delivered aswell. But what is annoying is everytime i have to compose a new message and click on icon on top right corner in message app to create a new sms// i have the text alrdy in my typing box and have to select all and delete it. And when i click on any previous conversations with my contacts and reply them this problem does not exist. This is only when i click new message compose icon or have to start a new conversation with someone. To me it seems as if some kinda signature is added in SMS but i couldnt find any option for the same. Please advice !!
Hi everyone.I bought my iphone 5 from apple online store (US).Now I want to replace broken display. I have international warranty and it's still valid. I understand, that I should pay for it, but there is no any official support of apple in my country (Georgia).What can I do? I will be in Czech republic during this week and is it possible to replace my display somewhere in Czech Republic (or in nearby countries) without voiding my warranty?Note: I can't send my iphone to US service because there is no any way to send it from my country. Thank you very much for your attention.
I too have had the "flickering/flashing" screen problem...I received my first iphone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iphone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iphone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!
Hello. I have an i4. My calendar icon went missing after I respringed my i4 when I changed the theme. I tried with restore my home screen layout but that didn't work out. I restarted it without luck. Went on to look if I had misplaced it, but that was not the case. I have a jailbroken i4. Is there anyway I can get the calendar back? Thanks in advance.
I deleted Safari icon by mistake and cannot find it on my iphone screen. When I click on any web url, it opens up in Safari but I cannot see Safari icon on my phone screen. Please tell me how can I reinstall Safari icon on my screen again. Thanks & Rgds, S. Prakash
hello sirmy phone is goes network connectionthere was display searchingplease check its the problem sir
Hello,Starting from a few weeks ago, my iphone 5 has been functioning on its own accord. While swiping around the home screen or typing some things on the keyboard, the keys would magically press on its own. I had thought this was due to some hacking and turned off all forms of data, but the problem still persists. Is this a display issue?
There are ten, broad, grey lines across the display of my iPhone5. The display is virtually unreadable. How do I get rid of them?
hi guys. i can see this is a common issue. i have heard a few different reasons about why this is happening. either it's the autofocus mechanism or the vibrate motor.whatever the reason, this should not be happening on a £600 piece of hardware. the quality control at apple is not what it used to be and when they are rushing to manufacture millions of devices to tight deadlines in china then this is a problem that was going to happen sooner or later.i am of the opinion that this is a fault with possibly more than 50% of all iphones manufactured to date and apple needs to do a product recall. it seems that they have told staff to not admit this as a fault to try and avoid just that.i got a replacement and it arrived, the rattle was slightly less noticable but definitely still there. i just ordered another replacement and will continue to keep doing so until i get a device that doesn't rattle.before anyone says that this is normal and it is SUPPOSED to rattle, that is BS. i have been to the apple store in brighton and tried the display models and even tried a few they had in the back after speaking with a staff member. out of the 12 phones i went through, 2 didnt rattle AT ALL. Now you tell me if that is normal and people should just put up with the substandard product that apple has churned out this time. I say NO, and the more people that actually make a stand, the quicker apple will be forced to spend some of their $600B on fixing this issue.
4S got run over by a car. I changed the broken display, functionality (sound, vibration, cameras, wireless, mobile data, emails and other notifications come in, I can here SIRI, etc.) is working (tested via cylay). Battery always low and phone turns off pretty fast after unplugging from the charger. Plugged in it turns off itself after about five minutes and restarts immediately again + display doesn't work (sometimes gets bright but there appears no clear picture only some grey tones). It worked about three times though that the display was clear and I could use the phone for about five minutes before it lost its picture again. What could be broken?
After months and months of not being able to update my iphone 4 to the new technology due to storage usage, i was finally able to. Now after two hours of waiting, my phone says it was verifying the update. My phone turned off and then turned back on and i got the plug into iTunes icon. After i plugged it in it says that the iphone update server cannot be found.
I have been trying to update my iphone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iphone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iphone, it put my iphone in a recovery mode and I've been trying to fix it eversince. I can not access my iphone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iphone "iphone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
I have an iphone 5 16GB for AT&T and I've had problems with the phone's home button (not recognizing my click) and issues with wifi connections on multiple networks. The phone is obviously still under warranty, but I have a dilemma. The iphone has a small crack in the upper right hand corner of the phone. This happened a few months ago, it doesn't come close to the screen or anything, but I'm wondering if Apple will refuse to swap my phone because of this. Does anyone have any experience with this?
I reset my phone , made a new account even deleted all my apps but nothing works . How do I remove the restrictions if any for the 17+ apps ? Pleasee help !
just updated to iphone 4s from a 3gs and ringtones did not download only music purchase , ringtones appear on previous purchases but even if a go to itunes it shoes the icon to buy the ringtone .
The iPhone5 is less than 6 months old. After I downloaded some photos to my computer through the USB, I then needed to recharge my iPhone5. So, I removed the cord from the USB port plugged it into the adapter and then plugged into a wall receptacle. After more than 8 hours it has not charged. The symbol shows it is charged but the battery icon shows only 29% and it continues to decline when used. Any ideas on what to do other than taking it to the store. Thank you for any assistance
So i have my brand new iphone 5, since out of the box (2 days ago) the camera is not working, the camera app launches when i hit the camera icon but the shutter wont open, now if hit home button and then open camera again the shutter opens but the screen is black and i can't use any button on the camera app (auto flash, switch to front camera, etc.). Last night i read somewhere in this forums to turn off "Cellular Data" on the facetime setting, and it started working, until today when i got the same problem. i already restored it as new and it did nothing. Please Help.
The App Store icon on my iphone was accidentally deleted, how can i restore it?
My iphone 5 has a badly cracked display. As I'm out of the UK at the moment, I took it for a Genius Bar appointment in the USA. They told me it wasn't possible to get a replacement from them, and I would need to contact Apple in the UK to find out if I could get a replacement shipped to me. Before I spend money on expensive international phone calls, does anyone know if it's possible to do this? Are there any other ways I can get my screen fixed or phone replaced while I'm out of the UK?
My iphone 5 don't have FaceTime icon, how I can use it with WIFI?
Hi all, I have a few Audiobooks which I listen to on my iphone 3GS a lot and I put a couple more and last night I downloaded them and now they have an echo which it didnt before. From what i have read I need to change the playback speed but from all the feedback I have seen online there is no icon on my phone at the bottom right corner I can touch to change it. I have just about tried everything with no luck. PLEASE is there anyone that can help me. I have already lost these books once and have spent a lot of money getting them back. I will very angry if I cant listen to this now. Many thanks and I would appreciate any assitance.
The camera icon disappeared on my iphone one day, out of the blue. Ran a search and it appears to be gone. Any ideas?
Av cable only plays audio not video. Any way to make this work?
My iphone 5 is plugged into a working charger (just used it to charge my iPad 3). The battery icon shows that the phone is charging, but the "percent charged" number does not change from 48%. Any idea as to what's going on?
my wifi icon is missing
I tried restarting, soft restore, a factory restore, updated to 6.1.4 but it still doesnt work. When I click camera icon, the shutter screen appears and then gets stuck. Sometimes, I get a black screen and I can switch to the front camera. The front camera works perfectly. But everytime i switch to the rear camera, the app freezes. Since i'm no longer in USA, I cant take the phone back to the Apple Store. Please Help.
I tried restarting, soft restore, a factory restore, updated to 6.1.4 but it still doesnt work. When I click camera icon, the shutter screen appears and then gets stuck. Sometimes, I get a black screen and I can switch to the front camera. The front camera works perfectly. But everytime i switch to the rear camera, the app freezes. Since i'm no longer in USA, I cant take the phone back to the Apple Store. Please Help. I even tried using autoshutter but it doesnt work.iphone 5, iOS 6.1.4
Hi there, I'm trying to remove the Facebook app from my iPhone5. I've held down the icon til it wiggles, pressed the X, deleted it. I've deleted it from my iTunes library. I've resynced my phone and it's not showing up and not mysteriously reinstalling on my phone (which it did a couple of times) which is great. I then go into my Settings folder on my phone, scroll down the bottom and find it there with Twitter. I click on it and it appears to be an install app for Facebook - Install, Learn More, Sign In etc.... How do I get rid of it completely? As in: I don't want anything Facebook on my phone. Nada. Zip. Zero. Nothing. No Facebook. Is this possible or is there now some deal whereby Facebook is now intrinsically tied with my iPhone5 and there's nothing to be done about it? I'm sorry if there's already been something about this but I really couldn't find it (or I didn't realise what I was looking at). :- Cheers for the help.
My iphone 4S the Wi-fi icon does not lid, the same happen with the bluetooth. What should i do??
Sometimes I attempt to connect to the wi-fiat the top bar it did shoed the wifi icon,but when I use safari couldn't browse web,aslo inclide others apps that requires internet connection !Anyone can help me ?!
I've tried plugging it in. At first the phone didn't pick up the cable after it did it showed the fully charged logo on the battery in the corner. But on the lock screen it didn't show the battery filling up. When you unplug it, it's still at 10%
My silent switch is not on, ive tried turning it on and off, ive tried hitting the volume buttons on the side and it brings up the ringer volume icon but it doesnt have those white squares under it anymore. none of my apps will play the sound they are supposed to and when my phone rings the sound only comes on sometimes. i didnt drop it or anything either. i went to bed and woke up and it wasnt working. how do i fix it?
I try to turn on wifi but the icon is not engage.
hello sir/madam, i had bought an I phone 5 64 GB in the month of january 2013 in taiwan. Once i used wifi it has frozen and shown a display connect to I tunes. when i connected it said me to restore the mobile and i have done it. again later 1 month the same problem occured and now i can't even restore it, some error occuring during restoring pls resolve my problem...
After the IOS update today, my mail icon will not open and the screen seems to have lost sensitivity. Any suggestions? Thanks.
I synced my iphone yesterday and now it has no personal hotspot icon in the settings?
Hello I have an iphone 5 that I purchased upon release in New Zealand around December. Recentlly, more and more often, I will go to check messages or notifications on my phone by pressing the home or power button to wake it and display the lock screen (a simple enough task, one would imagine). However the screen will not show. They phone simply stays black. Sometimes I can press either button again and it wil wake, other times I will need to wait anywhere up to 10 minutes. I have tried factory restoring my phone to no avail. It is on the latest release of iOS and has had no water damage or major shock damage. Thanks for any help you can provide,Caleb
hi guyz i just brought an unlocked verizon iphone 4s and i wanna know is it safe to sync iphone to my pcwithout losing my unlock? idk kno if itz factory or not but i dont have cydia.one thing that scares me tho is that, i know when i sync I'll lose all apps, and it came with an app called APN (unlockit.co.nz)which states when i open it: iphone APN changer this website will set mobile carrier info for dat access when you cannot editor do not kno settings. it dose not jailbreak or carrier unlock iphones click on the icon below to choose what you wish to do. i dont really know if i need this or not but itz another reason i been hesitantto sync my iphone. sorry for sounding like such a noob but i could use somehelp. Thanks
Is it safe to double tap home screen. Hold down icon till it wiggles, and then tap on red minus to shut down an app? I was told by a tech at store this wasn't good? Yet others say it is. I don't want to stress out my phone. What's the best solution?
Is there a way to bypass Siri when using a bluetooth headset to make a call? I press the call button on my headset (Plantronics M50), but I still must touch the Siri mike icon on the iphone 4S to verbally make the call.
Hello community. I do get the fact that there is million of threads, but I want to know the opinion of others on this particular case. I dropped my phone into the toilet (luckily, it was clear) and immediately got it out. As I had no experience with these kind of accidents, I actually didn't turn off the phone. I used a towel and then I wobbled my phone to get rid of the water. Then, as the phone started rebooting itself, I dried it with a hairdryer (yes, I'm an idiot) and used a vacuum cleaner to help the proccess. It kept saying this error [NAND] FileFlashAndMedia or something like that, so I turned it off for good and tried to restore it - I started getting the -1 error. After several repetitions, iTunes finally started restoring my iphone 5 and everything was back to normal. But then I came to the dreadful realization that the screen does not respond. Everything is ok - all the buttons, the display, even the sound seeems to be fine. So after these 15 minutes of panicking I started to read articles and watch videos of other people. Put the phone in a bowl of rice, sealed it and I turn it on from times to times to find out if the screen started responding. Any suggestions? Do you think there is a possibility to recover it?
Hi I purchased iphone5 in December. It was working fine till now (only if we ignore the heating of the device while charging). But then 2 days back i suddenly noticed flickering of the display on my phone's screen . I searched it on the internet and found that there are many people who have been facing this problem and with their discussions it was concluded that it is a software problem. I got a sigh of relief and dint bother about it. But after half an hour i noticed that my dispaly is gone There was a black screen though the functions work fine as i was able to hear the sound of clicks and reciever calls through earphones. I dont know what has happened to my phone suddenly. I tried hard rebooting also but it dint work. Still looking for a solution I am sitting with a phone with no display and cz its nano sim, it is restricting me from using it in any other phone.I dint expect such a problem in Apple atleast :
bought a new iphone 4. And it wont let me activate it. Everytime i restart the phone it gets stuck on the apple icon screen! What should i do? Wont even register when i plug it into a computer?
Hi there, Have a problem with my iphone 5. When I try and turn on Bluetooth it gets stuck on the turning wheel icon and never turns on. I have tried turning it on and off, a proper reboot and updating the iOS without any success in getting it work properly again. Anyone got any advice? Thanks, Simon
I have had my Apple Tv since August of last year. My family and I have been able to connect our iPhones, iPads, etc. to the Apple Tv using "Airplay" (Mirroring). As of recently, it will not connect anymore. The Airplay icon in the most recents bar has dissappeared. I have updated my Apple Tv and still no luck. I have rebooted my router/ modem and still no luck. We use our Apple Tv for movies and shared games, kids are disappointed that it no longer works. Can someone please help me fix it. Thanks.
Once yesteray and again just a few minutes ago the banner on my iphone 5's display said No SIM; cycle power and the message goes away. Anyone know what's going on with the phone? The phone is running iOS 6.1.3.