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I received a refurbished iphone 4 under the 1year apple warranty. My home/power button became stuck, so I went to the vzw store and was told that it was a manufacture defect. I received refurbished phone and sent other phone back. I got my bill and now they charging 299.00 for a damage fee, WHY???My phone has never been out of its case and I know it's not my fault that the button got stuck. I know I'm not paying for no damage fee when the damage had nothing to do with me! Guess ill find new phone carrier cause this is a big boat load of b.s,!!!!!
Iam using iphone5 with ios 6.1.4. Iam in a little bit of tension that it consumes battery power a lot. While iam charging the application "Battery Doctor" is being used. Iam very sad please help me to improve the battery usage
hey! i upgraded to an iphone 5 in october 2012. ive always had the iphones and never had a problem with them before. however, this phone has decided it no longer wants to charge, at first i thought it was the usb so i brought a new one for it. but it didnt charge it either. i have tried using different sockets ive even used my dockinstation but nothing works. the phone is all up to date and shows a message stating 'this accessory is not meant for charging' , anyone else having the same problem?
My iphone 4 isn't charging and I wondered if it is a common problem, it's only a year old as I bought it from the Apple Store in New York. I've tried different leads incase it's a problem with that but they work on my iPad....help what do I do?
Hi,I am wondering if anyone else has seen this issue & can provide a fix or offer advice on why this is happening? I have an iphone 4s & very happy with is. However. when the battery % lever reaches 20% the phone 'switches' off - if I connect the charge cable the battery indicator says 1% & charging. Yet if I then hold the power button to swich the iphone on, it says 21% & charging. Any idea why this is happening & how I get the battery to show correct value.On an aside - it charges fine to 100% and iphone is overwise fine. Thanks, T
I dropped my iphone 5 in water. The touch screen is not working, but its charging and im getting all my texts & notifications. I brought it four months ago without apple care. What can i do to fix it and if there cost what the estimate ?
Hey there, my iphone 4 won't connect or charge while its connected to my computer..it won't come up that its charging or anything.But when I plug it into my dock or a wall charger,it works and chargers just fine. I need to connectmy phone to my iTunes so I can update more music..Someone please help me!Thanks
There seems to be a lot of people out there dropping their iphone in the bath so I thought I would share my experience of fixing mine.Firstly if its in warranty consult your dealer - if this doesn't help try the following: A lot of people say stick it in bags of rice / silicon, etc but here is a quicker, more reliable way which is far less likely to contaminate one of the connectors. You do not need any special equipment. Make sure phone is off (If you can still see the screen) - hold sleep and Home for 5 seconds and tap the red off button that appearsPop your oven on a low heat ( less than 100C) for 5 minutes.Wrap your phone inside a sock, doubled over a couple of times so the phone is well protected.Turn oven offPop phone into oven for 30 minutes or longer preferably You could use a hairdryer but be very careful to keep it moving to avoid any localised heat spots that could damage components. If the phone got really soaked you might want to jump down to taking the phone apart - if it is still full of water powering up or charging could result in further damage Let the phone cool and try to power up, if nothing happens check for any signs of water vapour still in the phone and repeat if present. Otherwise try charging and powering up Still no success? this step requires a very small crosshead (some need a 5star) screwdriver, don't compromise and try and use a larger one, damaged screws will cause you even more expense. Very cheap on ebay. Unscrew the 2 small screws at the bottom next to the speaker, slide the back up and lift away. Unscrew the very small screw holding the battery connector in place and pry up the connector (lift the side nearest the edge first). Be careful not to lose the screw or the small metal bracket under the connector. Use the plastic tab sticking up half way along the battery to ease the battery out (usual there is a small amount of glue on them). This will reset the phone (you will not lose anything but the phone will hopeful power up when the battery is replaced). This is a good time to try the drying procedure again to ensure there is no more moisture present. Reconnect the battery screw everything back in place and press the wake button. If this has not succeeded you may need specialist help to test more components.Good luck ( and I cannot stress enough - keep the temperature low when drying)
I am taking my iphone overseas. Will any electric converter work, or is there a specific type I need to protect my phone when charging?
My iphone 4s wonnt accept charge and its at 0%, my warranty expired and I am wondering if changing the battery would fix it? I have tried restarting it and all that. (If its not the battery what part is it?) When I try to charge it, it says its charging, and I cannt get past that.
i had takrn it off the charger and went to go take a shower and afterwords i pluged it back in and it wouldent charge
i just brought new iphone 5 !!!! while charging it heats up...and while using 3g it looses battery very fast after full recharge .While using 3g battery decreases by 1percent in 2minutes...m using ios 6.0.1............
My iphone 5 is barely 2-3 months old, a couple of days ago it stopped charging yet it was plugged in, it never died either. Today I had it plugged in for a few hours and suddenly I unplugged it and it died. It wont turn back on now. Help please!
The iPhone5 is less than 6 months old. After I downloaded some photos to my computer through the USB, I then needed to recharge my iPhone5. So, I removed the cord from the USB port plugged it into the adapter and then plugged into a wall receptacle. After more than 8 hours it has not charged. The symbol shows it is charged but the battery icon shows only 29% and it continues to decline when used. Any ideas on what to do other than taking it to the store. Thank you for any assistance
Hi. I have a iphone 5. When I plug my phone In to charge it charges fine but it has to be plugged in perfectly straight. If I move or knock the charging adapter in the phone it will stop charging even though it is still plugged in the phone. The adapter seems like it only can be charged when it is in a certain position. This is obviously a fault. It is not my adapter as I have tried several different ones. There must be something wrong with the charging port on the iphone. What I would like to know would this be coved under apples warranty?
Dear All, I have a problem with my new iphone 5... 1st The Battery is draining very fast even I am not using it, 3 times I am charging, Morning (4AM), Noon (12) and Evening (7PM). I wonder if somebody has the same problem. 2nd. I can make a call, but most of the time my friends and family cannot reach me on my phone. I already visitid the network provider and said to key in #002# but still no effect, I have the same problem... Can any body help me regarding my problem Thanks alot in advance. Best regards to all...
Which one better, charging iphone 5 on the power on or Off?
HeyI'm wondering that does overcharging the iphone 5 battery or leave it charging all night effects on the battery ??Because I really use the iphone and I usually charge it at night The battery is really good at this time (usually 8-10 hours usage) But as I said I was just wondering because I have BatteryDoctor and it said that I must not leave it charging after it's full.Thank you
My iphone tunred off and it won't turn back on. I have tried charging it, I have tried holding both buttons for 5 minutes at a time. It still does nothing. I've tried going to chat with apple service but i need to turn on the phone to see my serial number to get to that. I'm stuck can anyone help?
In the past few nights, my phone would charge if I had the cord in exactly the right place, but as soon as I touched it in the slightest, it would stopped charging. It did one of those charge, no charge things where it recognizes it for a second, vibrates to tell you it's charging and then stop and then start over again (lots of vibrates). Every once in a while I would get a "charging is not supported by this accessory" notifications even though I'm using my factory-produced cord and adaptor. Then last night it stopped recognizing USB cords altogether. I tried two different cords, two different adaptors, three different outlets, and plugging it into my laptop. Nothing. Does anyone have any suggestions or have encountered similar problems? I would really like to be able to charge my phone before it dies. Thanks. Jason
My iphone 4s decided it was at 80% then it dropped down to 1% and shut off and has been sitting on the charger for quite some time and still hasnt charged..
When iphone 5 is plugged in/ charging, touch screen isn't accurate, doesn't respond properly, doesnt let me type sometimes.
I installed a latest iOS 6.1.4 update on my phone yesterday. Since then my iphone stopped charging (wall charger) for no apparent reason. The USB on my laptop is not recognizing it and not charging it. Can you please help me sort this issue and fast ? Regards, Reena
My iphone 5 is plugged into a working charger (just used it to charge my iPad 3). The battery icon shows that the phone is charging, but the "percent charged" number does not change from 48%. Any idea as to what's going on?
My cable never charges in one position and is intermittent in the other. Is this a common problem , dirt or component failure? How good is Apple at standing behind this cable?
Haven't had my iphone for long (around November for my birthday) and for about the last couple of weeks recently I have had major trouble with the battery charge. At first I thought it was the cables, so I got new one after new one and they'd work but then stop working. Until the last one I just purchased, it pretty much stopped charging the phone straight away. No lightening or sound response, no connection via computer etc. So, when my charge ran out I still had it plugged into my computer and now my phone only chargers when it's off when it's plugged into a USB port (bear in mind, it doesn't connect to iTunes-it says USB is unrecognized although it still chargers the phone when off). However, it charges fairly quickly when off but when in use the charge diminishes just as quick as it takes to charge. Not only that but now whenever I wish to turn my iphone off, it turns itself back on. I have recently sent off my phone to the Apple store to have it checked over and it came back to me saying they couldn't reproduce the symptons I had mentioned so there was me thinking everything was fine but nope, still faulty. So a bit disappointed with paying £7.00 for delivery to have nothing been done about it (not only that, but the phone as also out of charge when returned so it just seemed like my phone wasn't looked over one bit). Also a bit disappointed and annoyed at the fact I'm still paying for my monthly contract for the phone when I am unable to use it!!! I haven't damaged the phone (it basically looks brand new) and haven't exposed it to any liquids. The USB port on my phone where I charge it seems clear too. The annoyance of having to send it back to Apple costing me more money is offputting so does anyone have any other suggestions? I'm going to my local 3 store to see if they can help me out but I'm just a bit fed up now. Can see this is a popular problem amongst other iphone users too. Many thanks! (Oh and need to add I HAVE updated everything on my phone, restored everything, restarted etc.)
i dropped my phone in water months ago. everything was fine with it until recently the battery life is shocking. and then lastnight it was on charge alnight and wont charge up - it just displays the charging screen HELP
Spyware is very easily accessible and requires nothing from the Apple store, and although I realize some of these posts are several years old-at this point, it is simply misinformation. All one needs is a similar program to the one in the link above and not only can your sms messages be accessed, your calls be intercepted and recorded, but the camera in your phone can be remotely accessed and activated at any given time without your knowledge. As you tap away on your handy little iphone you love so much, in whatever possibly "compromising" or embarrassing position you may be in at the time, a creeper can be looking you straight in your face or observing your enviornement at their leisure. Imagine the horror in finding out that you were sitting there on the toilet gaming and someone was watching you the whole time or better yet, while you were involved in an intimate interaction while your phone sat charging on a dock on the nightstand next to the bed? How about knowing that every incoming and outgoing communication is recorded and documented for the creep to scroll and read through like a book? This is some scary stuff, and it's been used on me via an encrypted picture message. I've done a full restore of my iphone and the pc used for backing up via iTunes to ensure that the spyware wasn't then rooted into the pc or the iTunes, and was even told to create an etirely new Apple ID, but aside from this and there being no true scanning software for malware, spyware or viruses for the iphone-how can I be sure that this encrypted software has truly been eradicated? Is there an antiviral program that I am unware of? I'm not looking for a secure AVG browser, I'm looking for a detect and destroy scanner program. <Link Edited by Host>
Okay, i recently bought an iphone 4 which is locked to the Three Network, the previous owner has a cap on his account that cannot exceed £34 and so im left without a working phone. Is there anyway to get it unlocked without charging it to his account or just phone up and get it unlocked?
My iphone 4s does not connect to my charger. I have to unplug it and plug it in several times for it to recognize it. I'm not sure if its the connected on my phone or maybe something else pleaseeee help
I got my iphone 4s a little less than two weeks ago and I am getting 4 hours of use and 4 hours of standby before my battery is almost dead. It also gets hot while charging or sometime while just texting people. I took the phone to my local sprint store and they tested the battery and said it was fine. I really don't see what else I can do. I turned siri off. I don't have many apps at all. I even exit them all out constantly every few minutes. I've tried everything anyone has said to try and help it but no luck. I don't even get service in my house so I'm rarely ever on the phone (maybe a combined total of 1 hour since I have had the phone) and the only texts I send are to people that have imessage because those can be sent with wifi. I really don't want to have to send my phone to apple and wait. But because the test showed nothing, sprint will not give me a new phone. What can I do?
My friend has an iPhone5 and the screen cracks while charging, after the crack the home button totally broke down. She took the phone to the carrier and they told my friend that this case is off warranty and she needs to pay for it!!! the phone itself didn't have a single scratch!!! Can anyone help me please? Thank you.
I had a local repair store diagnose the sudden death of my iphone 4 to continuous charging. As per the details I received, it is not advisable to leave the phone connected to the power supply longer than required to charge the battery 100%. The repair workshop has got the phone up and running after replacing an IC, as well as correcting a loose battery connector. Wonder if anyone else encountered the above. Best,wirefree
Hey all, I have an iphone 5, obviously less than a year old, and am having a really strange problem. Two days ago, I was able to charge my phone, sync it, everything like it was normal. Yesterday, it decided it won't charge. When the phone is dead, and I plug it in it has the normal charging screen and will get to 5% like usual. But then, there is no charging battery, and my phone charges SUPER slow. For example, yesterday I plugged in my phone at 3:50pm with 1%, and when I unplugged it (never used it while charging) it was 9:15pm and 34%. Continuing to charge it from then has resulted it up to 50% now. When it's plugged into my computer (Windows 7 Professional), I get a notification that says the USB device has malfunctioned. So I know from this and the very slight charging that it shouldn't be the cord, there is still communication between the two. I haven't updated my phone to the latest settings (it's on 6.0.2) and I'm struggling to try to update it now. I also don't want to Reset all Settings due to some of my photos and videos that I need to save and I don't want those deleted. What do I do? How do I go about fixing this situation? It really shouldn't be a battery since it's a decently new phone. It's been handled great and there is no damage to it and no drops. Help!
My third attempt to fix my iphone 4s. I've gone through two phones calls, three associates, and one Tech. support supervisor. The only thing said to me was "I cant do anything". I've explained my problem, as thorough as possible but the only option was to purchase a replacment for $200. I've restored my phone multiple times with zero effect, each with a clean restoration of iOS 6.1.3. If there is a solution to this problem I will greatly appreciate it. (Latest panic.plist report) Incident Identifier: 8156D0E9-A0F8-4AC2-8762-C6B2C0937645CrashReporter Key: 1d8179e7464801cf156363078309b8f456a20ed2Hardware Model: iPhone4,1Date/Time: 2013-04-30 08:47:57.042 -0700OS Version: iOS 6.1.3 (10B329) panic(cpu 1 caller 0x9d1a6397): "i2c1::_checkBusStatus XIP is still set (SDA is probably stuck low); last read status 02010100 xfer 00000000 fifo 00000000 "Debugger message: panicOS version: Not set yetKernel version: Darwin Kernel Version 13.0.0: Wed Feb 13 21:37:19 PST 2013; root:xnu-2107.7.55.2.2~1/RELEASE_ARM_S5L8940XiBoot version: iBoot-1537.9.55secure boot?: YESPaniclog version: 1Kernel slide: 0x000000001ca00000Kernel text base: 0x9ca01000Epoch Time: sec usec Boot : 0x00000000 0x00000000 Sleep : 0x00000000 0x00000000 Wake : 0x00000000 0x00000000 Calendar: 0x00000006 0x000266b5 Task 0x80058c20: 3587 pages, 97 threads: pid 0: kernel_task thread 0x80071b00 kernel backtrace: 8f4e3d68 lr: 0x9ca884d1 fp: 0x8f4e3d98 lr: 0x9ca88d6d fp: 0x8f4e3dc4 lr: 0x9ca17ca7 fp: 0x8f4e3ddc lr: 0x9d1a6397 fp: 0x8f4e3e1c lr: 0x9d1a60a3 fp: 0x8f4e3e40 lr: 0x9d1a5eb9 fp: 0x8f4e3e60 lr: 0x9cdc4255 fp: 0x8f4e3e70 lr: 0x9cdc4167 fp: 0x8f4e3e84 lr: 0x9cc5792f fp: 0x8f4e3eac lr: 0x9cdc48e5 fp: 0x8f4e3ee4 lr: 0x9d6be3b5 fp: 0x8f4e3ef8 lr: 0x9d6bed97 fp: 0x8f4e3f10 lr: 0x9cc47e37 fp: 0x8f4e3f60 lr: 0x9cc48a79 fp: 0x8f4e3f88 lr: 0x9cc4884b fp: 0x8f4e3fa8 lr: 0x9ca8655c fp: 0x00000000
About a month ago my iphone 5 turned itself off. It does this now a couple times a day and I have to hold down both the menu button and the power button for almost 10 seconds to have it restart. Lately, I go to take the phone out of standby and it shows a power cable conneted to the iTunes logo. I still have to hold down both the menu button and the power button for almost 10 seconds to have it restart. The phone holds its charge and I make sure I am charging the phone everyday. Not sure what it is causing this. This morning when the power cable and the iTunes logo appeared I plugged the phone into my computer and opened itunes. It found the phone, but said it needed to repair and install everything from a previous backup. So I did that hoping that would solve the shut down issue, but it did not. Has anyone heard of this happening. The phone had been working great. Any thoughts?
my iphone 4 wont turn on. its been on charge for about five hours now. it says its charging because it comes up withthe battery with a lightening bolt, but the battery is off course red. how do i get it to work again? also latelt my phone has been randomly turning it self off and saying it has no battery when it had about 70% before it turned off. in order for it to turn on i have to put my phone on charge and works. i have noticed this when i go from a warm place (like inside) to a colder place (like outside) its starting to get annoying. How do i fix this?
HII, I'M USING iphone 5 AND I'M USED TO USE INTERNET WITH MY LAPTOP CONNECTING PERSONAL HOTSPOT THROUGT CABLE. MOST TIME MY DEVICE DENOTED PHONE IS FULLY CHARGE. MY QUESTION IS, IF IT'S GETTING ANY PROBLEM IN MY DEVICE BATTERY THAT OVER charging?
iphone 5 won't charge correctly. Only charges when I put pressure to one side on the connector. I know you're thinking "It's the cable or the wall adapter. It's not. I have 5 genuine apple lightning cables, happens with all of them whether plugged in to an ac outlet, USB on a pc, or in my car. This is my 3rd iphone 5 since my original purchase in October. The other 2 phones failed with this exact problem. The last time, I took the non charging phone in to a Verizon store (no apple stores near me) and asked them if they had seen it before, they told me that my phone was the only one they ever seen with that issue. So they offered to call apple and ask if this is a known issue with iphone 5's, they also responded that they haven't seen this issue. Is this true? Am I the only one with this issue, for 3 phones in a row?? Seems unlikely. Anyway, I ask if anyone else has had this happen because if this is in fact something that happens often, I'm going to get a different phone. I love my iphone 5, but not enough to go through this every month or two.
Hi I got an original handsfree kit in my Volvo XC90 -07. I think it was made by parrot!When I put it in the holder will I get a error message saying "this assesory is not supported" (some thing like that)and the phone will not charge. Do anyone know why?
Recently my iphone 4s stopped charging via the wall charger and my car charger, I have experimented with various cords and wall charging units, and it still does not charge. I recently took my iphone to the Mall of America Apple Store and they said that the problem is with the device and since the device is out of warranty, I could use my upgrade and "upgrade" to the iphone 4 for free, I could get a replacement 4s for $200, etc. However, since I am unemployed and my contract is almost up with Sprint, I do not want to spend that kind of money. The Sprint store says the problem is with the cords, but since I have tried multiple cords, I suspect the Apple Store is right. Has anyone here experienced this issue, if so were you able to fix and how did you?
Okay so i got my iphone 5 for my birthday on Febuary 10th 2013.I was really happy with it until yesterday/early this morning, I was charging my phone when it light up and vibrated giving me a charging error. (I will post a screenshot below)My phone charged to 97% and stopped.Now my iphone will not charge at all. i've tried 2 lightning cables. 2 Usb Power Blocks. So really i'm pretty annoyed that I payed over 500 pounds just about 3 months ago to be left in the dark.I still have all my apple care for a year and my 90 days support.But does anyone know if i take my phone to the nearest apple store if they will swap it for a new one? (Around 6 miles away) Also i looked into the power socket of my phone and they look like they're kinda damaged? i might be incorrect but all i have done is use my phone in the normal way.So my main questions are Will Apple Replace it?Will they test another charger there?Will they charge to repair it?Do i need my reciept?Is there any specific i need to take if i do go?
I have had an iphone 4 for a little over two years now and feel like recently, my battery is dying so fast. When I go out for the day it always dies before I get home, what I think it is, could be that I take a lot of pictures and use many picture apps, but I don' think that it has always been this bad. NO matter what I do, when I go out to shoot at the park, it dies within a few hours. I hardly use it for other things besides that and it still dies. Yesterday when I left the house at 12, and came home at 5, it was dead. I did all of the things I read about that I need to do, like closing the apps, etc. I don't get it, is it me, or the battery being old or what? Should I buy a portable charger or do I need a new phone? I have a question about charging the battery as well. A coworker of mine told me that you need to let your battery die out every time, and then charge it, but I never do that. Is that neccessary to save the battery? Thank you. (*not sure what the difference is between CDMA and GSM? sorry)
Hi I purchased iphone5 in December. It was working fine till now (only if we ignore the heating of the device while charging). But then 2 days back i suddenly noticed flickering of the display on my phone's screen . I searched it on the internet and found that there are many people who have been facing this problem and with their discussions it was concluded that it is a software problem. I got a sigh of relief and dint bother about it. But after half an hour i noticed that my dispaly is gone There was a black screen though the functions work fine as i was able to hear the sound of clicks and reciever calls through earphones. I dont know what has happened to my phone suddenly. I tried hard rebooting also but it dint work. Still looking for a solution I am sitting with a phone with no display and cz its nano sim, it is restricting me from using it in any other phone.I dint expect such a problem in Apple atleast :
My phone has been acting strange for a few days but today it have a few new quirks! When i'm charging it will stay at the current battery percentage and not go up. So I then turn off my phone turn it back on and its like MAGIC the percentage it up where it should be! Then it has been just shutting off while i'm using apps! Its driving me nuts!! Does anyone have any fixes or should I just head to the apple store and hope to get a new one?
I recently got an iphone 5 16GB as a gift, and I love it. I have only charged it 5 times and the lowest I've let the battery get so far is 14%. However the one problem i've been having is that two of the five total times i've charged it, the battery percentage will be stuck at 100% for about 2-3 hours even after moderate to heavy use before it starts to show that it's going down. The only conclusion I have for this is that the lowest I've let the battery get is 14% and not completely drained yet. Would charging the phone to 100% then letting it get so low that it turns itself off fix this issue?
My iphone 5 which is running iOS 6.1.3 for the past few weeks has bee charging off and on. I have two cords one that came with my phone and one I ordered off amazon, neither of the two cords is functioning proerly which is leading me to believe it may be a phone issue rather than cord. I wil plus it in and often get a "charging is not supported with this device" message ragardless if I use he provided apple brick, my laptop, or car port. It will mainly then switch off and on between charging and then just being plugged in not charging!
I have had an iphone 4 for a couple of months no problems with it yet. Yesterday I plugged into a docking station like usual with full battery and it started playing music then stopped, suddenly blacked out and not responding. I have tried charging it for hours, putting it in DFU mode, connecting it to my laptop, no response. It is not responding to anything! And the warrenty has expired. HELP MUCH APPRICIATED!
iphone 5 won't charge so I got my iphone and didnt really start to have any problems till a couple months ago my charger would charge for a bit then stop so I had to have it in a certain place for it to charge so I figured I would just get a new charger. Same thing a month later with new charger it stopped charging my phone unless when i have it plugged in i press in hard then lift up thats the only way I can get a charge. I did the hard reset and all the others things think they will just give me a new iphone?
Hello. on December i purchased my iphone 5 on eBay for about 530. Its under warranty until december 20 2013, not today while charging my iphone at night i noticed my iphone kept charging and uncharging itself, (the beep noise) it keept doing it for quite awhile and i checked up on it. It has some problems charging, i've never had any problems with it before. Now, i tried hard resetting and rebooting it a bunch of times but when i hard reset (dfu mode) my computer would not recognize it to even restore it. my computer won't even recognizes if the phone is connected. It's not the cables as i have an iPad 4 and i have 3 cables in total, all original apple products. All cables work perfectly fine with the iPad but not with the iphone, so i'm geussing something is wrong with my iphone. How can i get my iphone replaced or fixed? I've only been in the apple store to check out products but never spoken to any of the customer support. what questions will i get asked? Do i gotta make an appointment or can i just walk into a local apple store and bring in my device and box. what will i need? It's my first time trying to replace or fix my iphone so i need help. Help a fellow apple user.
