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I have just installed the latest Apple software update on my iphone 5 and it had to be restored. Trying to restore it via iTunes I am now getting "unknown error (27)" Does anyone know what I can do to restore my iPone? Many thanks!!
I'm trying to restore my whatsApp data from my iCloud and it's not working. I deleted the app and reinstalled it. Trying to restore the data but the process seems to be stuck and not completed. The chat history is very important to me. Pleas help me
hello, My iphone 5 lost all the contacts and been replaced by others thats i don't know !!!! i want to my Icloud account and they are realy gone and replaced ??? i did the restore from back up twice and in a second i see my original contacts then all change again to the new concats ... whats going on please ?
I updated itunes 11.1.5 and I accidently restored all my settings back to my old phone that was backed up onto my computer, I lost everything that was set up on my phone, contacts, pictures, videos, emails...etc.. how do I get my old setup back without doing a factory data reset?
i dropped my iphone 5s down the toilet, and immediately put it in rice for 36 hours, i then plugged it in to itunes and it says it needs a full restore, so i went to do it and it does it for a few minutes but it then says 'waiting for iphone', it wont turn on and just shows the apple logo which then goes after a few seconds, what can i do?
Go Here > iForgotAli Assaad wrote: i remember my old passcode , but when i changet it i forgot the new one Your Post is unclear... If you cannot remember the passcode for the Screen Lock, you will need to restore the device... 1) Connect to iTunes on the computer you usually Sync with and restore... http://support.apple.com/kb/HT1414 2) If necessary Place the Device into Recovery mode... http://support.apple.com/kb/HT1808
I'm hoping someone here can help me out. I've got an 16GB iphone 4S and for some reason a few days ago it stoped charging and after a little bit i figured out it would only charge while the phone was turned off. You can understand my surprise and confusion so I did a bit of reading and i've tried the handful of tips out there such as, restarting the phone while holding the center and hold bottoms - didnt work, then changing cables and outlets - still no luck and then i even went as far as a full system restore and.. STILL NOTHING!! so i'm a little frustrated now. Does anyone have any ideas on what I can do besides what ive already tired! Thanks!!
I would prefer to unlock it without restoring it so I do not lose everything.I know that to restore it you need the latest version of iTunes but I do not have it and cannot find where to download it.
Last night as I was setting up the pin I got distracted and entered the wrong one, now I can't access my phone as I don't know what I entered. Is there anyway around this or do I have to wipe my phone and sign in with my Apple ID and restore from icloud??I can't ask for help on chat as I'm away from home and don't have the box with me, and obviously can't get the serial number in my phone as I've locked myself out!!Any help will be much appreciated!!
Hijust tried to update my iphone 4s and it has failed to restore settings. comes up with error code 36.have tried all suggestions in help but to no avail. any help would be appreciatedjohn
Hello, last night i was trying to record a video using the rear camera of my iphone 4S, the phone started to get very hot after minute 5 and then i started to notice yellow spot on the right corner of the screen. I got scared and stoped the video before reaching 10 minutes of video recording (the phone itself says nothing about overheating).I got the phone into my refrigerator untill the heat gone and then i looked for the yellow spot, fortunately it is gone and the screen was as good as before. currently i'm on iOS 7.0.6 (clean restore with new setup) and now i can't use my camera without risking my screen I read somewhere that this likely to be a battery issue, and somewhere else that it maybe caused by a software bug. how can i make sure ?!!
I've been trying to update some apps earlier today, and my iphone keeps redirecting me to 'sign-in' and then going to verify my billing info. Now, I've only used one card for this iphone, it was a hand-me-down, but I've long disaccociated the old email address from it. There hasn't been an issue like this until now. I haven't done anything like a back-up or a restore, but I've read that those methods haven't helped those who have tried. Unless I've missed something, like another user agreement, or something, I'm rather stuck as to what to do.
I recently broke my phone and the screen no longer turns on. I've made arrangements to sell the broken phone, but i ned to restore it before i sell it. The phone won't pick up on itunes. How can i totally wipe it out?
Lakelandman wrote: Ever since I update my iphone is super slow on bring up contacts? Try This... Close All Open Apps... Sign Out of your Account... Perform a Reset... Try again... Reset ( No Data will be Lost ) Press and Hold the Sleep/Wake Button and the Home Button at the Same Time... Wait for the Apple logo to Appear... Usually takes about 15 - 20 Seconds... ( But can take Longer...) Release the Buttons... If no joy... Try a restore... 1: Connect the device to Your computer and open iTunes. 2: If the device appears in iTunes, select and click restore on the Summary pane. Restoring > http://support.apple.com/kb/HT1414
Hi All, I bought a very expensive cellphone, iphone 5 and now just 13 days after the garantee expire it is not charging.. I bought it in Miami and here in Brazil is very expensive to fix, they want $400 to replace it to a new one.. Do you think it is fare since I paid $649?? Weeks before it stop charging its charge connector started to have problems to plug the connector but I forgot to call apple earlier. I called apple support and they asked me to restore the IOS, I did but dind´t resolve the problem off course. What should I do?
i've lost my iphone 4 and found it back. i am unable to restore data. if i connect to itunes its getting restarted again and again. what should I DO ??? TS KEEP ON RESTARTING ALL THE TIME
Mine went cranky after the latest upgrade. Upgrade done last thing one night and next morning problems.iphone 4 is now out of warranty.Done a restore but still the sameTo whome i call cannot hear me.every thing else works fine so have to take the sim card out and put in myold phone for phone calls then re input it for other items I need.Can any buddy know how to fix it ?
Thanks to the ios 7, I was able to retrieve my iphone 5 a month after I reported it stolen. However after getting it back I've noticed two issues. First the battery is near dead, it will not hold even 2 hours of usages before draining to zero. I suspect it was because he used a non OEM charger. Second and most importantly, my camera no longer works. Facetime, third party camera, default camera all says cannot detect camera. All I see is a black screen and any attempt to take a picture/video will freeze the program. Flashlight button does not work either. I've spoken to customer service and they advised me to try erase all settings, followed by restore factory via itunes. Both steps didn't work I still have a dead camera. My question to the community is: Have I exhausted everything I could do on my part? Is it certain that there is hardware damage and any estimate on repair? What may be damaged? iOS issue? Can it be DIY fix. I am a college student & I would like to explore cheaper alternatives if possible. Lastly, could the thief incorrectly guessing my passcode somehow also locked the camera function? I'm just trying to figure out how he was able to damage the phone when there is no physical damage. (phone has been kept in great condition no cosmetic scratches. Owned for 1 year 4 months). Thanks in advance this is my first post please be nice!
I keep getting prompted to restore my old iphone 4 when connected to itunes..it says it'll take about 2+ hours to DL the needed software, then it just stops and disconnects. I want to use my iphone 4 as an ipod now that I have the iphone 5s.
I've had my iphone 5 since September, so about 6 months now. Last week, I was backing up my phone like I do every so often, and I was asked if I wanted to update my phone to the newer, updated version of iOS 7. (I believe it was iOS 7.0.6) Anyway, a couple days later, I noticed that my phone started shutting off randomly. It started happening more and more, and sometimes it wouldn't even turn back on and I would have to do a "hard restart" (holding lock and home button). The only time it didn't happen was when my phone was plugged in, charging. I looked online a bit and similar things have happened to people who have dealt with battery failure or power depletion (?). I saw that restoring it could help, but I did and nothing changed. Just yesterday, now the fourth day that this has been going on, it shut off and has not turned on since then; when plugged in it will occasionally appear with the white screen with the apple logo, like it does when it's being turned on, or if I press the home button it comes up with the red battery indicator, like it does when the battery is dead (there is no way that the battery is dead). Anyway, I contacted Apple support online yesterday, as I'm a college student living on campus, without a car, and they told me to try to restore it again, because that should fix it, but iTunes couldn't even register that it was connected because it wouldn't turn on. The person I talked with suggested I take my phone to an Apple store. Luckily, spring break starts in a couple of days so I will be able to drive the hour to the closest store to me so they can take a look at it. I'm just really curious if anyone else has had a similar problem, and/or if anyone knows if Apple will replace my phone for me? The screen is cracked, but it's been like that for probably 2-3 months now and I really don't think that has anything to do with it. The person I spoke with suggested that it could have been due to the update, but didn't outright say it. Thanks!
im looking at a iphone on ebay and it says it's icloud blocked, if I factory restore it will that unblock the icloud or when I copy my information over from my phone will that unblock it? help me out here please
Yesterday my iphone died, and upon bringing it back to life, I noticed that it never found my carrier. I've tried resetting network settings, toggling airplane mode on and off, and removing and replacing the sim card so far. I've tried to restore my phone as well, but it's telling me that it's having issues deregistering iCloud from my phone when I try to turn off find my iphone in order to restore it. Any ther suggestions would be an immense help. Thanks guys.
Hi, I'm trying to unlock my 4s with from my wireless phone company and was told [by them] to just back up my data through itunes and then restore it. I'd like to note that I am still using iOS 6, since I prefer not to upgrade to iOS 7. However, when I get to "restore iphone" option, it's telling me that an upgrade is available but I don't know if it's downloading 7 for my phone or just a newer version of 6 (if that even exists). Does anyone know? I would like to avoid 7 as long as possible. Thanks in advance and much appreciated for your help!!
My iphone 4S is frozen on "Connect to iTunes" after downloading the 7.0.6 upgrade. I have repeatedly turned it on and off and the picture remains of iTunes and the connection. Nothing else comes on. When I connected the 4S to my laptop, I received two error messages: One from the iphone that says: "iphone Recovery Mode. The software is up to date... with restore iphone highlighted; and one from iTunes that says: "iTunes has detected an iphone in recovery mode. You must restore this iphone before it can be used with iTunes." What can I do to get it working again without restoring it to factory settings and losing all of my media and data? Please help.
Hi everyone, so, here's the problem: bought a second hand iphone 4 GSM that had a boot loop. Managed to do a restore and bring back the phone. When it turned on, would only vibrate and no sound at all! i could make calls and text, but no sound (not even from ringtones). Well, i thought it would be a dock problem... Later in the day, while i was browsing the web the screen flashed and the phone restarted. After a few minutes later it shutted down, definitely. Ordered the dock and replaced it. Still nothing! Meanwhile, got another iphone and replaced the logic board from the second iphone to the first iphone shell. The phone started right way! what means that all the hardware was functioning. So i decided to mount the board from the first iphone in the second iphone shell to see what would happen. Well, nothing happened... Can anyone tell me what can i try to do?I've tryed to restore, DFU mode... all sort of tricks available. Yes, the DND is off. But when i connect the iphone to the computer and do: hold 10 second power button and home button, then release the power button still holding the home button -> the itunes recognize the iphone in restore mode. It downloads the IOS 7.0.6 but in the phone nothing happens! and the itunes says "waiting for iphone to respond". This is my situation for a few days now... Does anyone have a hint about this? Thanks in advance and sorry for the long post.
I was updating to the new iOS (7.0.6) and I was connected to my main iTunes computer. There was no trouble downloading the actual software update, the trouble came when it was being installed on my phone. I was still connected to the computer and to iTunes, but after the iphone 5 had re-started, it got stuck on the "Connect to iTunes" screen. I then proceeded to restore the phone, but there was an error message stating that iTunes could not complete the request due to an unknown error. Now my phone is frozen on the Apple loading screen (the apple with a loading bar at the bottom), and I am unable to fix it. What should I do?
phone is in recovery mode (shows only itunes logo and charger) with black backgroundwhen connected it show iphone in recovery and need to be restored and updatedso i than hit restore and it does the processwhen it is almost done the phone shows a apple logo with a loading bar that is stuck makes no further progress and itunes than says error 24i need this fixed ive tried dfu mode,recovery,restarting it over and over! dont get anywhereplease help!!
My iphone screen went black about an hour ago but the phone was still on and I could use Siri. I tried turning it off and then back on which didn't make any difference. In a dark room I can dimly see the screen glow but it's still black and blank. I tried restoring my phone using iTunes but it won't let me because Find My iphone is on. When I try to restore the phone it says I have to turn off Find My iphone which I can't do because the screen is black. I tried asking Siri to do it but she doesn't seem to know what Find My iphone is. Also now when I plug it into the computer it vibrates continuously. Any suggestions?
My iphone 5 screen is froze on the itunes screen. I tried to restore the iphone on my pc and it says it can not be restored. This phone is only 1 week old!!
I can not restore my iphone is giving a error number 3
my iphone 5 always have low network coverage. i dont know why. already try to reset network setting even restore but still same. thought that the new update 7.0.6 will fix my problem. but dissappointed. please apple fix it as soon as possible.
i bye a new i phone but after restore i tuoins show me this massge we're sorry we are unable to continue with your activation at this time.it's iphone 4 and i don't know what i do plzzzzzz help plzzz and when i open the iphone its tall me no service
When I plug my phone in, to a socket or laptop, the Apple logo just flashes on and off repeatedly, and when I unplug it the phone just stays off; I can't get it to turn on at all. I've tried to restore it through iTunes but that's not working. An error message just appears after "extracting the software" and my laptop makes a disconnected USB sound and then a connected USB sound (if that makes sense). It says error 21. Apparently that means there's a hardware problem. Is there any way I can fix this myself or do I need to take it to an Apple store??
Recently updated to 7.0.6 and for about a week my phone would turn off every 10-15 minutes unless it was on charge. This was already incredibly annoying and meant I had to bring my charger everywhere to turn it on as my lock button had broke about a year ago. I had to plug it into my car stereo, charge in it Sixth Form and have it on charge at home. On Sunday the phone went off as usual but now won't turn back on. When plugged in, it gets to the white screen with the Apple logo, turns on and repeats for hours. I've tried everything I can including the recovery mode etc, but constantly get errors from iTunes. I've lost everything trying to restore it which didn't work. What's the best course of action? I've had the phone for about 18 months so I don't know if I'm covered by warrenty. Will Apple replace or repair it in store?
Anyone encountering this issue? I updated my iphone 4 , manage to update, but when i turned off the phone , I am unable to boot it up now. Tried all of hard rest tricks, and DFU modes. nothing working. I couldnt boot and restore my phone. It's totally bricked!
I need help. About two hours ago i tried updating my iphone 4, ios 7 to the latest firmware. I tried doing this straight from my device. after several minutes my device seemed to be frozen. I read online to put it in recovery mode. after i did this my iphone says it needs to be connected to itunes. so i did that and it told me i needed to restore my device since it was in recovery mode. after searching the internet, I found that no one is experiencing what I am. So i decided to try and restore my iphone. However, an error popped up (Error 3194) I have tried multiple times to restore it and it still wont work. any ideas or anything that could help? I really dont want to buy a new iphone.
I'm trying to restore my iphone 4S because I forgot the Passcode. I got a new 5c but when I went back to my 4s, I forgot my Passcode and now it is disabled and it says "Connect to ITunes" but iTunes says that "Find My iphone" must be turned off before it can be restored, but I can't turn that off if I can't get into my phone. What do I do?
A couple months ago I updated my apple ID from emailA@gmail.com to emailB@gmail.com and now I am having issues with something else and need to restore to a backup to fix my second issue. My primary issue it that I can neither restore or reset my phone without turning off Find my iphone. I can't turn it off, because it won't update my iCloud to emailB and declines my password, which is accepted on iTunes. How can I fix this?
Hi, I need to back up the texts on my iphone 5 so I can send it for repair and restore them when it is returned. How is this done? Thanks!
The general concensus seems to be that I have to wipe my iphone and start over and NOT restore from backup. Really? there hasn't been a better way to fix this yet?
Hi, I don't know why I'm finding this information is so difficult to locate. I've really tried to find information on my own but I guess I'll just need to create this post. What I need is a piece of software, Apple or 3rd Party (don't mind paying) that will create a full, complete image of my iphone 4. I won't go into the many details for this, they are many. I just want to be able to create a snapshot of my iphone 4 so I can restore it to the exact state it is in now. I worry that using any software created by Apple will use info from my iTunes / iCloud data storage to create the image.. Let's pretend I have a computer NOT running iTunes. I want to create an image of my phone to transfer to my iphone that will put it in the exact same state that is / it was before I do any tinkering. My iphone 4 is not jailbroken. Nothing special. I'd REALLY appreciate any help you might have that will steer me toward the software I need. Thanks.
Hello! I bought an iphone5s in November 23, 2013. I cannot use my iphone after I restore its. Because I got stop in Activate iphone. The system give me an Apple ID that begin with 1(eg. firstname.lastname@example.org) it is not my ID. So I do not know what to do.,but
Hi! I have an iphone 4S and from two weeks ago since yesterday it wouldn't get recognized by my MacBook Pro and neither by my PC... In these two weeks I replaced the charger port inside the phone and two cables... Yesterday I finally got it recognized on my MacBook while running TinyUmbrella, but, in iTunes said something like I need to connect the device so iTunes could see it (***?). Ok, on TinyUmbrella I pressed Enter Recovery (I was thinking to put the iphone in recovery mode so I can restore it and posibly get it recognized by iTunes) - bad choice. Since then my phone is stuck on "Connect to iTunes".. I tried to hard reset it, it didn't work, I tried various programs ( iReb, RedSnow, TinyUmbrella, iFuntastic, DrFone, FixRecovery and so on), it didn't work, I tried to uninstall iTunes on both computers and put an older version, it didn't work, I tried on a friend's laptop with fresh installed iTunes (Android user) on it and guess what? It didn't f****** work. P.S.: I run iOS 7.0.4 I really don't need people here posting that they have the same problem, I need a solution before I will smash my phone with a hammer.
please help ASAP!!!!!!! trying to update tonight for mother-in-law, she has an iphone and wants it updated. It says we have to restore the phone first, this message has popped up many times and i say yes to restore it.
I am trying to restore iphone 4 to earlier firmware version. Keep getting error code 3194. Have tried all of the suggestion under suppoert for this code.
how do I confirm that my I-phone 4s is "unlocked" once I have done a backup and restore?
i need restore my i phone,i tri it but its show error accurred (2001)... what can i do
When I autorized the last ios update, iphone asked to restore.Is it normal?