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My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?
Have tried restore on iTunes and restore to new on phone. The issue is not changing even with that. Happened about a month ago and haven't been able to get it to work since. As soon as I click on camera, whatever the camera is facing is what it is frozen on. Sometimes the shutter won't even open and the video does not work either. None of the apps that you can take a picture with work either like Instagram, pict stich etc. Not sure what else to do. seberia8
Im having issues charging my iPhone 4S. First noticed it this week on my car charger and assumed the charger broke as I was able to charge at home. I then used my home charger and I noticed that it wasnt charging both my phone nor my new ipad. Is this an issue with the charger or phones?
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iPhone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
When I sync my iphone 4s or my ipad in itunes with the lates upgrade in itunes I don't see how I can organize my apps, to move them from one screen to the other. I've looked all over itunes as the device is syncing and I see nothing, use to be on the right side and you could drag from one area to the other. Anyone know?
My iPhone 5 operates at about the speed of dial-up internet. Every time I try to do something I have to wait. My harddrive is not even close to being full and I always close out of my programs so I am confused. It is mainly a problem with contacts (adding, editing, viewing, anything). I also occasionally hardware reset (power and home button same time) to try and help but to no avail. Is this an Apple issue that a trip to the Apple Store will take care of? I am just sick and tired of having upgraded to an iphone 5 only to step backwards in speed and performance, plus switching over deleted over half of my contacts even though I had icloud set up on my 4 and also on my 5 so it should have been seamless. Is my phone a lemon?
I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages?
I purchased my iPhone 5 in January 2013 in India. For past couple of months, my phone camera dies frequently. The first time it happenned, I update the phone with iOS 6.1.3 and it started working. Next time when Camera was not working then I reset the phone and it started working, Now, I have the same problem, when I open the camera, shutter does not open and I am not able to click any picture. Does anyone has a similar problem with their iPhone 5? I never had this problem with my iPhone 3GS. Please reply. Thanks,-Upanshu
Take your time to write a thoughtful comment on a video, hit send, and it's gone, "youtube is not available". It happens frequently on the iphone app yet never happens on the desktop site. This bug has followed the youtube app across multiple phones (OG & 3G), multiple OS updates, and still happens randomly. Not having a feature is better than one that frequently doesn't work, and frustrates, as well as wastes your time...I'm so ready to checkout the latest from HTC I copied this question from an archived thread from 2009. I'm having the same issue. I comment on YouTube a couple of times and it's fine, the third time it completely blocks me. It's very frustrating. Looking at the replies from 4 years ago it seems that its definitely the app that has the issue, not the main website. Something to do with capture was the solution last time. Why do I have this issue now, does anyone else have this problem?ipad 3' iphone4sPlease sort it out, it's getting hard to defend iPhone these days!
I too have had the "flickering/flashing" screen problem...I received my first iPhone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iPhone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iPhone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
I just bought my iphone 5 one month ago then i realise my camera was not functioning, It always stuck in black screen when i try open the camera apps. I found out there are actually many people who bought iphone 5 suffered this problem when i try to look for resolution online. I want to go for warranty but my phone got dent on it's appearance. Therefore, apple told me that my phone was unable to warranty. However, my purpose to warranty is to fix the camera instead of the dent on my phone. Can apple fix my camera problem? I really feel sad and regret for purchase the phone now because of the problem i am facing now. Hopefully apple can give me a satisfied answer. Thank you.
i have dlink dsl-2750u wifi modem and the internet works on my laptop but when i connect my iphone to the wifi network it gets connected but the webpages do not open in my phone can anybody please help me out its very urgent!
I updated my iphone 4 from ios 5 to ios 6.1.3 and everything was good but appstore crashing
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and ipad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------ipad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, ipad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. ipad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
My iPhone 4 isn't charging and I wondered if it is a common problem, it's only a year old as I bought it from the Apple Store in New York. I've tried different leads incase it's a problem with that but they work on my ipad....help what do I do?
The thing is that i've been trying to use my iPhone 4S as master transmiter of GPS signals and accelerometer data for my ipad mini to use an app called air navigation pro, the deal is that when i try to pair my devices vía bluetooth they just seem not to recognize each other, the only way i can get them to work is by using personal hotspot or share internet option vía bluetooth, but thats the only way.I've heard theres a bug related to that, that our friends in cupertino just ignored when they updated IOS, Anyone can help me?, does Anyone has Any info about this, or maybe a solution.By the way since this may be due to my IOS instaled in my iPhone my devices are:-ipad mini wifi only IOS 6.1.3-iPhone 4s IOS 6.1.3Thanks in advance for Any info proportioned
My iPhone 4s getting turns off, when I open camera and start taking snaps. This happens when my phone battery is below 50%. Can any one tell me what would be fix for this ?
Hello, my name is Romina. I have iphone 5, but the camera don´t work, no open. I live in Argentina and y don´t know how i can give you mi Iphone to repar it.Sorry about my english.
what will i do? my phone was luck with a password
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an iPod Photo Cache file with a Photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad
sorry for my English, I,m French... So my problem came yesterday, when I wanted charge my Iphone 4S with my plug electric my phone told me not recharge.. and after a few minute my Iphone was completed dead and now I changed the charger and I have no result... I can't open my Iphone ... Itried reset (home and power during 10s) no result.... So help me for my problem plaese thank's for your answers
Hi all, yesterday I had two requirements from my iPhone 4 and none of them was fulfilled, so I decided that this is my last Apple device. If any of you can change my mind, go ahead a try. 1st, I wanted to copy a file (pdf) from my local drive at home and then open it in ezPDF Reader. So I used NetPortalLite to access my drive and downloaded the file inside the NetPortalLite. But when I wanted to move the file to ezPDF app it didn't let. Why it is so complicated to move files between apps? I have tried to copy in NetPortalLite, then paste in ezPDF Reader... it didn't work! 2nd, I wanted to access my local drive at home to run a video file. This function is available only in paid apps, although other mobile OS have this ability. Why it is not possible to browse local drives directly from the iOS or Safari? Is it so hard to implement this function to the iOS and make it available by SMB://IP_ADDRESS or \IP_ADDRESS? Thanks
Libre office : could you please explain a little more ? Thanks
Hi, I hope somebody can help me out. I am having trouble downloading or updating apps on my phone as well as my ipad. The error I get on my iPhone states that the app is unable to be downloaded. Try again later. I've turned off and turned on my iPhone. I've signed out & back in to the app store. Any thoughts?
Hello, ok so i have this huge mess in my hands, lets start by saying this: I had an apple id which had no creditcard whatsoever on it, it was configured for USA app store right? ok so i get a debit card and it turns out i need to be from my country appstore to be able to use it, so i created a new apple id, and well the thing is i have about 30 apps or something which 15 are from one apple id and other 15 are from my other apple id, umm i cant seem to remember which were from one APPID and which were from the other, so i need help, cant i just reset the phone and download the apps again? (some are paid) please help!
I attempted to use my iphone 5 camera, however the shutter will not open. I have tried cleaning the lense with a microfibre cloth, as suggested in troubleshooting, however it has not worked. Any suggestions on how this can be fixed
There was a wrong buy , an app called mobile selling platform. For travel agents to do their flight booking thro ipad . . This happened by mistake , as normally when u download any app it would ask for the password , but some how this time it did not and the down loaded happened . I tried stopping the down load by putting off the power button , but still did not work . Hence this situation. I tried reporting a problem thro the link in the invoice , but to no success .error is reported . I need a refund and reversal . As I have of no use of the apps . I am no travel agent and tried calling the India office but was told that they had closed for the day . So then I posted this query on the communities to seek help in sorting this issue .....need help .
am thinking of upgrading my iphone 4s to a 5. How do I backup all my files and pictures of my old 4s, then erasing it so when I sell my 4s there is not info or pictures in it
I'm having issues with the camera on my iphone 5 where it locks up when I try to open the camera app or the screen goes crazy with multi-coloured white noise or a portion of the screen is covered in a purple band usually vertically.Has anyone else had this issue and managed to resolve it.Apple support have said to restore the phone or wait for iOS updates. I've done both and got a new phone and had the same issues. Any help would be great fully received.
Hi all, everytime I want to edit text I'm entering into the message box, I'm not able to do it, since the cursor always jumps to the end of the text.This makes it impossible to mark & copy some or all text, as well as rephrasing or correcting typos. The only 'workaround' I found is to keep the finger on the target position (and having the looking glass active) and then type one character (or delete on). I'm a little bit curious since my friend and me are experiencing that issue for a long time now though I found no reference on the net for it yet (except one to a wordpress app). It happens on a 3GS as well as on a 4, at least all 6.* versions of iOS, with the previous (2.3.1) as well as with the current Viber version (3.0.0).Also experienced on ipad (3rd gen, cellular edition) with 6.1.3 / 3.0.0 Any hints or tipps are very welcome! Thanks in advance &cu,-udo
So i have my brand new iphone 5, since out of the box (2 days ago) the camera is not working, the camera app launches when i hit the camera icon but the shutter wont open, now if hit home button and then open camera again the shutter opens but the screen is black and i can't use any button on the camera app (auto flash, switch to front camera, etc.). Last night i read somewhere in this forums to turn off "Cellular Data" on the facetime setting, and it started working, until today when i got the same problem. i already restored it as new and it did nothing. Please Help.
Is there a way to shut off mail from being able to open word documents?
I am not the most technically inclined, so please bear with me. About two months ago, lines began showing up in Safari every now and again. They would go away, so I didn't think too much of it. Then one night, while in a game app, the screen began "flashing" like a strobelight. It couldn't exit the app fully, was blinking half the screen in the app, part of the home screen, etc. You cannot see throught the commotion to use the phone, if the programs can even open. This happened all evening, through the night, and the entire following day. Then it stopped. It was fine when I took it to the AT&T store (the closest Apple store is 45 minutes away, so I wanted to be sure AT&T couldn't do anything for me) but by opening and closing programs and apps, I was able to force it to act up. Of course when I left the store, it worked fine again. It was fine for a few days, acting up only a time or two, but I drove 45 minutes to the Apple store. My Genius Bar member told me it was software based and that I should restore the phone, download the software again, and manually add my media back on. After the four+ hours of downloading and 2+ hours of adding media, it was fine again. That was about two weeks ago. Now it's back. I looked into the diagnostics (what I can see through the noise on the screen) and I have many different errors going on. Googling these errors codes is not providing much information, and again, I am not the best with this stuff. SO:-Is a latestcrash.plist or mediaserverd.plist the same as a panic.plist code? In turn, if they are, will Apple replace the phone as they supposedly do in the case of panic.plist crashes? -I've noticed a bunch of the issues seem related to audio and video functions on the phone. I have AudioToolbox, CoreFoundation, and CoreQuartz codes, for example. Are these things that would justify a replacement? I am sitting through another 4 hour software download right now in order to restore the phone again, but am afraid to lose that diagnostics info, but also cannot see the screen to send any diagnostics info to Apple. Is this something that is software based? Does that mean I am going to be doing this every few weeks? The phone is only 6 months old, but I don't want to let it go and loet the one year manufacturer's warranty. I apologize for being so verbose but I really cannot find anything online that sounds similar to what my phone is doing. Any guidance would be much appreciated.
For the past half year, every time I open my Voice Memos app, it shows the app interface and then immediately crashes and exist the app. This happens without me touching the screen after opening it.
Hey everyone, so as an ongoing issue i have around 9.5gb of 'other' data on my 16gb iphone 5. i have restored my iphone from icloud and a pc backup. Set up as new iphone. and restored from back up. deleted every app and reinstalled them all. i have deleted music and reinstalled it. i went through the phone with iexplorer and tried to find the files and its just not happening. HAS ANYONE GOT A CLUE ON HOW TO GET RID OF THIS BUG?!
I have an iPhone 5 and the Numbers app on my iMac, ipad, and iPhone 5. I can view my spreadsheet in landscape on my ipad but not my iPhone. How can I get my iPhone to show the spreadsheet in a landscape orientation.
Av cable only plays audio not video. Any way to make this work?
I have Iphone 5 and try to sync it with my computer (Windows 7 Max.). I have already installed ITunes and verified my computer in appstore. But anyway I have problems with syncing applications. For example, I've downloaded Translator and tried to install it to Iphone. I've clicked "Sync" in window "Programs", but it goes only up to the third step from four and fails. In window rights it is shown, that this program is already installed, but when I turn off my Iphone from computer, I check and can see, that programs were not installed.My computer is also already verified, so that I can connect it with Iphone. In common settings on Iphone I have already turned on restrictions so that I can install applications. Could you tell me what should I do? I hope that someone had the same problem.
My iPhone 5 is plugged into a working charger (just used it to charge my ipad 3). The battery icon shows that the phone is charging, but the "percent charged" number does not change from 48%. Any idea as to what's going on?
Hi, i am trying to pair my 2 iphones both iphone 5 using bluetooth to enable file transfer between them.But when i turn on the bluetooth under Setting->Bluetooth. Both devices are unable to discover each other. Please help. Thanks
Hi Its becoming incresingly annoying that I'm having to charge my iPhone twice a day. Its always 100% at the start of the day and come around tea time its down to around 30%. I do use it for whatsapp but thats about it during the day and after having an iPhone 3 & 4 I've never experienced such issues. I was told the battery life was improved with the iPhone 5? My main point is that its not always been like this and with having over a year left on my contract I need to nip this in the bud before it gets any worse. Things I have tried so far (To no avail) Closing all apps that are open.Lowered my screen brightness (I can only just see it) Any suggestions as neither of the above two have worked. Cheers Gareth
1. Starting on April 24th my iMessage option stopped working. When I would send a text to another iphone user they wouldn't receive the text. I turned that option off and sent test text messages - they went through. Turned iMessage back on - and nothing was received. Does anyone know why that would be happening? It is rather frustrating when a needed function does not work. 2. Also, I can not receive picstures over text anymore. I can receive them when I open my messenger program on my laptop, but nothing over text. Does anyone know what is going on with these issues?!
Just had to restore my iPhone 5 for the latest update (btw, why?!), and the latest backup iTunes will let me restore to is 11/18/12 (the day I started storing all backups to iCloud). Using my ipad, I accessed iCloud and it said my iPhone was just backed up on 5/4/13. How do I restore with the iCloud backup instead? Thanks very much,
From apps closing on their own, to apps having to be pressed twice to open, to the phones freezing. In recent months I feel that the apple software has been terrible. Why has this been happening?
i have download ios 6.1.3 and it failed to work.i have try it many times.but it seen it wont work.i try to remove downloaded files.i dont know where to start.
Subject line says it all. I need to have multiple playlist windows open at once.
Hey everyone I have been holding back from updating my iOS on my iphone 4s (I know - not a smart move) I am currently still on 5.1.1 and trying to update to 6.1.3 (finally) from the phone itself (not via iTunes) I am trying to downlaod and install the update using Wi-Fi connectivity, but it just wouldn't let me? Kept saying An Error occured while downloading... It didn't give me any error code or any other explanation. It just simply won't update I know it was silly of me to begin with for not updating for so long, but I don't understand why my phone is rejecting the update? If this is even what is happening.. Also I sent my iMac for repair recently, came back with a Lion (which was what I had on there previously anyway) but it wasn't updated? So I couldn't just open iTunes and restore all my contacts.. AND I am still currently in the process of downloading the updates - but something always happens as well, an error occured that I have to re-download the update, internet drops on and off, etc. -- The reason I wanted to update was (this is a whole separate problem) my 4s kept crashing the apps, not doing anything out of ordinary - it just crashes everytime i start or a open an app. So I would hard reset my phone (turning it off and on again) and then I would find all my contacts gone. No other entries are gone, just my contact names! All messages and calendar entries are all still there - just no contact names in my address book. ***? After sleuthing here and there, and found no real solution to this problem. I decided to update my iOS because one of the discussion thread I found told me to try that. Heck, why not. SO I tried uploading and this is where I end up.. Does ANYONE have any idea what the **** is going on? Does anyone else out tehre have the same problem? Surely this is not just me!!
When messages app is used, phone frequently freezes and the same thing happens when I open other applications on the phone. Any suggestions to fix this problem without resetting the whole entire phone?