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See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and ipad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------ipad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, ipad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. ipad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
My iPhone 4 isn't charging and I wondered if it is a common problem, it's only a year old as I bought it from the Apple Store in New York. I've tried different leads incase it's a problem with that but they work on my ipad....help what do I do?
The thing is that i've been trying to use my iPhone 4S as master transmiter of GPS signals and accelerometer data for my ipad mini to use an app called air navigation pro, the deal is that when i try to pair my devices vía bluetooth they just seem not to recognize each other, the only way i can get them to work is by using personal hotspot or share internet option vía bluetooth, but thats the only way.I've heard theres a bug related to that, that our friends in cupertino just ignored when they updated IOS, Anyone can help me?, does Anyone has Any info about this, or maybe a solution.By the way since this may be due to my IOS instaled in my iPhone my devices are:-ipad mini wifi only IOS 6.1.3-iPhone 4s IOS 6.1.3Thanks in advance for Any info proportioned
Libre office : could you please explain a little more ? Thanks
Hi, I hope somebody can help me out. I am having trouble downloading or updating apps on my phone as well as my ipad. The error I get on my iPhone states that the app is unable to be downloaded. Try again later. I've turned off and turned on my iPhone. I've signed out & back in to the app store. Any thoughts?
This is my second iPhone 5 on Verizon, I had the first one swapped but this one is t any better:/I tried restoring it AS NEW but no luck, my friends on att&t is fast, has great recpetion fast on wifi and letMine inside buildings is horrible and wifi is unusable!I know my wifi is fast bcuz my 4s is fast on it.The phone is also laggy. What could be wrong? I can't swap it again
There was a wrong buy , an app called mobile selling platform. For travel agents to do their flight booking thro ipad . . This happened by mistake , as normally when u download any app it would ask for the password , but some how this time it did not and the down loaded happened . I tried stopping the down load by putting off the power button , but still did not work . Hence this situation. I tried reporting a problem thro the link in the invoice , but to no success .error is reported . I need a refund and reversal . As I have of no use of the apps . I am no travel agent and tried calling the India office but was told that they had closed for the day . So then I posted this query on the communities to seek help in sorting this issue .....need help .
Hi all, everytime I want to edit text I'm entering into the message box, I'm not able to do it, since the cursor always jumps to the end of the text.This makes it impossible to mark & copy some or all text, as well as rephrasing or correcting typos. The only 'workaround' I found is to keep the finger on the target position (and having the looking glass active) and then type one character (or delete on). I'm a little bit curious since my friend and me are experiencing that issue for a long time now though I found no reference on the net for it yet (except one to a wordpress app). It happens on a 3GS as well as on a 4, at least all 6.* versions of iOS, with the previous (2.3.1) as well as with the current Viber version (3.0.0).Also experienced on ipad (3rd gen, cellular edition) with 6.1.3 / 3.0.0 Any hints or tipps are very welcome! Thanks in advance &cu,-udo
I have an iPhone 5 and the Numbers app on my iMac, ipad, and iPhone 5. I can view my spreadsheet in landscape on my ipad but not my iPhone. How can I get my iPhone to show the spreadsheet in a landscape orientation.
Av cable only plays audio not video. Any way to make this work?
My iPhone 5 is plugged into a working charger (just used it to charge my ipad 3). The battery icon shows that the phone is charging, but the "percent charged" number does not change from 48%. Any idea as to what's going on?
Just had to restore my iPhone 5 for the latest update (btw, why?!), and the latest backup iTunes will let me restore to is 11/18/12 (the day I started storing all backups to iCloud). Using my ipad, I accessed iCloud and it said my iPhone was just backed up on 5/4/13. How do I restore with the iCloud backup instead? Thanks very much,
A weird rectangular, transparent, shield has appeared "above" any key selected from lock code to apps that blocks any tapping on any keys or keypad.If I tap hard and fast, it might catch but then enters the number, or whatever, multiple times (cause of rapid tapping). This has happened 6 times since March, where I've had to fully restore factory setting. First time, didn't know had to manually back up apps, dir., etc., so had to re-build it all 1st time. Since, same weird transparent shield appears, then no button will "select" or function until full restore. Because after rapid tapping, hard, one might stick, after 1, 2, 3, Dozentaps, it proves something transparent is blocking (the rectangle appears as a fine point box line hovering above anything I tap). This last time, the full restore put it back, and the problem is still there.Am back on my old 4S, which I kept, as spare (amazingly) until a fix. Will prolly have to send it in on a slow boat to China, where itwas made, which is gonna be quicker than a repair job, I'm sure. Nothing like this comes up on the forum, any advice is well appreciated.Thank you kindly.
Did you buy it from the Mac App Store or the iPhone/ipad App Store? If you bought it from the iPhone/ipad app store then you can use it on your iPhone.
i have backed up my device several times - restored from backup and restored to factory settings - ive cleared network settings - turned phone on and off - turned airplane mode on and off - checked my router... its not like ive not tried to fix it myself i can seem to get the wifi to work its just completely greyed out so i cant even switch the thing on anybody help me out ???
Hey all, I have an iPhone 5, obviously less than a year old, and am having a really strange problem. Two days ago, I was able to charge my phone, sync it, everything like it was normal. Yesterday, it decided it won't charge. When the phone is dead, and I plug it in it has the normal charging screen and will get to 5% like usual. But then, there is no charging battery, and my phone charges SUPER slow. For example, yesterday I plugged in my phone at 3:50pm with 1%, and when I unplugged it (never used it while charging) it was 9:15pm and 34%. Continuing to charge it from then has resulted it up to 50% now. When it's plugged into my computer (Windows 7 Professional), I get a notification that says the USB device has malfunctioned. So I know from this and the very slight charging that it shouldn't be the cord, there is still communication between the two. I haven't updated my phone to the latest settings (it's on 6.0.2) and I'm struggling to try to update it now. I also don't want to Reset all Settings due to some of my photos and videos that I need to save and I don't want those deleted. What do I do? How do I go about fixing this situation? It really shouldn't be a battery since it's a decently new phone. It's been handled great and there is no damage to it and no drops. Help!
Don´t buy a Iphone 5 It simply don´´t work stabil in the bluetooth word. I can sometimes, and sometimes not connect to me ipad 2 and PC. turn of and on, sometime i works some time i don´t work. I am waiting and Waiting because it is so slow to connect. I am very disappointed by having buying one of the perhaps the most expensive phone om market.But I can not use it in my proffessionel work life. Other phones do not have these problems.
Why won't my I phone 5 discover any blue tooth device? All our other older i phones are fine. Our I pad mini has the same issue.
So once I got my iphone I didn't touch it till I got a case...Anyways, I had problems with my lock button as soon as I clicked it..It wasn't easy or smooth to press down it was always hard now I have to use my teeth to press it down to turn it on...Can I get it for free??I have insurance...Should I bring that up?Or should I try to get it for free since it wasnt my issue..Plus my cable is broken and my home button is slow to respond..I didn't do anything.I was just using it.That's all!
Hey all. I've downloaded the app VPN Fife to my iPhone 5 from a friends appartment, on their VPN. Works great. So, I want to sync to my Macbook pro, thinking it would just transfer over via the sync. It won't, not sure it even sees in on my phone. How do I get this copied over to my iTunes on my laptop. I'd like to sync it to my ipad now too.
On my iPhone, my mail app doesn't work. I get the "ring" that I have a new email and it shows how many, but when I click my app to look at the emails its blank and then just shuts down and takes me back to my home screen. I've turned it off and left it off for a minute then turned it back on and its still doing it. My ipad and iPod are fine, its just my phone doing it. Can anyone help me?
I have had my Apple Tv since August of last year. My family and I have been able to connect our iPhones, iPads, etc. to the Apple Tv using "Airplay" (Mirroring). As of recently, it will not connect anymore. The Airplay icon in the most recents bar has dissappeared. I have updated my Apple Tv and still no luck. I have rebooted my router/ modem and still no luck. We use our Apple Tv for movies and shared games, kids are disappointed that it no longer works. Can someone please help me fix it. Thanks.
I have that router and it's working great with my iPhone 4.The security I use on both the 2.4ghz and 5ghz is "WPA-PSK [TKIP] + WPA2-PSK [AES]" mainly for compatibility with older devices.You may also want to try and set the 2.4ghz wireless speed to "Up to 130Mbps" instead of "Up to 300Mbps" via the router settings > Wireless Settings on the top left, because I found some devices have connectivity problems or do connect and then run incredibly slowly on the "Up to 300Mbps" for some reason.
I have been having multiple problems with my iphone 5 and ive only had it for 6 months. I have been restoring it to factory settings on a regular basis however it still has been having problems (more and more frequent. #1 Teathering. I have been having trouble teathering off of my phone. (i tried several devices to rule my macbook out of the troubleshooting, nothing works) No device picks up my wifi or bluetooth personal hotspot. My macbook does not even recognize my USB connection in network settings. #2 My wifi on the phone is also a hassle. It has been becoming more and more intermittant, but rarely works. I have tried multiple networks with the same result. #3 My phone has become generally slow especially for safari and mail. On wifi, they dont work at all. on 3G, and LTE, the phone has also become very slow and often won't load at all. As stated above, restoring used do fix everything but that fix has become very short term, and often hasn't been working at all. Can someone help me?
I've had my iPhone since release date. Everything has been working great up until about a week ago. The phone has an amazing battery life, I guess an update fixed that for me. But now my iPhone will reset itself out of no where 3-4 times a day at random times. The keyboard will get stuck on the screen after entering something and clicking done. Also the iPhone will freeze (I've tried leaving it for as long as a half an hour) and be totally unresponsive. I usually have to use the sleep/wake button in combination with the home button just to reset the phone so it works. It also randomly drops and won't connect to my home wifi at all, I also have a iMac, MacBook Pro, ipad mini, ipad 3, iPhone 3, 3GS, 4, 4S and all of these work flawless with zero problems on my wifi network. My warranty is out in September, but I'm worried about going to an apple genius and having them ask me to re create the problem. What if it doesn't happen at that time? What can I do?
Hello. on December i purchased my iPhone 5 on eBay for about 530. Its under warranty until december 20 2013, not today while charging my iPhone at night i noticed my iPhone kept charging and uncharging itself, (the beep noise) it keept doing it for quite awhile and i checked up on it. It has some problems charging, i've never had any problems with it before. Now, i tried hard resetting and rebooting it a bunch of times but when i hard reset (dfu mode) my computer would not recognize it to even restore it. my computer won't even recognizes if the phone is connected. It's not the cables as i have an ipad 4 and i have 3 cables in total, all original apple products. All cables work perfectly fine with the ipad but not with the iPhone, so i'm geussing something is wrong with my iPhone. How can i get my iPhone replaced or fixed? I've only been in the apple store to check out products but never spoken to any of the customer support. what questions will i get asked? Do i gotta make an appointment or can i just walk into a local apple store and bring in my device and box. what will i need? It's my first time trying to replace or fix my iPhone so i need help. Help a fellow apple user.
I have an 8Gb iPhone 4 that I bought new in December. Two days ago, it stopped connecting to my home WiFi network unless it is really close to my router, and it won't connect to my university's WiFi network either. When I go to Settings -> WiFi, it shows that no networks are in range. It connects to my home router when I take it within four feet of the router, but when I walk to a different room it disconnects and goes back to 3G; I haven't found a router at school to try this with yet. My phone has auto-connected to both my home and school networks for months now. I know the problem is with the phone, because my Macbook Pro connects to both networks without any trouble. I've tried turning my phone's WiFi off and on, turning my phone off and on, and turning the WiFi off, then turning the phone off, then turning both back on to no avail. Any help is appreciated.
How can I update video record from my iphone 4S to ipad (photostream)? Thank you
The devices in question are an iPhone 5 and a 3rd generation ipad, both run the latest iOS bits available and I am signed in with my Apple Id on both devices. The behavior I'd like to experience is:the settings (Stations and Podcasts within Stations and particular Podcast settings) set on one device just show up on the other device.both devices show the exact same played, partly-played and unplayed podcasts in their stations. Isn't this the way things should "just work" in the Apple world? The reason for asking is that my two devices do not seem to talk to each other and cannot locate a way to get them to synchronize. Thank you, eugen
I am unable to download any app or song from iTunes directly onto my iPhone. It asks for my Apple ID password, accepts the password and then looks like it is downloading, and sayings INSTALLING. 3 seconds later it stops, and won't download.I am able to download apps on my ipad using the same apple account.
I have an iPhone 5. I got it last Monday April 15th. I got the black one. After the first day I noticed there was a small yellowish spot in the top left corner of the screen. It hasn't went away. Today I am going to call apple to try and get a replacement since its still so very new. But I am also wanting to switch to the white iPhone 5. Because I want it to match my ipad. And because I don't like the black as good as I thought I would. Do you think apple will let me? And if they do should I switch to the white?
Hi,my ihpone (5 64 Gig) cant recive any any wifi or bt network connectionas any other iphone .this is the case frome the first min i use the iphone i have another ihpone in my home and it works just fine.i also tryied several wifi network in diffrent places ...still the same no wifi.i can connect to the wifi only when i'm 20 c"m frome my router or any other hot spot i tryied reset to network setting several timesi tryied to restor my iphone and it didnt help i heared some people with the same problem!!! but Apple is ignoring it!!!i feel like i'm been cheated with this iphone!!! at the phone Apple told me that i need to replace the phone ONLY in the same country i bought it (USA) (cdma a1429)i'm currently in Israel so i cant do itand i cant make a full use of my phone im lost..... any suggestion ???
Im using LTE and the speed 2mb/s that slow but when i go to places that not support LTE it appear 3g and the speed 10-16 mb/s im confused some says LTE is the best and better then 3g but when i do test that what happen it appear 3g better LTE or my LTE is not working well ? Informations about my device Iphone 5 Ios: 6.1.3 Carrier : viva (kuwait)
My Iphone 5 for some reason will not locate via Bluetooth my ipad 2 or my Bluetooth Headset,My previous Iphone 4 had not issues with this, My Iphone 5 seems to locate devices but nothing of which I own
My iPhone will only charge when connected to a computer. It was fine this morning and then suddenly it wont charge when connected to adapter for a wall plug or in my car. I have tried 2 different USB cables and they both work with the computer but not the adapter for a wall plug or in my car. I have connected my ipad to both cables and the adapter for the wall plug and it charges just fine. Its just my phone, not the cables, not the adapters.....So has anyone else had this issue? Should I reset the phone? I was hoping to not have to go that far, but I'll do what I have to do. Or do you think my phone is broken?
Tiny Troopers 2 (iPhone and ipad Game) saves are not being synced to both devices. No option is given to load the iPhone save onto my ipad. Why is this? Can anyone explain or help me with this problem?
Suddenly, about a week ago, shortly after I upgraded to iOS 6.1.3 my iPhone 4S will no longer charge from any AC chargers, but still charges from the USB port in my laptops and work desktop. I have 5 or 6 wall chargers both Apple and other brands it won’t charge from any of them. They work fine charging my wife’s iPhone 4S and my ipad 2 and ipad 4. I have seen others post about this problem but there are no fixes posted to date.
its been happening for the past 2 weeks, my iPhone 4s keeps disconnecting and reconnecting my wifi. And most of the time, I can't search for any near by wifi even though I am beside my router...PLEASE HELP!!!!
Can I use the ipad charger for iPhone for example? thanks.
3g doesn't seem to want to work, got correct network settings and full coverage but not loading.... Any suggestions? Thanks!!
Does anyone know why my router does not show that my iPhone4 is connected to it? I need to be able to enable/disable internet access at certain times. The iPhone is actually connected connected to the internet via this router with no problems
Ever since I updated my iphone 5 to the latest ios version 6.1.3 the internet connection on 3g and 4g are very slow
Dear Friends, I hope apple is looking into the posts by customers. I was browsing through the forum and found single threads of issues. I think I am facing all in one and look forward for people who are facing similar issues. I have a iphone 4 on AT&T. everything was working great till 6.0 & problems since I upgraded to 6.1. Since then it has been quite unstable. below are some of the issues I am facing... 1. Phone sometimes goes unresponsive or very slow response for some apps [ action took..cleared all apps restarted/rebooted..no use]2. The signal strength has considerably dropped from before and sometimes says no service. Before I had atleast some good signal strength near my home.3. The battery drain issue..sometimes I feel the battery on usage makes the phone go hot. 4. As soon I unplug from the power, the phone drops couple of %'s over 10 min even without usage or very slight usage.5. The worst of all..sometimes the phone access 3g even when there is WIFI..it takes sometime to realize there is wifi..but all the time I think is using 3G to start off or completely on 3g all the times. I restarted the phone couple of times but no luck. I never had this problem before 6.1. If any one have solutions or geniuses on solving at the least the priority one's let me know. Will be of great help. thanks! -Sri
Can anything be done to make my 4gs iphone USB cable work in my Windows Vista laptop USB ports? All four ports do not recognize or charge the phone. itunes has been downloaded in the computer. I have another netbook with Windows 8, it works perfectly as inernet router. The cable is not faulty. Thanks
Tried rebooting the computer and the phone. iTunes is up to date. Just successfully upgraded my ipad with no issues. Any help would be appreciated.
so it basically says it all up in the title, but my phone keeps freezing and whenever i open apps they freeze and then crash!i dont know if i should get a new phone like get it replaced or if i shoud reset it, or just try and get it fixed, someone help!!thanks! also, whether im connected to wifi or not, my phone is always so slow!! i dont have like any music or photos on it cause i thought that would make it work and it hasnt! i really dont wanna have to reset it!please help!!
How can I get it across to Apple that the moment they let Facebook Home take over the home page on my iPhone or ipad I am gone forever and will never EVER buy an iPhone or iPod ever again? Facebook want to know far too much detail about my life as it is. Why would I want them to be able to track my every movement and know who I am calling on my iPhone. This is an infingement on my/your privacy. If news paper journalists can get done for hacking into yours or my phone, what will Facebook get? And what will Apple get if they are found to be helping Facebook gather this information without the iPhone users consent??????
Does anybody have trouble pairing your iPhone or iPod or ipad with a Bluetooth speaker system?
Hi all, I'm in south africa. Just got my new iphone 5 and was very excited. Took it out of the box and started charging and from the moment that the phone switched on and I tried completing the wizard, the **** phone starting clicking(touching) all over the screen by its self!!! It activated the zoom function and auto zoomed everywhere. Couldn't do anything with it. So i left the phone and hooked up itunes to update software from 6.0.2 to 6.1 - this is thought solved the problem.. The phone seemed okay after that, but noooooo it wasn't. It just does what it wants sometimes. Typing for me and touching all over and making life ****. What i have noticed is that the phone ( which I'm using to post this now ) is okay most of the day, except first thing early mornings when the phone was left alone overnight. Once i wake up and check my phone it starts going heywire again... So i immediately just press the off button to kill the screen. Leave it for a while and then try again - doing this over and over until the phone stops its nonsense. Then it seems its okay during the day when its warmer... Weird as **** and very annoying. Has anyone had the same issue?? I can't find any related iphone problem, except for 2004 posting of ipad doing this... Please help Regards, Dewald