Welcome to Apple iPhone news and Chat discussion forums. iPhone Discussions is dedicated to iPhone,Talk about iPhone modifications,software,reviews,Support, iPhone news , iphone mobile,iPhone OS and more about ipad 2 cellular data greyed out...
Recently, I just sold my ipad fourth generation. I know stupid mistake, but while the ipad was in my posession, I subscribed and downloaded three different subscriptions: TIME, Newsweek, and Game Informer. At the time, I had mistakingly thought that all newsstand apps were cross compatible between the ipad and iphones. IS THERE ANY POSSIBLE WAY TO BE ABLE TO USE THESE MAGAZINE SUBSCRIPTIONS? either by .pdf back up, or maybe by the real issues. I paid the company to see their product, the magazine, not apple. It doesnt seem fair that ive paid for the magazines but now have no way to even view them without an ipad. does anyone have any clues as to what i can do to possibly be able to recieve my magazines that i rightly paid for? like i said maybe a back up, an app that will make them available, maybe a web site or a reader that i can use to view them. It just does not seem right that a paid magazine subscription is only viewable on an ipad, when the iphones also have newsstand. There has to be SOMEWAY to get my magazines....please please please please help me...the person who actually purchased the subscriptions is no longer with me, so being able to read them also has a sentimental value. please please please will someone help me
I had my old 4S stolen (it was pass-protected, and I wiped it with FindMyiPhone within 12 hours). I got a new one and had the data restored from iCloud. However, it has been a week and it is telling me that it is still being restored, and that it hasn't backed-up yet since the restoration isn't complete. I charge it every night in room with a strong wifi signal. What do i need to do to get this restoration to finish? I can't see anything that still needs to be restored. Is it just caught in a loop somewhere?
When my AT&T iPhone 5 goes to a low signal zone, or an EDGE zone, such as a friends basement, my girlfriends house, or an elevator, it switches to EDGE, but when I go to a good signal area, it stays on EDGE for a while (at least an hour), or until I shut off the antennas using airplane mode or restarting the phone. Sometimes it also affects Wi-Fi, and when the phone connects to Wi-Fi it gets no data on some apps, until I reset the connection using airplane mode. I want to know once and for all if this is a known hardware or software issue, if I should try to get the phone replaced (which I've had since October), or I should just deal with it as a new phone will not help. I've tried reinstalling iOS, resetting network connections, and DFU restore.
So my Iphone 4s has been having problems with the no service error now and again so I decided to reset the network settings to try and fix it. Now since this reset,my iphone refuses to connect to wifi even though the password I'm entering is 100% correct! I keep getting the 'Incorrect password error'. I've resetted the router and reset the wifi network, rebooted my phone,performed a hard reset but there is still no fix I have many other devices connected to my wifi without any problems. 3 computers, an ipad, android tablet and other iphone. My phone is jailbroken on 6.1.2 so I don't want to have to restore my phone. My phone will connect to wifi with wifiFoFum but as soon as my phone goes to sleep it disconnects so its rather annoying! I hope you can help
my iphone 5 starting acting up lately. i am online but there is no wifi icon on top. when i checked the speed of my router, macbkpro will register 3mbps., ipad2 will register 2.3mbps and my iphone 5 will have a measly .35mbps. taking into consideration that my ipad 2 has the wifi issues because of ios6 which was much discussed here in the forum. i have mentioned before that before ios6, my ipad has better signal than my iphone. but after ios 6, iphone5 showed better signal with the same set of circumstances of the router. 3g signal is very good but there is frequent failure or delay in sending text messages and frequent dropped or choppy signal of phone calls.what is wrong with my phone. should i have it exchanged?
i played TEMPLE RUN 2 in AIRPLANE MODE . GAME CENTER is NOT UPDATING the score. iv tried restarting IPHONE4 , app, game center, logging out of game center, deleting the data on game center ...none of them work.. the new high score is showing on TEMPLE RUN 2 but NOT ON GAME CENTER. please please please help !! kindly help!!
My number is greyed out on iMessage on my iPhone 4 and I can't click on it, please help me - how can I click on or choose my number when it is greyed out or how do I stop it from being greyed out?! Please help me
I got the iphone 5 about 6 months ago and have had wifi reception problems the entire time. I spend most of my time in my entertainment room (studio) which is on the opposite end of the house from the router. I have an imac, an apple tv2, an ipad, and (2) iphone 4 all using the same wifi and housed in this same room. They all have no problem picking up the signal and staying connected. My wife and her son both have iphone 4S and never lose connection when they are in my room. It's very frustrating because I was so excited about being able to mirror my phone through the apple tv and hd tv. I own an AT&T iphone 4 and a Verizon iphone 4 that aren't capable of mirroring. I have the original ipad which isn't capable of mirroring. My wife's 4S and her son's 4S are both capable and do it with ease but it's their phones, not mine. So I stayed patient knowing I would get the next upgrade and it was just a matter of time. Wrong. Between 5 phones, a desktop, a tablet, apple tv, PS3......My iphone 5 was the only one that won't connect. I am not talking about it loses the signal or cuts in and out, I am saying you have to walk halfway down the hall to even get it to detect the signal in the first place. Not a chance in **** of it actually staying connected to it. I talked to Apple Support about the problem and asked if the iphone 5 had a weaker antenna or if there was a setting that needed to be adjusted. They were polite to me but in so many words let me know that my assessment was ridiculous and news to them. Well okay, no big deal, I just chalked it up as that maybe I got a dud this time as far as the antenna goes. Then, about a week ago, I dropped the phone and shattered the front glass and lcd. Luckily I had insurance and was able to get a brand new replacement. The problem is the antenna reception is exactly the same. So this was not an isolated incident and I wasn't crazy for asking about it. I don't see how they haven't received tons of complaints about this issue. I love Apple products and probably just expect perfection because I have never had any major problems with any of my Apple devices. But it is an unpleasant surprise that the newer model takes several steps back on such an important feature. Sorry for the rant and I remain positive that this issue can be addressed, if it hasn't already. P.S.....The iphone 5 that I got two days ago has an awesome new feature. If you are using the phone for an actual phone call, the person you are talking to can't be heard whatsoever. If you can get them to talk really loudly and repeat themselves at least three times, you will have a greater chance of comprehending the purpose of the call.
I'm thinking this is impossible, but I thought I'd post and see if I could get an answer. I am running short on data and have unlimited texts and therefore I turned iMessage off because I don't have access to WiFi anywhere. But I found out that it's the only way that I can contact some friends that are out of the country. Is there a way that I can enable iMessage only for those people and leave it disabled for everyone else? I've looked through the forums and searched for the answer, but I can't even find someone who has the same problem as me. Any help would be appreciated.
my sms accidently deleted they are still in iphone data base is their anyway i can get them back ?
My friend is on a class trip to Germany. He has been texting me on his ipod, through wifi, with a texting app called text free. I have an iPhone with unlimited texting. We have not been texting through iMessage, just SMS, but he is sending them from his ipod. Will I be charged gobs of money for "international texting" or is it part of my data plan since he is using wifi? HELP!
This whole problem started when I first got my Iphone 5 around christmas time of last year. And i did the normal activation of my new Iphone and syncing my old iphone 4 with this new phone. I synced everything and it was all good, but i started to get these random text from people in my message log. I soon found out that i was recieving every text that was sent to my sister. And if i replied to someone who was texting my sister it would show up like she texted them, not me on a seperate number. Also when i text my sister she would get the text but immidiatly after i sent her it, i would also get a text from myself saying what i sent her. I will literally get a text message from my own number to myself, (Weird ****). So its like my sisters text messaging is fused with mine. Its only messages though, no images or anything else. In the beginging i didnt care about this becasue she wasnt recieving my text i was only getting hers. But now just today she tells me she is getting my text too. And thats a problem! This problem lasted all the way up to about 2 months ago and then i stopped getting her messages. But i gave one of my friends my old iphone 4 and once they activated it for there own use it started to happen again. They use a seperate plan then i do and there number on the phone is different. Before i gave them the phone i wiped everything off of it. i took off the contacts, messages, everything. They use a different apple account and icloud account now on the phone. So idk why it started up again i need help. Here is some background. My whole family shares the same apple account with everything. We have seperate phones, numbers and data for the most part. But with dealing with Icloud and itunes anything like that, we use the same account. My sister uses a Iphone 4s btw. With my old Iphone 4 i had no probelms with this, everything was normal. But once i switched to the new iphone 5 this problem has occured. Idk what this is about, i havent heard anyone else with this problem, but i need help! btw my other family members on their phones do not have this problem. So i think it has to do something with the icloud but im not sure! This is a serious problem and i need help! Goodluck!
I lost my iPhone 4S and just set up my new iPhone 5 by restoring from iCloud. The Voice Memos are greyed out. Is there any way to get them back? Thanks!
I'm currently using Tmobile. I have 4g data and unlimited texting, when i use imessage without wifi, is there a way to message them without using my data, and charge it to sms instead? thank you!
My fully charged iPhone 4s used to last enough for 1 day. Today, I accidentally plugged iPhone into an ipad 3 charger for about 2 hours, then I noticed that it is getting abnormally hot. After this incident, the phone drains battery by decreasing 1% of the battery every minute. I went to see Apple technical support, who tested and said for certain that the problem was the battery (after assuring me that it should be fine to charge iPhone 4s with ipad 3 charger!). After charging me a hefty fee, I left the store, and iphone 4s still drains battery like before. Can my phone be fixed without requiring me to get a new phone? Can I get my money back from Apple techincal support, who gave me a wrong diagosis of my phone?
According to EXIF data, it is rounded to 2mm. Does anyone have an exact figure?
Why are my calendar entries doubled and my Find iPhone and ipad quit working in the last 24 hours? What happened? I didn't change any settings. Thanks in advance for your help.
Hi, I held down the off and home button on my iPhone 4S 64GB and i thought it just turned off but it reset the apps and i still have photos and apps and everything but when i open any social aps it comes up with "connect to iTunes to use push notifications" and also before this event i was using iMessage all the time aswell as texting and now when i use iMessage it doesnt let me send or recieve messages anymore on my iPhone but it does on my ipad and it lets me recieve Texts. I have no clue how to fix this so please help me. Ps. I dont want to have to restore my iPhone because last time i lost the backup Thank you so much if you help me.~eva_needs_help
Before I ordered my iPhone 5 from StraightTalk I explained that I wanted to use it as a CDMA (Verizon) in the US and as a GSM (Vodafone) in Europe.I specifically asked if the phone would become a CDMA phone again when I removed the Vodafone GSM Sim after returning to the US. The answer was Yes. The CDMA function worked well in the US and the GSM function worked equally well in Europe.However, when I did remove the GSM card, the iPhone 5 stopped working. According to StraightTalk, the only way to return to the CDMA function is to have them do a factory reset, which means loosing all data and downloaded apps.Of course, nobody told me that when I asked the question.Does anybody know if this is a requirement for every iPhone 5 or just for StraightTalk phones?
Over the last 4 months or so, my iPhone4's download rate has progressivly slowed. WiFi is still working fine, but cellular data was noticably lagging with missed texts, slow applications, and generally slow browsing. Since then I have switched carriers twice thinking it was a problem with cellular service provider, but to no avail. This last week I have had no ability to connect to my service provider's data network, evident because that little '3G' icon at the top no longer appears in any part of the city I visit. I removed the protective case around the iPhone thinking it could be an antennae issue, but no, still not working. Paranoid, I even checked to see that cellular 3G is turned on in the device settings; it is, and I felt stupid for even doubting that it wasnt. Is it normal for a cellular phone's hardware to degrade? Could there be an enviornmental factor i'm not seeing?
Hi everybody, a couple of month ago I've asked if the ipad 4 3G+WiFi works here in Italy. Today my question is if an iPhone 5 unlocked will works in Italy, thank you for your answer!!
I'd get a phone replacement and has been using it more than a month without restoring the previous data, hence once I'd connected to my computer intended to restore the previous data (photos, notes.& etc) ended up missing all my current data, what to do to rescue the missing data as I'm desperate on it, appreciate for any kindest help and advises, thanks.
I have multiple chargers for both my iPhone and ipad. Every time I need to charge one of them I have to swap adapters AND cords until I find a pair that works. For example; my ipad was charging with regular adaptor and cord, but I needed to charge my iPhone. When I hooked it up to the charger nothing happened. Samething with car chargers. I do see sometimes it will say accessory is not supportd with this device, but why wounldnt it be? Thats what its made for! I have like 10 different chargers so it's getting frustrating. That's enough info, so if u know please help me
Is this a known issue. Apps will not accept correct passwords. I had to restore my ipad and now looks like my iPhone too.
Recently I have been experiencing problems with my iPhone 5, if I am away from a wifi connection I experience high battery drain & the phone will sometimes get hot.Generally I am in the office or at home & the phone will be connected to a wifi hotspot, however yesterday I was out of the office in meetings etc, I didn’t have access to any wifi so used 3G data, I was in London in areas with generally good 3G coverage. The battery went from 100% to 0% in 9 hours with what I would call minimal usage as follows.4 minutes worth of calls.25 received emails5 sent emails9 photos taken1 hour streaming music via Bluetooth20 minutes reading from news stand5 minutes in the facebook app5 minutes using the Maps app2 minutes viewing London Tube Map app This appears to be a problem with the data receiving part of the phone as when I have access to wifi the battery life is generally fine. I have had iPhones for about 3 years & never had issues like this. Has anyone else experienced similar problems?
Hello, this is my first time on a forum like this so I don't really know what to expect but basically the reason why I am here today is because of the fact that my iPhone's battery is excuse my french, dog s***. I'm 16 years old almost 17 and I haven't had any problems with my other iPhone's before (iPhone 3G, 3GS, 4, 4S) I charge it at 100% in the morning, so I leave it all night from 1% the previous night and then I get up and without even using it, it's at 95% already. Now the thing you're going to say is have you tried: Turning off 3G/LTE - YESTurning off Wi-Fi - YESBluetooth - YESLocation Service's - YESPush Email - YESMessing with the brightness - YESRe-setting the phone several times (LOL) - YES I honestly don't see why it is draining this much, I have like 10 apps and all of them are ones that don't send much data, nor recieve much. You know the usual Facebook, Twitter, YouTube etc etc. If someone could possibly help me I will be the happiest man alive!!! Thanks-Ed
Hello everyone, I've recently got my WIFI slider greyed out. I was on a lower version than 6.1.3 before I got this issue, now after trying several resets and network resets and other stuff such as using the hair-dryer trick and freezer trick it didn't work. Now as I've seen in a tutorial on Apple it says you must go to Settings --> About --> Resets and then reset the network settings, but after doing that my Wifi-Adress stays with some numbers instead of N/A which other people gets, I still have a WIFI-Adress in it no matter if I reset my whole Iphone or not. Airpot has always been off, when I'm in the menu of setting Iphone up, it most likely skips the Find wifi part where you connects to your WIFI. The Iphone it self has not even a scratch, I've not really dropped it before or anything, I've had it for some time now but not really got it damaged. So people, any ideas? It's running on IOS 6 6.1.3 now.
when I backup my iphone does it save all my games data?
how to sync iphone with itunes as my iphone does appears in itunes and device option is also greyed out
Hey,I tried updating my 4s today and my phone got stuck in recovery mode. I have nothing backed up and over a years worth of data on my aps aswell as very important baby photos that I was hoping I wouldnt lose. I have tried holding lock/home a few times and does not work, also I have tried RecBoot with the same outcome. I am getting very worried and cant access my phone. Is there any ways I can either cancel the update or exit recovery without restoring the phone ? Thanks in advance !!!
I would like to find a Bluetooth headset that will work with my iPhone and my ipad
I was planning on buying a 32GB unlocked iPhone 5 with the T-Mobile Nano Sim. I was going to activate the Sim with T-Mobile's prepaid $30 unltd text/data with 100 minutes plan. I've read some stories online where people were only able to use the Sim with T-Mobile's post-paid plans. Will the Sim that comes included work with prepaid and post-paid plans? Also, assuming that it does work with prepaid, what steps would I need to go through to activate the iPhone? Assuming that it doesn't, would cutting down a prepaid Micro Sim from T-Mobile to Nano Sim size work normally? Thank you in advance!
My Iphone 5 been having trouble connecting to a cellular network. The tech I spoke to said that my problem was covered under warranty, and I made arrangments to mail it off. Of course I would drop it and the back glass around the camera cracked. Does this void any type of repair that I was going to recieve?
Hello I have done a little research and this appears to be a network wide issue with data sims on the B-Mobile network. The iPhone does not correctly calculate the strength of the network and thinks it has no signal (even if you really have full signal) and powers the radios up to max impacting the battery life of the iPhone greatly. I believe this to be because the SIM cannot work as a phone at all the iPhone does not realise this even though the data connection is perfect. If you go into field test mode it seems to read the signal correctly. Here are some photos showing what is happening.No Bars: http://www.mediafire.com/convkey/c9e4/4jct9p7q54izmq1fg.jpg?size_id=8Field test: http://www.mediafire.com/convkey/aa41/6bn6m47vm4prc9yfg.jpg?size_id=8
Ok this is the second iPhone 5 I've had and I'm having the same issue as the one I've just replaced, the phone is dropping the wifi connection whenever anything is streaming, i.e. YouTube, NetFllix, Podcsts etc... Apple support said it may be my router but every other device in the house is fine, ipad 2, iPod Touch my wifes iPhone 4 and my Macbook. My question is could it be an incopatability issue with my BT Home Hub 2 router and iPhone 5? I've tried all of the troubleshooting suggested by apple support but the issue continues. I've also tried other possibilities from this and other forums and nothing seems to fix the issue. I'm opening a new thread because of the significance of the router which I think my be the problem but have no idea to be honest. I wished I'd kept my old iphone 4 it was solid and the battery life on this new phone is just shocking! Any help or ideas would be appreciated cheers
i had do all the following step that apple give , i also try few times of restore and still the same its not helping , the wifi on/off button still greyed and counldn't turn and bluetooth on/off button had turn into a spinning little circle ,it wont stop spinning every time i tab into bluetooth !
Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her! We are from different providers so I dont know how this happened. All of my apps got changed to hers! HELP!!!
I recently upgraded my iPhone 4 to an iPhone 5 yesterday, I want to sync my new iPhone into my computer as it contains all my data and files from my previous phone. When turning on my computer I believe I accidentally closed the window to sync the phone meaning I can no longer sync that device. Is there a way to go over this, as I need to sync my files onto my phone?
Hello, I recently bought a brand new unlocked iPhone 5 (iOS 6.1.4 10B350) in person at a Mac store. I have set up the phone & data service with AirVoice Wireless (an MVNO that uses the AT&T network). AV does not guarantee that MMS will work for iPhones on their service. That is fine -- I knew that going into this. However, when I tried to set up MMS anyway following AV's instructions, I couldn't do it because I cannot see the "cellular data Network" menu option under Settings-->General-->cellular. The person at AV I spoke with said that I couldn't see the CDN option because my phone wasn't unlocked, which is difficult to believe seeing as I specifically bought an unlocked phone. So, why can't I see the CDN option if my phone is unlocked? And how can I gain access to it? Any help/advice would be much appreciated. Sincerely,Mike (an iPhone newbie)
I have had my iPhone 4 for 6 months now, and I have dropped it a couple of times, but a few days after I dropped it nothing happened. My first problem started in May when I noticed that my phone could not reach the wifi at home or other places quickly as it normally could and when I would go into other rooms I would lose the connection quickly.This made me have to use my 3g more often and I only have a limit of 300MB, I normally do not use it, because of the wifi i have around,but it is getting harder. 2-3 days ago I called the data (*3282#) in my phone and got 64.89 out of 300MB. I later used my 3G for awhile, so a day later i called data and the same number (64.89 out of 300MB) comes on again. I knew this was a mistake so I called it again and the same number shows up. I KNOW FOR SURE I USED MY 3G, so I dont know why this keeps popping up. Everything else channged (texting and calling) On top of that my vibration started to not work in early June and it's difficult for me to know when someone has texted or called. I have tried going into settings and choosing a different type of vibration, but it does not vibrate overall and yes it is turned on. My version right now is 6.1. Will upgrading help? Everything else works fine, but is there a way I can fix this or do I have to go the Apple Store? I'm also in AT&T.
Hi everyone, I have an interesting situation going on here. Today, I had my iPhone replaced due to an issue at the Apple store in Las Vegas. I have an ipad in addition to my iPhone. Prior to the replacement, my ipad and iPhone were fully synced in iMessage. Now, however, after setting this up again, I have lost all of my messages on my iPhone. They are still, however, in my ipad. How can I get them to sync back with my iPhone? I also had my iPhone replaced once before, and I believe it synced right back and I didn't have this problem then (although I didn't have the ipad with me at the time, so that is weird); I don't remember how I did it though. Hoping to get some help with this, thanks in advance!
My phone sounds like its breaking up when I call. Then when the other person answers all I hear is my voice echoing and all they hear is static Same happens when they call me. data over the phone - to Vodaphone - is fine. I can browse. With or without wifi. My speaker and mic work fine.
Trying to turn on WiFi, but the controls are greyed out.
I got an Iphone 5 and would like to transfer my text threads to the new phone before deleting everything on the old one. Is this possible. All other data, pictures, etc have been saved and transferred but I haven't found how to transfer text message threads. Thanks!
I have been having trouble with my iPhone - sudden decrease in battery life, apps not working, Wifi not working, iCloud not working (don't ask me why, but when I go to Settings>iCloud>Storage and back up, the toggle is off and greyed out, giving me no option to turn it on). I was advised to back the iPhone up on my mac, reset the iPhone to factory settings and then restore it from the Mac. So, all my apps have come over, but none of my contacts, SMS's, nothing. I can probably live without the SMS's but it will take me a long time to re-enter all my contacts. However, they are all still in the Mac. But I can't work out how to get the Mac to send the addresses back to the iPhone. As previously stated, the iCloud doesn't work, so I can't use that. I looked through previous entries and the advice was: Open iTunes. Connect the iPhone. Select it under the Devices heading in the iTunes sidebar. Click on the Info tab in the main window. Check the Contacts box then sync. However, when I do this it say in contacts "your contacts are being synched with your iPhone over the air, over-the-air sync settings can be changed on the iPhone" But I don't want them synched over the air, because over the air (I assume this is iCloud) isn't working. How do I set it (either iTunes or the iPhone) so that it synches, via USB cable, with the contacts on my Mac? I am totally, utterly confused and a bit cross as I am now worse off then before I reset the phone and was told that it would just back up from the computer. And even more annoyed when I know the data I want is all still there (on the Mac in address book), I just can't drag it across.
I backed up iPhone through iTunes on my pc and made sure I transfered purchases but when I restore the back up, my apps act like I've never used them before. All data is missing, what happened? Apple is now untrusted.
Im not sure if its to do with the new update 6.1.4 but my imessage suddenly stopped working. I checked my settings and saw that my email addresses associated with it were deleted. I would do hard resets but it wouldnt solve the problem. Then imessage was only partially working, sending imessages to certain individuals and text messages to the others. When i would try to add my email it would say that my password or ID is incorrect. I was thinking, no this could not be. I signed in and out of Itunes with no problem. I even signed on appleid.com and it worked. I tried it on my ipad which worked. I was scratching my brains. so I had an idea, I proceeded to reset network settings......BIG MISTAKE!!! Now, along with my imessage and facetime problems, I cannot connect to my wifi at home. when I enter the password it says it is incorrect. I have also tried entering the wifi manually but to no avail. I connected my iphone to itunes but it wont back up my data saying an error occured but it doesnt specify the error. Iv also noticed that if i press and hold an app, and it starts shaking, the crosses next to the apps that I hav purchased whether it is free or not does not show the 'x' next to them so I cant manually delete an app. What is going on? Is so frustrating because now I have to rely on my data and its depleting fast. Iv booked an appointment with the Genius bar for next week but I am hoping I can sort this out before hand. My first iphone and I was enjoying it up to now, not happy at all!
In november my friend purchased me a black iphone 5. It was awesome with No problems. Recently however, I have been experiencing a very short battery life. After a day of light usage sometimes my battery will dip below 5 percent. Now, I already tried disableing bluetooth, turning off data and wifi when not being used, and even turned down the brightness to half way. Because the iphone is certainly defected, when I exchange the iphone is there a possibility to swap it out with one of a different color, as the black one devolops scratches along the champhered edge like crazy, also ios 7 looks wayyyyyy better with the white iphone, it just blends into the device itself. Anyways, thanks for any responses
I purchased a 4s for the Mrs in February 13 and ever since she has had it the wifi option is greyed and no option of the Panorama in camera options although the 'grid' and 'hdr' options are there. I have restored the phone from new, reset all settings, hard reset etc but nothing helps. Does anyone have a definitive resolution to this frustrating problem or is it a matter for Apple to replace the handset? On 6.1.3 at the moment
My iPhone 4 has just updated to the latest ios without backing up. When it is updated, it restored to original setting. How to get my previous data back? Especially the photos.