Welcome to Apple iPhone news and Chat discussion forums. iPhone Discussions is dedicated to iPhone,Talk about iPhone modifications,software,reviews,Support, iPhone news , iphone mobile,iPhone OS and more about imessage failed to retrieve the message...
Has anyone noticed that since the last couple of updates (6.1.3 and 6.1.4) the search feature on the iPhone doesn't work. You can search ok but when you press what you're looking for is puts you at the end of the message without going to the area you need. Apple please fix it. Sooo annoying.
I had a story about not charging iPhone. PHcharge my iPhoneI insterday evening (Philippine Time). But it charged less than 1 second. It running out. I plug it anywhere but it not worked. I had to check the battery bar, i found that my iPhone is depleted fast. I checked the LCI but it white. I tried anything:A. Charged for at least 15 minutesB. Turn on and off the iPhone.C. Restart the iPhone.D. Plug it to the computer. But it failed. I will need to seek repair on repair shops? I don't attempt to repair this iPhone. I'm scared about this iPhone is not charging. What I'm going to do? Sincerely,Treshan
There's 5 people and it was imessage, and then it went to text? And half the people are imessage and half are text, but now, only 1 is test and the rest are back to imessage. But everyone's imessage works in other conversations and group chats. How do I get it to go back?
Hello, I bought an iPhone 5 from the Canadian Apple store a few months back. I have just got back to the UK and inserted my UK sim card. I'm on Giff Gaff (O2) I can still make and recieve calls and texts. But most of my apps aren't working. Nor are any of my browsers. imessage still works over 3G so i dont understand why my apps and safari arent sending or redceiveing data. Does anyone have any advice? Thanks in advance, Tom
How to get imessage to work when all it says is waiting for activation
Hello! i have iphone-4. I was using a prepaid connection in which 3G internet was working properly. Now i switched to postpaid connection but now 3G internet is not working even it has been activated from the provider. It is showing a message 'Could not activate cellular data, PDP authentication failure'.
Hi, i wanted to play live roulette on my iPhone 5 as i was doing it on my pc. But it failed cuz of my phone didn't support java. What should i do?
Why it it that when I query a word or two in spotlight, I can see the text message that I am looking for but when I tap it, I am not taken to that message. This renders the search useless.
This is my issue. I have been using the messages app and spotlight to search keywords and/or phrases in old text messages. Scenario: Using the search bar in the messages app, I lookup Mac. It returns 2 results. I click the message I want to view and it opens the most recent message in thread. So I tried using Spotlight. Granted, it returns more results (about 6,7), but when I click the message to finish reading it, again, it opens the most recent message in the thread. Is there an app that actually searches messages and lets you view the message?
hey! i upgraded to an iphone 5 in october 2012. ive always had the iphones and never had a problem with them before. however, this phone has decided it no longer wants to charge, at first i thought it was the usb so i brought a new one for it. but it didnt charge it either. i have tried using different sockets ive even used my dockinstation but nothing works. the phone is all up to date and shows a message stating 'this accessory is not meant for charging' , anyone else having the same problem?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
Incident Identifier: 7278AA77-FCCC-44CE-ADD8-8EBAD10519F2CrashReporter Key: 00531215b0a305086fdeb7de5fd67bb11de76e3bHardware Model: iPhone4,1Date/Time: 2013-05-16 17:33:29.088 -0400OS Version: iOS 6.1.3 (10B329) panic(cpu 1 caller 0x8fba6397): "i2c1::_checkBusStatus XIP is still set (SDA is probably stuck low); last write status 00010100 xfer 00000000 fifo 00000000 "Debugger message: panicOS version: 10B329Kernel version: Darwin Kernel Version 13.0.0: Wed Feb 13 21:37:19 PST 2013; root:xnu-2184.108.40.206.2~1/RELEASE_ARM_S5L8940XiBoot version: iBoot-1537.9.55secure boot?: YESPaniclog version: 1Kernel slide: 0x000000000f400000Kernel text base: 0x8f401000Epoch Time: sec usec Boot : 0x51954fdb 0x00000000 Sleep : 0x5195500c 0x000c749c Wake : 0x51955095 0x00000009 Calendar: 0x51955095 0x00001c78 Task 0x80074c20: 11865 pages, 121 threads: pid 0: kernel_task thread 0x80087c70 kernel backtrace: 8be03cd0 lr: 0x8f4884d1 fp: 0x8be03d00 lr: 0x8f488d6d fp: 0x8be03d2c lr: 0x8f417ca7 fp: 0x8be03d44 lr: 0x8fba6397 fp: 0x8be03d84 lr: 0x8fba60a3 fp: 0x8be03da8 lr: 0x8fba5eb9 fp: 0x8be03dc8 lr: 0x8f7c4255 fp: 0x8be03dd8 lr: 0x8f7c4167 fp: 0x8be03dec lr: 0x8f65792f fp: 0x8be03e14 lr: 0x8f7c48e5 fp: 0x8be03e4c lr: 0x8f9175ab fp: 0x8be03e7c lr: 0x8f9146ff fp: 0x8be03e8c lr: 0x8f9146c1 fp: 0x8be03e98 lr: 0x8f914861 fp: 0x8be03eb4 lr: 0x8f914d71 fp: 0x8be03ec0 lr: 0x8f65792f fp: 0x8be03ee8 lr: 0x8f914d49 fp: 0x8be03ef8 lr: 0x8f64f86d fp: 0x8be03f50 lr: 0x8f64c097 fp: 0x8be03f68 lr: 0x8f42fefd fp: 0x8be03fa8 lr: 0x8f48655c fp: 0x00000000 Task 0x80074968: 276 pages, 3 threads: pid 1: launchdTask 0x800746b0: 343 pages, 1 threads: pid 2: launchctlTask 0x80073e88: 950 pages, 12 threads: pid 13: UserEventAgentTask 0x800743f8: 613 pages, 7 threads: pid 14: wifidTask 0x80073bd0: 416 pages, 3 threads: pid 16: timedTask 0x80073660: 338 pages, 6 threads: pid 18: misdTask 0x800733a8: 461 pages, 2 threads: pid 19: mediaremotedTask 0x80072b80: 369 pages, 2 threads: pid 22: iaptransportdTask 0x800720a0: 1765 pages, 14 threads: pid 26: backboarddTask 0x80071878: 280 pages, 3 threads: pid 29: hpfdTask 0x80071308: 467 pages, 3 threads: pid 31: mDNSResponderTask 0x80070570: 192 pages, 7 threads: pid 36: syslogdTask 0x80600c20: 1428 pages, 20 threads: pid 39: mediaserverdTask 0x80600968: 322 pages, 2 threads: pid 40: powerdTask 0x806003f8: 696 pages, 2 threads: pid 42: fairplayd.N94Tas
My iPhone 5 battery drains a lot. After 42 minutes of usage, and 5 hours of standby it drops to 89%. I'm just wondering if thats normal. I was wondering, if theres a way I can completely restore my iphone. Like restore nothing back onto it, only my text messages and imessages cause those are really important.
I have the iPhone 4. imessage was fine after the iOS 6.1.3 to begin with, but these last 3 days I haven't even been able to send one. My phone doesn't even recognise when someone has imessage either. Have tried turning imessage on and off, tried restarting the phone, have even restored it back to before the problems I have been having
My Iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. What should I do? Please help!
Does anyone have audio fail problem on their iPhone 5 (iOS 6.1.4)? This happeded twice on my iPhone. First time was when I was using my phone as usual and it just suddently truned into mute by itself. The other one was when the alarm was ringing but no sound just vibration. I'm sure that I did not turn into silent mode. Except the sound, it still functions well. System just poped up a message asking me to reboot my device. It recovered after restart, but I still want to know how to deal with this problem.
For about 6 weeks now, a lot of the time when I send a photo via imessage it always comes back as "not delivered" but the recipient actually gets it. This is extremely annoying and has only been doing it recently. Anybody else experiencing the same thing and/or have a fix for this?
hi dear all please help me my iphone is lock. Right now I m in Azerbaijan(country) and i dont know how unlock phone. Imei code: 013050007799547I want to add important data- i couldnt find Azerbaijan a list of countries in this site.thank you very much message was edited by: Farxad
Hi All, Need Help / Clarification. One my friend has above 100US$ balance in App Store, but from yesterday he gets message "not sufficient balance available" whenever he tries to buy an app (especially game World War)
I'm trying to download a game onto my iPhone from the App Store. The app's information in the store says that it is 974MB. I have 2.2GB available on my phone, according to usage, but it still won't download. Help?
Hi. Last Saturday morning I lost my phone and immediately went onto iCloud and entered the phone into Lost Mode, sent the message and Played Sound. Spent all that day reporting the loss to the police, insurance and Vodafone and generally panicking. Went to bed that night, put hand under pillow and guess what, found my darling phone!!! What a relief!! Cancelled Lost Mode on iCloud and restored passwords, Vodafone etc. HOWEVER, at various times (and obviously I never get any warning), the lost alarm still sounds and in public, people must think I have stolen my own phone!!! I have tried different ways to stop the alarm happening again eg setting Lost Mode over again and then cancelling it again but the alarm still goes off. All I have to do is press the on/off button to stop it sounding but the fact that it goes off in the first place is the problem. It should be cancelled! Why does the alarm still go off? Can anyone help please? Many thanks Susan
My phone discharges very quickly. I turned off location services (except Find my phone) and notifications (except phone alerts, message alert, reminders & calendars). I even put it on 4G instead of LTE. Does anyone have any suggestions? Help! Leslie
I have had problem with my iphone 5. It have been switching off with out any notice. Today we could not turn it on again. We only got the apple sign. After awhile we got an error message and the screen turned red, all red! What should we do?
I have been trying to update my iPhone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iPhone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iPhone, it put my iPhone in a recovery mode and I've been trying to fix it eversince. I can not access my iPhone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
I am using an iPhone 4. Someone has registered their phone number for the imessage and I am unable to change it to my phone number. Similarly for FaceTime too. Please help.
I tried downloading an update via wi-fi and it has locked up my phone. It says to plug in to itunes and I did but I get a message that it cant connect to the itune server, what now??
Activation request could not be completed.if the problem persists,please..this message came my iphone4
Hello, Can someone help in giving the proper steps to erase "others" in capacity for my iPhone 5? I have tried everything, from erasing text message, photos, music, videos, among other, but "others" remains. Certainly need help!
my iphone 3gs had lower version of iOS and i wasnt able to download watsapp. during downloading its says update iOS 4.3 and i did connect my phone with iTunes. and i did fully update with 6.1.3 version.now I not able to activate my iPhone3GS after updated to ios6.1.3. The message said the activation server is unavailable but it has been unavailable for more than 24hours. It's abnormal, please help. Thank you!i need the permanent solution because i saw a lot of cideos to jailbreak but i really wont do that.
Using Instagram via Iphone5 this morning. I got this prompt message "Apple Battery Update". It said my battery had a problem and encourage me to install program to update my battery. What is it about? Is it a scam?
Hello! I have an Iphone 4s. Some time ago, I deleted some persons out of my contact listand and also the messages in my inbox. But when I slide to the right (search screen) , I can still find their names and the first sentence of the message. Can I delete this? Thank you so much for helping !
Hi all, everytime I want to edit text I'm entering into the message box, I'm not able to do it, since the cursor always jumps to the end of the text.This makes it impossible to mark & copy some or all text, as well as rephrasing or correcting typos. The only 'workaround' I found is to keep the finger on the target position (and having the looking glass active) and then type one character (or delete on). I'm a little bit curious since my friend and me are experiencing that issue for a long time now though I found no reference on the net for it yet (except one to a wordpress app). It happens on a 3GS as well as on a 4, at least all 6.* versions of iOS, with the previous (2.3.1) as well as with the current Viber version (3.0.0).Also experienced on iPad (3rd gen, cellular edition) with 6.1.3 / 3.0.0 Any hints or tipps are very welcome! Thanks in advance &cu,-udo
Hi! Just last night and this morning my iPhone has been having problems. I asked my sister to call me, (as a test.) but her phone played (no ringing) "the person you have called is not receiving calls right now." I can not send text message either. We both have iPhone 4s's. thankyou!
I have been having an issue with my backlight turning off completely when I receive a text message on my iPhone 5. It is very random. It doesn't happen every day, just once in a while. My screen will be completely off, then it will fully light up when I receive a text message, then 1-2 seconds later the backlight will go off completely but the screen will remain on. Even if I hit the home button, the backlight won't come on. I have to hit the power button to turn the screen off, then hit the power button again to turn the screen back on, then the backlight comes back on. I don't have auto brightness or anything like that turned on. Any ideas what might be causing this or how to fix it?
My iphone 5 gives me message "Cannot Connect to iTunes Store" when I try connecting to iTunes. Anyone who's had a similar problem? How did you resolve?I am seeking help urgently.Paul, Mombasa, KENYA.
I keep getting an error message that my IPhone cannot syc up my music to my new Iphone
hi, recently sold my iphone 4s. and the new guy gets this message when trying to login to icloud. "login failed due to you have reach the limit of the free accounts on this device. already talked to the hungarian apple support. i was advised to ask here.
Hello everyone! I've got a problem with my iPhone 4S and I hope someone here can give me a hint on how to fix this... Last year in March I was on vacation in Las Vegas (I live in Austria/Europe) and bought a new unlocked iPhone 4S GSM in the Apple Store in the Forum Shops in Las Vegas including AppleCare+ (I just learned that iPhones can only be serviced in the Country where they are bought - my bad). Lately I was browsing through my Apple support profile and noticed that my iPhone was not registered there. So I tried to enter the serial number of the device and got this message:We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. I knew this could not be true so I called Apple Care here in Austria and first I was told that - according to its serial number - my iPhone has been replaced, and that it never should have been sold. I also was told that I have no chance of getting any service for this device despite the Care Protection Plan because the device is invalid due to its status as "replaced". And last but not least I was told that I could never receive any service for this device because American devices cannot be repaired in Europe (I was not aware of this fact and would have expected the salesperson in the Apple Store to tell me because I definitely told him that I am from Austria). Meanwhile I wrote an email to the store where I bought the iPhone from but it's two days now and I have not received an answer (or any indication that my email was received) yet. Is there anything I can do? Yours,Michael
When I buy a song on my iTunes throught my iPhone 4 it shows its downloading then goes to finish and says: unable to download this song, could not be downloaded at this time then let's me either select retry or done, I click retry and it comes up with the same message, and this is every single song I try to download not a few ALL of them... Every week for the last month I have tried to get it to work and it won't, I even checked my usage on my phone and I still have 3G space
Hi there, Im scott, I dont own an iphone so know nothing whatsoever about them. this is our issue pls help : My sister purchased an iphone 4 from a woman at her work. Her husband upgraded to iphone 5 so sold his old one to my sister. My sister currently has a blackberry on contract to virgin media here in England. She took her BB along with her new iphhone to a local phone shop They cut her simcard down to size and put it into the iphone. When we turned it on we got this message 'only compatible sim cards from a support carrier....... ' I called our current contract to exdplain what we were intending to do and swap settings from a blackberry to her new iphone... they said we needed to contact the original service provider... here lies our issue. My sister works as a nurse.. she called her collgue to explain all this and ask what network he was on. She doesnot kno and her husband isnt home for another cpl weeks he is military. My sister doesnt want to wait a few weeks to use her new phone. Is there anyway to unlock and activate this phone giving all the detials of the phone and confirmation from his wife regarding the new user ? Ive read on the internet about jailbraking and all that nonsense.. but i dont want to damage the phone.. It isnt stolen isnt lost sureley i dont have to 'hack' into a perfectly legitimate phone to use do i? My sister simply wants it to work with her contracted sim .. with the benifits and features iphone offers. Please can someone help... model a1332
I pressed all these instruction but the moment my cell restarted it stopped at a screen to put my cell to iTunes and its not responding and i tried put at itunes same saying update failed!!! cant i stop update or even cancel it ? my cell has been same scren as it was yesterday 2 days same screen when i try turn on sayin in it to put cell at itunes!! but even if i put at itunes its failing please reply
I do not so much have a question, but a statement: I did the upgrade to iOS 6 last night. I had to delete a lot of apps to make room for the upgrade and did a small icloud back up to save space. But, after waiting and seeing the upgrade time kept going up and up, I just went to bed. Woke up in the middle of the Night to check and my phone said to connect to iTunes. When I did, it told me I had to restore my phone. So I had no choice because, it would not leave the connect to iTunes message on my screen otherwise. This is a horrible glitch!
My imessage isn't work it keeps saying its activating but then it says it unsuccessful what do I do to get it to work??
I am tired of my iPhone 4S already after suffering through issues upon issues with the device. My screen is having issues now where at a moment's chance it goes dim. I have to reset the device to get the brightness back to normal. I've tried restoring without any luck of this resolving. Another gripe I have is that I'm continuing to have issues with apps like Mail, Safari, and other Apple installed apps just continuously force closing. I've been sending emails back and forth on my iPhone only to have Mail force close and I lose everything in my message. The phone acts sluggish and performs worse than previous 4S devices I've owned. I've had issues upon issues across multiple iPhone 4S devices. The device I have currently is my 5th iPhone 4S and even tho its less than a few months old after it was sent to me after multiple filler iPhones of refurb models from the store, I continue to experience issues that make me use my iPhone less and less as it becomes more unreliable with the crashes and multiple restores. My closest store is not within close distance so that's made owning an iPhone with issues difficult as not every thread on the communities forum touch on half the problems I continue to have. Thankfully at least Siri knows where I'm located compared to my other devices where she always thought I was in Pittsburgh where I picked the phone up at my nearest store over an hour and a half away. Now everything just seems to be more of a deficiency with iOS and the hardware than anything. Obviously there must be something wrong with the latest stocks of 4S devices if my issues are continuing. When I restore I'm always setting up as a new device. I'm never downloading or redownloading anything from my Mac or PC. Everything is just redownloading apps from iCloud within the App Store and having a ton of missing photos in my photo stream. I just don't understand what is wrong with my iPhone. I never experienced these kind of issues with my iPhone 3GS so its hard to swallow how terrible the 4S has performed with every single device I keep getting. I'm at a loss on what I can do. Does anyone have any tips I should try that Apple hasn't provided me with to fix or at least band-aid the issue long enough till I can upgrade with my carrier?
i have an iphone 4gs from att that is under contract for now but paid for factory unlocked on friday but still havent gotten the congradulations your phone is now unlocked message i have restored it. i dont know if me being under contract affects it from being factory unlocked? if someone can please help meh that would be awesome
1. Starting on April 24th my imessage option stopped working. When I would send a text to another iphone user they wouldn't receive the text. I turned that option off and sent test text messages - they went through. Turned imessage back on - and nothing was received. Does anyone know why that would be happening? It is rather frustrating when a needed function does not work. 2. Also, I can not receive picstures over text anymore. I can receive them when I open my messenger program on my laptop, but nothing over text. Does anyone know what is going on with these issues?!
IS anyone else having issues after the 6.1.4 update? Here is what I have experienced in the last two days. 1- Unable to access a locked or secure network. It asks for password initially. When entered, it is unable to connect. I restart and then go to Settings, find the network and click. I never get a prompt for the password, just "Unable to Connect" 2-Bluetooth. I can after a few attempts to connect my Bluetooth headphones, only after I get a "failed attempt" a few times. Then only music works, unable to make phone calls. This happens with two different products. A SENA SMH 10R and LG HBS 700. 3- Music play - I found this issue out when trying to figure out problem with Bluetooth. I can start to play a song fine, but if I click on the ">>" or "<< " it freaks the player out and then skips multiple songs or stops play and goes back to the playlist. At first it was doing this with the Bluetooth headphones when using it to make selections. So I deleted the devices and the iPhone continued to do it when selecting functions on the screen. Some playlists did it and some don't. Creating a new playlist did not help. Additional Info.Apple Store replaced my iphone on Saturday 5.4.13 because if antina issues. The issues above came after I restored from backup and updated the OS. I have erased the phone 2 times since getting the new phone and restored from back up and rebuilt from Itunes and neither way makes a difference above. What is going ON? message was edited by: Karl Kroeker Corrected Version update
Spyware is very easily accessible and requires nothing from the Apple store, and although I realize some of these posts are several years old-at this point, it is simply misinformation. All one needs is a similar program to the one in the link above and not only can your sms messages be accessed, your calls be intercepted and recorded, but the camera in your phone can be remotely accessed and activated at any given time without your knowledge. As you tap away on your handy little iPhone you love so much, in whatever possibly "compromising" or embarrassing position you may be in at the time, a creeper can be looking you straight in your face or observing your enviornement at their leisure. Imagine the horror in finding out that you were sitting there on the toilet gaming and someone was watching you the whole time or better yet, while you were involved in an intimate interaction while your phone sat charging on a dock on the nightstand next to the bed? How about knowing that every incoming and outgoing communication is recorded and documented for the creep to scroll and read through like a book? This is some scary stuff, and it's been used on me via an encrypted picture message. I've done a full restore of my iPhone and the pc used for backing up via iTunes to ensure that the spyware wasn't then rooted into the pc or the iTunes, and was even told to create an etirely new Apple ID, but aside from this and there being no true scanning software for malware, spyware or viruses for the iPhone-how can I be sure that this encrypted software has truly been eradicated? Is there an antiviral program that I am unware of? I'm not looking for a secure AVG browser, I'm looking for a detect and destroy scanner program. <Link Edited by Host>
I got my iphone 4s a little less than two weeks ago and I am getting 4 hours of use and 4 hours of standby before my battery is almost dead. It also gets hot while charging or sometime while just texting people. I took the phone to my local sprint store and they tested the battery and said it was fine. I really don't see what else I can do. I turned siri off. I don't have many apps at all. I even exit them all out constantly every few minutes. I've tried everything anyone has said to try and help it but no luck. I don't even get service in my house so I'm rarely ever on the phone (maybe a combined total of 1 hour since I have had the phone) and the only texts I send are to people that have imessage because those can be sent with wifi. I really don't want to have to send my phone to apple and wait. But because the test showed nothing, sprint will not give me a new phone. What can I do?
i have download ios 6.1.3 and it failed to work.i have try it many times.but it seen it wont work.i try to remove downloaded files.i dont know where to start.