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I bought two iPhone 5's yeasterday and the plugs on the charging cables don't make contact with the contacts on the phone jack. If I lift the phone the plug falls out. My phone did not get charged throughtout the night even though it was plugged-in. Are others having this same problem?
Hello, I currently have an iPhone 4s 16 GB and am quickly running out of storage space. I only have about 700 MB of space remaining and my "Other" category is taking up 6.27 GB of space! I believe that most of this is because of my text messages; I have never deleted any of them and I'm in a group message that easily accumulates over 150 texts per day, so I need space, and fast!!! I have read about several programs and am definitely willing to buy one, but I would like first-hand information about these programs. I'm looking for a program that will save my SMS, MMS, and iMessage text messages to my MackBook so that I can delete them from my iPhone. I would need a program that will save the messages permanently. I want to be able to save the messages to the program, delete them from my phone, connect my phone to the program at later dates and save additional messages, and not lose any messages at all. I don't want an app that I can only save messages to once because if I try to save more, it gets rid of the old ones and only saves the new ones. I'm not sure how any of the programs work as far as that goes, so if anyone could reccommend a program to me that would do what I'm looking for, I'd GREATLY appreciate it!!! Thank you in advance for the help!!!
I received a push notifcation for Viber (new contact) but it did not save how do I retrieve as i do not have their contact details
I'm thinking this is impossible, but I thought I'd post and see if I could get an answer. I am running short on data and have unlimited texts and therefore I turned iMessage off because I don't have access to WiFi anywhere. But I found out that it's the only way that I can contact some friends that are out of the country. Is there a way that I can enable iMessage only for those people and leave it disabled for everyone else? I've looked through the forums and searched for the answer, but I can't even find someone who has the same problem as me. Any help would be appreciated.
I ordered my "all contacts" under the phone icon for first name first. However when I send a message, the contact list is ordered last name first. How do I get both contact lists to be ordered the same, first name first?
My battery is discharged too fast, as the manual says i charged for the first time a couple of hours ago.. but in 3 hours has been discharged...now i have a 78% battery...without any use..no calls no message no games..i deactivated the 3g option...and im not using any app right now..no pics no music etc...may i need to contact support? this iphone is new..i buy this phone last week..
Backed up my current iphone 5 but erased contents on both 3GS and 4s prior to unlock auth fr ATT. Do I need to restore those phones to backup and then delete/erase all info for complete unlock?
i need help on activating my iphone please.
How do you delete both purchased and free apps from my iphone 5 ?
I have a friend who switched from an iPhone to a GalaxyS4, so they don't get my iMessages anymore, and it won’t convert them to text message. We have delete the contact and added him as it was new and still it wants to set messages as an iMessage. We have even put the number in as mobile and not iPhone. Can anyone help, this is for my job and I need to be able to communicate with him.
I hace an app updating, but i can´t stop it. In itunes i can´t delete it from there too. Someone can help me??!
Yes trying to find out how I can change or delete my old credit card number to my new one or delete all together so I can't keep charging it to my old account and not my new account. Please let me know asap. Thank you
Through my gmail I received a notice that my iPhone 5 had been found in a certain location nearby. Is it possible that you continue doing this in the case it is found again?
I have an iPhone 4 running 6.1.3 with character count enabled and on the Sprint network. Recently character count stopped working when texting at least one of my contacts that i know for sure. I haven't gone through to see how many other contacts have the same issue, but i know it still works for some other contacts. Why would character count show for some of my contacts but not others? And what would cause it to stop working when it showed the number of characters before?I have found the problem exists regardless of if it's an SMS text or iMessage. And there is only one contact at a time that is the recipient; it is not an MMS. Is it possible that there actually is more than one recipient that i'm not aware of or is there another reason why character count would stop working only for certain contacts all of a sudden?
Hello, and thank you for reading. I have an iPhone 4s, and my primary email account is gmail. I can receive emails, but I can't send them. When I try to click on the little pen icon to write an email, the app crashes/quits and I'm sent back to the homescreen. I saw that most people who can't send email receive an error message, but I've never received an error message, the app just stops. I checked in the Settings, and every thing seems to be in order (I'm not extremely tech savvy, so I could be wrong). I started to experience this problem maybe a week ago. Also, my Messages app can be a little sketchy sometimes too. When I'm connected to Wifi and trying to send an iMessage, the message won't send and there will be a little red exclamation point next to the message. My Messages app works sometimes, but do you all think that the problems are linked somehow? Any help is GREATLY appreciated. I'm out of the office a lot, and it's an inconvinecne that I can't send emails while I'm on the road. I mean, that's why we buy an iPhone, right? Hope everyone is having a splendid day and thanks again for reading,Ashley
Faswolfe@gmail.com
Hopefully someone here can help me... My iCloud always shows my backup as being 4.8GB, even with EVERYTHING turned off. After downloading iOS 7 I figured out the problem: I have 4.8 GB of "Messages (Saved)". This is even after deleting ALL my messages. I'm not sure what this could be. I tried PhoneCleaner, i FunBox, and everything else I can find, but I can't find a way to access or view these messages to delete them. Could someone help me? I can't back anything up to iCloud with it like this.Note: this was happening even before i upgraded to iOS 7.
Hi everyone, I am trying to sell my old iPhone 4S as I have now got an iPhone 5, and I have tried to contact Optus to ask them if they can unlock the 4S so I can sell it, but they don't think they sold it to me, I must have bought it from Apple and they cannot unlock it. Does anyone have any advice on how to get my phone unlocked? Thank youKirsten
Why doesn't iOS 6 or 7 have the ability to "click to call" any 10-digit number in the "contact notes"? This is a simple and quick option to create, isn't it? I get so tired of copying and pasting phone numbers in the "notes" section of my contact cards. I should not have to do that. By the way, I should not have to make a contact card for everyone whose phone number is associated with a contact. Please advise.
what is the exchange server.setting in this case? Thanks in advance
I'm playing candy crush and Pharos slots but if I try to buy more lives or credits there is an error that says to contact the iTunes stor. This happens on and off. Sometimes it works and sometimes it doesn't. Please help
I dont know where to send u guys, so sorry.. First i have a problem of my SIRI it doesnt have any voice now, before it have, but as i updated to the latest IOS it has no voice.. She replied by words but no sound.. Can u please help me? U can send me mail musashidenjim@gmail.com thanks guys..
On May 1, 2013 I received from my husband as a gift, an iPhone 5 16GB White (Model A1429) after his return from a trip to the African continent. I used the Iphone 5 for only 15 days, while the rear camera crashed. In an attempt to solve, restored the software and not solved. Then took the Iphone 5 Apple technical assistance in Recife / PE, called iTown where it was found that it was a hardware problem and Iphone 5 should be replaced. However when checking the model of Iphone 5 assistant coach said the serial number on my Iphone 5 (F1HK3LNGDTWF) was not authorized by Apple for replacement and that I should contact the Apple 0800. I made contact and technical support agent (# 451 886 701), Samir, informed me that the model of my iPhone 5 (A1429) is not warranted in Brazil and should submit to Apple in the country where it was purchased. Tell it had received a gift from my husband and had been acquired in a electronics store in Johannesburg international airport, not having expected to return to the country in the coming years. Requested that the equipment be sent through Apple Brazil, to the place where it was possible to repair or replace the Apple Iphone 5 Brazil defective by a new, but Samir informed me that he could not do anything for me and that very sorry. Well, I understand that Apple is a company present in several countries and that your warranty is worldwide. Still hopeful, I sent an email to Apple Feedback reporting the incident, but so far have not received any feedback. I'm very disappointed with Apple for this embarrassment and injury. The Iphone 5 cost USD 1,100.00 and in less than 15 days the camera stopped working.I await a return to Apple with the solution for the inconvenience caused.Sincerely,
Jakarta, 14 June 2013On Mac OS : 10.7.5 (Lion)On iTunes : 11.0.4Difficulty : intermediate - hard Assuming you know basic Ctrl+Click and Option+Drag... Full correct steps should be like this : 1) Select a favourite song in iTunes program to be made into Ringtone...-------------------------------------------------------------------------------- --------2) "Get Info" on that song name and make any 0:30 seconds portion of that song.... (specify "Start" & "Stop" time - under "Options" – to any 30-seconds duration and click OK)-------------------------------------------------------------------------------- --------3) Right-click or Ctrl-Click again on same song name and select "Create AAC Version" to create an .m4a file...(when done iTunes will create a Chime)-------------------------------------------------------------------------------- --------4) to locate the created .m4a file easily, Ctrl-Click again on same song name and select "Show in Finder" from the pop-up list...(iTunes will automatically point the folder location of the original .mp3 & the newly created .m4a files... keep this window open for later...)-------------------------------------------------------------------------------- --------5) change the .m4a file to .m4r as suggested... (rename to whatever you like but you must change the extension to .m4r)-------------------------------------------------------------------------------- --------6) At this point, the m4r(original) file isn't a "Ringtone" file yet... which we'll need to change now...) (check under "Get Info" > "Kind" : it's still "Apple MPEG-4 Audio")...1st by dragging that newly changed .m4r(ori) file to somewhere out of that same default folder it was created by iTunes... -------------------------------------------------------------------------------- --------{ this is where most confusions occur, take note here, it gets rather complicated }-------------------------------------------------------------------------------- --------7) Once it's outside of that folder, Double Click the m4r(ori) file and iTunes will play...(u can stop it immediately...) this is just to let iTunes automatically convert that m4r(ori) file into a new duplicate & places it inside the initial default folder where the original .mp3 file is kept... we kept the window open previously, remember? -------------------------------------------------------------------------------- --------8) Locate that duplicate .m4r(new & true) file, in that same .mp3 folder and now DUPLICATE-Drag (press Option while dragging to get the "+" sign) it to the "TONES" folder in your default apple folder structure. (check under "Get Info", this .m4r(new) File's "Kind" should be "Ringtone")//to get to that "TONES" Folder : First Locate your iTunes default Music Folder in your Mac --> usually it's in your Default "MUSIC" folder --> Navigate to "iTunes Media" --> Navigate to "Tones". !! Keep this window open to make the transfer manually !!-------------------------------------------------------------------------------- --------9) Once your duplicate is placed inside the "Tones" folder, double-click on that duplicate .m4r(true) file and let iTunes play, it should automatically place that ringtone file into the "Ringtone" sidebar List in the iTunes program... (check program to see) -------------------------------------------------------------------------------- --------Somehow u needed both duplicates : 1 – inside the default initial .mp3 folder & 1 – inside the Tones Folder which we Duplicate+Drag into... and both must be "Ringtone" – Kind... for this to work.-------------------------------------------------------------------------------- --------10) There you go. Now you can Sync / delete / Add the whole Ringtone contents to your iPhone as you wish. //Don't forget to set SYNC ON under the iphone "Tones" tab in your iTunes - iPhone screen... and click big SYNC button at the bottom of iTunes program & wait for the magic.( Finally you can check inside your iPhone "Sounds" settings and hopefully if all steps done correctly, the bloodycomplicatedringtone selection will be there. Enjoy!
i created an icould account and i recently bought new storage, but i want to delete my account, will apple still charge me for the storage?
Im not sure if its to do with the new update 6.1.4 but my imessage suddenly stopped working. I checked my settings and saw that my email addresses associated with it were deleted. I would do hard resets but it wouldnt solve the problem. Then imessage was only partially working, sending imessages to certain individuals and text messages to the others. When i would try to add my email it would say that my password or ID is incorrect. I was thinking, no this could not be. I signed in and out of Itunes with no problem. I even signed on appleid.com and it worked. I tried it on my ipad which worked. I was scratching my brains. so I had an idea, I proceeded to reset network settings......BIG MISTAKE!!! Now, along with my imessage and facetime problems, I cannot connect to my wifi at home. when I enter the password it says it is incorrect. I have also tried entering the wifi manually but to no avail. I connected my iphone to itunes but it wont back up my data saying an error occured but it doesnt specify the error. Iv also noticed that if i press and hold an app, and it starts shaking, the crosses next to the apps that I hav purchased whether it is free or not does not show the 'x' next to them so I cant manually delete an app. What is going on? Is so frustrating because now I have to rely on my data and its depleting fast. Iv booked an appointment with the Genius bar for next week but I am hoping I can sort this out before hand. My first iphone and I was enjoying it up to now, not happy at all!
hi, I was restore my phone than i have problem: it says Activation request could not be completed. if the problem persists, please contact customer care.
hi all,im wondering how to clear out the autocomplete or correction weknow iphone will learn by the time when we kee repeating a word so i want to delete this remebering how i hope not factry reseti hope appl also thought of this fucntion
I have recently refreshed my iPhone and have only just decided to put my music back on, but there was already some greyed out songs on it that don't appear in my iTunes library, I can't delete these songs at all and also when i press the songs an apple ID that I have never heard of before pops up, anybody know how to help me?Greyed out songs:Apple ID (never heard of this):
I have bought this phone second hand so got it reset when trying to set up goes though the stages until wifi I've put my details of router in and it searches and then says try again later or contact customer service
I deleted all pictures, videos, most applications and am down to about 600 mb, I have 12 gb of corrupted files that I can't find to delete. I did a reset and the erase all files thing and reinstalled from my computer back up, but it didn't fix anything. Please help!
Hi there, something weird happened to me and I don't know how to fix this... Now I have about 300 Facebook friends and since the iOS update I have had my facebook friends appear in contacts and I merged the contact in my phone With the contact on Facebook so obv I have it all merged into one, with updated profile pic of fb and link to there facebook all into one neat and tidy Well for some reason and out the ordinary it has just disappeared, all the fb contacts have gone, when I untick the iCloud box on contacts and just the Facebook box when I go into groups only like a handful of fb contacts are actually there....I've tried unchecking the box in preferences and uninstalling the fb app itself to get these all back and pressing update all contacts in settings too and even though I have like 300+ fb it just says updated 16 or something ridiculous.. Anyways really hope someone can help! Cheers
And to contact apple support. Then it says, iTunes connection is lost. Any suggestions ?
Since we are fellow users on these discussions giving each other technical help there isn't anything we can do to help...try contacting Apple corporate headquarters at: http://www.apple.com/contact to see about business arrangements.
why is it when i update a contact with a new number, i later go to text them and either get a choice of the old and new number or the contact has changed back to the original old number?? Very confusing!!!
When Siri finds my contact requested with two phone numbers (or more) and then asks which number to call- I say "Mobile" and then SIRI goes to the map program to find Mobile, AL. Stops there. How do I stop this and get SIRI to call the mobile number? This is frustrating.
So I deleted a contact from my phone a while back, but when I search I can see their name but not their number, is there anyway to get their number from just the search function?
I'm trying to delete a contact from iCloud
While trying to delete a suspicious email, my phone accidentally opened the email and clicked the link. Could I get a virus from this? Thanks!
can you delete the apps that come with your iphone
So, I have tried the following steps (found here and elsewhere on the web) to get my Facebook contacts out of my phone: Settings > Facebook > Allow these Apps to Use Your Account: Calendar and Contacts to OFF (clicked "Update all Contacts")Result: No change; all Facebook friends in contactsSettings > iCloud > Contacts: set slider to OFFResult: Asked if I wanted to keep the contacts from iCloud on phone. Choosing Yes resulted in no change to contacts. Choosing No deleted all of my contacts from phone (and gave me a heart attack)Facebook App > Log OutResult: No change to contacts.Settings > Facebook > delete Account (to delete account off iPhone only).Result: Took contacts list down to 50 (some random Facebook contacts a few others) and wiped out nearly all manually entered contacts (gave me heart attack # 2).Settings > Facebook > Add Account. Signed back up; was told that my contacts and calendar would be synched and that I could turn that off (using the same method as #1 above).Result: Back where I began with Facebook friends in my contact list. I am at my wit's end with this issue. I don't know what to do since I've tried everything I've found on the Internet. Any suggestions would be greatly appreciated.
Yesterday, I switched from the Iphone 4 to a Samsung Galaxy S4. However, I cannot receive texts from friends with iphones. For some reason, when they enter my number in their phone, it assumes it is an iphone number and sends an imessage. We have manually changed the contact info to say mobile instead of iphone. We have deleted and made myself a new contact. We have restarted phones. they can see the messages I send them from my new phone, but I cannot get messages back unless they turn imessage off. This is troublesome because I cannot ask every contact with an iphone to turn off imessage just to contact me. We traded in our old phones (my iphone 4), and it was completely wiped and restored to factory settings, so I do not know why this would assume my phone is an iphone. I talked to a Samsung representative and they said to talk with apple now.
So this happened within the last week. I bought my iPhone 5 brand new, its been perfect up until i clicked on my email icon at the bottom and it opened the calendar that is at the top of the screen. Also, when typing in imessage it clicked edit by itself, as if i wanted to delete text messages. Also, if you press your finger down on one spot on the screen and don't move, the screen shakes until it randomly decides to click something. I just want to know if anyone else has had this problem, if so did you restore it or just take it to apple? Also, If i restart it or do a hard reset it works fine for a bit then randomly decides to go crazy. If someone could help me out,Thanks! Its driving me nuts.
i want to deauthorize all computers but i can't to deauthorize all computers i see message i cant do that untel OCT 2013 PLZ its very important for me i will lost my work plZZZ grandaasma02@gmail.com
I have the iPhone 5 and when I do the Facebook contact update it only updates my current contacts!! I want it to put all my 200 facebook friends under my contacts and it doesn't!! What am I doing wrong? Please help!!
I am unable to buy gems on clash of clans, I have removed all restrictions. The card has like a 30k limit AND I have previously bought gems. It says to contact support but no one else has had success with apple support. What now?
I have an iphone 5 with ATT and sometimes (very randomly) when making a call, it does not make a ringing sound (like it is not connecting), but it has connected and the other person can hear me but I can't hear them at all. When I do try and say "hello" to see if they can hear me all I hear is my own voice echoing back. Other times the phone conncts and rings immediately and I know then that the call is working. I actually got it to do this while on the phone on my landline with applecare. I did all of the resets with Apple and they determined it was a hardware problem and I received a new phone. It seemed to be ok, but three days after activating it, the same thing happened. There does not seem to be any common factor. It happens with landlines, cell phones, inside, outside and it does not always do it to the same number twice. It is a complete crap shoot. I have noticed that is it much more likely to happen if I go through "contacts" or "recents" to make the call. It has also happened a few times when using Siri to call. I never know until I don't hear the ringing sound that the call is messed up. This is awful when trying to contact a business and you have to keep calling them back. Anyone else?
Hi, I never had the problem of syncing my Facebook contacts with my iPhone 5 and iPad 2 but recently I turned off my Facebook contact sync on my iphone 5 at Settings>Facebook>Contacts and turned it on later, and immediately I noticed only 41 out of 817 Facebook contacts were synced with my iPhone and I lost all the merge with my existing phone contacts. I tried this on my brother's iPhone 5 and hitted the same problem, he has 747 Facebook contacts synced to his device prior to turning off the sync, and after turning off the sync and turning it on later, only 75 out of 747 contacts were synced to his iPhone 5. I did not dare to further try this on my iPad 2 as I scare it will screw up the contacts I linked on my iPad. Looks like there is a problem with Facebook contact sync on iOS. Has anyone encountered this problem?
I received my replacement iPhone 5 a couple of weeks ago and assumed that it was a brand new device, so I decided to keep the back plastic on and put it straight into a case to protect it.A couple of weeks later I was cleaning the phone and decided to remove the plastic off the back, I then discovered a scratch that had gone undetected before due to the plastic. There is no possible way I could have done this as the plastic was on the back the whole time.I contacted Apple support and they said that the item is a refurbished replacement but insisted that it had been tested and gone through three times more checks than a new one. I explained that I had the plastic and the case on the device the whole time but he explained that even though he has his device in a case it still has scratches due to dirt that gets trapped inside.The phone is still fully functional and I know that I’m being maybe a bit over the top for one scratch but when I pay £599 for a phone I expect it to be in a perfect condition even if it is a replacement device.I am reluctant to contact support again as I feel as if I’m being over sensitive, however I would like to get some opinions on if you think I should be entitled to a replacement or not. I have attached a picture so you can see the scratch for yourself. Thank you! Luke.
Everytime I download, I log in and the blue notification box won't stop popping up about notifications so I have to restart phone and delete app to get the notification box to stop
