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When I sync my iphone 4s or my ipad in itunes with the lates upgrade in itunes I don't see how I can organize my apps, to move them from one screen to the other. I've looked all over itunes as the device is syncing and I see nothing, use to be on the right side and you could drag from one area to the other. Anyone know?
I purchased my Iphone 4 while living in Hong Kong. I am now back in the UK and the phone has deveoped a problem where the mic cuts out during calls and the person I'm on the phone to can't hear me. I took the phone to the apple shop here and the girl told me that she would have given me a replacement but she can't because the phone is slightly different than the UK (european) model of the Iphone 4. She then told me to call apple care and explain to them over the phone. I called apple care and an american woman said she can't give me support unless I pay £25 but will email me instructions on reseting the phone, I told her reseting won't make a difference as the mic problem is a common one with Iphone 4's and I've read it's a hardware problem. So anyways I reset my phone and nothing changed. I'm stuck in limbo right now and dunno what to do, does anyone have any suggestions? I think I'll get a galaxy when my contract is up this year.
Hi,I have a broken iphone4 which was sold in Japan (It is locked by a Japanese carrier).I'd like to bring it to an apple store in the States to repair.Do they take it?I'd like to use it as a T-mobile Iphone4 after fixed.Is it possible?
Hi everyone.I bought my iPhone 5 from apple online store (US).Now I want to replace broken display. I have international warranty and it's still valid. I understand, that I should pay for it, but there is no any official support of apple in my country (Georgia).What can I do? I will be in Czech republic during this week and is it possible to replace my display somewhere in Czech Republic (or in nearby countries) without voiding my warranty?Note: I can't send my iPhone to US service because there is no any way to send it from my country. Thank you very much for your attention.
So i restored my Iphone ,i lost everything ,luckily i have a back up file on my computer..my question to any willing to help is how i can place my back up on to my iTunes to then sync it with my iPhone ?
Since its my second time breaking it will it be free to replace the phone again? ihave apple care+
I have an iPhone 5 still within the 1 year warranty. It has a small crack on the top right of the phone, which doesn't have any effect on the screen or touch capabilities. However, the phone also has a faulty camera and lock button. What I am wondering is, does the fact that the screen is cracked affect the ability to get a warranty replacement for the other two problems? Thanks!
What is apple policy on replacing a first-time broken screen on iphone 4S
Has anyone noticed that since the last couple of updates (6.1.3 and 6.1.4) the search feature on the iPhone doesn't work. You can search ok but when you press what you're looking for is puts you at the end of the message without going to the area you need. Apple please fix it. Sooo annoying.
Thanks - but Apps is ticked under "sources" in preferences>general.
I have a broken screen. Where's the best place to get it fixed ? I think Apple is pretty expensive. Is it hard to do yourself ?
Hey i just got my iPhone 5.All my music copied over no problem. I do not have Wifi at home so i downloaded a bunch of apps/games using the Itunes store and now everytime i try and sync/Apply it to the iphone it says up the top prepairing to sync... -> all the proceses as if its finished. Then nothing happends to the Iphone... Help
Hi,I've got an iPhone4 and when I sync it with iTunes it shows that I have 3 pages of apps but my iPhone is only showing 2 pages of apps. How can I get to see the 3rd page? My iPhone is operating on the latest update as is my iTunes.Any help greatly appreciated, many thanks.Lisa
My 4S Iphone would not sync although it would charge when i connected it to my computer. I got help from an apple representative who walked me through syncing with icloud to get back my contacts. My phone wil not hold a charge since then. Apple diagnostic said the battery was perfect??
I'm on my 5th new computer. I can't sync my phone without removing music an what not from the phone. How can I sync my phone to another new apple computer without wiping my phone clean?
4S got run over by a car. I changed the broken display, functionality (sound, vibration, cameras, wireless, mobile data, emails and other notifications come in, I can here SIRI, etc.) is working (tested via cylay). Battery always low and phone turns off pretty fast after unplugging from the charger. Plugged in it turns off itself after about five minutes and restarts immediately again + display doesn't work (sometimes gets bright but there appears no clear picture only some grey tones). It worked about three times though that the display was clear and I could use the phone for about five minutes before it lost its picture again. What could be broken?
Okay so my phone is in a kinda phone coma but thats not the point, the point is that it can sync with iTunes and it can also backup, so I want to know is there a way I can see all my contacts names and numbers from my computer and NOTE I backed it up to the computer.
How to sync iphone with gmail?
So here goes... I have broken the screen on my iphone 5, it is completly shot but i can plug it in to itunes. The problem is that i have a passcode on the iphone so i am unable to bacup the phone in itunes as i can not enter the passcode.Is there any way i can remotley access the phone and enter the passcode. I have a new iphone 5 and want to sinc it with the data on my old phone, If anyone can suggest a way around this i would be forever in their debt. I have no old bacup or icloud or the like. I also know i could get the old phone repaired but would rather not spend money on this old phone. Any help would be greatly appreciated. I know im clutchinbg at straws.
I keep trying to either update my phone or sync music but itunes keeps telling me itunes could not back up the iphone because the iphone has disconnected, which it hasn't. Please help!!
This is a true story.Since 5 months ago I have received 3 faulty iPhone 5s from Apple store, everytime for a different defect. Here are the details: 1)I got my new iPhone5 in January. the home button got broken in just a week. So I went to apple store and they replaced it with a new one. 2)In April, the new phone's sleep button stopped functioning properly. Again I reserved an appointment and got a new one from Apple store.3) the day after I got the new phone I noticed that the phone's mic doesnt work while on speakerphone(my iOS is up-to-date) All I can say is that I am very disappointed. I am very relied on my phone because of the nature of my work and the iPhone has so far let me down many times. I had iPhone 4 before for almost two years and it functioned well until it had an unfortunate accident. I am pretty sure that this is not just being out of luck. This has something to do with the quality or design of the iPhone 5. How can I trust this phone until the end of my contract with my current provider while I wont have a warranty for the last two years?
my girlfriends iphone 4 shut off mid-sync while loading photos now it wont turn back on it is almost as if the battery is dead but it had a half battery charge before trying to apply the photos. how can i reset it or even turn the phone on? the phone has no sign of life. it wont register when we plug into the computer.
Okay so first my iPhone 4s had a storage problem. So I bought an iPhone 5 and restored my old settings to the iPhone 5. Sadly that carried over the storage bug to my new phone. I went and reset all of the factory settings and started from scratch. I have now fixed my storage problem, but I made this a new iPhone, and did not restore from a back up this time. I set it up with the same phone number of course, expecting it to take in my contacts from my cell phone number. I sync everything, and my contacts are there. But they aren't MY contacts....they're my mom's.... So how can I get rid of her contacts and import mine. I tried turning off iCloud contacts and deleting them, and turning it back on. But its the same. Help!?
Tried everything people have told me.. Will apple replace this? I took my phone in a few nights ago becasuse the screen was broken. They fixed it but Vibration stopped working.. Tried Hard Reset and Settings and sound.. Turned Virbation on and still nothing Please help!
Hello, I'm an "old" user of Iphone ... 3S, 4, 5 .... on this last one for two times I've broken the frontal glass... never happened with older models Honestly in the first time I have nothing to say because unfortunately my phone fell down bumping the frontal glass on a small stone (from an height of about 1 meter from my pants pocket) and the glass has broken .... but in the second case it fallen down on the back face on a plate surface always from an height of 1 meter and in this second situation my phone was also protected a little bit in a gum cover I choose again APPLE product and especially this model without considering equivalent models of other competitors also for roughness (saw a lot of demo video on the web) but I'm very disappointed from the reality .... I payed twice (220 Euro each time) the replacement with 2 new phone becuse glass broken ae not under guarantee but for this second situation I don't agree with the policy of APPLE and I espect from them at least a commercial action to me because this second payed replacement is absolutely unaccetable .... Roberto (Italy)
My iphone5 is broken. I don't have the proof of receipt for my iphone 5 and i bought it in Singapore. Unfortunately, i'm here in the Philippines. Someone told me that i have to show a warranty receipt if i want my iphone5 to be fixed. Can pls. somebody help me?
after getting a new iPhone 4s I did a sync with my computer to get my contacts and pics back on my phone. after the sync, there are pics on my phone I want to delete but I can't delete them. Some of the pics were never on my phone but were on my computer. There is no trash barrel or any options to be able to delete them when I click on them.
Is there anyway itunes can track my serial number via itunes to shut my stolen phone off if someone tried to sync it?
This has been going on for a while now. It did have some sort of hot and cold phase. E.g. one day the speaker for Siri works then the next it doesn't. But now it doesn't work completely. It's been really bugging me. I've been hearing a lot of rumours that the iPhone 5 has had loads of technical problems. Such as, delivered broken and certain other things that do not work. Knowing if this is true, I do not know. However, the iPhone still works when I am on the phone to people. People have suggested to me to restore my phone to factory settings. I have backed it up onto my PC, then did a full restore, then restored my backup. Still, did not work. If anyone has any suggestions on what I should do, please could you let me know. Thank you, Sean.
I have Iphone 5 and try to sync it with my computer (Windows 7 Max.). I have already installed ITunes and verified my computer in AppStore. But anyway I have problems with syncing applications. For example, I've downloaded Translator and tried to install it to Iphone. I've clicked "sync" in window "Programs", but it goes only up to the third step from four and fails. In window rights it is shown, that this program is already installed, but when I turn off my Iphone from computer, I check and can see, that programs were not installed.My computer is also already verified, so that I can connect it with Iphone. In common settings on Iphone I have already turned on restrictions so that I can install applications. Could you tell me what should I do? I hope that someone had the same problem.
I from Venezuela and here dont have support. The stores not repaired, the same phone service company. Someone can give me some useful advice on what to do in this case? Cuz apple does not provide technical support in my country.
I synchronized my iPhone with iTunes and my Outlook calendar. By doing so, I deleted all of my Outlook calendar events in Outlook and on my iPhone. How do I reverse that action? I tried restoring my iPhone with the backup. When I do this, my calendar events come back on my iPhone but as soon as I plug it into my computer, it syncs with iTunes and deletes everything all over again. I have tried changing the sync settings to not sync the calendar but it still synchronizes and deletes everything. PLEASE HELP!
I had to take my phone in because the camera was broken. I backed up the data on itunes and took the phone into the Apple store. They gave me a new phone and said to just restore it from my latest backup. When I select the restore point to use, itunes asks me for a password. I didn't set a password when I backed up the old phone and iTunes doesn't accept my iTunes account password. How can I get my new phone restored with the backup I did just prior to giving my phone to Apple?
if my lock button is broken and screen is cracked will apple replace my phone or just fix the issues?
where can I take, and how much does it cost to repair a broken glass?
I have several corporate iphones that will contain sensitive data. We do not want the data on these units to be synced with unauthorized computers? Is there a way to disable usb hard wire sync?
I changed my password and then forgot it. I don't have iTunes because the computer I had it on is broken. Is there any way to fix this with out iTunes.
I just got a brand new iPhone 5 yesterday and was in the process of performing a "sync" to copy some music. iTunes alerted me that a new software update was available for my phone so I started this process. The process crashed and despite removing the old software, it has not installed the new and will not pick up the phone at all when I plug it in. The phone just has a picture of the lead and an arrow pointing to the iTunes symbol. Help!
Over the past five months, I have purchased over five different charger cables for my iphone 5 which i bought new in December. For some reason, after months, weeks or even days, he latest charger stops working. Sometimes the phone is plugged in and it doesn't respond at all to the cable, other times, the cable only functions when in a certain position. I am so angry at this as I'm spending and will continue to spend a lot of money to charge my phone. Am I doing something wrong? (This was never an issue with my iphone 3 and the cable even worked when the connector head seemed half broken off). What should I do? And also, is anyone else having this issue, because if not, then it must be an issue with my actual phone, no?Thanks
Every time that I try to sync my iphone 5 to my computer (pc) itunes tells me that my computer is not authorized and as soon as I enter my info. (sign in) a message comes on ant says that my computer has been allready authorized before.
I recently bought nike+ sensor and have just been for a run in it. However it won't let me upload my workout data via wifi. It comes up with a message saying: Nike+iPod cannot sync workouts because nike+ service is unavailable. I have tried and tried and again and it doesn't work. I have googled it and there is not any answer to it so far. any help would be appreciated.thanks
Hey all, I have an iPhone 5, obviously less than a year old, and am having a really strange problem. Two days ago, I was able to charge my phone, sync it, everything like it was normal. Yesterday, it decided it won't charge. When the phone is dead, and I plug it in it has the normal charging screen and will get to 5% like usual. But then, there is no charging battery, and my phone charges SUPER slow. For example, yesterday I plugged in my phone at 3:50pm with 1%, and when I unplugged it (never used it while charging) it was 9:15pm and 34%. Continuing to charge it from then has resulted it up to 50% now. When it's plugged into my computer (Windows 7 Professional), I get a notification that says the USB device has malfunctioned. So I know from this and the very slight charging that it shouldn't be the cord, there is still communication between the two. I haven't updated my phone to the latest settings (it's on 6.0.2) and I'm struggling to try to update it now. I also don't want to Reset all Settings due to some of my photos and videos that I need to save and I don't want those deleted. What do I do? How do I go about fixing this situation? It really shouldn't be a battery since it's a decently new phone. It's been handled great and there is no damage to it and no drops. Help!
i cant seem to find a way to get my contacts from my gmail account onto my iphone 5
my screen is broken on my iphone 4s and the hard drive how much would it cost for me to go to apple and upgrade it to the 5?
So I went to sync my iphone 4s today and I noticed that "other" space was taking up 13 gb of my memory! i only have a 16 gb phone! what the heck. i cannot seem to figure out what is taking up all this space.. What takes up all this space and how do I free it up?? HELP! thanks!
I connected my wife's iphone 5 to her computer to back it up, sync it and and check for updates. An error message came up and put the phone into recovery mode. Now we cannot get it out of recovery mode. We do not want to restore it as there are numerous photos that would be lost.Any ideas?
Okay. So this was what happened: I was updating my iTunes library to the latest version. All of a sudden, my netbook crashed and eventually was hanging. So I removed the battery and restarted my netbook. I later found out, my iTunes got deleted. I didnt panic at first since I deliberately deleted my iTunes before and reinstalled it again finding all my files back in the iTunes. But this time, when I reinstalled it, all my files were gone! With this situation, can I transfer all my current files from my iPhone to my new iTunes library? I don't mind losing my music but I just want to safely sync my iPhone to this new iTunes library without erasing my current apps and photos. Hope you guys can help me!
So, I have the iPhone 4.Recently, I've had to wipe the hard drive of my computer to start new due to viruses and such. All my music and videos that were there aren't anymore because I have not made any iTunes purchases. My problem is that I updated iTunes and it asks me to "Are you sure you want to remove existing music, videos etc" because I have another libraries, with the other library being complete gone, how do I sync new music and videos without having to remove anything? Please help.
So once I got my iphone I didn't touch it till I got a case...Anyways, I had problems with my lock button as soon as I clicked it..It wasn't easy or smooth to press down it was always hard now I have to use my teeth to press it down to turn it on...Can I get it for free??I have insurance...Should I bring that up?Or should I try to get it for free since it wasnt my issue..Plus my cable is broken and my home button is slow to respond..I didn't do anything.I was just using it.That's all!
Hi my iPhone won't sync with iTunes over wifi. When I plug if in with the USB cable it shows up then disappears in iTunes. It also sometimes won't charge. I have to keep plugging it and unplugging it until it charges. I thought it was the cable but that doesn't explain not syncing over wifi. I have the white 16GB iPhone 5 and 2012 MacBook Pro with mountain lion osx