Welcome to Apple iPhone news and Chat discussion forums. iPhone Discussions is dedicated to iPhone,Talk about iPhone modifications,software,reviews,Support, iPhone news , iphone mobile,iPhone OS and more about i tunes we could not complete your itunes store request. An unkown error has occured -9812...
Please assist me with this issue: Ever five seconds the itunes store asks for my Password! It continually pops up and after entering the correct password, it begins as though it was going to allow me to purchase an applicaction, song, video, movie, etc., but just pops up again and again, again and again wanting the password! it's irritating as **** that it won't stop...Can ANYBODY HELP ME PLEASE!WILL WILLWillwildthang@me.com
Hi there! There are troubles with Facebook Push notifications on my two iPhones 4 (iOS 6.1.2) and 4S (iOS6.1.3) and on my Macbook Pro 15 (OS X 10.8.3). There are no any push notifications about new messages or "likes" by integrated Facebook App and by Facebook app prom itunes too. I have notifications in notification center about statuss updates and comments, but sounds there are no at all. Everything in settings are switched on:-Settings/Facebook-Settings/Notifications/Facebook-Facebook/Account Settings/Notifications/Mobile Push I have done anything i can. Signed Out from all apps, deleted Facebook App, swithed off and then swithed on notifications, Signed In again and again. What can i do to solve this problem? I realy need notifications about messages on iOS and OS X.
Hi there ..i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website" WarrantyEvery iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "so can i change it while am in france ?
My iphone frozen on screen with itunes USB cable
So i restored my Iphone ,i lost everything ,luckily i have a back up file on my computer..my question to any willing to help is how i can place my back up on to my itunes to then sync it with my iPhone ?
I too have had the "flickering/flashing" screen problem...I received my first iPhone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iPhone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iPhone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!
I have OS 4 and am trying to update; the error message I get says "The required disk cannot be found." Do I need to get OS 5 before making the leap to OS 6? How?
I've had my iPhone 5 16 GIG for 2 months. The day after I got it from the store I noticed a annoying rattle. I know that there had been many discussions about this topic, but I was wondering if apple would replace my phone? It does have some damage from my cell phone case but that's it. I've only dropped it twice, would apple replace it for free?
Can not get itunes to load my new iPhone 5.
How much 2 fix an iPhone 5at an apple store with a cracked screen?
i don't have access to itunes and my phone is locked i tried putting in my password too many times and not it tells me iphone disabled connect to itunes. help
My phone won't send picture messages to any phone other than an iPhone and when I googled it, the solution was to restore it.So I did. Downloading the software itself took nearly 3 hours, but whatever. My phone restarted, but now the bar is stuck at ~3/4 done and it's on "restoring firmware". It's been this way for over 20min. I use itunes 11.0 and Windows 7.Can anyone help me out? Would it be bad to reboot my computer at this stage?
i have over 13gb used up by other, anyways it shows that way on itunes and i have no way of syncing it. don't really know what to do,and i really don't wanna lose all the stuffs on my phone
I have an older iphone 4s in hand with iOS 5 on it. I know that the current iOS is 6.1.4. Still, on my laptop is an older 6.1.2 iOS in itunes since my last download. Is it possible for me to choose to upgrade to the older iOS, instead forcing to download the latest software? It is true that Apple always forced us to be on the latest iOS software? Thank you in advance for any intelligent inputs and thoughts.
My Iphone is turning itself off every minute. I've tried a reset while hooked to a computer and it doesnt even give it enough time to complete the reset before it shuts down again. Keep getting error messages or looses the connection. Hard reboot doesnt work either. Please help
how to update my iphone from itunes
I have a new iPhone 5. In settings, my Apple ID is correct. In the App store, when I go to "Featured" and look down at the bottom, my Apple ID is correct. However, it tells me I have 55 updates and when I hit "update all," it brings up an old Apple ID that I have not used in years. Help!
Hello, I bought an iPhone 5 from the Canadian Apple store a few months back. I have just got back to the UK and inserted my UK sim card. I'm on Giff Gaff (O2) I can still make and recieve calls and texts. But most of my apps aren't working. Nor are any of my browsers. iMessage still works over 3G so i dont understand why my apps and safari arent sending or redceiveing data. Does anyone have any advice? Thanks in advance, Tom
Recently got this phone for my wife , I pluged it in itunes and loaded it everything worked fine , then she change her mind ., she want another android !! so I reset the phone [ IPhone 4 ] Rogers and a few days later i plug it in my laptop itunes and it's giving me activation error , try Shutting it off and back on , Can i Master reset the phone again even if i can't go into setting ?? pls help
I received a refurbished iPhone 4 under the 1year apple warranty. My home/power button became stuck, so I went to the vzw store and was told that it was a manufacture defect. I received refurbished phone and sent other phone back. I got my bill and now they charging 299.00 for a damage fee, WHY???My phone has never been out of its case and I know it's not my fault that the button got stuck. I know I'm not paying for no damage fee when the damage had nothing to do with me! Guess ill find new phone carrier cause this is a big boat load of b.s,!!!!!
Back in November, I got my iPhone 5, and the day got it without even touching the home button, it was slightly pushed in, and by that I mean the home button slightly sinks in & It really bothers me. It was new brand out of the package, do you think if I will to the Apple store they would be able to help me? My friend also has an iPhone 5 and hers is perfectly inline with the rest of the ahardware on the bottom of the phone. Hopefully this makes sence. Help please me!
I got Iphone5 to give gift to my mom on motherday i bought it from online i have also proof of purchase i go to apple store to book an oppoitment in regent street but i find the guy who treat me very badly first he too my phone go inside the lab after 20 minutes he com back and ask me proof of purchase i showed him after he told me can you come tomrrow we will fix it it will take time i said to him keep my phone for fixation and give me one paper as a receipt after he replied me we will fix it now please wait for 20minutes i said ok after 20 minutes he came back and said we can not fix this because you dont have proof of purchase i said i show you early but he said we dont accept that we cant deal with you.It seems may i criminal the way he treat me or something else i am shocked because next to me there is a lady and she is attractive as well one of apple employe treat such a nice way i feel happy the way he treats him she brings her sister phone the Apple employe change her phone straight way but in my case they ignore me.I dont know what is wrong with me because the way he treats me just ignoring me...i book oppoitment as name of(sazzad ahmed) at regent street time was 8.50 i cant remember the name of your employe because i was shocked the way of him to treat me such a worse thing for me in my life.Every time we preffer apple product because of his warranty services.please do something for me i am lso feeling ashamed this phone was a gift .
I have a problem with my iphone 5. The home button is not working and I don't have an insurance. I bought this iphone at the apple store. Are they gonna replace my phone?
A family member and I swapped iPhone 5's a few days ago, and even before we switched I noticed that their home button was creaking when you applied some pressure to it. Not necessarily pressing down on it to wake up the screen or anything like that. Also, when i do fully press down on it, it feels inconsistent and makes those creaking noises. The phone was purchased in January so it's well within the standard 1 year warranty. Is this a problem any of you have experienced? I would like to know if this is worth going to the apple store for or just learning to live with. Thank you!
HiI have an Iphone 5 and last night it just turned off while I was asleep so I charged and it turned and it worked but then turns off suddenly so i plugged it again for houers and it just got stuck on the silver apple so I pressed the button on the top right and the home button and it worked againbut while I was in a call it turned off and now it doesnt turn on so I tried to restore it and my itunes says there's a 2001 error and i already checked and my itunes and mac updetes are the latest ones what else can I do? Do I need a new phone?thanks
I have just started to update the latest iOS 6.1.3 and my wifi disconnected and all of my contacts have been deleted. My phone has not updated to ios 6.1.3 as wifi stopped working. I have never backed up on itunes on a computer, I always download everything directly from wifi onto my iPhone. Can I get my contacts back? If I can, how? Please help!!
I recently bought my iPhone 4s from a guy (who bought it from someone else). He sold it to me pretty cheap because when he bought it, one of his friends tried to restore it for him and it got stuck in recovery mode. I have no idea if the phone has ever been "tampered with" or not. He didn't seem to know much about it (said it was his first smartphone) and I thought I might have a chance of fixing it. I'm starting to lose faith in that...I've tried almost everything I can find. I know there are tricks for this all over the internet and I've tried almost all of them. TinyUmbrella does nothing, Redsn0w won't even install on my computer (frustrating!). Trying to restore from itunes is useless. It gets to about 90% then comes up with error code (-1) and gives up. I've tried that route probably 20 times with no change. I know I could take it into Apple and they could look at it, but I have no information on the phone itself. I cannot get the serial number. Does anyone have any suggestions at all? I'll try anything that doesn't require me taking it to Apple and getting charged more than I paid for the phone to fix it....I run Windows 7. Thanks so much!
Bought an IPhone 5 & after 13days the home button stopped responding. Got a replacement (probably a refurbished one) from Apple store. Now exactly 13days later the home button has started playing up again.
the iphone " iphone :could not be restored an unkonwn error occurred(1015)
I am being billed for itunes like 10x or more each month and I do not know why? I have only down loaded a few games for money, so pleasehelp me figure out all these charges each month. We are on a fixed income and need these charges gone. Help?
Thanks - but Apps is ticked under "sources" in preferences>general.
HI... I tried to restore and update my phone software, itunes downloaded the software and it automatically updated the phone's it. Now during the initial configuration of the phone, it says that the software cannot be registered at the moment and tells me to contact the customer care. My phone is not even starting up now. Please help me resolve this problem
I bought my iphone 5 from dubai. Now i am in India , and suddenly since yesterday the lock button of my phone is not working. I went to an apple authorized store and was told i can claim replacement only from the country i bought my phone from ! now what do i do ? i can't go back to dubai. Is there any other way i can replacement or fix this issue ?
Something inside my phone moves and it is loud. I was told it was something with the hardware and it could be a lose battery. Has anyone else had this problem. This phone was replaced a month ago for another type of problem so there should be nothing wrong with it since the new phone came from an apple store.
So I just upgraded my iPhone 4 to an iPhone 5 literally yesterday. Strange lil bugs I get, but... This is just freaking me out. The phone had NO charge whatsoever when I opened it yesterday and tried to turn it on. Usually I get an iPhone and its at almost full charge. Then the Brightness was already dimmed to almost nothing rather than being in the middle. I adjust the slider to light it up more and then hit the switch for Auto-Adjust Brightness... Nothing changed. At all. There's no brightness difference whether I have Auto-Adjust set to On or Off, and it's kinda hurting my eyes. Pleeeease tell me I didn't get sold a Refurbished iPhone 5 as a New one at the Apple store?!
i just cracked my screen just yesterday and i need get it fixed asap
I brought an iphone 5 as soon as they come out, realised yestoday when I took it out the case to clean it that it's bent near the volume buttons!!I rang local apple store and booked in to see a genius about this, just wondering if anybody else has had the same problem.. Has apple replaced your bent phone?? After paying over £500 for a phone you do not expect it to bend, I have took v good care of the phone!! Thanks any helps will be appreciated.
Hey i just got my iPhone 5.All my music copied over no problem. I do not have Wifi at home so i downloaded a bunch of apps/games using the itunes store and now everytime i try and Sync/Apply it to the iphone it says up the top prepairing to sync... -> all the proceses as if its finished. Then nothing happends to the Iphone... Help
Hi,I've got an iPhone4 and when I sync it with itunes it shows that I have 3 pages of apps but my iPhone is only showing 2 pages of apps. How can I get to see the 3rd page? My iPhone is operating on the latest update as is my itunes.Any help greatly appreciated, many thanks.Lisa
How do I change my app store from the US store to another country's store? I changed my app store to the US store quite easily. The phone showed a pop up window that made that simple to do. Now it seems I can't reverse it or I can't remember what I did the first time to change it. My apps are now not updating because it says I am in the wrong store. Does anyone know what to do?
I have an iPhone 3g and my wifi wasn't working at all! The wifi button wasn't working like I couldn't press it at all, so my brother told me to erase my iPhone. I backed it up and erased my iPhone, it didn't work so he told me to jailbreak it because he thought maybe since my iPhone was originally jailbroken it might just need it to be jailbroken again. I did that and when I looked at it again ALL apps were gone! There were no settings, safari, or app store nothing, it was just a blank page! (A blank page with, oddly enough, my same wallpaper still) When I tried to search up things on the iPhone it was found, but it said it was not loaded at all. Help anyone??
Sometimes, when i lend my iPhone away for a few hours, that person would have complete access to my messages, whatsapp and so on. Is there any way (or app) that can lock specific apps?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open itunes in order to upgrade. IPhone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. iPad Support a. Updating your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
trying to reset my iphone4 and it keeps coming up with activation request could not be completed. if the problem persists, please contact customer care . so please help me to reset and get my iphone 4 back up and running thank you
as i connect my iphone with itunes, it is not showing IMEI NUMBER? also it is not showing wifi or sim service. can you help me to solve this problem?
My iPhone 4 isn't charging and I wondered if it is a common problem, it's only a year old as I bought it from the Apple store in New York. I've tried different leads incase it's a problem with that but they work on my iPad....help what do I do?
My lightening cords are not working anymore. I have gone through four of them so far and the best working one is a $5 cord from a knockoff store. Is there something in the maintenance of the cords that we should be doing?
I have been having issues with this button since I got my phone 6 months ago. Would it be quicker to send it pff, or make the long trip to my nearest store to get them to fix it?
I dropped my phone with an otterbox defender case on the phone on its back, directly following the fall (maybe 3ft) the screen remains black, however, the phone is still on because I get text messages and emails. I believe that the digitizer may have been dislodged from the logic board. Should I investigate the phone myself or take it in, mind you the nearest apple store (grrr) is almost 60 miles away.