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Hello, There appears to be an issue with my iPhone 5's rear camera microphone. When recording video it causes white noise and I can barely hear any audio at all. To diagnose the fault I phoned myself and put music on. I could hear the music fine without loudspeaker, I then switched on loudspeaker while the screen was facing upwards (to test the front facing mic) and it was fine, once I turned the phone upside down, the audio cut out. To ensure that my desk wasn't just blocking my front facing mic, I switched loudspeaker off and then turned it back to face up, then again to face down and then switched loudspeaker back on. Unfortunately it confirmed that was the fault. I have recorded voice memos and front facing videos with no issue, but when using the rear camera I still have the same fault. I have cleaned out the small opening for the mic and haven't caused my phone any damage, so I can't understand why this would happen? Has anyone else had this issue? Will I have to have my entire phone replaced, the whole rear camera or just the microphone? Are there any fixes I can perform myself? Thanks,Ross
suddenly there is no sound. Not a problem before now cannot hear call, music, game etc
speaker stop working while on a phone call also can not listen to music while on speaker
I can not hear calls through earpiece but is working on loud speaker, any ideas?
Dear sir I am Apple supporter since 3G. And currently I am holding iPhone 5 for less than 6 months. Recently I found that when I shake the phone, i can hear there are particle inside my phone. I went to Digi (mobile service provider). They can replace me a re-conditioned unit which I think it is not right. It will be an repaired item which is not mine. I would like to seek for your advise
Please help me:( Iphone 5) I sometimes hear my own voice slightly while during a call. Do you have a problem like this? I am using Iphone 5 for 5 mounths but last 2 mounths I hear my own voice echo during the call? What is the problem? Is my phone tapped?
I can hear someone when I'm talking on the phone and if someone texts me while I'm talking on the phone I can hear it. Otherwise, my phone makes no sound unless earplugs are in. No ringer, no alarm, any video or audio....all silent. Even Siri is quiet!
i can only talk through my phone via speaker phone. the earpiece doesnt work nor does talking without speaker
I did got a update, witch were ment to improve the loudspeaker functions.After installing that, there were no more sound in internal speaker!I have to use loadspeaker, headset or bluetooth headset, to hear when talking anybody on phone.There was no problem with this before the update!!How can I get the Iphone to work normal again?
So last night I was talking via speaker phone and suddenly noticed that the sound quality was horrible. It was extremely grainy and scratchy sounding. At first I thought it was just something with the call quality so I turned off the speaker and talked on the phone normally. Later I got an e-mail and noticed that the tone that it made also sounded scratchy. So I tried playing a song through the iPhone speaker and sure enough that was awful too. I know it's the internal speaker because the music played fine through headphones. Has anyone experienced this before? If so, how did you go about fixing it? Thank you!
I have an iPhone 5 64 GB running iOS 6.1.4 on AT&T. Over the past ~ three days, have noted that the iPhone randomly "crashes". Could be when I am using an app. Could be when I am making a phone call. Could be when it is simply connected to the power cord and haven't touched it at all. The cycle is as follows: Screen suddenly goes blankThe white Apple logo (which typicaly appears during boot-up) appears for 3 - 5 secondsI hear the "chirp" that normally sounds at the end of boot-upThe iPhone lock lock screen then appears Sometimes, when the phone emerges from lock screen, the brightness is about half of what it was prior. I have not been able to isolate this behavior to a specific set of circumstances. When it occurs during a phone call, the call is interrupted / other party is silenced, but if I swipe at lock screen, the call resumes (the other party notes that I went silent during duration). I have re-started / re-booted the iPhone 15 times. I have cleared all apps from the cache. I have disabled all notifications and location services. I have done a Reset All Settings on iPhone and restored from iCloud. I have done a Restore from iTunes. The problem continues. I would say that this crash cycle occurs about every 30 - 60 minutes. As noted, many times when I'm not even touching / using the iPhone. Have also noted that when not connected to power supply, the iPhone is quite warm, and battery drain is at an accelerated rate of 3x to 4x of "normal", worse than prior iOS 6 related battery issues. Have also tried all the usual battery saving tricks - wifi is off, GPS is off, EQ is off, etc. Any thoughts before I head to the Genius Bar? Thanks! TCF
There seems to be a lot of people out there dropping their Iphone in the bath so I thought I would share my experience of fixing mine.Firstly if its in warranty consult your dealer - if this doesn't help try the following: A lot of people say stick it in bags of rice / silicon, etc but here is a quicker, more reliable way which is far less likely to contaminate one of the connectors. You do not need any special equipment. Make sure phone is off (If you can still see the screen) - hold sleep and Home for 5 seconds and tap the red off button that appearsPop your oven on a low heat ( less than 100C) for 5 minutes.Wrap your phone inside a sock, doubled over a couple of times so the phone is well protected.Turn oven offPop phone into oven for 30 minutes or longer preferably You could use a hairdryer but be very careful to keep it moving to avoid any localised heat spots that could damage components. If the phone got really soaked you might want to jump down to taking the phone apart - if it is still full of water powering up or charging could result in further damage Let the phone cool and try to power up, if nothing happens check for any signs of water vapour still in the phone and repeat if present. Otherwise try charging and powering up Still no success? this step requires a very small crosshead (some need a 5star) screwdriver, don't compromise and try and use a larger one, damaged screws will cause you even more expense. Very cheap on ebay. Unscrew the 2 small screws at the bottom next to the speaker, slide the back up and lift away. Unscrew the very small screw holding the battery connector in place and pry up the connector (lift the side nearest the edge first). Be careful not to lose the screw or the small metal bracket under the connector. Use the plastic tab sticking up half way along the battery to ease the battery out (usual there is a small amount of glue on them). This will reset the phone (you will not lose anything but the phone will hopeful power up when the battery is replaced). This is a good time to try the drying procedure again to ensure there is no more moisture present. Reconnect the battery screw everything back in place and press the wake button. If this has not succeeded you may need specialist help to test more components.Good luck ( and I cannot stress enough - keep the temperature low when drying)
speaker went silent it plays somewhat when you blow it the bottom of the phone. About 7 month old
Hi, I have an iPhone 5. Sometimes I use the MobileVOIP app for Voip calls. After the 6.1.4 update the application does not send the audio to the speaker (both call speaker and external speaker). It seems that the application recognize the earphones also without plugging them or it is not able to reach the internal speaker. The application works good with earphones. Also trying with Skype, they don't work. Since the update focused on audio-problems, are there settings to solve this problem? Do any of you have the same problem? Thank You Roberto
Last night my iPhone 5 went black and won't respond to anything. I can still hear soundlike siri and when a text comes through but I can't see anything. I have tried to restart it by pressing the home button and power button but that hasn't worked and I've tried to restore it on iTunes but that hasn't done anything, can anyone help?
My iPhone 5 stopped ringing and will only vibrate and the only way I can hear music is through the earphones. Any suggestions? Help?
My hand slipped while holding the phone and eating ice cream. The left speaker got a dunking. Yeah I know I screwed up but that's life. I licked the ice cream off but now the sound volume on the left speaker is reduced compared to the right speaker which didn't get the ice cream treatment. Any suggestions? (Other than dipping the right speaker in so they both sound the same?) Thanks
I only had my phone for 3 weeks it jus stopped working last night I can't hear no one and they can't hear me I have tried rebooting my phone switching it on and off even took the sim out I don't understand what's happen please help
Hi there!!...my ifone4s is no longer producing sound of any description with the exception of the earphone jack!!! I am running iOS 6.1.3....i have tried reset,restart and restore----no joy....i have cleaned the dock port and speaker and mike area ----no joy! Now my question,,,is this a hardware malfunction or a bug from the iOS???..this is a replacement fone (march 2013) my previous fone suffered a wifi antennae breakdown after an iOS update!!,,,covered under warranty...this fone is now given trouble,,is this fone covered under warranty surely li should get more than three months outta my new fone - no???...any advice or help from anyone will be greatly appreciated especially as regards warranty...thanks in advance for looking...
I've issue with the sound of iphone 4s, last 2 days, suddenly no sound coming out of the speaker but it is ringing and speaker during calls working well But no sound for example: for the video clips, youtube, games apps, etc. I've restored the iphone but the issue not yet resolved. I hope I'll have an answer for my doubt. Thank you
My volume slide has dissapeared. I rebooted, restored, cleaned the speaker area....what other options do I have before taking it in?
speaker will not work worked last night the now nothing will only vibrate and not ring but can hear to make calls
My iphone 5 has a rattling noise in the back near the camera.. I realize that many people have this problem but mine is pretty bad... All I need to do is tilt the iphone a little and I can hear it... Is it something I should bring it in for?
my speaker does not work
Hello, I've had my iPhone 4S since July 2012 and am currently on a 2 year contract with EE in the UK. I've been having a problem for about a week now that came to my attention about last Friday. Basically whenever I dial a number and someone picks up the phone and I begin talking, nobody can hear me? They won't hear me say anything and will simply hang up, I've recalled this happening to several people but I wasn't sure if there was a genuine fix or whether it merited getting a new handset? I've considered taking to direct to EE because the nearest Apple Store is in Manchester, and I only want to travel there if I have good reason to. Is there any known fix for this? i have tried resetting my phone by holding both buttons but have yet to do a full restore (Last resort) Just wondering if anyone knows? -Matt
I dropped it in water.. for the third time. The speakers do work, when i activate siri it works and registers my voice, and earphones work aswell. Sometimes the volume slider will show up, but goes away in seconds. I restored phone, riced it overnight, used credit card to try and clean out the ports and q-tip in headphone jack. What else is there to do to fix this?!
My speakers are not working.When I pay video or any song on speeker there is no sound .
This has been going on for a while now. It did have some sort of hot and cold phase. E.g. one day the speaker for Siri works then the next it doesn't. But now it doesn't work completely. It's been really bugging me. I've been hearing a lot of rumours that the iPhone 5 has had loads of technical problems. Such as, delivered broken and certain other things that do not work. Knowing if this is true, I do not know. However, the iPhone still works when I am on the phone to people. People have suggested to me to restore my phone to factory settings. I have backed it up onto my PC, then did a full restore, then restored my backup. Still, did not work. If anyone has any suggestions on what I should do, please could you let me know. Thank you, Sean.
Hi, I've got an iPhone 4 that works all perfectly. For some days I can't ear when make a call and also my voice can't be eared from other people: speaker and microphone are mute and iOS auto-activate speakerphone on out/ingoing calls. I tried to reovery the phone and install latest iOS without solution. Can someone help me? Regards, thanks
i just brought the second hand i phone 4 form my brother ... but i updet my phone to latest firmware 6.1.3 ,but after updet when i call to someone the mike and speaker d'nt work .it also not work on speaker mode but whenever i call from viber and from skype its works fine ...will Pls can some body help me..what is the problam ..is this is a software problam or a hardware ..if its a hardware problam where i sh'd go...
Basically my iPhone 5 power button has a rattling noise which is annoying cause you could hear a tick when it vibrates. Also the phone sometimes blacks out and doesn't come back on. I didn't expect these issues after paying £430 for a brand new device. Will I get a replacement.
Well, I'm trying to listen to Songza off my iPhone with no headphones, but its telling me I have headphones plugged in, so it won't play anything. Tried to make a phone call but can't hear anything unless I throw it on speakerphone.
I have been racking my brain with a wifi issue with my iphone 4s. I cannot toggle the wifi switch to on to allow the phone to search for wifi networks. It seems like an issue with the hardware in the phone. I have done numerous backups and restore to factory settings but the phone refuses to wipe out the existing wifi adress set into the phone and the only way to change this is through the on off function in the phone which I cannot switch on.I cannot restore back to older firmware as even on factory reset it uses 6.1.3 as the OS. I figure this is an apple issue with the phone and needs to be taken back? Barney
my iphone4s has no sound for two days now.i couldnt hear a single sound whenver i watch videos and its very frustrating.even when someone rings me i couldnt hear my phone ringing.as in completely mute and completely no sound.i didnt even remmber that my phone was dropped or was wet or anything that would make cause the sound to be gone.i bought this phone a year ago and i didnt experience this before.pls help me what to do about it.its not nice to have a phone when everything is mute.i even tried to reset to default setting,turned my phone off,but nothing happens.huhuhuhu hope somebody could help me.thanks!
All of a sudden yesterday my iPhone 5 speaker went out. My phone was ringing and then it went silent. I tried playing music and typing with sound and nothing works. The only way I can get it to work is of I use headphones.
Less than two months ago, I purchased an iPhone 4S 16G, as well as a LifeProof case, which the dealer told me was superior to an Otterbox. It is touted to be waterproof, dirtproof, snow/iceproof, and shockproof. Up until today, I have been quite pleased with my case, though the screen protector does make it a bit harder to to tap the screen. Today, I had my phone in my pocket. When I bent over, it fell out and hit the ground from a height of two feet. It was completely in its case, and I had performed all the checks recommended before using the case. It fell on to carpet. When I picked it up, the case was undamaged, but the entire front of my phone was shattered. It look as though it had been hit by a bullet. The screen still worked, but it was covered with tiny shards of glass. The damage seemed focused around the ear speaker at the top of the phone. I have in the past dropped an iPod touch, sans case, face down onto tile, and the damage was about 4x less than the current damage on my phone. I immediately called Apple, who told me that the warranty did not apply to my situation (though this was not a surprise). I would have to replace my phone, refurbished for $150 or new for $200. I then called LifeProof, at which point I discovered that their warranty only covers the case. They will not refund your phone, though they offered to give me a new case. The person I spoke to told me that he used a LifeProof case, and that his screen had cracked several times while using it. He recommended going to an independent phone dealership who would repair my screen. In short, this overpriced case does almost nothing. To be fair, I have had no problems with the waterproof aspect of the case. However, it will not protect your phone from even the most minor drop that would normally not damage the phone at all. I have seen several accounts of LifeProof owners who put their phone in their pocket and pull it out cracked. This case is not worth $1, let alone $80. For emphasis, I have included some photos of what my phone looks like after the fall. Remember, this was only two feet and onto carpet while in the supposedly shock-proof case.
I Have dound coming through headphones when plugged in but it still comes through speaker
Hello! I´m soo frustrated right now - it seems i can not get my new iphone 5 to work... I broke the screen my iphone 5 aproximatley 4 mounths ago, and bought a new screen on ebay. I bought this for over 300 dollars, and got a friend to fix it. (and paid him as well) He broke one of the thin wires when he was changing the screen, making the front camera and speaker useless. Except that, the phone worked just fine. Then he bought a new wire, installed that, and i got it back. But now, it wont work! When i start it just a picture of an USB cable towards an itunes brand appear... and i have litterally tried everything. No matter what I do, I can not fix it, or restore it - the error code 1611 or 1603 appears om my mac screen when I connect it to itunes, and I get no further than that. And Ive uptaded all the programs, tried holding in home and of/on-button, go into the "hosts" on my mac (if you dont understand what i ment by that, just ask) Can somebody please help me? Im cryin here, Ive used so much money on this and it does not work. Whats wrong with it? Ive tried every possible solution that appears on google, NOTHING works. I didn't bought the phone from Apple, but maybe I can send it in to them and I can get a new one? I dont expect that, but Ive would be in heaven
My speakerphone and FaceTime aren't working I can hear the other person but they can't hear me what should I do??
The speaker on my iphone 4s quit working a few days ago. What could be the problem? I have reset the phone and that did not help. Ketan
Okay, so lets see if this works. So I've had my iphone 4 for about a year and a half, I've never really had issues beside the normal glitching and having calls drop here and there. Recently I've had an issue with my iphone connecting with just one individual. Yes, I know it sounds weird but keep reading. I have been able to make calls and recieve phone calls fine, however I cannot with just one single individual. They to also only have the same problem with me, however the only difference is they can hear me but I cant hear them or anything. We're able to text and send picture messages without any issues. Now sometimes when I try to call them, itll ring twice and then the line just goes dead, but thats usually them picking it up. I cannnot hear them at all. I've already done the reset on my phone and I've already contacted apple about this issue and their about as lost as I am because it doesnt make sense that this is only happening with one individual. I've also blew out the speakers and such like people have suggested. I use my head phones that came with my speaker, and ive connected and reconnected them incase my iphone thought they were plugged in. Let me give you a little bit more info. They have an android phone, we have the same carrier which is verizon and they live in another state (not sure if thats helpful). I'm completely lost because this has been going on for about 4 days now and its driving me crazy. This happened a few weeks ago, however it magically fixed its self ( im thinking it was because I had bad service). If anyone has any solutions that might help, please, please let me know.
Purchased my 4S form from Dubai while on holidays and regretting it, as Facetime was disbaled in it. Was not aware of this until i reached UK and tried using it.Last week took it to Apple store as the speakers started playing up. As it was within warranty period they replaced it with another 4S, said the speaker madule was fauly. Was over the moon as i thought the replacement phone would have Facetime as i am in the UK, lone behold all my hopes were shattered when i switched it on! Facetime is disbaled in it too. ***! Called up customer service and complained, their reply LIKE WILL BE REPLACED WITH LIKE Is it fair, please i need your opinion
Hi! My wifi connection was perfect until today. Yesterday I was able to connect and find wi-fi connections, today my wi-fi settings connection toggle it's grayed out.I've rebooted the phone some times and the wi-fi settings were normal, not gray an unselectable but still I couldn't find wi-fi networks.I've tried a hard reset (Home+On/Off) and now the settings are completly gray. Hardware problem?iPhone 4s 6.1.3 Thanks for you time.
I was given a iPhone 4s, my sister got another phone and I had an iPhone 3Gs. She failed to tell me the audio was giving her trouble... The phone rings and my alarms go off but when I'm on apps and playing music I can't hear anything... What can I do to fix it? I've tried restoring, restarting and resetting my phone and they haven't fixed the problem... This site I saw stated that when all else fails jailbreak your phone but I'm not sure what that will do to my phone. What else can I do?
Phone calls ring in, I can hear caller they cannot hear me.I'm wonderfully expired for my warranty, did some online fix searching, still no microphone. Also I've been testi g via vocal note recording, it everts picks up my voice. Help would be appreciated!
my iphone 5 that i just bought 4 days ago,and i realize it produce weird sound (today) from the speaker like (ssssssttttttttt) about 7 sec after the speaker make sound like after playing music,playing video,siri,sleep or wake sound....please help me.... what is the problem?and what should i do to solve it? thanks.
My iPhone 5 will not ring, it appears to be set to mute mode but can hear phone call but unable to go hands free, all sounds vibrate only!!!!!
out of the blue, the speakerphone is not working, ringing not working, the device only vibrates and also vibrates randomly for no reason. people can hear me but no sound out on any application. this is an iphone5 running ios 6.1.3
Hey, I'm first sorry for my English, because I'm from Germany. My standby button and my headphone input don't work anymore. The speakers are too quiet, so i can't hear music as loud as i could before. I hope somebody can give me an answer, how i have to pass this problems. A friend of mine said to me, that i can change my iPhone with an fixed iPhone for 150€. Greets,AbsolutStorm
Hi I purchased iphone5 in December. It was working fine till now (only if we ignore the heating of the device while charging). But then 2 days back i suddenly noticed flickering of the display on my phone's screen . I searched it on the internet and found that there are many people who have been facing this problem and with their discussions it was concluded that it is a software problem. I got a sigh of relief and dint bother about it. But after half an hour i noticed that my dispaly is gone There was a black screen though the functions work fine as i was able to hear the sound of clicks and reciever calls through earphones. I dont know what has happened to my phone suddenly. I tried hard rebooting also but it dint work. Still looking for a solution I am sitting with a phone with no display and cz its nano sim, it is restricting me from using it in any other phone.I dint expect such a problem in Apple atleast :