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When I plug my 4S into my computer to charge it, it automatically opens MS Word and then shows me another window with my picture in it. How can I turn that off, or what is causing that to happen? Thanks
HelloMy son has typed in my passcode wrong on my iphone 5 and it says 'iphone disabled please connect to iTunes'I had rung O2, and they said that the only thing they can do is do a restore on the phone but then everything will be deletedI'm not bothered about the apps getting deleted, it's the photos and videos I am most worried about because they are of my 4 month old daughter since birth and these are the only photos that I have of her. I have only sent around 20 photos to family and friends so if I lose all these photos on my phone then I will only have 20. There are over 2000 pictures of her on my phone so I really really need to get them back I don't have iTunes, I have never downloaded it or anything. I have always taken my pictures off just by plugging my phone into the computer, going to My computer and copy and pasting them like that but I have not done this in 2 months and there are so many photos and videos that will be lost.I downloaded iTunes, logged in using my email and password but every time I connect my phone it keeps saying for me to put my password in on the phone but the numbers aren't on the phone screen.Is there any way I can get my photos back?Can Apple get them back for me?Please help
I bought it in January. I just can't believe that my iphone wil not synchronize with my iTunes anymore. And every time the battery gets low, i will have to turn it off and wait it to be full charged, so i can start to use again. Does anyone here had the same problem??
I have recorded conversations on my iphone, and i would like copy all on my computer.But I can't find where there are ....I see only photos,not sounds ! Can somebody explain how i must to do ?
Apple recently replaced my broken iphone 4s with a new one. Everything was great, the backup on my computer worked and I had all mystuff from the day before it was replaced. However, when i plugged it in to add a few new songs, they didn't sync. In fact, my itunes never finshes a sync anymore, it just stops here for no reason. Any suggestions?
So I got my iphone 5 around Christmas time, and I feel as though I need to start fresh. I want everything to be as good as new. I am absolutely getting frusturated with iCloud right about now. I already put all my pictures on my computer (not connected to iCloud), and my contacts are in a vCard folder on my desktop. I don't have music on my iphone, and my apps I'd like to keep. How do I back up my iphone to ONLY my computer... When I tried deleting my iCloud account, it deleted everything (including the contacts that I backed up to ONLY my computer). Long story short... I hate iCloudI want my phone good as newI want my appsI want my contactsI want my text messages if possible.I don't mind resigning into all my email accounts and app accounts. When I do have my iphone good as new as when I got it, then I will later on ask a question on how iCloud specifically works... with such a tight schedule like mine, it is hard to go to the genius bar and ask all of these questions... Anything helps... Thank you.
hi sir i am use the iphone 3gs .one day i was suddenly deleted the ultrasnow.Then my phone was stuck in apple logo after i watch one page in wapsite that is tell redsnow install computer to iphone then i am try the trick download the ifunbox then install reasnow then reboot but my phone is stuck in apple logo.after i m watching youtupe then do the jailbreaking in my iphone 3gs .its was failed .But it was no use .my apple iphone 3gs was stuck mode in always ,i am put in charger it not connect
I accidentally clicked on a download button and a box popped up with "Wondershare Video Converter Ultimate" on it. I cannot close out of the box in any way. I even tried shutting down the computer but it won't let me unless I close the box. I even shut down the computer manually by the button in the corner, but it was still there when it came back on. Any help much appreciated!
Whenever I try to sync my iphone 4S, iOS 6.1.3, to my new Asus computer with Windows 8, I get a message saying "iTunes cannot read the contents of this iphone. Go to the Summary tab and restore." So I go to Summary and hit restore, and it doesn't seem do anything, other than want to download new iphone software, which always takes about 4 hours, and I inevitably end up with some sort of error that prevents it from loading. I've removed and reinstalled iTunes, and restarted my phone, but it doesn't seem to work. I would like to be able to sync to my computer, but it doesn't seem to work. Before I was on an Asus computer with Windows 7 and it worked fine, and now I can't get it to work at all. I have the same Internet Security provider as before, so I don't think that's it. Can anyone figure out what I should do? Thanks
My girlfriend recently broke her iphone 4 and had to get a new phone -- ever since she got a new phone, my iphone 4S is missing hundreds of texts from her. The last text my phone shows from her is from over two months ago. At first I thought that only the iMessages were missing, but we have exchanged hundreds of SMS and iMessages in the last few months and they are all missing. After she broke her phone there were a few days she texted me via iMessages on her iMac -- and those texts are all missing too, iMessages on her computer is also totally messed up. I can understand why she would be missing a few messages on her new phone since she hasn't backed her phone up in a few weeks, and using iMessages between multiple devices is still glitchty -- but why did my girlfriend getting a new phone cause hundreds of texts to be deleted off of my phone? Currently running iOS 4.1.2 on iphone 4S
I was restoring my iphone and on my computer there showed an information that I have to wait a few seconds and my phone will start working again. There appeared that Apple logo on my phone and it's stuck.... what should I do? Please help!
i recently purchased the I phone 5 and when i hooked it to my computer to sync it i accidentally registered it as a new phone and not as my i phone. Now i cant get it to sync to all of my info that is already stored in I tunes.Please help???
I have been using my iphone 5's app Notes to dictate my inventory and send it to my computer rather than typing in everything... until today. The microphone icon in Notes is gray. I checked Messages and Mail to find that the microphone is operable within those apps. Where do I go from here?
Hi, I am trying to put my iphone in DFU mode, but my power button doesnt work. Anybody knows how to put it in DFU MODE from the computer?
I'd get a phone replacement and has been using it more than a month without restoring the previous data, hence once I'd connected to my computer intended to restore the previous data (photos, notes.& etc) ended up missing all my current data, what to do to rescue the missing data as I'm desperate on it, appreciate for any kindest help and advises, thanks.
i dropped in water same day but hours later put in rice for two weeks connected it to wall charger and presed all buttons and apple came on screen turning of and on and then connect to itunes image came on so i conected to computer andcomputer said restore phone itried restoring but it wont restore
When playing music through the headphones that were provided with my phone, I would hear a crackling noise. Then it would shut off and pause on my phone. When I press play it doesn't play until I wiggle the hpeadphone jack. I put my headphones into my computer and It worked perfectly fine. So I deduced that it was a problem with my headphone port on my iphone. Any suggestions? Also I just got this yesturday so its in warranty.
I need help to fix my iphone 5. i recently plug in my iphone 5 into the computer and tried to play music on youtube, or websites it does not play anysounds. but when i tried to play music on the music app it works normal. anyone knows please help me. thank you
Just recently, I've been experiencing problems with my iphone 5. I regularly charge it by connecting it via USB to my computer. However, over the past few days when I attempt to do this, I am spammed with this warning message: "Because a USB device was drawing too much power from your computer, one or more of your USB devices have been disabled." Additionally, whenever I attempt to plug my phone into a wall outlet to charge, it will connect/charge and then immediately disconnect. I was hoping someone could lead me in the correct direction to resolve this problem so I can efficiently charge my iphone. Thanks.
I started with one iphone. Then an iPod was added. Then another iPod. And now 2 more iPhones. The phones are all under an A T & T family plan. When setting them up I used the same Apple ID so we would all be able to get the same apps. I'm not sure if this is correct. It is causing problems because any apps that are added to one device it automatically goes to all the other devices. And calendar events are popping up on other devices. Also whenever a device is plugged in to the computer to charge or update, they all say katie's phone which is the original device. How do I get iTunes to recognize each individual device? Any help would be appreciated.
Am i able to download iOS 6 onto my laptop from apple
my phone updated; but now it wont turn on or connect to the computer.... and when it does power up it says connect to itunes its the ihpone 4
I just recemntly exhcnaged a damaged iphone for a new one. the old one was lectricuted and could never come back on. I had backup up some photos on a wondows computer but not all. WHen this happened i was under the inpression that atleast some of the infromation was being stored on the icloud but when i restored from iclouyd the only thing i got back was my contacts and a few old calender netires. no photos and no video. HELP!!!!!
how do i fix my iphone!!
Had trouble receiving texts, I did an IOS update, it lost everything on my phone. I had it synced to the computer it synced to my sister's iphone data and now I cant unlock my phone or do anything. I am receiving texts from her contacts meant for her! We are from different providers so I dont know how this happened. All of my apps got changed to hers! HELP!!!
I recently upgraded my iphone 4 to an iphone 5 yesterday, I want to sync my new iphone into my computer as it contains all my data and files from my previous phone. When turning on my computer I believe I accidentally closed the window to sync the phone meaning I can no longer sync that device. Is there a way to go over this, as I need to sync my files onto my phone?
I have an iphone 4S. My software and iTunes versions are up to date. My computer runs Windows XP (not so up to date, I know). Here's my dilemma: I'm in the middle of a legal battle (details don't really matter). Point is, I need the ENTIRE conversation to use as evidence in court. Phones are not allowed in the courtroom so I'm left with no other option except to figure out how to print them. I have called my service provider to try and get the transcripts. They told me to call the Apple Help Center. I called Apple, they told me to talk to my service provider. The typical run around. I finally spoke with someone who somewhat sounded like they knew what they were doing, but their only suggestion for me was to download an app that would allow me to export the messages off of my phone onto my computer. Unfortunately, he could not suggest any app inparticular (go figure). Here's my other problem: because I'm in the middle of a legal battle, I'm a little short on funds. Does anyone know of any programs for download that are similar to BackupTrans that I can use for free? OR, there is an app in the AppStore called "SMS Export" made by Fabrizio Farenga for $5.99... Can anyone tell me if this app is worth the 6 bucks to purchase (does it actually work?)? I desparately need this conversation to use in court. Someone please give me some ideas!
How do I do a back up and restore from My computer to My IPh 4SI let a Version tech do a refresh on it and now My music/songs just ramdomly play when I make a selection...it doesn't play the song I want it to. Lady at Verson said #1 plug your ph inITunes#2 DO back up#3 Restore#4 existing Itunes acct.#5 Sign in with your Itune acct.#6 restore from back up But I can't find where I sign into My Itunes acct.Please HELP. Thank YouKay
At the moment my computer is broken and I can't update using my computer. I have an iphone 4s and the update option used to be in my settings but it's not any more. Is there any way at all I could update?
A major issue with my iphone 4. So basicly Itunes won't recgonize the iphone, I basicly tried everything. I also think the DFU mode doesn't work for me. There isn't any problem with the computer or the usb cable beacuse Itunes recognizes my bro's iphone.I really don't know what else can I try.Tried updating to 6.1.3 using the iphone without the itunes but it comes out with an error.
Hi, I have an iphone 5 that's about 5 months old now.I bought in India.My phone died last night coz the battery finished..and i have been trying to charge it ever since and it isn't working..I did everything possible(like a hard reset : Holding the home and power buttons down with various time combinations) and nothing worked, it isnt even turning on(Not even the Apple Logo is being displayed).There has been no external damage to the phone in any aspect.I tried charging it using my computer, a wall adapter and a power bank and NOTHING SEEMS TO WORKSomeone Please HELP!
I have been having trouble with my iphone - sudden decrease in battery life, apps not working, Wifi not working, iCloud not working (don't ask me why, but when I go to Settings>iCloud>Storage and back up, the toggle is off and greyed out, giving me no option to turn it on). I was advised to back the iphone up on my mac, reset the iphone to factory settings and then restore it from the Mac. So, all my apps have come over, but none of my contacts, SMS's, nothing. I can probably live without the SMS's but it will take me a long time to re-enter all my contacts. However, they are all still in the Mac. But I can't work out how to get the Mac to send the addresses back to the iphone. As previously stated, the iCloud doesn't work, so I can't use that. I looked through previous entries and the advice was: Open iTunes. Connect the iphone. Select it under the Devices heading in the iTunes sidebar. Click on the Info tab in the main window. Check the Contacts box then sync. However, when I do this it say in contacts "your contacts are being synched with your iphone over the air, over-the-air sync settings can be changed on the iphone" But I don't want them synched over the air, because over the air (I assume this is iCloud) isn't working. How do I set it (either iTunes or the iphone) so that it synches, via USB cable, with the contacts on my Mac? I am totally, utterly confused and a bit cross as I am now worse off then before I reset the phone and was told that it would just back up from the computer. And even more annoyed when I know the data I want is all still there (on the Mac in address book), I just can't drag it across.
so i have an iphone 4s and it has decided to stuff up i did a system restore but since i cant disconnect it from power supply i ant connect it to my computer to run tests to see whats up with it.
My power button on my phone stopped working so before I went to the apple store today I backed up my phone to the computer (itunes) instead of icloud. Now I have my new phone plugged in and I hit restore from computer. It restored all of my texts, pictures, contacts, voicemails etc. Most of my apps restored except for like 10 recent ones which were all PAID for apps. Then a message popped up saying not enough icloud storage to finish restoring. I'm not even using icloud so what is the problem?? I also checked all my apps on itunes, none of the apps that dissapeared are on there either
A couple days ago, I dropped my iphone 5 in water. I put the phone in rice to dry out. After letting it sit in the rice for a couple days, I took it out. The phone works completely fine, I'm recieving calls and text messages, and I plugged the phone into the computer and it's at 60% battery. However, I can't access my phone. When I try turning it on, the screen is black, and it remains black. I've tried holding down the power button and the home button, but the Apple logo doesn't show up. How can I get the screen to start working again? I got my phone from Sprint, would I be able to take it into Apple and get help or would I have to go to Sprint?
The computer says "The iphone "iphone" could not be restored. An unknown error occured (2006).
I have been having problems with my iphone turning off at anywhere from 80-100%, in fact I haven't seen it anywhere near 50%or less in about 2-3 months. Sometimes it would turn back on if I press the power button or home and power button, and would show the same battery % as when it shut off, but would die right away again till I charged it. Sometimes it wouldn't come back on till I put it on the charger. Last night I took it off the charger when it was 100% and went to use an app right awayand it died still at 100%. I put it right back on the charger and expected it to turn right back on or at least turn on in 15-20 min. It has been on the charger sonce last night and still has not come back on, and yes it shows the lightning bolt like it does whenever it is charging, and shows no battery power. I have tried pressing the power button both on and off the charger, tried pressing the home and power button for 15 seconds, and even tried longer both off and on the charger, I have tried changing cords and the adapter, and different outlets, I have tried plugging it into the computer and it again shows the lightning bolt and low battery thing and itunes and the computer doesn't even acknowledge that it is plugged in. I'm confused as to what else I can try. Of course it dies after 1 year warranty is over.
i recently updated my iphone from ios 6.1.3 to ios 7 beta, how to go back to 6.1.3 since my computer wont recognise my iphone anymore..
My phone will not connect to itunes long enough to get it to reset. Is there any special key combination that I can use to brick the phone so that I can start from scratch, but without connecting to itunes? The phone will not restart and stay on. It just continues to go on and off on and off. I get the apple logo, then to the home screen, but the slide to open bar does not glow, and then it just shuts off and starts over. It never is on long enough to register with the computer. I have tried both reset techniques. neither works. (holding down home key and on/off key until i see the apple logo, or holding down just the on/off key(never see the power bar). I have an appointment, but would rather not go into the store. If there is another way to brick the phone, I could then restore from backup. Thanks!
I can't get my computer to recognize my own iphone. This is a problem I have been dealing with for some time now. I know my port on my computer isn't broken because it recognized my mom's iphone when I tried hers. Also, it charges my phone when plugged in. I'm trying to reset it. Please help!
I was trying to download music on ITunes and my phone was plugged into the computer, then something popped up asking if I wanted to download a new software and I did. It downloaded and then my phone turned off. It won't turn back on but the screen has a picture of an auxiliary chord and an arrow pointing towards the ITunes icon. So I plugged it back into ITunes and it still won't turn on and that picture won't go away either. I have tried holding down the lock button & home button at the same time for 10 seconds but that didnt do anything either. I have no idea how to get it back on. PLEASE HELP
Apps can be re-download, apps data are backup but not the apps themselves.You should have them in computer iTunes.
When I press the camera icon it shutters and brings me to the home screen! VERY FUSTRATING! Someone said to use iphoto but how does this app for the phone import to the computer? What do I do? Pay $4.99 for an iphone app? Never take photos again? Or scream until I get my cash back for this **** phone!!!
A friend has given me her iphone 4. It still has all her data on it. I want to install my data and erase hers. How can I do this and make sure my data is safe. I connected her phone to my computer thinking that I could reset it back to factory settings but it seemed that my computer wanted to save the data off the phone first. I don't want to do this. What's the easiest way of wiping her phone clean and then installing the data from mine? There are a couple of game apps on her computer that I'm happy to keep. Is it easy to save these? I'm prepared to erase them with the rest of the data from her phone if it's a problem.
How can I restore my lost contacts on iphone 4, as they were lost when phone asked me to update. Contacts were only on phone, not backed up on computer.
I have had about 34 notes on the Notes application. Now they are gone. I just backed up the phone from the latest data on the computer and when I checked the iphone,the data was there in Notes. Then it just disappeared as if I had deleted the data myself. Can't figure out what I have changed that would cause the loss of information. Please help.
Depending on what Operating system your computer runs you should follow on of the articles below to troubleshoot the issue with your phone not being recognised in itunes. Windows:http://support.apple.com/kb/TS1538 Mac:http://support.apple.com/kb/ts1591 Make sure you follow all steps in the article based on your computers operating system. If all issues remains then you should try a back up to icloud. Go to settings>icloud and sign in with your apple id then follow the article below and it will show you how to back up to icloud and what can be backed up: http://support.apple.com/kb/ht4859 Keep in mind you must be running iOS 5 or above to have the icloud feature.
When i plug in the iphone 5 to the wall and my computer it says its charging but its stays at 2%. When i plugged it in at night it was at 2% and when i woke up it said it was charging but still at 2%. Ive tried charging it with my mac but still says its charging and is still at 2%. Can someone please tell me how to fix the issue. My phone has always charged normally and now it wont. Ive tried different cords too.
I deleted all pictures, videos, most applications and am down to about 600 mb, I have 12 gb of corrupted files that I can't find to delete. I did a reset and the erase all files thing and reinstalled from my computer back up, but it didn't fix anything. Please help!
i put on a password for my phone and after i saved the password i made sure i knew it so i retried the password and it worked so i left my phone then when i came back it wouldnt accept my password and so nect thing you know my phone tells me iphone disabled connect to itunes so i took my phone usb connected it to the computer and now itunes is telling me that it recognizes that the phone has a password and that in order to use itunes with my phone connected to the computer i need to put in my password which i cant so now i dont know what to do