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camera is not working properly. At first it showed up with pink purple and all sorts of different pink and purple lines on the screen, it would also go in and out to different types of shapes. And now the shutter won't open and I can not switch from front facing camera to the rear camera. The buttons (auto,options) do not work either. I tried resetting the settings, restarting my phone, nothing has changed...
Hello, i purchased my iphone 5 about three months ago. I keep it in tip top shape with a top of the line case. Just yesterday my sleep/wake button quit working. It will push down but nothing happens when i do so. Apple's troubleshooting said to turn my phone off then on or to try restarting it. However, I can't do either of these things because the button doesnt work! Do i really have to go all the way to the apple store to get it fixed? And if so will they replace it for free? Thenk you!
i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone is there anything apple could do if i took it to one of their main shops??? Kris (bulzy_23)
Every time I try to update a app or download one and they are free it says sign in for payment option
I bought an iphone 5 and i drpo damaged it.I bought the iphone in india and can i get and out of warranty replacement for $269 in the US as my mother is flying to the US next week.and will apple give me a replacement iphone free of cost.I HAVE THE APPLE ONE YEAR LIMITED WARRANTY.
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new Iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
Hi there ..i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website" WarrantyEvery iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "so can i change it while am in france ?
Since its my second time breaking it will it be free to replace the phone again? ihave apple care+
My iphone 5 is one month old and I cannot talk for 2 hours without my battery dying. It wasn't like this when I got the phone last month but in the last week - it won't hold any charge. My OLD iphone that is 2 years old has a longer battery life than this with tons of use. I have been turning ALL of the apps off (which i should not have to do with a one month old phone) and I still can;t get 2 hours of use without the battery dying on me. tI's starting to annoy me and if my battery is bad I just want to go get a new phone. Is anyone else having this issue or does anyone know how to check to see if my battery is bad? Any ideas is this can fixed? Thanks in advance for the help
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
I've had my iPhone 5 16 GIG for 2 months. The day after I got it from the store I noticed a annoying rattle. I know that there had been many discussions about this topic, but I was wondering if apple would replace my phone? It does have some damage from my cell phone case but that's it. I've only dropped it twice, would apple replace it for free?
Okay, so I wanted to install vine (an app) but I can't. The reason why is because the free button (the app is free) is faded out so I can't download it. I tries so many different things but still I can't install certain apps. When I try to click on the button nothing happens. Because its faded so I can't use it.
I got Iphone5 to give gift to my mom on motherday i bought it from online i have also proof of purchase i go to apple store to book an oppoitment in regent street but i find the guy who treat me very badly first he too my phone go inside the lab after 20 minutes he com back and ask me proof of purchase i showed him after he told me can you come tomrrow we will fix it it will take time i said to him keep my phone for fixation and give me one paper as a receipt after he replied me we will fix it now please wait for 20minutes i said ok after 20 minutes he came back and said we can not fix this because you dont have proof of purchase i said i show you early but he said we dont accept that we cant deal with you.It seems may i criminal the way he treat me or something else i am shocked because next to me there is a lady and she is attractive as well one of apple employe treat such a nice way i feel happy the way he treats him she brings her sister phone the Apple employe change her phone straight way but in my case they ignore me.I dont know what is wrong with me because the way he treats me just ignoring me...i book oppoitment as name of(sazzad ahmed) at regent street time was 8.50 i cant remember the name of your employe because i was shocked the way of him to treat me such a worse thing for me in my life.Every time we preffer apple product because of his warranty services.please do something for me i am lso feeling ashamed this phone was a gift .
i can only talk through my phone via speaker phone. the earpiece doesnt work nor does talking without speaker
FIX MY BATTERY!!!!!! I had WIFI location services off, LTE , everything, didnt listen to music., had it in my pocket at work and it drained to 64 % with me doing NOTHING to it. I used to beOK with the whole battery dra. in talk cause it didnt happen to me. NOW ITS AWFUL!!!!! IPHONE5......LATEST UPDATE HORRIBLE BATTERY LIFE!!!!!!!!!!!
Is there anything that can be done short of deleting one account and recreating it elsewhere?
If I buy an iPhone 5 sim free in the USA will it work in Europe ?
Hi. I have a iPhone 5. When I plug my phone In to charge it charges fine but it has to be plugged in perfectly straight. If I move or knock the charging adapter in the phone it will stop charging even though it is still plugged in the phone. The adapter seems like it only can be charged when it is in a certain position. This is obviously a fault. It is not my adapter as I have tried several different ones. There must be something wrong with the charging port on the iPhone. What I would like to know would this be coved under apples warranty?
I dropped a hard metal spoon while i was clearing up and it landed directly ontop of my iphone when it was the table and its cracked the screen.The phone still works as if no damage has happened, but its just a crack and im worried it will get worse. I bought this phone definately less than a year ago, around christmas because i remember being served through the fast lanes, so its still under warranty. I just wanted to know how much it costs to fix it. My friend told me she took her phone back when she owned an iphone because she had cracked the screen too by dropping it. And they gave her one free, so i dont know how much it is, but when my brother went because of the speakers not working on his, they wanted him to pay £119, but that was two years ago. I doubt very much i will get a free one because it was damage caused by me, so i just want a rough idea how much it will cost to fix because im hearing two different things. Thanks in advance
hi, recently sold my iphone 4s. and the new guy gets this message when trying to login to icloud. "login failed due to you have reach the limit of the free accounts on this device. already talked to the hungarian apple support. i was advised to ask here.
Hi after I updated my iosOn iphone , every time I want to get a free app ,it wont allow me and asks me to verify my payment type. since those apps are free I dont know why I should give my credit card info .
I don't have insurance & my iphone screen keeps flickering and my camera is not working, so I was wondering if apple would replace it for free because it wasn't my fault?
I have an iphone 4, need to get to cellular network data, it will only go as far as cellular on the phone, I have straight talk service. Please help! I cannot send or receive pics!
Haven't had my iPhone for long (around November for my birthday) and for about the last couple of weeks recently I have had major trouble with the battery charge. At first I thought it was the cables, so I got new one after new one and they'd work but then stop working. Until the last one I just purchased, it pretty much stopped charging the phone straight away. No lightening or sound response, no connection via computer etc. So, when my charge ran out I still had it plugged into my computer and now my phone only chargers when it's off when it's plugged into a USB port (bear in mind, it doesn't connect to iTunes-it says USB is unrecognized although it still chargers the phone when off). However, it charges fairly quickly when off but when in use the charge diminishes just as quick as it takes to charge. Not only that but now whenever I wish to turn my iPhone off, it turns itself back on. I have recently sent off my phone to the Apple store to have it checked over and it came back to me saying they couldn't reproduce the symptons I had mentioned so there was me thinking everything was fine but nope, still faulty. So a bit disappointed with paying £7.00 for delivery to have nothing been done about it (not only that, but the phone as also out of charge when returned so it just seemed like my phone wasn't looked over one bit). Also a bit disappointed and annoyed at the fact I'm still paying for my monthly contract for the phone when I am unable to use it!!! I haven't damaged the phone (it basically looks brand new) and haven't exposed it to any liquids. The USB port on my phone where I charge it seems clear too. The annoyance of having to send it back to Apple costing me more money is offputting so does anyone have any other suggestions? I'm going to my local 3 store to see if they can help me out but I'm just a bit fed up now. Can see this is a popular problem amongst other iPhone users too. Many thanks! (Oh and need to add I HAVE updated everything on my phone, restored everything, restarted etc.)
Spyware is very easily accessible and requires nothing from the Apple store, and although I realize some of these posts are several years old-at this point, it is simply misinformation. All one needs is a similar program to the one in the link above and not only can your sms messages be accessed, your calls be intercepted and recorded, but the camera in your phone can be remotely accessed and activated at any given time without your knowledge. As you tap away on your handy little iPhone you love so much, in whatever possibly "compromising" or embarrassing position you may be in at the time, a creeper can be looking you straight in your face or observing your enviornement at their leisure. Imagine the horror in finding out that you were sitting there on the toilet gaming and someone was watching you the whole time or better yet, while you were involved in an intimate interaction while your phone sat charging on a dock on the nightstand next to the bed? How about knowing that every incoming and outgoing communication is recorded and documented for the creep to scroll and read through like a book? This is some scary stuff, and it's been used on me via an encrypted picture message. I've done a full restore of my iPhone and the pc used for backing up via iTunes to ensure that the spyware wasn't then rooted into the pc or the iTunes, and was even told to create an etirely new Apple ID, but aside from this and there being no true scanning software for malware, spyware or viruses for the iPhone-how can I be sure that this encrypted software has truly been eradicated? Is there an antiviral program that I am unware of? I'm not looking for a secure AVG browser, I'm looking for a detect and destroy scanner program. <Link Edited by Host>
Hi I have been charged twice for free apps, any particular reason and am I the only one?
i am unable to download apps from the App Store. When I click on the install button, the app doesn't start downloading. It changes back to the 'free' button after a min
I never had problems before buying apps for my iphone 4s. I even bought some today. then I started getting a message that paypal is not compatible with itunes and I had to go to my account and put a defferent payment. I did that but I still can't buy apps or even download free apps. Has anyone else had this issue and how did you fix it?
im 2 months into my 24 month contract no insurance as i thought the house insurance covered it but they dont as the phone was stolen from work. So im stuck with a contract for a phone i dont have that some guy now has for free..... I have been using the find my iphone app but it has been offline since? they turned the phone off straight away (as any thief would do)After doing some research i came to know that the find my iphone app doesnt work if the phone has been switched off? Ive reported the theft to police they have CCTV footage but cant track the theives! Isnt there anything that can be done other fork out for a new phone?! I dont understand why an app would be made that does half the job? obviously the first thing a thief would do is turn the phone off? And ive even found out that if they plug the phone into itunes they can jus wipe the handset not impressed. We pay so much for these handsets yet there not even upto scratch with security features. (overpriced? definatley) You would think that with all these updates they come up with they would have done something for the security and tracking. Im disappointed with the what i have found.
why am i asked to fill up billing info for free apps
I have been downloading apps and buying songs from Itunes without problems. I just started having this problem. I am trying to update free apps and download free apps. It will take me to the sign in and billing account verifcation page but then denies my information which is correct. Can someone tell me what is wrong and how to fix it?
So I went to sync my iphone 4s today and I noticed that "other" space was taking up 13 gb of my memory! i only have a 16 gb phone! what the heck. i cannot seem to figure out what is taking up all this space.. What takes up all this space and how do I free it up?? HELP! thanks!
Recently whenever I try updating my apps a message pops up saying "sign in required, please sign in to view billing information" so I sign in and it takes me to the payment options page, there I have all my correct data inserted which I checked about 5 times, but it says "access denied, please Chios another payment method". Problem is I don't have mother payment method and I don't see why it can't accepts this one.Note: all my apps are free and I am running ios 6.1.3
i know one of the pins has come out for sure because i put it under my lamp to check!WILL APPLE DEFOS REPLACE IT? ITS STILL FULLY UNDER WARRENTY!!!
So once I got my iphone I didn't touch it till I got a case...Anyways, I had problems with my lock button as soon as I clicked it..It wasn't easy or smooth to press down it was always hard now I have to use my teeth to press it down to turn it on...Can I get it for free??I have insurance...Should I bring that up?Or should I try to get it for free since it wasnt my issue..Plus my cable is broken and my home button is slow to respond..I didn't do anything.I was just using it.That's all!
A few days ago I got my iPhone unlocked from my provider (Telstra) as I am about to travel and wanted to put a country specific sim in it. Since then no non-Apple apps have worked.I have tried (many times) to :- 1. restore from a previous backup (plus multiple syncs) and using different backups2. delete an app and reinstall it3. download a new free app (and when that didn't work I deleted it and retried installing it)4. sign in and out of the app store on the iphone5. sign in and out of the app store on my iMac6. de-authorise and re-authorise my iMac7. wipe the iPhone clean and start with a fresh install8. And reset the device too many times. Nothing I have found on any site has worked. I thought the wipe the phone clean would have done it but it hasn't.I have wasted about 20 hours trying to get this thing working again. If I wasn't going on vacation tomorrow I would be at my provider getting them to fix their mess but I can't. Can anyone help? Please? iPhone 4S (Apps are active - just won't stay open)
My iPhone 4S will not connect to wifi when I have to enter a password (yes, the password is correct). It will connect to free wifi. Any ideas? I've tried resetting network settings, forget this network, rebooting and renew lease.
Recently my iPhone 4s stopped charging via the wall charger and my car charger, I have experimented with various cords and wall charging units, and it still does not charge. I recently took my iPhone to the Mall of America Apple Store and they said that the problem is with the device and since the device is out of warranty, I could use my upgrade and "upgrade" to the iPhone 4 for free, I could get a replacement 4s for $200, etc. However, since I am unemployed and my contract is almost up with Sprint, I do not want to spend that kind of money. The Sprint store says the problem is with the cords, but since I have tried multiple cords, I suspect the Apple Store is right. Has anyone here experienced this issue, if so were you able to fix and how did you?
My iPhone 5 will not ring, it appears to be set to mute mode but can hear phone call but unable to go hands free, all sounds vibrate only!!!!!
the app buttons just doesn't get clicked..it stays freeze.. i mean it doesn't change the status from 'free' to 'Install' same thing for paid app also...kindly help me out
Hello, I have previously used Shoutcast radio player on Android and I liked the fact that it showed the name of the song playing. I downloaded Shoutcast for my Iphone and that feature has been removed it seems. So my question is this: Is there a preferabley free music app that will allow me to search for my genre of music and play that station and list names of songs? My generes of music are Metallica Stations and Soundtrack Stations. That's what I like to listen to mostly. So is there any app out there or am I stuck with Shoutcast until they update the app? Thank you for your assistance
I bought a full price Unlocked iPhone 5 from Apple back in January to use on straight talk. I had some issues with data on straight talk not being reliable and I had to keep turning data off and on again to get a connection. Now that TMobile is supporting the iPhone at the same price as straight talk I figured i'd give them a try - after all that's what having an unlocked phone with no contrat is all about right? I'm a free agent. So i signed up however i don't get 3G anyhere, and my 4G coverage is spotty (talking HSPA+ 4G not LTE). This is because my $599 unlocked phone doesn't have AWS support. My question is why won't Apple release an update that will allow my identical hardware to work the way the one would if i bought it from TMobile? It's the same A1428 Model, the ony difference is the software. I really don't have to have to sell my older A1428 to buy a new A1428 from TMobile just to get it to work when it should have anyway. Can someone respond as to what Apple plans to do about this? Thanks,Andrew
My Iphone 5's Sleep/Wake button works only 6/10 of the time and i would like to go over to the genius bar and get a replacement however there are several dents on the iphone will i have to pay a fee to get it replaced or would i get fixed for free?
I have a iPhone and when trying to download free apps it says they is a billing problem can any1 help
I want to use my iphone i had with verizon on a straight talk plan. Waht is the best possible method to make my phone function on a new network?
How to sign in the iTunes store without a credit card
iphone 5. whenever I make a call or someone calls me I always need to put it on speaker phone. I cant talk to anyone while talking into the phone in normal mode. My phone is updated to 6.1.3 I need help!!
Hi ! I have got a problem with apps download. when I try to download free apps on my iphone the system requires to make a verify payment and asks me to fill my acount details. can you help me with this problem? please!
Ihve other memory of 2,4 gb on 16.00 gb Iphone??How to free of the unwanted memory??
My wife has a iPhone 4s 16 GB phone that she has had for about 16 months. It is out of warrantee now and go figure now it is having issues with the screen. On a daily basis, the screen shows strange colored lines. But they aren't straight across the screen, they seem to follow borders between different colors, like a contour line. And sometimes the entire image on the screen starts to jitter up and down. These can be temporarily fixed by pressing on the display, typically near the earpiece. I've opened it up and pressed on the display connector to make sure it is in tight, but the issue still shows up. I would think that being able to clear the issue by pressing on the display rules out any software issues, but the way the discoloration behaves is sure strange. Has anyone seen this issue before?