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Dear All, I dropped my iphone a few months back and ever since it's been in a support case (I bought it 1 day after dropping the iPhone 5 to the floor... how cruel can life be). I'm not worried about the dent in the upper right corner (power button). I'm more concerned about sound it makes when you shake it (it had this since day 4 already)... + the fact that the power button is not working anymore (even that I can overcome if needed).Nevertheless I'm worried about the warranty. I live in Europe (Belgium) and have to say that I'm completely disappointed in the service of the store where I bought my phone (an official apple reseller but not an apple store). With that said I rather know my options in terms of warranty other than asking it in the shop (cause they'll argue anyway). It's an official iPhone, done nothing fishy with it (only shouldn't have dropped it )
I got my first iPhone as a gift the other day (32GB iPhone 5 from Verizon). However, the camera app on it does not work. When I launch it, either the closed shutter is displayed, or the screen is completely black and none of the "buttons" (i. e. Options and switching between front and rear cameras) work. I have tried completely closing out of the app and doing a restore of my iPhone through iTunes, but it still does not work. I have a case, but the lens is completely visible. Any help would be appreciated!
I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages?
My iphone was completely submerged in water last night. I put it in rice. Everything seems to work properly. But there is what appears to be water under the iphone screen. In the very middle of the water, it is blue. What does thar mean? Will it go away? Can I help make it go away? Will my Apple insurance plan cover this? Please help!!
Take your time to write a thoughtful comment on a video, hit send, and it's gone, "youtube is not available". It happens frequently on the iphone app yet never happens on the desktop site. This bug has followed the youtube app across multiple phones (OG & 3G), multiple OS updates, and still happens randomly. Not having a feature is better than one that frequently doesn't work, and frustrates, as well as wastes your time...I'm so ready to checkout the latest from HTC I copied this question from an archived thread from 2009. I'm having the same issue. I comment on YouTube a couple of times and it's fine, the third time it completely blocks me. It's very frustrating. Looking at the replies from 4 years ago it seems that its definitely the app that has the issue, not the main website. Something to do with capture was the solution last time. Why do I have this issue now, does anyone else have this problem?iPad 3' iphone4sPlease sort it out, it's getting hard to defend iPhone these days!
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
I have a used company phone. The old emplyee has locked the phone and cannot be contacted, how can I unlock it to remove apps I don't want?restrictions are on, and no-one knows the passcode
My iPhone 5 battery drains a lot. After 42 minutes of usage, and 5 hours of standby it drops to 89%. I'm just wondering if thats normal. I was wondering, if theres a way I can completely restore my iphone. Like restore nothing back onto it, only my text messages and imessages cause those are really important.
I recently had a software update (6.1.4) on my Iphone 5. I ran the update last week and everything seemed fine. However, as of yesterday my phone no longer made sound, it just stopped making sounds to everything. It makes no sound when it rings, when I receive a text/email or when I try to listen to music. The sound is completely dead. The little switch on the left of the phone is turned on for volume. I did a reset and nothing seems to help. Has anyone encountered this problem? Does anyone have a solution?
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an iPod Photo Cache file with a Photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iPhone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
I have an IPhone 5 and it seems my battery will be drained completely in less that 4 hours, in addition the temperature of this phone is 102 degrees...this seems way to high to me. any help or advice?
Hi all, yesterday I had two requirements from my iPhone 4 and none of them was fulfilled, so I decided that this is my last Apple device. If any of you can change my mind, go ahead a try. 1st, I wanted to copy a file (pdf) from my local drive at home and then open it in ezPDF Reader. So I used NetPortalLite to access my drive and downloaded the file inside the NetPortalLite. But when I wanted to move the file to ezPDF app it didn't let. Why it is so complicated to move files between apps? I have tried to copy in NetPortalLite, then paste in ezPDF Reader... it didn't work! 2nd, I wanted to access my local drive at home to run a video file. This function is available only in paid apps, although other mobile OS have this ability. Why it is not possible to browse local drives directly from the iOS or Safari? Is it so hard to implement this function to the iOS and make it available by SMB://IP_ADDRESS or \IP_ADDRESS? Thanks
I had to redownload my phone through iCloud because of a malfunction in the system, so I could not back up the phone. I had almost 800 pictures on my photostream before, some duplicates, but for some reason less than 100 photos re-downloaded to my new iPhone. It stopped downloading the pictures, and has not turned up any new pictures for about nine hours. Is there any way to get back those pictures? Thanks for any help!
I reset my phone , made a new account even deleted all my apps but nothing works . How do I remove the restrictions if any for the 17+ apps ? Pleasee help !
In my notes, everytime I edit a note, this notification pops up as "Quota - Quota limit reached." and then deletes the current note I'm editing. This is rather frustrating, because I do have some important notes and everytime I go to use it they get deleted after this notification pops up. I did go through my notes and delete a bunch, but there are less that 15 notes and as you can see in the photo this account has 3 and I've definitely had way more in the past. Does the Quota extend to other applications as well?Thanks for the input!
am thinking of upgrading my iphone 4s to a 5. How do I backup all my files and pictures of my old 4s, then erasing it so when I sell my 4s there is not info or pictures in it
I have been having an issue with my backlight turning off completely when I receive a text message on my iPhone 5. It is very random. It doesn't happen every day, just once in a while. My screen will be completely off, then it will fully light up when I receive a text message, then 1-2 seconds later the backlight will go off completely but the screen will remain on. Even if I hit the home button, the backlight won't come on. I have to hit the power button to turn the screen off, then hit the power button again to turn the screen back on, then the backlight comes back on. I don't have auto brightness or anything like that turned on. Any ideas what might be causing this or how to fix it?
Hey everyone, so as an ongoing issue i have around 9.5gb of 'other' data on my 16gb iphone 5. i have restored my iphone from icloud and a pc backup. Set up as new iphone. and restored from back up. deleted every app and reinstalled them all. i have deleted music and reinstalled it. i went through the phone with iexplorer and tried to find the files and its just not happening. HAS ANYONE GOT A CLUE ON HOW TO GET RID OF THIS BUG?!
My iPhone 4s has a bad operating system (confirmed at Apple Store) I was given a new device and we restored my settings, etc. from backup. I was warned that there was a possibility of the glitchy iOS being transferred to the new device. Well after a couple weeks, this proved true. Next step is to restore device as NEW. Before I attempt this, I would like to be as prepared as possible to avoid losing anything permanantly. I am looking for advice with this - since I won't be able to restore from a backup, will I need to create a new iCloud account? Can I remove previous backups from both iTunes and iCloud? Thanks in advance for any help! This has been an ongoing issue since I purchased the phone new in January and it's beyond frustrating!
My iphone 4 will not shut down completely. Therefore, battery continues to run down. Any suggestions?
Following the most recent ios version update, my iPhone 5 completely crapped out and had that little usb symbol on the screen. I called Apple...they walked me through transferring all my almost 3000 photos/videos to my computer (obviously not able to do through iTunes/iCloud when my phone wasn't functioning). I asked if everything else (about 250 apps...no music) would be in the most recent cloud backup which was only a couple hours before the phone crapped out. They said yes. I did the restore and only about 30 of my 250ish apps restored! I never saw all my apps in my iTunes for some reason and all the apps that I can see in my iTunes have been restored. I wasn't at capacity for iCloud storage either because it happened a couple months ago and I bought more storage space. I've only been an iPhone user since Dec 2012 so PLEASE HELP if you can and let me know if there is anymore inof you need from me to help me troubleshoot. PS=I use a good 30-40 of those apps while I'm running experiential marketing campaigns in the field...one of which is a HUGE campaign I'm managing starting tomorrow. I'm toally FREAKING out right now with my apps not all restored even though the restore is complete. PLEASE HELP -super grateful in advance Julia
As golfer I would like to use my Iphone for distance measuring on the golf course instead of a dedicated Golf GPS device. There are a number of such applications avaliable. The issue is that USGA and R&A (the owner of the golf rules) will render the device (my Iphone 4s) non-conforming when its a compass istalled on the device! If it would be possible to reemove the compass I can use my Iphone but I'm not aware of any possibillity to do that. Is ther any?! Ideal would be if the (visuable) compass application have to be installed from Apple Store as optional in next OS version!
This has been going on for a while now. It did have some sort of hot and cold phase. E.g. one day the speaker for Siri works then the next it doesn't. But now it doesn't work completely. It's been really bugging me. I've been hearing a lot of rumours that the iPhone 5 has had loads of technical problems. Such as, delivered broken and certain other things that do not work. Knowing if this is true, I do not know. However, the iPhone still works when I am on the phone to people. People have suggested to me to restore my phone to factory settings. I have backed it up onto my PC, then did a full restore, then restored my backup. Still, did not work. If anyone has any suggestions on what I should do, please could you let me know. Thank you, Sean.
After the firmware to 6.1.3 no longer see the network. Help! <Edited By Host>
Hi, i am trying to pair my 2 iphones both iphone 5 using bluetooth to enable file transfer between them.But when i turn on the bluetooth under Setting->Bluetooth. Both devices are unable to discover each other. Please help. Thanks
My family and I recently moved to Shanghai for my dad's job. We bought an unlocked iPhone 4s w/AppleCare in the U.S. and got a Chinese SIM card in China. I was riding my bike on the street and my phone fell out of my pocket and onto the road. The screen is completely cracked and the power on/off button is stuck. We're going back home for a couple months in the summer. Honestly, I don't want to have to deal with my cracked screen for another month. I'm wondering what my options are for this. Phone repalacement or phone repair? Do I have to wait to go back to the U.S. or can I go to an Apple store here and resolve it.
Hi there, I'm trying to remove the Facebook app from my iPhone5. I've held down the icon til it wiggles, pressed the X, deleted it. I've deleted it from my iTunes library. I've resynced my phone and it's not showing up and not mysteriously reinstalling on my phone (which it did a couple of times) which is great. I then go into my Settings folder on my phone, scroll down the bottom and find it there with Twitter. I click on it and it appears to be an install app for Facebook - Install, Learn More, Sign In etc.... How do I get rid of it completely? As in: I don't want anything Facebook on my phone. Nada. Zip. Zero. Nothing. No Facebook. Is this possible or is there now some deal whereby Facebook is now intrinsically tied with my iPhone5 and there's nothing to be done about it? I'm sorry if there's already been something about this but I really couldn't find it (or I didn't realise what I was looking at). :- Cheers for the help.
I have an iPhone 4S. In January, I started to notice that it would die at 30-40%. Gradually, it started to stay stuck at 100% almost all day then die around 60-70%. Then it went completely bonkers. It would go from full charge to 15% to 0% in minutes. Plug it in and it would go from 0% to fully charged instantly. I took it to Genius Bar, diagnostics showed the battery was fine and they told me to restore it and set it up as a new phone. That didn't solve the problem. Went back that day and this time, the diagnostics showed the battery was bad so they replaced it. It worked normally for a little bit before it started doing the same thing again. So I took it back and they replaced the phone. After a few weeks, the same thing happened with the new phone... stuck at 100% for a long time, dies at ~70% (keep in mind I set it up as a new phone so rule out any software issues from a previous backup of the original phone). At this point, I'm thinking it's a faulty charger or something that's screwing up the hardware. So I was back in the Apple Store again. They replicated the problem and told me to restore the phone and set it up as a new device. Having been through this before, I asked them to restore it right then and there because I knew it wasn't going to fix it. Sure enough, it happened after the restore. So they replaced the phone again. That was three weeks ago. I started using a completely different charger (Apple charger, not third-party) and even changed outlets, but the new phone is doing the same thing again. Over the weekend it died at 48%, then 50%, now 56%. I don't know what to do anymore. I can probably go get the phone replaced again, but it probably won't make a difference. Any suggestions? I've done several hard resets, tried to calibrate the battery, let it run out completely and sit there for a couple hours before plugging it back in...nothing works.
How to update I phone 4( iOS 4) to the latest version .not only that but updating my old software to a new in a iPhone 4 will it make any problem to the device or loose it's data completely .
i have download ios 6.1.3 and it failed to work.i have try it many times.but it seen it wont work.i try to remove downloaded files.i dont know where to start.
my iphone4s has no sound for two days now.i couldnt hear a single sound whenver i watch videos and its very frustrating.even when someone rings me i couldnt hear my phone ringing.as in completely mute and completely no sound.i didnt even remmber that my phone was dropped or was wet or anything that would make cause the sound to be gone.i bought this phone a year ago and i didnt experience this before.pls help me what to do about it.its not nice to have a phone when everything is mute.i even tried to reset to default setting,turned my phone off,but nothing happens.huhuhuhu hope somebody could help me.thanks!
I upgraded from the 4 to the 5 about a 2 months ago, in the beginning I had no problem with the battery life, then about 3 days ago i would start the morning with 100% then drive to work and about an hour later my battery was completely drained. I have spoke with the people at the 1800myiphone 3-4 times they ran a battery test, I updated the latest software, have backed up and retstored. Still having the problem. we checking everything that was running and did all the normal checks and balances. Primarily is draining when I am at work and not even on the phone. I have nothing pushing and never have. strange that it just started in the last 3 days. they agreed to replace it but either have to due with out my phone for 5-10 or more days or have a $695 hold put on my credit card to get a new one expressed delivered to me. NOT HAPPY and VERY DISAPPOINTED!!!!!!!!!
Less than two months ago, I purchased an iPhone 4S 16G, as well as a LifeProof case, which the dealer told me was superior to an Otterbox. It is touted to be waterproof, dirtproof, snow/iceproof, and shockproof. Up until today, I have been quite pleased with my case, though the screen protector does make it a bit harder to to tap the screen. Today, I had my phone in my pocket. When I bent over, it fell out and hit the ground from a height of two feet. It was completely in its case, and I had performed all the checks recommended before using the case. It fell on to carpet. When I picked it up, the case was undamaged, but the entire front of my phone was shattered. It look as though it had been hit by a bullet. The screen still worked, but it was covered with tiny shards of glass. The damage seemed focused around the ear speaker at the top of the phone. I have in the past dropped an iPod touch, sans case, face down onto tile, and the damage was about 4x less than the current damage on my phone. I immediately called Apple, who told me that the warranty did not apply to my situation (though this was not a surprise). I would have to replace my phone, refurbished for $150 or new for $200. I then called LifeProof, at which point I discovered that their warranty only covers the case. They will not refund your phone, though they offered to give me a new case. The person I spoke to told me that he used a LifeProof case, and that his screen had cracked several times while using it. He recommended going to an independent phone dealership who would repair my screen. In short, this overpriced case does almost nothing. To be fair, I have had no problems with the waterproof aspect of the case. However, it will not protect your phone from even the most minor drop that would normally not damage the phone at all. I have seen several accounts of LifeProof owners who put their phone in their pocket and pull it out cracked. This case is not worth $1, let alone $80. For emphasis, I have included some photos of what my phone looks like after the fall. Remember, this was only two feet and onto carpet while in the supposedly shock-proof case.
I have a CDMA iPhone (Verizon), and I frequently hike using an app that tracks my route with GPS. However, the battery drains completely in 3-4 hours partly because the phone is looking for a cellular network. I tried turning on Airplane Mode, but that also disables the GPS. Of course, I have turned off cellular data and bluetooth, but the phone keeps looking for a cellular (voice) network. I have checked forums and people with GSM phones simply remove the SIM card, but I can't do that since I have a Verizon phone. Is there any way to turn off the battery-draining search for a cellular network when I am in remote areas?
Matt00 was nice enough to suggest a solution to no avail. I feel it's a bug in the new app that hopefully will be fixed in next fix. I wouldn't mind using a wire through iTunes but now using a Mophie juice box for a iPhone 5, their wire won't download or manage iTunes. They admitted they can't but could with a iPhone 4. Any other suggestions anyone. I can't believe I'm the only one. Subscribed podcast are Rush Limbaugh 24/7 and Kim Komando 24/7.PS: It's very difficult to remove the Mophie juice box from the iPhone 5.
i have backed up my device several times - restored from backup and restored to factory settings - ive cleared network settings - turned phone on and off - turned airplane mode on and off - checked my router... its not like ive not tried to fix it myself i can seem to get the wifi to work its just completely greyed out so i cant even switch the thing on anybody help me out ???
6.1.3 and 6.1.4 software, iphone 5 phones, the phone is locked, you are shooting in a short way off camera, when you close the phone completely locks answered the call. screen and the menu button does not work in any way. improving the power button to shut just been activated and you say stop. Normally, to be able to continue shooting. How to fix it?
i lost my iphone , but i'm keeping track of it on find my iphone.lately i purchesed a new device and connected it to the same Apple ID i was using on my lost phone.i don't want the theif to access my account nor be able to purchase or update through it. yet i need to keep it on find my iphone list. PS: i changed the password of the my apple ID today. my question:is it possible to remove the phone fromthe association list but keep it on find my ipohne list in the same time? Thanks guys
Okay, so lets see if this works. So I've had my iphone 4 for about a year and a half, I've never really had issues beside the normal glitching and having calls drop here and there. Recently I've had an issue with my iphone connecting with just one individual. Yes, I know it sounds weird but keep reading. I have been able to make calls and recieve phone calls fine, however I cannot with just one single individual. They to also only have the same problem with me, however the only difference is they can hear me but I cant hear them or anything. We're able to text and send picture messages without any issues. Now sometimes when I try to call them, itll ring twice and then the line just goes dead, but thats usually them picking it up. I cannnot hear them at all. I've already done the reset on my phone and I've already contacted apple about this issue and their about as lost as I am because it doesnt make sense that this is only happening with one individual. I've also blew out the speakers and such like people have suggested. I use my head phones that came with my speaker, and ive connected and reconnected them incase my iphone thought they were plugged in. Let me give you a little bit more info. They have an android phone, we have the same carrier which is verizon and they live in another state (not sure if thats helpful). I'm completely lost because this has been going on for about 4 days now and its driving me crazy. This happened a few weeks ago, however it magically fixed its self ( im thinking it was because I had bad service). If anyone has any solutions that might help, please, please let me know.
Okay. So this was what happened: I was updating my iTunes library to the latest version. All of a sudden, my netbook crashed and eventually was hanging. So I removed the battery and restarted my netbook. I later found out, my iTunes got deleted. I didnt panic at first since I deliberately deleted my iTunes before and reinstalled it again finding all my files back in the iTunes. But this time, when I reinstalled it, all my files were gone! With this situation, can I transfer all my current files from my iPhone to my new iTunes library? I don't mind losing my music but I just want to safely sync my iPhone to this new iTunes library without erasing my current apps and photos. Hope you guys can help me!
So, I have the iPhone 4.Recently, I've had to wipe the hard drive of my computer to start new due to viruses and such. All my music and videos that were there aren't anymore because I have not made any iTunes purchases. My problem is that I updated iTunes and it asks me to "Are you sure you want to remove existing music, videos etc" because I have another libraries, with the other library being complete gone, how do I sync new music and videos without having to remove anything? Please help.
Hi today I dropped my iphone 5 in a bowl of water, I put it into a bag of rice to dry up and when I tried to turn my phone on I am getting this red screen. Is my iphone completely toast?
please could somebody help.i think my iphone4 has malware or a virus and would really appreciate suggestions on how to remove.wy safari browser is frozen and thought about a system backup to itunes and restoring factory settings.worried this would also infect my computer? thanks in advance.
Device: iPhone 4S (GSM)iOS Version: 6.1.3Capacity: 16 GBJailbreak: NoCarrier: TELCELCountry: Mexico Problema con el Volumen:Lo que pasa es que a veces es de que cuando tengo reproduciendo musica / videos derepende se le va el audio al iPhone y desaparece el control de volumen, y tarda para que aparezca de nuevo, no se que es lo que pasa o por que hace eso, si a alguien le sucede algo similar y lo pudo arreglar, por favor pueden indicarme cuales son los pasos a seguir para quitar esta molestia. Problema con el Reproductor / Musica:La cancion ya termino y no se cambia la caratula y empieza la otra a sonar, o la cancion se esta reproduciendo y la barra de la cancion (no del volumen) no avanza se queda en 0:00 y la cancion esta sonando e incluso acaba la cancion empieza la otra y la que puse originalmente esta en la pantalla principal. No se si este problema venga relacionado con lo del control del volumen. La verdad si sabe alguien como solucionar estos dos inconvenientes se lo agradecere mucho. Problem with Volume:What happens is that sometimes I have is that when playing music / videos suddenly going to the iPhone and the audio volume control disappears, and it takes to bring up again, do not know what's going on or why do that, if someone happens something similar and could arrange, please can tell me what are the steps to follow to remove this annoyance. Problem with the Player / Music:The song is already finished and not changed the cover art and the other begins to ring, or the song is playing and the bar of the song (not the volume) does not advance stays at 0:00 and the song is playing and even just the song begins and the other that originally put this on the main screen. Do not know if this problem comes associated with volume control. Actually if anyone knows how to solve these two drawbacks agradecere it much.
My iPhone 4 wont turn on...its stuck on the apple logo and using iTunes on a computer is completely out of the question.... does anyone know how to fix this?
ok i've seen this brought up a lot on here so it's definitely happened to other people, where the 'other' bar that shows up on itunes when it shows what's taking up space on your phone takes up way too much space. my phone has 8GB of space (which is apparently only 6.34GB). my audio files are only taking up 2.66GB. i don't have any apps on my phone because i thought if i deleted them it might do something but it didn't, and i can't download any more. i can't use the camera at all. the other bar is taking up 3.66GB of space on my phone and i have no idea what to do. i've searched online for like 2 weeks trying to find a way to get rid of it but it's still there. i already tried restoring it and it didn't do anything. i tried the 'phone clean' thing and it didn't do anything. i saw this comment on a discussion on here that said to go into advanced settings under the safari settings and delete all the web history and i did that and i thought it fixed it but it didn't. i'm still looking up things that could work but i honestly have no idea what to try anymore. is there anything i can do to get rid of it ??
My kids app accounts show up in the App Store when I try to update some of my apps. How do I get those to go away so I can keep my apps up to date?
I recently got an iPhone 5 16GB as a gift, and I love it. I have only charged it 5 times and the lowest I've let the battery get so far is 14%. However the one problem i've been having is that two of the five total times i've charged it, the battery percentage will be stuck at 100% for about 2-3 hours even after moderate to heavy use before it starts to show that it's going down. The only conclusion I have for this is that the lowest I've let the battery get is 14% and not completely drained yet. Would charging the phone to 100% then letting it get so low that it turns itself off fix this issue?