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I backed up my phone then tried to update it to iOS 6.1.3 and the update wasn't working so i unplugged it, hoping to start over. My phone is now in recovery mode and I've tried holding the buttons and nothing has worked. I DO NOT WANT TO RESTORE MY phone. I have important pictures on my phone and they will be erased. What do I do?
To complete unlocking iphone4 , 0ne day after receiving approval email, when connecting iphone to PC, a lock sign appeared. No process or other choices appeared. Should I wait more time or something wrong happened. The sim card is not AT&T may this be the reason?
I want to update my Iphone 3GS from 5.1.1 to the new software 6.1.3, but I am scared I might lose stuff. I have heard good things about the new software where it's faster and the battery life is great and amazing. And would like it updated to the IOS 6.1.3. I haven't had any issues with my phone other than when I last updated my phone quite a long time ago, I lost all of my stuff, but got it back except for my contacts. Thankfully I had all of my contacts written down on a piece of paper. Is there someone who can guide me a easy way, If i update my iphone 3GS 8gb to the new software 6.1.3 so i don't lose any of my apps, contacts, etc off my phone. Please. Is there a easier way of doing this update so i don't lose anything off my phone? HELP!! PLEASE!!
please help me unlock my phone, i forgot my passcode but dont want to lose my pics or music or anything i have on my phone
My headphone output just went crazy. The phone restarted when I plugged in the headset and when it came back on it started distorting all the music. It also make a noise which stops about 10 seconds after I stop playing the music. I tried restarting the phone and also installed the latest software update. For me it doesnt seem like a hardware-problem. It's more like a bug in the audio-driver.. Anyone know anything about this?
my iphone 4 home button is not working, what could be the problem, please help..
Hi, Just plugged in my phone to power socket and USB but it will not charge. I have turned my phone off and plugged it in and it turns itself on but still will not charge. I have 7% battery now. Help me.
Hey! I've just bought an iPhone5 and started to use it today. After activting and having the first look at it, I came to realize that it gives a really strange noise when I gently shake it. It sounds as if something would not be properly fixed inside the phone. The sound comes from the top of the phone (around the camera part). Im wondering whether anyone else had the same issue with their iPhone5, bacause I have not experienced anything like this with my two previos iPhones. What can cause this sound? Should I just take it back and let them replace it?! Thanks in advance!
The iphone 5 can make a call using phone but the voice cannot be heard on either side. The speaker phone does not work either. Siri can hear the voice and functions well. The viber, skype and all other apps using microphone and speakerphone works well. Unfortunately I left USA and the stores in Sydney cannot replace the phone since it was bought in USA. Sending the phone via mail costs me around $250 or more both ways. Please help.
how do i retrieve my old text messages after i restored my phone
On Friday of last week my iPhone 4S began to rapidly lose it's charge. By this I mean from 100% to 65% by 9:30 am, and completely dead by 2:30 in the afternoon. I turned off my location services and "killed" all the apps running and it did not change my rapid depletion. This morning I noticed my phone was warm to the touch and when I checked it my battery was down to 10% by 8:30 am and this was after having been at a 100% charge at 07:00 am. I turned my phone off completely at 8:30 and when I went to turn it back on I got no response, not even the picture of the battery that indicates it needs to be charged. So when I finished my work shift at 3:30 I put my phone on the charger and it has still yet to turn back on. Has any body heard or had an issue with this?
My iphone suddenly began disconnecting frequently from my Access point like every 4 seconds, maybe every minute. it just disconnects randamly,i have had this issue for two days now . I restored my iphone to IOS 6.1.3 and yet the issue is still preserved , so i reset my router and my access point to their default setting and still the WIFI keeps on disconnecting. I even tested my IPhone to connect to my Uncle's wifi access point and still it disconnects from it frequently.My Iphone has never suffered any damage. it has never fallen on the ground and not even scratched.The disconnection here is not that the iphone disconnects from the wifi when i lock the phone but it's worse it disconnects when the phone is in use even if I am downloading something from the app store or streaming a video on youtube and then it will automatically reconnect again which is pretty annoying especially if i am using a VOIP service .i tried everything now and seems nothing helps. Is this a Hardware or a software problem ?, i would be glad to hear from other users that i am not the only one affected by it. I live in Egypt, is there Apple Support in here ?, Any suggestions will Greatly help me .
I just dropped my phone a couple days ago & completely shattered my screen.. I asked iPhone repair places & they're charging 230$ for just a screen replacement. I heard that if I take my phone to apple I can get a new one for the price I would be paying for just a screen replacement? A brand new phone for just 230$ without apple care?
My built in camera is not working properly. At first it showed up with pink purple and all sorts of different pink and purple lines on the screen, it would also go in and out to different types of shapes. And now the shutter won't open and I can not switch from front facing camera to the rear camera. The buttons (auto,options) do not work either. I tried resetting the settings, restarting my phone, nothing has changed... I am thinking it's a hardware problem, and I do have apple care. Has this happened to anyone else? What is the solution to this problem, and how much would I pay? Please help, thanks!
I have an up to date iphone 5. In my notification bar my missed calls and voicemails never show up. In notification settings, the phone is set to badges and banners.... any one else having this problem???
On febraury I bought an Iphone 4S but now the wifi doesn't work, this is a common problem in the Iphone, but now I am in Argentina and in my country there isn't any place where repair my telephone. I called to Apple to tech support and they told me they could not assist me because they only assist people from Mexico and canada, and that I had to speak to an authorized service center in Argentina, so I went to the place they told me, in that place I say they can not sorting the problem, that the only solution is to travel to USA to change.Because they tell me that if in legal terms of the warranty states that if Apple so you can make changes determined through some mail? Why not give me that option? I have the right to use my iPhone in its 100%, the truth that without wifi and bluetooth is how to use it by 50%.Any recommendations?
camera is not working properly. At first it showed up with pink purple and all sorts of different pink and purple lines on the screen, it would also go in and out to different types of shapes. And now the shutter won't open and I can not switch from front facing camera to the rear camera. The buttons (auto,options) do not work either. I tried resetting the settings, restarting my phone, nothing has changed...
How do i get rid of change on my account so i can change country from USA to canada?
Hello folks, I am in a bit of a pickle! Short of you know what (have to keep the censors off me), is there any possibly way to remote view an iDevice screen on a Windows based computer? I am a eLearning/instructional designer and I have been tasked with creating eLearning courses on how to use our iDevice apps. But my dilemma is, how the heck do I capture the screens? Yes, I know about power/home but that isn't nearly practical, especially for capturing motion. I thought I could do it with the remarkable Teamviewer app but after speaking with their development team, it turns out that this has been an outstanding request to Apple. For quite some time, they have been requesting their customers ask Apple via feature request. See: http://www.teamviewer.com/en/help/353-How-can-I-control-my-iPad-iPhone-with-Team Viewer.aspx Is there a way to do this? It seems obvious that their must be a way because I have seen Apple iPhone instructional videos in the past. Or is this the exclusive domain of a Mac with AirPlay? Thank you BTW, I specifically (at this time) need to remote view an iPhone 5 screen... therefore, an iPAD only solution will not work.
my iphone 5 was telling me to update i tunes i selected yes now i cant get into my phone as its now just displaying the usb connect to itunes icon
Hi, I tried to update 3 apps on iPhone 5 about a week ago. They got 'stuck' while updating, and now are permanently frozen showing a greyed out icon, and saying the status as 'installing.' I have tried everything and need more suggestions.This is what I have tried:Restoring - no changeLogging off iTunes account, pressing home and lock button til apple icon appears, then logging back in - this changes the status to 'waiting' but it's still frozenHolding down icon to delete - it doesn't have cross above these 3 affected appsGone into -> General -> Usage -> then selected each affected app and Deleted them - no changePlugged into PC and synced, then tried removing apps and installing again - the icons aren't removed when I remove, but when I install them again, it does kickstart the icon to change to 'loading', but then it returns to 'installing' and is still frozenAdding a new app/ installing updates for other apps to check to see if iTunes account works - yes they added/ updated fineCalling Apple tech support. The guy was really nice and helpful, but his advice didn't work (as above.) He told me to contact the iTunes account support, and ask them to delete the apps from my purchase history and then try re-installing themContacting the ITunes account support - they emailed me back, and advised me that they checked my download queue and "updates of these three apps are not there." (?) So they gave me the advice to do as above. He also sent me to this link: http://support.apple.com/kb/TS1702 which at the last step says "If you continue to experience the issue, contact the developer of the application for further assistance." Now, my issue is: How the heck do I contact the developer, and will this help, when it seems to clearly be an iPhone problem? Should I give up and take the phone into an Apple store? Any other suggestions will help. Cheers.
the icon that appears when you change the volume is stuck on my screen. Can anyone help?
I just got my software reinstalled on my iphone due to a glitch... I was told i can get my photos back from a resyncing from the cloud but I am having some trouble getting my phone to sync... any help would be great!
Hey, I have the iPhone 5 A1429 GSM model and i am moving to the US in 2 weeks.I was wondering if my phone will support LTE in the states or if LTE is only available with the CDMA model. Hope somebody can help out! Thanks
Hello, i purchased my iphone 5 about three months ago. I keep it in tip top shape with a top of the line case. Just yesterday my sleep/wake button quit working. It will push down but nothing happens when i do so. Apple's troubleshooting said to turn my phone off then on or to try restarting it. However, I can't do either of these things because the button doesnt work! Do i really have to go all the way to the apple store to get it fixed? And if so will they replace it for free? Thenk you!
I just got the iPhone 5 last month. I did an OS upgrade not too long ago. My phone seems to be draining very quickly. Twice I thought it was because some how, a number was called and I thought the line may have stayed open a good long time. Now I don't know. I mostly text, do no web surfing, ocassionally check my email. The past week I keep getting battery low message. Any thoughts/suggestions?
Good Afternoon, ive recently started up my own business fixing mobile phones - mostly cracked screens and chassis replacements. Just recently i thought id got a bargain on ebay regarding an iphone 4. It was described as working correctly, can make / receive calls and send texts etc but randomly locks up. Ive got the phone today, unfortunately its locked to the 3 network so ive got a micro sim on the way so I cant actually proceed further at this point. Although it did crash once on me when i tried to select language's etc - had to hold the home and power button down until it turned off. Ive read on the forums that this is a common fault, and can occur to any iphone - faulty or otherwise. And the main concensus seems to be to take it back to the store for a swap. My main question is - seeing how im likely to come across this fault again - is the fault software or hardware related? If its hardware related what circuit board is likely to be the culprit? If we could identify the problem then im sure I could just order the required part on ebay. The fact that apple havent recalled the iphone and that they will accept these faulty iphone's back and swap for new suggests to me its an easy fix - its just easier for the technicians to go in the store room and get a brand new one. Secondly ive just got another iphone 4 white - bought cheap as its totally dead. Tried a new battery and still nothing. Got a new dock / charging connector on the way - is it likely to be this at fault? Doesnt seem to be any sign of water damage, and it wasnt described as this on the ebay page. When id swapped the new battery over i tried to charge the phone ( to see if id fixed it ) and it got extremely hot - so i disconnected right away and left it to cool off. Whats likely to be the issue with that one? Thanks, and hope someone can help Adam
was locked password attempts didnt work got the phone connected to itunes and to try an recover it but now its stuck on itunes logo when i cut it on or off an back on . its not even plugged in the usb an it does this . help!!!!!!!!!!!!!!!!
When I purchase the phone the camera works, but after a few days and having the iOS 6.1.4 installed it stops working!!!When I open it it just stays without open (not in black it just stays close!) I have already reset the iPhone and re install everything through iTunes but this does not fix the problem. What can I do?Thanks
This phone is done for, absolutely crushed and unusable. I received it as a birthday present in late February. I do not think my family has insurance on it. Is there any hope at all for me?
Last week or so, my iPhone 5 stopped connecting to my home WiFi. It "sees" the network, and either gets stuck in an endless grey dot loading circle or it even says it is joined. But it still is using Cellular for some reason. My home computer is connecting fine to the WiFi. I have an AirPort base connected to a router provided by Cablevision. I've tried restarting everything - airport, router, -- and have restarted network settings. Nothing works. Any ideas would be much appreciated!
I was given an iphone 4s. This is the first time I use an iphone and I don't know the different while it was actually a jailbreak phone before. Therefore, when I check the Setting and see notification about update to 6.0.3 something, I pressed it and now my phone is completely not working at all even I after I pressed the home and power button at the same time to reboot.
I'd rather he didn't get into my phone to see everything I've deleted on it.
Greetings, My i4 developed yet another problem in the series (previous issues concerned home button, power button and camera module)... Two nights ago, I had the phone plugged in the PC, in order to make backup, syncronize with iTunes, change music etc etc... It took around an hour, maybe hour and a half, and I was surprised to see that the battery (which was not even close to flat) reached only about 70%. Shortly after I unplugged the phone, the battery dropped to 50%. That night I forgot to plug it in again, and I spent the whole day yesterday saving the battery. Later that day, I got home and plugged it in immediately. 2 hours later, the battery was still on 14%. I left it "charging" for the whole night, just to find out that this morning, it was still on 14%. While checking emails and stuff, the indicator "jumped" to 16%, but then dropped to 10%. Now it shows 3% eventhough it's still connected to the computer. There is a battery indicator on the lock screen, which means that it doesn't refuse the charger, but somehow the battery refuses to be charged. The indicator in the upper right corner shows "plug in" symbol, as if it has been charged, not a "thunder" as if it's still charging. I tried cleaning both the dock connector and the cable, I tried different cables, I tried charging from the wall socket and from various PCs, but nothing seems to work. Everything else seems fine though. Battery dead and needs replacing, or is it something more "fruttier"? Thank you!
I usually charge my iphone5 with usb connected to laptop. past few days, i got a call while charging the phone with usb. I raised the phone to speak, as soon as it touched left ear, I got a decent electric shock. The shock was pretty powerful. I ignored it first time, but after that, the same happened about 5-6 times. Now I do not speak while connected to usb. But I think this is not a normal behaviour of an iphone since other phones do not shock the user. Can someone help me?
When i put my phone to charge a pop comes up says cant support the charge
I bought Iphone 5 from US in march now my iphone screen is not working. I am in India @ the moment and Indian apple stores denied to repair my phone any suggestion?? I nvr expect from apple to treat their customers like this.
Just a query if I took a picture and on my iphone and states my location, if I forwarded it would the other person be able to see the location too if they save it to their phone?
i was downloading an game aaplication ubfortunately i got stuck and when ever j connect my phone i get a message 'Race Gear' is not fully uploaded, how delete this incomplete software i dont have an software update tab in my i4
i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone is there anything apple could do if i took it to one of their main shops??? Kris (bulzy_23)
My sisters sim works in my phone but mine does not but my sim works in my sisters phone
My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?
Long story short - went on a 15 mile bike ride with my iphone 4 stuck into my sportsbra - took it out to wipe it every so often, but moisture did get trapped in the case. Anyways, after the bike ride I went to Starbucks, phone was working fine. Pull phone out 2 minutes later - it has shut off. Nothing. Held home screen and lock button together, etc, nothing. Plugged into charger, nothing. I immediately ran to CVS, got rice, phone is in a cup of rice submerged as we speak. Am I screwed/should i go order a refurbished iPhone at the Apple store tomorrow? Or will I maybe be in luck with leaving it in the rice overnight/until Friday? Any tips would be appreciated, thanks!!!
what do I need to do.? My phone will not come on it says hook up to itunes
phone says hook up to itunes
I recently had my Iphone 4 Casing changed to Red, I was not told that it would void my warranty. My home button has stopped working, and some of the apps won't work. If I take it into the apple store, will they have a look at it?
I upgrade my IOS from 4 to IOS 6 and when i should restore the phone it come an error message with unknown error (-1) what can i do to solve this problem? know the phone aint working at all! HELP!!
Have tried restore on iTunes and restore to new on phone. The issue is not changing even with that. Happened about a month ago and haven't been able to get it to work since. As soon as I click on camera, whatever the camera is facing is what it is frozen on. Sometimes the shutter won't even open and the video does not work either. None of the apps that you can take a picture with work either like Instagram, pict stich etc. Not sure what else to do. seberia8
My iPhone 5 camera lens is scratched! Can it be fixed under warranty?? I've only had the phone for 5months.
Does any one have problems with the Iphone 5 failing to end calls from the screen. The only way I can get it to end is to hit the top button on the phone.