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Could anyone tell me if the Australian iPhone 5 model A1429 work in the USA with a local US sim card please?
As the tittle above,can anyone teach me to check my iPhone5 from which country?Thank you.
Lately I've been having probelms with my iPhone 4s. I bought it in July of last year. The problems include: my lock button is jambed, the phone thinks that I have headphones in when I don't, and applications such as Camera and Safari constantly crash. The screen also does not always respond when I touch it and it does not ring or vibrate when I recieve calls sometimes (I did check to see if my ringer was on, along with vibrating in Sounds under Settings). I have Apple Care+. Can I trade it in for a refurbished phone? Also, for an extra fee would I be able to trade it in for a refurbished iPhone 5?
#I just received my BRAND NEW, SEALED, iPhone4 32 GB FACTORY UNLOCKED which I bought from Ebay. After unboxing, I switched on the phone to find that it was already activated, and did NOT show the "Connect to iTunes" screen, which gave me doubts whether this phone is actually brand new, the phone does have that protective film on the front and back which normally comes with brand new iPhones, anyhow I went online and did some intense research and found interesting facts about the serial number, and from my understanding the phones with serial numbers starting with 5K could be a refurbished phone, and indeed my supposedly BRAND NEW iPhone which came in a sealed retail box with all accessories does have a 5K serial number, so I did some more googling and came across a web site which gives details about an iPhone with its serial number and it shows this phone is a refurbished one. I checked on Apple website for warranty and it says "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contactus." #Now all you good knowledgeable people out there, please please shed some light on this matter.Is this really a genuine brand new phone? When I contacted the seller regarding the phone being already activated, he said it is normal with phones which are factory unlocked. But I believe it is actually supposed to show - “Connect to iTunes” screen. That was how it was with my iPhone 3G. At least right out of a brand new box. Am I correct? How can a refurbished iPhone come in a sealed retail box? Even if that was the case, would it cost the same as a normal brand new FACTORY UNLOCKED iPhone because I paid US $ 904.00 for this. Does Apple sell refurbished iPhones as new? What confuse me is that the box have all the labels intact as it was a sealed box, and the serial number and IMEI number match with the actual phone. Should I consider this a genuine product that Apple meant to sell as it is or better I go for a claim and either get a refund or replacement from the seller on Ebay?. Thank you very much in advance for all your kind help and insights. Attached are few images of the phone.
Need some help here. I bought an iPhone 4 from a friend and I have restored it to its original settings but it won't accept the SIM card of same carrier. I have tried many suggestions from the web but no luck.
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iPhone iscurrently locked to). Well I don't have a Non-Orange 3G Sim card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
I dropped my phone into the toilet. I got it out as quickly as possible, but it did get submerged. When I got it out, the screen turned on by itself, but I didn't think much of it, and I stuck it in rice for a few hours. When I went to check on it, it seemed fine, as the screen turned on and all the buttons seemed to be working, other than being slightly laggy. The volume buttons worked, but the didn't seem to do anything to the volume. The speakers worked as well, and even the vibrating part did. the lagging didn't get any better though, so I decided to see if reseting it would work. It turned off fine, and the apple symbol came up, but that was where it stopped, and it now will not turn on. I checked the LCI in the headphone jack and the charging slot, and the one in the headphone jack has a tiny pinkish-red dot, and the one in the charging slot doesn't look red at all. I stuck it back into the rice just in case. Can anybody help with my situation?Just some info, up until I put my phone into the rice the first time, I was mostly in full panic mode, and even after I put it in the rice, I kept checking to see if it worked by pressing the sleep button. I'm pretty sure I did everything I'm not supposed to do, but what can I say?
Hi everyone.I bought my iPhone 5 from apple online store (US).Now I want to replace broken display. I have international warranty and it's still valid. I understand, that I should pay for it, but there is no any official support of apple in my country (Georgia).What can I do? I will be in Czech republic during this week and is it possible to replace my display somewhere in Czech Republic (or in nearby countries) without voiding my warranty?Note: I can't send my iPhone to US service because there is no any way to send it from my country. Thank you very much for your attention.
My iphone 5 is one month old and I cannot talk for 2 hours without my battery dying. It wasn't like this when I got the phone last month but in the last week - it won't hold any charge. My OLD iphone that is 2 years old has a longer battery life than this with tons of use. I have been turning ALL of the apps off (which i should not have to do with a one month old phone) and I still can;t get 2 hours of use without the battery dying on me. tI's starting to annoy me and if my battery is bad I just want to go get a new phone. Is anyone else having this issue or does anyone know how to check to see if my battery is bad? Any ideas is this can fixed? Thanks in advance for the help
I have Purchased app on my iPhone 5. My credit card has got credited but the app is not getting downloaded.. It app shows it is in waiting mode and the status bar is not getting moving . What can be the issue?This is the first time I have purchased an app from my iPhone.
I had a story about not charging iPhone. PHcharge my iPhoneI insterday evening (Philippine Time). But it charged less than 1 second. It running out. I plug it anywhere but it not worked. I had to check the battery bar, i found that my iPhone is depleted fast. I checked the LCI but it white. I tried anything:A. Charged for at least 15 minutesB. Turn on and off the iPhone.C. Restart the iPhone.D. Plug it to the computer. But it failed. I will need to seek repair on repair shops? I don't attempt to repair this iPhone. I'm scared about this iPhone is not charging. What I'm going to do? Sincerely,Treshan
Hello, I bought an iPhone 5 from the Canadian Apple store a few months back. I have just got back to the UK and inserted my UK sim card. I'm on Giff Gaff (O2) I can still make and recieve calls and texts. But most of my apps aren't working. Nor are any of my browsers. iMessage still works over 3G so i dont understand why my apps and safari arent sending or redceiveing data. Does anyone have any advice? Thanks in advance, Tom
DeepshikhaSapra wrote: ...This question is regarding my Iphone 5 I had bought it from U.K. The warranty is only valid in the country of original purchase http://www.apple.com/uk/legal/statutory-warranty/
I bought the iPhone 5 from Star One Mobile in Sim Lim Square Singpore recently. After reaching my place , just found that the serial number and IMEI number in my iPhone 5 product and the packaging box are different. When I check on the website the packaging number shows the product is replaced but the number in product shows valid. Can some one explain the difference?I did not anticipate an Apple product having a difference in serial and IMEI number from the packaging --- probable that the Star one mobile could have changed the package?
where and how do I install my sim card>
hello sirmy phone is goes network connectionthere was display searchingplease check its the problem sir
Today my Iphone is not ringing it will only vibrate. I have check all the basic things. Please does any one know how to fix this?
hey i bought an iphone 4 orange uk locked.. i conacted orange uk to unlock my phone ... they said ur phone is removed from our network,but my phone says invalid sim .. and my phones status is wild card activated... plz help me now what should i do>>> waiting for your kind reply thanks apple team
There seems to be a lot of people out there dropping their Iphone in the bath so I thought I would share my experience of fixing mine.Firstly if its in warranty consult your dealer - if this doesn't help try the following: A lot of people say stick it in bags of rice / silicon, etc but here is a quicker, more reliable way which is far less likely to contaminate one of the connectors. You do not need any special equipment. Make sure phone is off (If you can still see the screen) - hold sleep and Home for 5 seconds and tap the red off button that appearsPop your oven on a low heat ( less than 100C) for 5 minutes.Wrap your phone inside a sock, doubled over a couple of times so the phone is well protected.Turn oven offPop phone into oven for 30 minutes or longer preferably You could use a hairdryer but be very careful to keep it moving to avoid any localised heat spots that could damage components. If the phone got really soaked you might want to jump down to taking the phone apart - if it is still full of water powering up or charging could result in further damage Let the phone cool and try to power up, if nothing happens check for any signs of water vapour still in the phone and repeat if present. Otherwise try charging and powering up Still no success? this step requires a very small crosshead (some need a 5star) screwdriver, don't compromise and try and use a larger one, damaged screws will cause you even more expense. Very cheap on ebay. Unscrew the 2 small screws at the bottom next to the speaker, slide the back up and lift away. Unscrew the very small screw holding the battery connector in place and pry up the connector (lift the side nearest the edge first). Be careful not to lose the screw or the small metal bracket under the connector. Use the plastic tab sticking up half way along the battery to ease the battery out (usual there is a small amount of glue on them). This will reset the phone (you will not lose anything but the phone will hopeful power up when the battery is replaced). This is a good time to try the drying procedure again to ensure there is no more moisture present. Reconnect the battery screw everything back in place and press the wake button. If this has not succeeded you may need specialist help to test more components.Good luck ( and I cannot stress enough - keep the temperature low when drying)
Using iPhone 3GS to change Apple ID: go to SETTINGS; then to Itunes & App Stores, tap your old Apple ID and sign out. When you sign out it will let you enter a new email, (Apple ID) and (I hand already changed my ID on the Apple Store but not my password) . So I was able to use the same password. It already had my credit card info but made me verify the security code. Easy, just needed to know WHERE to go.
I left my iphone 5 on my night stand over night and when I woke up, the phone said SIM FAILURE and instead of the carrier name it said INVALID SIM.I tried re-booting and it didnt work, then I took the sim out and placed it back in again and it still didnt work, so I restored my iphone and it still doesnt work and now I cant even enter the phone since you need a working sim card to activate it HELP ME PLEASE!!
Hello, ok so i have this huge mess in my hands, lets start by saying this: I had an apple id which had no creditcard whatsoever on it, it was configured for USA app store right? ok so i get a debit card and it turns out i need to be from my country appstore to be able to use it, so i created a new apple id, and well the thing is i have about 30 apps or something which 15 are from one apple id and other 15 are from my other apple id, umm i cant seem to remember which were from one APPID and which were from the other, so i need help, cant i just reset the phone and download the apps again? (some are paid) please help!
Ok so my iPhone is pretty new I got it like a few weeks ago. It was fine at first but now it loses battery super quick. I charge it over night and in the morning when I unplug it I literally lose a percent immediately and then I check Facebook for a bit and it goes down to 95-93%.Is this happening to anyone else? What do I do about it? I'm running on IOS 6.1.4 and have about 7GB left from my 32GB capacity.
Hello i use my id in a new pc and all was ok i use the in that pc the other day but the when back to my laptop and access to my account ask me add the debit card.then i write all the data of the same debit card, but say this is a incorrect information but i put the same information for my debit card. what can i do i cant download apps
I went to an Apple store with my 3gs as i have a few problems the girl restored my phone back to factory settings. When i came home i conected my phone to itunes it says only compatible sim cards from a supported carrier may be used to activate iphone. please insert the sim card that came with your iphone or visit a supported carriers store to receive a replacement sim card. my sim card is inserted so has the girl that works at the apple store broke my phone. can someone please help as i live quite a bit away from an apple store. Ashley
Do not buy Apple product in Belgium, there is no support!!! So, here it goes: Three day ago I bought an iPhone 5, at a Mobistar shop in Belgium. 700 euros. Unfortunaly, it has a defective screen, light bleeding at the top of the screen. So I went back to the shop, to get an exchange. But no, they refused. They have to send it back to Apple for repair. It will take three weeks. But I can't stay 3 weeks without a phone. And I can't just pop the sim card into an old phone, either: it's a micro-sim, and the iPhone is the only one who uses that... Except maybe if I buy another new, top of the line phone... And I don't have the money to do that... So I call Apple, directly: "Did you buy it on our website? Sorry, nothing we can do. You have to go through the operator." So basically, I am screwed. I have to keep the defective iPhone. Thank you Apple Belgium! Thank you Mobistar!
Sir, I have a apple i phone 4s, When I purchase Whatsapp from itunes using my master card it shown payment declined, please provide the proper support..
Hello everyone! I've got a problem with my iPhone 4S and I hope someone here can give me a hint on how to fix this... Last year in March I was on vacation in Las Vegas (I live in Austria/Europe) and bought a new unlocked iPhone 4S GSM in the Apple Store in the Forum Shops in Las Vegas including AppleCare+ (I just learned that iPhones can only be serviced in the Country where they are bought - my bad). Lately I was browsing through my Apple support profile and noticed that my iPhone was not registered there. So I tried to enter the serial number of the device and got this message:We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. I knew this could not be true so I called Apple Care here in Austria and first I was told that - according to its serial number - my iPhone has been replaced, and that it never should have been sold. I also was told that I have no chance of getting any service for this device despite the Care Protection Plan because the device is invalid due to its status as "replaced". And last but not least I was told that I could never receive any service for this device because American devices cannot be repaired in Europe (I was not aware of this fact and would have expected the salesperson in the Apple Store to tell me because I definitely told him that I am from Austria). Meanwhile I wrote an email to the store where I bought the iPhone from but it's two days now and I have not received an answer (or any indication that my email was received) yet. Is there anything I can do? Yours,Michael
When I check the weather in the notification tray and in the built-in weather app it says it's Sunday and the temperature is 45 degrees where I am. That's incorrect. It's Thursday and 67 degrees. I also tried weather for major cities and it's showing the wrong day and temperature for them as well. I checked Yahoo Weather and that data is correct. I restarted my phone and at some point it showed the wrong data for my town in the local weather page, but the correct weather when I manually added my town, but when refreshing it's wrong for both. There's a number of complaints on Twitter about this. What's going on? How can Yahoo's weather be correct, but the iPhone's wrong since the iPhone weather app uses data from Yahoo?
Hi after I updated my iosOn iphone , every time I want to get a free app ,it wont allow me and asks me to verify my payment type. since those apps are free I dont know why I should give my credit card info .
How to update my credit card info for my iTunes acc.
I dropped it in water.. for the third time. The speakers do work, when i activate siri it works and registers my voice, and earphones work aswell. Sometimes the volume slider will show up, but goes away in seconds. I restored phone, riced it overnight, used credit card to try and clean out the ports and q-tip in headphone jack. What else is there to do to fix this?!
I can't purchase anything using my credit card
I ordered a new unlocked iphone trough the Apple store, but it arrived damaged. The outside had everything ok, but as soon as I grabbed it I noticed that there was something loose inside the phone it also made noises. So I returned it back in to the box and mailed it back. It’s been a week since I returned it and I haven´t received any mails. Also there was no charge in my credit card. Will I get a new iphone or what will happen?
I do not so much have a question, but a statement: I did the upgrade to iOS 6 last night. I had to delete a lot of apps to make room for the upgrade and did a small icloud back up to save space. But, after waiting and seeing the upgrade time kept going up and up, I just went to bed. Woke up in the middle of the Night to check and my phone said to connect to iTunes. When I did, it told me I had to restore my phone. So I had no choice because, it would not leave the connect to iTunes message on my screen otherwise. This is a horrible glitch!
Hello everyone. I have an IPhone 4 16gb with iOS 6.1.3, so yesterday i was using it normally, put it back in my pocket with 36% battery. After 1 hour or so i pick it up again and I had a nasty surprise the phone was very hot and battery drained down to 15%, i didn't have 3G, wifi, bluetooth, locations or other stuff or apps running, the phone was in standby. I get home and try to do a restore and i got another surprise, while it was connected to the PC instead of recharging it the battery went down and the phone shut off. Managed to restore it eventually, it stopped heating in standby but whenever i am at the menu doing nothing again with no apps or other stuff turned on it starts to get hot in the upper right part, people say it's the CPU..i don't know what to think anymore, last time it did this a restore solved it but not this time..any ideas?
I have Iphone 5 and try to sync it with my computer (Windows 7 Max.). I have already installed ITunes and verified my computer in AppStore. But anyway I have problems with syncing applications. For example, I've downloaded Translator and tried to install it to Iphone. I've clicked "Sync" in window "Programs", but it goes only up to the third step from four and fails. In window rights it is shown, that this program is already installed, but when I turn off my Iphone from computer, I check and can see, that programs were not installed.My computer is also already verified, so that I can connect it with Iphone. In common settings on Iphone I have already turned on restrictions so that I can install applications. Could you tell me what should I do? I hope that someone had the same problem.
Hi please tell me how can i check my iphone has network issue or not can it has any testing procedure so i want to know that i have my iphone issue or it has sim card problem so please let me know any useful tips in small time
My family and I recently moved to Shanghai for my dad's job. We bought an unlocked iPhone 4s w/AppleCare in the U.S. and got a Chinese SIM card in China. I was riding my bike on the street and my phone fell out of my pocket and onto the road. The screen is completely cracked and the power on/off button is stuck. We're going back home for a couple months in the summer. Honestly, I don't want to have to deal with my cracked screen for another month. I'm wondering what my options are for this. Phone repalacement or phone repair? Do I have to wait to go back to the U.S. or can I go to an Apple store here and resolve it.
I purchased an iPhone4 32 GB from my friend and i want to know that either this iPhone is Indian or not. Can any one tell me that is there any way to check this through IMEI number, Serial Number, iTunes or iCloud.
Hi Everybody!I got a factory unlocked (originally was Vodafon locked) iPhone 4s with firmware 6.1.3.When I insert my sim (Hungarian Telenor) when only EDGE is on it founds the signal and seems like everything is working.After a few hours or sometimes even a day passes by a phone stays on full signal with Carrier logo and Edge on, but my friends reporting that they cant call me(like im offline) and i cant make calls either.The interresting stuff is that the Edge connection is fully working during that im offline for my friends via Calls and i can send and recieve imessages and viber messages.When i switch 3g on it disconnects from service drops the EDGE and never finds the way back and stays 'searching' or 'no service' at all.. I thought that its my Carrier's fault so i went to spoke with them and tried 5different micro Sims( cause i wrote that 4s-s are sensitive to SIM card types).. this thing not worked either, Then i tried the phone with a T-mobile SIM card.. it does the same..connects to the services,but with 3g switched on not finding service..so totally like with my sim. Here Comes the bumm... i Tried the phone with vodafone sim and everything works.. simple connectivity to 3g with full internet usage,can make and recieve calls...I spoked with all of the Carriers and also Apple and no body can give me nothing..the phone is off varranty so changed to a new one isnt an option..Anybody? Something? im beginning to give up .. please help if you can..Thanks!! ps.:i restored over 20times,reset network settings,switch off and on automatic setting time.. every little possible things that people wrote on forums before..
You are not addressing Apple here, we are users just like you. Also, not a good idea to put your personal number on the world wide forum here for anyone to get. The iPhone has never supported bluetooth file transfer. This is a known fact. check this support document for information on what bluetooth profiles the iPhone does support. http://support.apple.com/kb/HT3647
My almost 6 month iPhone 5 had a bend along the SIM section of the phone. I made a genius appointment to check it out. I got a new iPhone 5. My question is about the support profile. It is listed a 'REPAIR' in My Support Profile. I thought this was an exchange, or is an exchange a type of repair?
I have an Iphone 5... I cannot make calls or receive calls. I reset network settings and I have reset the SIMS card and I am still having the same problem. My husband is on the same cell service as I am and he is not having any problems. When I try to make a call - it goes directly to call ended - when people try to call me it goes directly to my voice mail. on the left hand side at the top all it says is seraching - my wifi is connected... i also keep getting NO Service.. Can anyone help? Thanks
Woke up this morning and went to check the time and my iPhone seemed like it was dead. It had been plugged in all night just as usual. Thought that maybe the charger was bad so I went to another charger but It would still not power on. I held the home and power button and it did power on asking to connect to iTunes. I ignored that and turned it off and back on. Now it seems fine and it was at 100% charge. My question is, What could have caused this? Should it be a concern and should I take it in to Apple to look at it?Thanks,Ben
how to visit a supported carrier's store to receive a replacement sim card
hello i have iphone 4 and my screean is covered with multicoloured vertical lines,i double check my lcd and its works with other phone, I don't have any ideas what is wrong with this phone:( any ideas please hellp
I have a VZW iPhone 5 activated as my main phone, I also have a VZW Samsung Galaxy Nexus that I use a sim adapter and swap the sim to. When I swap the sim from the iPhone 5 to the Galaxy Nexus for a day or so then back to the iPhone 5, I cant pickup LTE signal, it just stay at 3G. Although if I put the sim back in the Galaxy Nexus it still picks up LTE. The only way i can get the LTE back on my iPhone 5 is by going into VZW and getting a new sim card activated, in return kills my old sim card. Any ideas or help?? Thanks
I want to delete my credit card details from my iPhone4s, because i'm not using it anymore. Please help me in this.
I'm using iPhone 4S in Thailand. Generally, my 4S went well under AIS (local carrier) 1800MHz but 2 weeks ago AIS has upgraded to be 2100MHz for faster network then my 4S turned locked. However, i tried putting my sim card to another 4S, it worked. I sent to an authorized dealer, they disregarded and blamed the carrier. I bought from Apple Store in Thailand but was claimed once in Singapore. What should i do ? Thank you in advance.