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Lately I've been having probelms with my iPhone 4s. I bought it in July of last year. The problems include: my lock button is jambed, the phone thinks that I have headphones in when I don't, and applications such as Camera and Safari constantly crash. The screen also does not always respond when I touch it and it does not ring or vibrate when I recieve calls sometimes (I did check to see if my ringer was on, along with vibrating in Sounds under Settings). I have Apple Care+. Can I trade it in for a refurbished phone? Also, for an extra fee would I be able to trade it in for a refurbished iPhone 5?
Hello, I am having a really strange problem with my iphone 5 for last 3-4 months. Sometime when i want to use my iphone from standby/sleep mode it dosent do anything! sleep/wake button, home button even silent/sound button dosent work. I know the silent/sound button dosen't work cause normally it vibrate when I turn it on. So the problem is my phone wont wake up from sleep/standby mode. The screen stays black and nothing works. If i press the home button and power button for 10-15 time very quickly, then it takes a screen shot and wakes up!! Sometime it stays in this stage for 5-10min. So here is what i did to solve the problem.1. I restore the phone from phone and ituens.2. I delete all icloud backup and started as a new phone3. I went to apple store and replace the phone with a new one!!4. I jailbreak it at last to see if it solve the problem!5. turn off the icloud to see if it works And sadly nothing of all this solved my problem! Now im not sure any specific app causing the problem but it almost impossible to find it out. So if anyone have any similar problem or any suggestion to solve it, then it will be really helpful.
I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages?
I was teying to post my video on Youtube and I accidently pressed the delete button.
Iphone 5 / factory unlocked / USA purchase.. Whenever i compose a new message (SMS), i already have a text (one of the previous sms that i hv sent to someone) there in the message box. I have tried resending the same to myself and other numbers and it gets delivered aswell. But what is annoying is everytime i have to compose a new message and click on icon on top right corner in message app to create a new sms// i have the text alrdy in my typing box and have to select all and delete it. And when i click on any previous conversations with my contacts and reply them this problem does not exist. This is only when i click new message compose icon or have to start a new conversation with someone. To me it seems as if some kinda signature is added in SMS but i couldnt find any option for the same. Please advice !!
I got a small amount of water in my iphone, at first i thought it was ok but after about half hour the water had spread through my screen, and it started going blotchy and cloudy. The touch screen still works, speakers, charger, camera etc. Only thing is phone wont turn off? I tried the rice for a few hours but didnt do much. Does the apple warrenty cover water damage if not how do i get this repaired?
just restored my iphone to be like my ipod and I lost all my photos and videos..is there any way to get them back?
I have an iPhone 5 still within the 1 year warranty. It has a small crack on the top right of the phone, which doesn't have any effect on the screen or touch capabilities. However, the phone also has a faulty camera and lock button. What I am wondering is, does the fact that the screen is cracked affect the ability to get a warranty replacement for the other two problems? Thanks!
With new podcast app. How do you delete the podcast you no longer want on iPhone .
I'm planning on buying the iphone 5 because I have an upgrade available. I have never owned an iphone before, but I do have an 2gn ipod which has 8 gbs and has 2 apps and have used 5.5 of my 6.84 gbs available with songs(1175 songs). I have also have 30 photos, and have 1.5 gbs left to fill. If I do get the iphone 5 I will not put music on it, because I have my ipod. I would like to have a lot of apps though, because I like to test them out, and give reviews on them. I have a fair amount of photos in my current phone(around 400), but the camera quality is not that good, and I think because the iphone 5 have a lot more gbs than my current one that I will want to take more than I usually do(although I would probably upload them onto my computer and delete the originals off my phone). I don't have that many contacts and I have a tablet where I play my games and movies on, so that is not an issue. I know this is a bit long but I really want to make the right choice because I plan on having this phone until my next upgrade which is in 2 years. I want to know if 16gbs should be enough or if should I go with the 32gbs? OR if I should just wait for the newer version to come out, and if this is worth to buy. I would also would like to know what the perks and downsides are too. Thank you for your patience and time.
i think my touch screem is freeze, i dont know
i cann't reset my iphone the phone speaks arabic touch not working properly
My iPhone 4's from Japan and it's still locked. The only way that I can use it is through Gevey Sim. It's still in version/iOS 4.3. Any ways to update/unlock my phone to iOS 6? Home button's not working now so I need to have the assistive touch already.
What should I do if the touch screen on my Iphone 4 wont work?
I downloaded wordpress to my iPhone 4, 30 days ago and it's neverfully loaded. It is still installing and I cannot delete or stop it. Help please
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, ipod touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------ipod touch 1 iOS 3.1.3iPod touch 2 iOS 4.2.1iPod touch 3 iOS 5.1.1iPod touch 4 iOS 6.1.xiPod touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or ipod touch 2. iPhone Support 3. ipod touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
when i bought my iphone5 the volume was the same as that of my ipod. after i ve updated it to ios 6.1.4 the volume has degraded. Is this due to the ios update or in the manufacture of the iphone 5 ? kindly help
I dropped my iphone 5 in water. The touch screen is not working, but its charging and im getting all my texts & notifications. I brought it four months ago without apple care. What can i do to fix it and if there cost what the estimate ?
I was reading my Facebook page when the screen just went out all of a sudden. It still seems to respond to touch and Siri works but the screen is dark. What's up with that?
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an ipod Photo Cache file with a Photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad
My iphone has literally no storage left, when I plugged it into Itunes it said 10.9 GB were occupied by "other" what is other? i have 6 apps, no music, and 32 pictures and my storage is almost full. I'm wondering if anyone has come across the same problem as me and I don't know what to do to fix it. I had to delete basically everything off my phone because of the 10.9 GB other is taking up. I didn't know if I should restore my phone and set it up as a new iphone. Please help!
I am having a problem with syncing my phone with my iTunes account. I have music I have purchased on my phone and music downloaded to my computer. If I try to download the music from the computer to my phone it tells me its going to delete what is on my phone.I have the iPhone 5.HELP ME!!!
Is anyone having issues with a lack of sensitivity of iPhone 5 screen. I am having to touch items several times to select or scroll the screen, when it does scroll it "jumps" to catch up making it hard to operate smoothly. I Also notice that the screen appears to have shifted up slightly cutting off top of wi-fi and battery symbols. These symptoms don't always happen and I cant be sure I can show them to a Genius. This my 4th iphone, so my expectations are only what I have experienced with the others.
Some apps will not update on my 4s. Should I delete them?
I recently purchased an iPhone 5 (Monday, May 6th) and am convinced that the battery is defective. I attempted to get the phone replaced by AT&T since it is within their 14-day Return/Exchange policy, but of course they denied me based on it being a "technical" issue and therefore a problem I need to take up with Apple. Whatever that means.Background info: Left the house around 10:00 AM, battery fully charged at 100%Finished class at 12:00 PM, battery dropped to 53% (VERY minimal use, I was sitting through a lecture)Arrived at AT&T store at 12:15 PM, battery at 51%AT&T Rep turns off LTE, Wireless, Location Services, Bluetooth and Auto BrightnessThe only apps that were opened/used were Text, Mail (fetch set to Manual) and SafariAT&T Rep says there's nothing he can do, but these changes should "help"Left AT&T 12:25 PM, hopped on bus, got home at 12:45 PM, battery drops to 43% (ZERO use)Call nearby Apple store at 12:50 PM to set up an appointment (Call length: 11 minutes), battery drops to 41%Call Customer Support at 1:30 PM to run remote battery diagnostic (Call length: 16 minutes), battery drops to 32%Apple Rep says the diagnostics looks normal...... Battery life: 30%Usage: 2 hours 26 minsStand by: 6 hours and 3 minutes This can't be right. Is anyone experiencing similar issues with their battery? Does the usage information above look normal? Any suggestions and/or tips on what I can do? I'm so upset with both Apple & AT&T right now. The AT&T rep even suggested that I "turn off cellular data" to save the battery life. REALLY? I feel like I basically just purchased an ipod touch for $240!
my iphone 5 often losses its network signal. i am islanded from the network often. this affects my connectivity with my business & friends. with this problem my iPhone 5 is working like only an ipod. certainly iPhone 5 is not meeting the purpose of a mobile phone. can anyone suggest me some solution for this issue..? Regards,Arunkumar
In my notes, everytime I edit a note, this notification pops up as "Quota - Quota limit reached." and then deletes the current note I'm editing. This is rather frustrating, because I do have some important notes and everytime I go to use it they get deleted after this notification pops up. I did go through my notes and delete a bunch, but there are less that 15 notes and as you can see in the photo this account has 3 and I've definitely had way more in the past. Does the Quota extend to other applications as well?Thanks for the input!
Hey. Is it possible to delete everything on your new iphone 5 because you have downloaded the wrong copy from icloud?
Hello! I have an Iphone 4s. Some time ago, I deleted some persons out of my contact listand and also the messages in my inbox. But when I slide to the right (search screen) , I can still find their names and the first sentence of the message. Can I delete this? Thank you so much for helping !
Hi all, everytime I want to edit text I'm entering into the message box, I'm not able to do it, since the cursor always jumps to the end of the text.This makes it impossible to mark & copy some or all text, as well as rephrasing or correcting typos. The only 'workaround' I found is to keep the finger on the target position (and having the looking glass active) and then type one character (or delete on). I'm a little bit curious since my friend and me are experiencing that issue for a long time now though I found no reference on the net for it yet (except one to a wordpress app). It happens on a 3GS as well as on a 4, at least all 6.* versions of iOS, with the previous (2.3.1) as well as with the current Viber version (3.0.0).Also experienced on iPad (3rd gen, cellular edition) with 6.1.3 / 3.0.0 Any hints or tipps are very welcome! Thanks in advance &cu,-udo
If I delete a video from my IPhone4 is it retrievable?
Hi all, I have a few Audiobooks which I listen to on my IPhone 3GS a lot and I put a couple more and last night I downloaded them and now they have an echo which it didnt before. From what i have read I need to change the playback speed but from all the feedback I have seen online there is no icon on my phone at the bottom right corner I can touch to change it. I have just about tried everything with no luck. PLEASE is there anyone that can help me. I have already lost these books once and have spent a lot of money getting them back. I will very angry if I cant listen to this now. Many thanks and I would appreciate any assitance.
When iPhone 5 is plugged in/ charging, touch screen isn't accurate, doesn't respond properly, doesnt let me type sometimes.
after getting a new iPhone 4s I did a sync with my computer to get my contacts and pics back on my phone. after the sync, there are pics on my phone I want to delete but I can't delete them. Some of the pics were never on my phone but were on my computer. There is no trash barrel or any options to be able to delete them when I click on them.
I do not so much have a question, but a statement: I did the upgrade to iOS 6 last night. I had to delete a lot of apps to make room for the upgrade and did a small icloud back up to save space. But, after waiting and seeing the upgrade time kept going up and up, I just went to bed. Woke up in the middle of the Night to check and my phone said to connect to iTunes. When I did, it told me I had to restore my phone. So I had no choice because, it would not leave the connect to iTunes message on my screen otherwise. This is a horrible glitch!
Hi everyone... I want to ask question, I just realise that I Can't do anything (swipe, text, ect) when my iphone placed on the flat surface. To be able to swipe or text i must literally hold the iphone with my hand. When the iphone was placed on the flat surface (table for example), The screen do not respond at all when I just do the swipe and text with my finger (I don't touch the iphone with my hand).But when I picked up the phone and hold it with my hand, the screen began to respond to my finger,, Anyone facing the same problem ?Do we have to hold the iphone with our hand in order to be able to swipe or text ? If anyone have the answer to this problem, please let me know, because it was so frustating now that I can't do anything when my phone was placed on the table.
I am tired of my iPhone 4S already after suffering through issues upon issues with the device. My screen is having issues now where at a moment's chance it goes dim. I have to reset the device to get the brightness back to normal. I've tried restoring without any luck of this resolving. Another gripe I have is that I'm continuing to have issues with apps like Mail, Safari, and other Apple installed apps just continuously force closing. I've been sending emails back and forth on my iPhone only to have Mail force close and I lose everything in my message. The phone acts sluggish and performs worse than previous 4S devices I've owned. I've had issues upon issues across multiple iPhone 4S devices. The device I have currently is my 5th iPhone 4S and even tho its less than a few months old after it was sent to me after multiple filler iPhones of refurb models from the store, I continue to experience issues that make me use my iPhone less and less as it becomes more unreliable with the crashes and multiple restores. My closest store is not within close distance so that's made owning an iPhone with issues difficult as not every thread on the communities forum touch on half the problems I continue to have. Thankfully at least Siri knows where I'm located compared to my other devices where she always thought I was in Pittsburgh where I picked the phone up at my nearest store over an hour and a half away. Now everything just seems to be more of a deficiency with iOS and the hardware than anything. Obviously there must be something wrong with the latest stocks of 4S devices if my issues are continuing. When I restore I'm always setting up as a new device. I'm never downloading or redownloading anything from my Mac or PC. Everything is just redownloading apps from iCloud within the App Store and having a ton of missing photos in my photo stream. I just don't understand what is wrong with my iPhone. I never experienced these kind of issues with my iPhone 3GS so its hard to swallow how terrible the 4S has performed with every single device I keep getting. I'm at a loss on what I can do. Does anyone have any tips I should try that Apple hasn't provided me with to fix or at least band-aid the issue long enough till I can upgrade with my carrier?
i hv apple 4s and itz still under warrenty but last it fallen on d floor and screen got crack but touch is still workin. help??hw much screen gona cost and what about ma warrenty??
I want to delete my credit card details from my iPhone4s, because i'm not using it anymore. Please help me in this.
I have been racking my brain with a wifi issue with my iphone 4s. I cannot toggle the wifi switch to on to allow the phone to search for wifi networks. It seems like an issue with the hardware in the phone. I have done numerous backups and restore to factory settings but the phone refuses to wipe out the existing wifi adress set into the phone and the only way to change this is through the on off function in the phone which I cannot switch on.I cannot restore back to older firmware as even on factory reset it uses 6.1.3 as the OS. I figure this is an apple issue with the phone and needs to be taken back? Barney
Less than two months ago, I purchased an iPhone 4S 16G, as well as a LifeProof case, which the dealer told me was superior to an Otterbox. It is touted to be waterproof, dirtproof, snow/iceproof, and shockproof. Up until today, I have been quite pleased with my case, though the screen protector does make it a bit harder to to tap the screen. Today, I had my phone in my pocket. When I bent over, it fell out and hit the ground from a height of two feet. It was completely in its case, and I had performed all the checks recommended before using the case. It fell on to carpet. When I picked it up, the case was undamaged, but the entire front of my phone was shattered. It look as though it had been hit by a bullet. The screen still worked, but it was covered with tiny shards of glass. The damage seemed focused around the ear speaker at the top of the phone. I have in the past dropped an ipod touch, sans case, face down onto tile, and the damage was about 4x less than the current damage on my phone. I immediately called Apple, who told me that the warranty did not apply to my situation (though this was not a surprise). I would have to replace my phone, refurbished for $150 or new for $200. I then called LifeProof, at which point I discovered that their warranty only covers the case. They will not refund your phone, though they offered to give me a new case. The person I spoke to told me that he used a LifeProof case, and that his screen had cracked several times while using it. He recommended going to an independent phone dealership who would repair my screen. In short, this overpriced case does almost nothing. To be fair, I have had no problems with the waterproof aspect of the case. However, it will not protect your phone from even the most minor drop that would normally not damage the phone at all. I have seen several accounts of LifeProof owners who put their phone in their pocket and pull it out cracked. This case is not worth $1, let alone $80. For emphasis, I have included some photos of what my phone looks like after the fall. Remember, this was only two feet and onto carpet while in the supposedly shock-proof case.
I recently bought nike+ sensor and have just been for a run in it. However it won't let me upload my workout data via wifi. It comes up with a message saying: Nike+ipod cannot sync workouts because nike+ service is unavailable. I have tried and tried and again and it doesn't work. I have googled it and there is not any answer to it so far. any help would be appreciated.thanks
Do not call the number, you have not been hacked. It is just a spam message and they want you to call that number. delete the message and everything will be okay.
HOW TO delete PHOTOS FROM PHOTO LIBRARY
So, I have the iPhone 4.Recently, I've had to wipe the hard drive of my computer to start new due to viruses and such. All my music and videos that were there aren't anymore because I have not made any iTunes purchases. My problem is that I updated iTunes and it asks me to "Are you sure you want to remove existing music, videos etc" because I have another libraries, with the other library being complete gone, how do I sync new music and videos without having to remove anything? Please help.
So once I got my iphone I didn't touch it till I got a case...Anyways, I had problems with my lock button as soon as I clicked it..It wasn't easy or smooth to press down it was always hard now I have to use my teeth to press it down to turn it on...Can I get it for free??I have insurance...Should I bring that up?Or should I try to get it for free since it wasnt my issue..Plus my cable is broken and my home button is slow to respond..I didn't do anything.I was just using it.That's all!
the keypad on my iphone has gone crazy i have already reset it ND ITS STILL NOT WORKING?
I have been getting this error message for a while... it seems to be the only thing that helps is deleting all my photos and all my music and the bigger space sucking apps.... however what good is the phone if i have to delete everything i use in order to download something new.... What am i doing wrong? I dont want to keep deleteing all my music or pics just so i can buy one or two songs from itunes...
A few days ago I got my iPhone unlocked from my provider (Telstra) as I am about to travel and wanted to put a country specific sim in it. Since then no non-Apple apps have worked.I have tried (many times) to :- 1. restore from a previous backup (plus multiple syncs) and using different backups2. delete an app and reinstall it3. download a new free app (and when that didn't work I deleted it and retried installing it)4. sign in and out of the app store on the iphone5. sign in and out of the app store on my iMac6. de-authorise and re-authorise my iMac7. wipe the iPhone clean and start with a fresh install8. And reset the device too many times. Nothing I have found on any site has worked. I thought the wipe the phone clean would have done it but it hasn't.I have wasted about 20 hours trying to get this thing working again. If I wasn't going on vacation tomorrow I would be at my provider getting them to fix their mess but I can't. Can anyone help? Please? iPhone 4S (Apps are active - just won't stay open)