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camera is not working properly. At first it showed up with pink purple and all sorts of different pink and purple lines on the screen, it would also go in and out to different types of shapes. And now the shutter won't open and I can not switch from front facing camera to the rear camera. The buttons (auto,options) do not work either. I tried resetting the settings, restarting my phone, nothing has changed...
Hello, i purchased my iphone 5 about three months ago. I keep it in tip top shape with a top of the line case. Just yesterday my sleep/wake button quit working. It will push down but nothing happens when i do so. Apple's troubleshooting said to turn my phone off then on or to try restarting it. However, I can't do either of these things because the button doesnt work! Do i really have to go all the way to the apple store to get it fixed? And if so will they replace it for free? Thenk you!
Every time I try to update a app or download one and they are free it says sign in for payment option
Last night the screen of my phone 4 slowly went black. I tried charging it while hard resetting it but that did not help. also tried just resetting it but nothing with that either. I tried to chat with Itunes but couldn't becasue I cannot get the serial number. I do not have an sd tray nor can I use the screen. It is not printed on the back of the device not is it connecting to Itunes so I can get it from there.
Hello Everyone Who loves Apple most I DO Anyway I would like to make this chat about the iPhone 5 like for tips and tricks and stuff like that but first of all... How do you save battey life. I close all the apps in the multitasking bar, turn the brightness down to 50%, turn the weather and stocks widget off, set the nonifications I want to reminde me, and I also, turn off WiFi and 3G when not using it but my BATTERY STILL GOES TO QUICKLY! Anyone else have other ideas? If you do please tell me them. Thanks: jaydenlezjunior
I bought an iphone 5 and i drpo damaged it.I bought the iphone in india and can i get and out of warranty replacement for $269 in the US as my mother is flying to the US next week.and will apple give me a replacement iphone free of cost.I HAVE THE APPLE ONE YEAR LIMITED WARRANTY.
I put my pictures on a new Iphone. Then I restored my old info from my old phone on my new one. The pictures got deleted. Is there any way to get them back? These pics are so important to me. They are of my baby nephew who passed away and I am so sad. Thank you for any ideas. I feel like I may have to look into some kind of forensic restoration for the photos, but honestly, I would just do whatever it took to get them back for our family. I should add that technology is certainly not my forte.... Thank you to everyone for any ideas; I would really appreciate some help with this.
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new Iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
the app anime box will not save any pics to my photo library i tryed reinstalling the app but it did not work
Hi there ..i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website" WarrantyEvery iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "so can i change it while am in france ?
Since its my second time breaking it will it be free to replace the phone again? ihave apple care+
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
I've had my iPhone 5 16 GIG for 2 months. The day after I got it from the store I noticed a annoying rattle. I know that there had been many discussions about this topic, but I was wondering if apple would replace my phone? It does have some damage from my cell phone case but that's it. I've only dropped it twice, would apple replace it for free?
Why can't I save pics from twitter?
Okay, so I wanted to install vine (an app) but I can't. The reason why is because the free button (the app is free) is faded out so I can't download it. I tries so many different things but still I can't install certain apps. When I try to click on the button nothing happens. Because its faded so I can't use it.
there's 5 people and it was iMessage, and then it went to text? And half the people are iMessage and half are text, but now, only 1 is test and the rest are back to iMessage. But everyone's iMessage works in other conversations and group chats. How do I get it to go back?
Is there anything that can be done short of deleting one account and recreating it elsewhere?
If I buy an iPhone 5 sim free in the USA will it work in Europe ?
I dropped a hard metal spoon while i was clearing up and it landed directly ontop of my iphone when it was the table and its cracked the screen.The phone still works as if no damage has happened, but its just a crack and im worried it will get worse. I bought this phone definately less than a year ago, around christmas because i remember being served through the fast lanes, so its still under warranty. I just wanted to know how much it costs to fix it. My friend told me she took her phone back when she owned an iphone because she had cracked the screen too by dropping it. And they gave her one free, so i dont know how much it is, but when my brother went because of the speakers not working on his, they wanted him to pay £119, but that was two years ago. I doubt very much i will get a free one because it was damage caused by me, so i just want a rough idea how much it will cost to fix because im hearing two different things. Thanks in advance
My iphone tunred off and it won't turn back on. I have tried charging it, I have tried holding both buttons for 5 minutes at a time. It still does nothing. I've tried going to chat with apple service but i need to turn on the phone to see my serial number to get to that. I'm stuck can anyone help?
hi, recently sold my iphone 4s. and the new guy gets this message when trying to login to icloud. "login failed due to you have reach the limit of the free accounts on this device. already talked to the hungarian apple support. i was advised to ask here.
Hi after I updated my iosOn iphone , every time I want to get a free app ,it wont allow me and asks me to verify my payment type. since those apps are free I dont know why I should give my credit card info .
after getting a new iPhone 4s I did a sync with my computer to get my contacts and pics back on my phone. after the sync, there are pics on my phone I want to delete but I can't delete them. Some of the pics were never on my phone but were on my computer. there is no trash barrel or any options to be able to delete them when I click on them.
I don't have insurance & my iphone screen keeps flickering and my camera is not working, so I was wondering if apple would replace it for free because it wasn't my fault?
I have an iphone 4, need to get to cellular network data, it will only go as far as cellular on the phone, I have straight talk service. Please help! I cannot send or receive pics!
My iPhone5 has touchscreen problem, it's started around 2 weeks ago, tortured me, even I can't use it now. Every day, around 7:00-10:00am (sometime it occurred at noon), the touchscreen totallly no reaction, even can't unlock it. I only can chat wit siri -_-''', take phone with headset. I did what I can do to fix it, but doesn't works.. Forced Reset (Hold Home + Power)Restore iPhone via ituneRestore iPhone via itune with FirmwareClear touchscreen -_-'''Del all appsWipe all dataTurn off it, couple hours later, turn on phone (Some time, it is works. But when I can't turn off power usually.)... This problem occurred randomly, when I going to visit apple store, the phone works fine. ARE YOU KIDDING ME? So, I can't exchange a new one back. Anyone has idea how to fix it? or anyone could give me some instruction? Or anyone faced same problem but solved it finally? I have vedio record when the problem happened, so can i show Genius the vedio when i go to apple store? Thanks for all.
Hi, I have an iPhone 4S with wifi button grayed out similar to the case here http://support.apple.com/kb/TS1559andhttps://discussions.apple.com/thread/4638071?start=0&tstart=0 I already performed a network reset, reset to factory setting and updated eveything via itunes. I know that its most likely a hardward issue as stated in the forum. Now here is the problem. I bought the iphone from a local (philippines) online reseller http://lazada.com.ph. Lazada would only give the the apple 1-800-1441-0234 number and will not accept any repairs and service. I would never purchase anything from lazada specially electronics because of how they handled my case. Absolutely no support and repair /service channels for iphones bought from them. As per lazadas advice, I called the 1800 number and was again adviced to call the local carriers. I was adviced by the apple chat support to contact my local carriers. Local carriers like smart and globe would only accept repairs and service for iphones bought from them. I visited several local apple reseller stores and they decline to render service because the unit was not bought from them. I cant seem to get technical support and have the iphone checked by an authorized service center. What and where is the proper channel for me to get support and have the unit repaired or replaced? Thank you in advance.
1. Starting on April 24th my iMessage option stopped working. When I would send a text to another iphone user they wouldn't receive the text. I turned that option off and sent test text messages - they went through. Turned iMessage back on - and nothing was received. Does anyone know why that would be happening? It is rather frustrating when a needed function does not work. 2. Also, I can not receive picstures over text anymore. I can receive them when I open my messenger program on my laptop, but nothing over text. Does anyone know what is going on with these issues?!
I just updated my iPhone 5 to the 6.1.4 update and after all the apps and music was restored onto my phone, i went to my photos and there was none! They were all gone! the only thing there was 35 photos on my photo stream, and i originally had over 100 on my photo stream. Either way, my photos and video are gone and I have no idea where they went or how to get them back. And I never downloaded pics/videos from my phone to my computer so I don't have them anywhere. Any help is appreciated!
Hi I have been charged twice for free apps, any particular reason and am I the only one?
I have an Iphone 4 8gb and it seems that everytime I try to download an app/song or try to take a photo/video it is constantly telling me there's no more space left on my Iphone. The content of my iphone is: 1.40 GB's of music, 761.1 MB of photos, 779.6 MB of apps, and 3.39 GB's of other. I don't know how to get rid of the "other" part that takes up half my storage. If anyone has some helpful ways to get rid of the other storage without losing all my data (pics, music, apps, messages, etc) let me know!
i am unable to download apps from the App Store. When I click on the install button, the app doesn't start downloading. It changes back to the 'free' button after a min
I never had problems before buying apps for my iphone 4s. I even bought some today. then I started getting a message that paypal is not compatible with itunes and I had to go to my account and put a defferent payment. I did that but I still can't buy apps or even download free apps. Has anyone else had this issue and how did you fix it?
im 2 months into my 24 month contract no insurance as i thought the house insurance covered it but they dont as the phone was stolen from work. So im stuck with a contract for a phone i dont have that some guy now has for free..... I have been using the find my iphone app but it has been offline since? they turned the phone off straight away (as any thief would do)After doing some research i came to know that the find my iphone app doesnt work if the phone has been switched off? Ive reported the theft to police they have CCTV footage but cant track the theives! Isnt there anything that can be done other fork out for a new phone?! I dont understand why an app would be made that does half the job? obviously the first thing a thief would do is turn the phone off? And ive even found out that if they plug the phone into itunes they can jus wipe the handset not impressed. We pay so much for these handsets yet there not even upto scratch with security features. (overpriced? definatley) You would think that with all these updates they come up with they would have done something for the security and tracking. Im disappointed with the what i have found.
why am i asked to fill up billing info for free apps
I have been downloading apps and buying songs from Itunes without problems. I just started having this problem. I am trying to update free apps and download free apps. It will take me to the sign in and billing account verifcation page but then denies my information which is correct. Can someone tell me what is wrong and how to fix it?
So I went to sync my iphone 4s today and I noticed that "other" space was taking up 13 gb of my memory! i only have a 16 gb phone! what the heck. i cannot seem to figure out what is taking up all this space.. What takes up all this space and how do I free it up?? HELP! thanks!
Recently whenever I try updating my apps a message pops up saying "sign in required, please sign in to view billing information" so I sign in and it takes me to the payment options page, there I have all my correct data inserted which I checked about 5 times, but it says "access denied, please Chios another payment method". Problem is I don't have mother payment method and I don't see why it can't accepts this one.Note: all my apps are free and I am running ios 6.1.3
i know one of the pins has come out for sure because i put it under my lamp to check!WILL APPLE DEFOS REPLACE IT? ITS STILL FULLY UNDER WARRENTY!!!
So once I got my iphone I didn't touch it till I got a case...Anyways, I had problems with my lock button as soon as I clicked it..It wasn't easy or smooth to press down it was always hard now I have to use my teeth to press it down to turn it on...Can I get it for free??I have insurance...Should I bring that up?Or should I try to get it for free since it wasnt my issue..Plus my cable is broken and my home button is slow to respond..I didn't do anything.I was just using it.That's all!
Hey Guys, The New facebook chat head isn't working at my facebook account I tried my friends and my brother account it's working I sent a report to facebook but nothing changed please Is anyone know the reason ? My iPhone is 4S IOS: 6.1.3
I have been getting this error message for a while... it seems to be the only thing that helps is deleting all my photos and all my music and the bigger space sucking apps.... however what good is the phone if i have to delete everything i use in order to download something new.... What am i doing wrong? I dont want to keep deleteing all my music or pics just so i can buy one or two songs from itunes...
A few days ago I got my iPhone unlocked from my provider (Telstra) as I am about to travel and wanted to put a country specific sim in it. Since then no non-Apple apps have worked.I have tried (many times) to :- 1. restore from a previous backup (plus multiple syncs) and using different backups2. delete an app and reinstall it3. download a new free app (and when that didn't work I deleted it and retried installing it)4. sign in and out of the app store on the iphone5. sign in and out of the app store on my iMac6. de-authorise and re-authorise my iMac7. wipe the iPhone clean and start with a fresh install8. And reset the device too many times. Nothing I have found on any site has worked. I thought the wipe the phone clean would have done it but it hasn't.I have wasted about 20 hours trying to get this thing working again. If I wasn't going on vacation tomorrow I would be at my provider getting them to fix their mess but I can't. Can anyone help? Please? iPhone 4S (Apps are active - just won't stay open)
My iPhone 4S will not connect to wifi when I have to enter a password (yes, the password is correct). It will connect to free wifi. Any ideas? I've tried resetting network settings, forget this network, rebooting and renew lease.
Recently my iPhone 4s stopped charging via the wall charger and my car charger, I have experimented with various cords and wall charging units, and it still does not charge. I recently took my iPhone to the Mall of America Apple Store and they said that the problem is with the device and since the device is out of warranty, I could use my upgrade and "upgrade" to the iPhone 4 for free, I could get a replacement 4s for $200, etc. However, since I am unemployed and my contract is almost up with Sprint, I do not want to spend that kind of money. The Sprint store says the problem is with the cords, but since I have tried multiple cords, I suspect the Apple Store is right. Has anyone here experienced this issue, if so were you able to fix and how did you?
My iPhone 5 will not ring, it appears to be set to mute mode but can hear phone call but unable to go hands free, all sounds vibrate only!!!!!
the app buttons just doesn't get clicked..it stays freeze.. i mean it doesn't change the status from 'free' to 'Install' same thing for paid app also...kindly help me out
Hello, I have previously used Shoutcast radio player on Android and I liked the fact that it showed the name of the song playing. I downloaded Shoutcast for my Iphone and that feature has been removed it seems. So my question is this: Is there a preferabley free music app that will allow me to search for my genre of music and play that station and list names of songs? My generes of music are Metallica Stations and Soundtrack Stations. That's what I like to listen to mostly. So is there any app out there or am I stuck with Shoutcast until they update the app? Thank you for your assistance
I bought a full price Unlocked iPhone 5 from Apple back in January to use on Straight Talk. I had some issues with data on Straight Talk not being reliable and I had to keep turning data off and on again to get a connection. Now that TMobile is supporting the iPhone at the same price as Straight Talk I figured i'd give them a try - after all that's what having an unlocked phone with no contrat is all about right? I'm a free agent. So i signed up however i don't get 3G anyhere, and my 4G coverage is spotty (talking HSPA+ 4G not LTE). This is because my $599 unlocked phone doesn't have AWS support. My question is why won't Apple release an update that will allow my identical hardware to work the way the one would if i bought it from TMobile? It's the same A1428 Model, the ony difference is the software. I really don't have to have to sell my older A1428 to buy a new A1428 from TMobile just to get it to work when it should have anyway. Can someone respond as to what Apple plans to do about this? Thanks,Andrew
i purchased iPhone 4 , 5 days ago and i notice slight gap (as shown in pics).I could easily insert piece of paper inside the gaps..this gap is at top, bottom and on right side (near SIM tray) . should i be worried? will Apple service centre replace it with a new one OR REFURBISHED ONE ? . I live in India (New Delhi).