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just restored my iphone to be like my ipod and I lost all my photos and videos..is there any way to get them back?
I'm planning on buying the iphone 5 because I have an upgrade available. I have never owned an iphone before, but I do have an 2gn ipod which has 8 gbs and has 2 apps and have used 5.5 of my 6.84 gbs available with songs(1175 songs). I have also have 30 photos, and have 1.5 gbs left to fill. If I do get the iphone 5 I will not put music on it, because I have my ipod. I would like to have a lot of apps though, because I like to test them out, and give reviews on them. I have a fair amount of photos in my current phone(around 400), but the camera quality is not that good, and I think because the iphone 5 have a lot more gbs than my current one that I will want to take more than I usually do(although I would probably upload them onto my computer and delete the originals off my phone). I don't have that many contacts and I have a tablet where I play my games and movies on, so that is not an issue. I know this is a bit long but I really want to make the right choice because I plan on having this phone until my next upgrade which is in 2 years. I want to know if 16gbs should be enough or if should I go with the 32gbs? OR if I should just wait for the newer version to come out, and if this is worth to buy. I would also would like to know what the perks and downsides are too. Thank you for your patience and time.
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, ipod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------ipod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or ipod Touch 2. iPhone Support 3. ipod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
when i bought my iphone5 the volume was the same as that of my ipod. after i ve updated it to ios 6.1.4 the volume has degraded. Is this due to the ios update or in the manufacture of the iphone 5 ? kindly help
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an ipod Photo Cache file with a Photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad
I recently purchased an iPhone 5 (Monday, May 6th) and am convinced that the battery is defective. I attempted to get the phone replaced by AT&T since it is within their 14-day Return/Exchange policy, but of course they denied me based on it being a "technical" issue and therefore a problem I need to take up with Apple. Whatever that means.Background info: Left the house around 10:00 AM, battery fully charged at 100%Finished class at 12:00 PM, battery dropped to 53% (VERY minimal use, I was sitting through a lecture)Arrived at AT&T store at 12:15 PM, battery at 51%AT&T Rep turns off LTE, Wireless, Location Services, Bluetooth and Auto BrightnessThe only apps that were opened/used were Text, Mail (fetch set to Manual) and SafariAT&T Rep says there's nothing he can do, but these changes should "help"Left AT&T 12:25 PM, hopped on bus, got home at 12:45 PM, battery drops to 43% (ZERO use)Call nearby Apple store at 12:50 PM to set up an appointment (Call length: 11 minutes), battery drops to 41%Call Customer Support at 1:30 PM to run remote battery diagnostic (Call length: 16 minutes), battery drops to 32%Apple Rep says the diagnostics looks normal...... Battery life: 30%Usage: 2 hours 26 minsStand by: 6 hours and 3 minutes This can't be right. Is anyone experiencing similar issues with their battery? Does the usage information above look normal? Any suggestions and/or tips on what I can do? I'm so upset with both Apple & AT&T right now. The AT&T rep even suggested that I "turn off cellular data" to save the battery life. REALLY? I feel like I basically just purchased an ipod touch for $240!
my iphone 5 often losses its network signal. i am islanded from the network often. this affects my connectivity with my business & friends. with this problem my iPhone 5 is working like only an ipod. certainly iPhone 5 is not meeting the purpose of a mobile phone. can anyone suggest me some solution for this issue..? Regards,Arunkumar
Ce matin, j'ai éteint mon Iphone5, car j'avais des petits problèmes de réseaux. J'ai immédiatement essayé de le rallumer, mais impossible. J'ai donc branché mon Iphone à une prise (secteur et ordi) et la pomme de Apple n'a pas cessé de clignoter. C'est à dire qu'elle s'est allumé, puis éteinte, indéfiniment. J'ai essayer de faire une restauration, mais sans succès. J'ai recommencer, mais ça m'a mis " erreur 21". Depuis, la pomme s'allume et ça me mets qu'il faut que je branche mon iphone à Itunes, ce que j'ai fait, sauf qu'à chaque tentatives de restauration, la même erreur s'affiche. Que faire ?
Less than two months ago, I purchased an iPhone 4S 16G, as well as a LifeProof case, which the dealer told me was superior to an Otterbox. It is touted to be waterproof, dirtproof, snow/iceproof, and shockproof. Up until today, I have been quite pleased with my case, though the screen protector does make it a bit harder to to tap the screen. Today, I had my phone in my pocket. When I bent over, it fell out and hit the ground from a height of two feet. It was completely in its case, and I had performed all the checks recommended before using the case. It fell on to carpet. When I picked it up, the case was undamaged, but the entire front of my phone was shattered. It look as though it had been hit by a bullet. The screen still worked, but it was covered with tiny shards of glass. The damage seemed focused around the ear speaker at the top of the phone. I have in the past dropped an ipod touch, sans case, face down onto tile, and the damage was about 4x less than the current damage on my phone. I immediately called Apple, who told me that the warranty did not apply to my situation (though this was not a surprise). I would have to replace my phone, refurbished for $150 or new for $200. I then called LifeProof, at which point I discovered that their warranty only covers the case. They will not refund your phone, though they offered to give me a new case. The person I spoke to told me that he used a LifeProof case, and that his screen had cracked several times while using it. He recommended going to an independent phone dealership who would repair my screen. In short, this overpriced case does almost nothing. To be fair, I have had no problems with the waterproof aspect of the case. However, it will not protect your phone from even the most minor drop that would normally not damage the phone at all. I have seen several accounts of LifeProof owners who put their phone in their pocket and pull it out cracked. This case is not worth $1, let alone $80. For emphasis, I have included some photos of what my phone looks like after the fall. Remember, this was only two feet and onto carpet while in the supposedly shock-proof case.
I recently bought nike+ sensor and have just been for a run in it. However it won't let me upload my workout data via wifi. It comes up with a message saying: Nike+ipod cannot sync workouts because nike+ service is unavailable. I have tried and tried and again and it doesn't work. I have googled it and there is not any answer to it so far. any help would be appreciated.thanks
I got an iPhone 5 on Friday and the battery *****. I've read every single forum, done everything, reset all settings, drained battery to 0 and then back up, even restarted to factory settings, turned off push, limited notifications, every thing every forum has told me to do. I even went to apple and they were no help at all, telling me my battery was normal. I don't think sleeping with 100% and waking up with 75% is normal, or getting 2 hours if limited use from my phone throughout the day. I have no idea what to do and I'm getting so tired of this. I did not pay 1000$ and wait 5 months for this. I really expected so much more. Someone help me, and give me a right answer, to help me fix this. Seriously getting so ******. Not even lasting longer than my ipod touch. <Edited By Host>
On my iPhone, my mail app doesn't work. I get the "ring" that I have a new email and it shows how many, but when I click my app to look at the emails its blank and then just shuts down and takes me back to my home screen. I've turned it off and left it off for a minute then turned it back on and its still doing it. My iPad and ipod are fine, its just my phone doing it. Can anyone help me?
to cut a long story short. I was interested in an i-phone... got the details..checked them all.. on the phone and with the provider, VODAPHONE... told unlocked, not stolen etc etc. proceeded to buy the phone...new sim topped up £10 only to find it wouldn't work... Went into vodaphone store..been running around following thier advice..(they said I need a friend who is a customer on vodaphone to get passed the unlocking with a vodaphone code.. and they would do it for free given the circumstances...so i run errands go back and forth doing as they asked...got nowhere) SO IT IS NOW A MONTH LATER..and after complaining and complaining to thier email site and repeatedly asking for help in store..I am stumped as what to do and just have a glorified ipod. I WILL NOT BE FORCED TO REMAIN ON THE VODAPHONE NETWORK given the situation they have put me in and thier unwillingness to help so i refuse to use the phone with vodaphone... BUT WHAT can i do PLEASEEEEEEE? all they keep on suggesting is that I get the original owners details but he is not answering anything...and the phone is not registered as stolen etc so what is the problem!? As you can imagine I am really peeved by the whole thing as I actually carried out all the necessary checks, and whilst the phone was not bought directly from vodaphone, I went to them as the provider, to find otu about unlocking etc as it is always advised to do so..and it was them that gave me the wrong information but they still will not resolve the issue. I have even sent them phone records to confirm when I rung and the name of the invalid who told me the phone was unlocked in the first place. I really would much appreciate any help as they are ignoring my emails now.
I have a Verizon iPhone 4. No contract in a few months. No SIM card. Will I be able to use my phone as an ipod Touch when my contract expires? Will I be able to (all with wifi): send iMessages? browse the web? update apps?
I wan to know if the Nike+ipod sensor is compatible with iPhone 5.. or do I have to buy other sensors instead of Nike.. ??
Ok so, since yesterday afternoon, while i was on my facebook, it suddenly popped out that there's a problem with the connection blah blah blah, but it was still connected to the wifi, so I just ignored it for a while, until i want to use it but i can't, coz every app that needs wifi was just loading & loading and it took forever but i wasn't updating to the latest post like that.. I opened my tumblr, twitter, instagram, imessage and facebook, but it's stuck on the same last post from yesterday. It really bothers me, I reset the network setting for a couple of times, and nothing happens. If you're gonna ask what carrier i have, It's MTS but i don't have a sim. Yet i can still use it like an ipod. the push notfication shows on my iphone, like when it's locked and someone message me on fb or retweet something on twitter. Then when i do open that notification, and the app will load then it'll stop. I also updated it to the latest iOS (6.1.3) a month ago. What do i need to do??? Need Help.
The apple ID associated with my iphone is showing up as my son's ID for his ipod Touch 5th gen. When I look into the settings everything is set to my email address, but when I attempt to update it shows his email address and says I have the wrong password. I did not have this issue until I updated the iOS system. Can anyone help?
How can I get it across to Apple that the moment they let Facebook Home take over the home page on my iPhone or iPad I am gone forever and will never EVER buy an iPhone or ipod ever again? Facebook want to know far too much detail about my life as it is. Why would I want them to be able to track my every movement and know who I am calling on my iPhone. This is an infingement on my/your privacy. If news paper journalists can get done for hacking into yours or my phone, what will Facebook get? And what will Apple get if they are found to be helping Facebook gather this information without the iPhone users consent??????
Does anybody have trouble pairing your iPhone or ipod or iPad with a Bluetooth speaker system?
it's that correct ??? " The Apple A5 is a System-on-a-chip package on package designed by Apple and manufactured by Samsung. It combines an ARM Cortex-A9 with a PowerVR graphics processor. The chip is launched on the market with the release of the iPad 2 tablet. The Apple A5 was also inserted into the iPhone 4S and the ipod Touch 5th generation and then the iPad Mini. The successor to the Apple A5 is A5X a simple "evolution" integrated into third-generation iPad. This chip has a CPU "double heart" and a graphical "quad-heart." ????
can some one help me plees
I was hoping to put some games on my ipod touch 2nd gen but i cannot download the newer software. is there anyway around this other than buying a new ipod
My sons ipod touch is on my account. When he adds an app it used to go on the last page of my iPhone but now they end up installing on the second page and then move other apps around. Is there a setting to keep them only adding on my last page. Thanks so much, Phil
Hello, some of my iPhone applications will not finish updating nor install. What's happening is applications from an ipod touch is syncing with my iPhone and they are not installing. How can I fix this without having to hold down an app and to uninstall all of them and to start from scratch. Thank you.
I just got a new wall adapter for my iPhone 4S and it won't charge my phone I know the charger works because I tried it on my ipod .
I selected the music i wanted to download to my ipod, and not all of it is downloading.
I have recently jailbroken my ipod, i have installed the localiapstore source and now when i try to purchase some thing from inside the app, it loads then exits the game completely, i have double checked that its on in the settings, it's driving me crazy and i would absolutely love if someone could please help me with this issue, it's crashing everything:(
Hello. I have an iPhone 4. Software version is 4.3.5. I currently have the sound button on. No headphones plugged. When push the sound button up or down, I have on scree the usual volume screen, however, it says ringer (headphones) instead of just ringer. I have no sounds coming from apps (notifications...) and no sound coming from locking (it is set on on the settings). I cannot listen to the ipod music without headphones (no sound comes out of speakers). I only have these sounds when I plug headphones and the sounds come via headphones. Also, if I have the ipod on, with headphones, the ipod does not turn off when I remove headphones. I already switched it off and tried forced reset. Any ideas to solve this, please? Thank you
My iphone 4s is dying at 30%. This is concerning me because my last iphone did this too. So I had got my iphone in August of 2012 and it started dying at 35% about a week ago on Tuesday. Then by Friday it was dying at 60%. I thought it was the software update so I took it to the Apple store and the tested it and said that nothing was wrong with the battery, like normal. So they gave me a new phone. Well, it hasn't even been a week and this phone is starting to do the same thing. I try not to charge it until it has gotten down far and is about to die so I would not have this problem. Yes, I have tried restoring and no, it does not work. I have also reset it. Is there a difference between charging the phone on a iHome docking station and a plug into a wall? Is there anything else I can do to not have my phone die at 30%? I don't think it is normal because I also have an ipod and iPad and none of them do that. Also, the last iPhone didn't do that until last week. Could there be a reason why it dies unexpectedly?
Everytime I try to sync any of my songs onto my iPhone 4, I get an error message that says: "Some of the items in the iTunes library, including "(song name)", were not copied to the iPhone "iPhone Name" because they could not be found." and then it stops syncing. It says there are 13 problems. Then when you expand to see the files, each one says: "(song name)"" was not copied to the iPhone "iPhone Name" because it could not be found." It can be any song, an old song from 7 years ago that I got off Limewire, or a song from a CD, or it can be a song I paid for from the iTunes store. Doesn't matter. Couple weeks ago, I had no problems. Purchased new songs and had them in playlists on my phone. Then a couple days ago, I plugged my iPhone into the computer (to charge it), and suddenly my songs were removed off the iPhone. So I tried to put them back on, kept getting this error. So I googled it. I have spent the past 4 days TRYING to get things to work. I have looked through all the other similar questions, and tried suggestions on there. Nothing is working. - There is no exclamation point beside any of my music.- I have not changed the hard drives (I don't use my computer daily, probably once a week), (Windows is up to date also).- I have tried re-adding the songs to the library.- Everything still plays in iTunes.- If I click on the file in its location, it will open it and play it in iTunes. - I tried deauthorizing my account then reauthorizing it, didnt work.- I have even removed all my music off my phone to see if that works, now I have 15 songs on it. I did find it odd that when I looked in my purchased playlist, they were not there, but they are on the computer and on the purchased list (under the iTunes store on the side menu). At least I can use my ipod for when I'm in the car, but now I have to carry that around too, I'm getting quite frustrated. Normally I'm quite computer savvy, but I'm totally stuck on this one. And like most people, I rely on my iPhone WAY to much and let the little things affect my daily life. I hope SOMEONE can please help me?!? (I don't know if it may even have to do with the fact that yesterday I finally got my iPhone updated to the latest IOS, (cuz I was finally able to download the update from iTunes... Unless that was a separate update) the one where it's like "do you want to cancel, download only, download and install").
I'll notice my music sounds flat, too much treble, etc... go into ipod settings and sure enough the equalizer is set of OFF again. I reset it to rock or bass boost or whatever. And it then it might be another hour or 3 days later but it turns itself off again. There doesnt seem to be a lot of rhyme or reason as to when it does this or why. Annoying. Any ideas? I have iPhone 4 running iOS 6.1
shouldn't the usb 3.0 ports recognize the usb 2.0 to 30-pin cable?
I just got the 5 today, and now I'm trying to restore from backup of my 4S. When it first popped up I clicked restore from back up of my previous iPhone, but it told me that the other phone (4S) software or firmware was too old for a backup and set up as a new iPhone and restore, but I had just updated about two weeks ago. That is the first problem. The second problem is when I went into the restore backup all it pulled up on the list was my ipod. I am confused. Can anyone help me? Additional info: I am as of right now updating the 5 to see if that was the problem, but I will comment back if this was the problem or not.
I bought this app for my iPad 2. It's compatible with my iPhone, ipod touch, etc. I just bought my iPhone 5 the other day and I cannot get this app to transfer into the phone from my iTunes. Any suggestions? I tried going into the app store and looked at purchases but there was no option for "not installed on this phone".
Ultimately all i need is a basic phone. Plans now offer the iPhone for the same rate. I'm curious as to the music specs of the iPhone 4. Should I get it, replace my old ipod, and have the option for data later?
For some reason in my bedroom my iPhone won't connect to my home WiFi network. My ipod 2g connects to it fine but not my iPhone 4s. As soon as I go outside of my room, my wifi connects and it works fine. I've tried restoring, forgetting network settings, and basically anything else you can think of. It's not a router problem because my ipod 2g and even my galaxy S3 connect to wifi in here, just not my iPhone 4s.
My iphone 4s doesn't show my home wifi in the settings, yet my laptop and an old ipod touch of mine are both connected to the home wifi. This happens in my room, and for my iphone to recognize my home wifi, I have to leave my room and move closer to the router. I had recently gotten a new, stronger home router and my room is the farthest room away from the router, so at first I thought that was the reason. But it just does not make sense that my laptop is connected with the signal strength listed as "fair" and an older ipod touch(which has IOS 3.1.3) is also connected to my wifi, yet all three devices are right next to each other. I've tried turning the wifi on and off in the settings, I've turned off my phone so many times, and I've also resetted my phone and using icloud to back it up. Nothing is working, and I've been wanting to reset my phone completely and restarting it as a new phone, but I thought I should ask for an option on what I should do. please help!
Hello, My son had borrowed my iphone4 to play a game. As he had my cell he tried sync'ing it to his itunes account. His ipod touch 5th gen is jailbroken and he syn'd his of course to his itunes account all the time. After him trying to sync my iphone and me getting it back. Now it will charge on the wall charge block slowly but the sound when plugged in does not sound and the battery symbol on the display will not show or lightning bolt it's like it is not plugged in but still charges. Then when you plug it into the usb on any computer it will not sound or show it's connected and can not be found on the hard drive or itunes it will not sync, be noticed, like it's not plugged in at all. If I turn the iphone4 off at night and plug into the computer or wall charger it will charge 100% but even though the computer charges the cell it still can not be found by me in the hard drive or itunes...PLEASE HELP I have cleaned the connections, restarted, deleted and re-installed itunes & email acct's, complete delete of all and started from freash, Lots more I have done anything you can do without being able to connect it to a computer. I would not mind the slow battery re-charge I really just want to be able to connect to a computer again PLEASE HELP ME!!!
I purchased a 4S for my daughter. She has had it for a month and finally told me the 3G data did not work. The phone will show 3G and then change to a "o" in place of the icon. We have 5 signal bars showing and can get a 3G icon after entering ##update#. Using Safari to access the web results in an error message "could not activate cellular data network". We can get data very slowly over the air with the small "o" showing. The retailer shrugs their shoulders as we are past thirty days. Virgin tech support has been contacted over 10 times and gives the same litany of ##update", turn off and back on, how many bars to you have, we will escalate and call you back, etc. Does anyone know how I can resolve this? Every Apple device I have ever purchased has been outstanding in its performance. She is 14 and is very disappointed. She claims she now has an ipod that can make a phone call.
We have 3 devices, ipad 2, iphone 5 and an ipod, are we able to factetime between the three devices?
PLEASE HELP. I'm trying to use my old iphone 4s as an ipod touch because i upgraded to an iphone 5.
Okay, here's my situation. I was recently given a iPhone 3GS that I was thinking of using an ipod touch (i.e. no cellular data -- just wifi). My car, an Audi A6, has iPhone/ipod integration as well as a built-in WiFi hotspot (using a Tmobile SIM built in to the car). I have a long commute so I listen to a lot of podcasts. I thought it would be cool if I could subscribe to x number of podcasts and have them automatically download/udate without having to touch the 3GS -- just do all the controlling via the car's interface. The problem it doesn't seem like podcasts are downloaded to the "Podcast" directory in the phone anymore (thank you iOS 6 and Apple's Podcast app). Since my car's interface will only stay in the "Music" directory, is there anyway to automatically get podcasts into that directory so I control them using the car's interface? 3rd party app perhaps? Any suggestions? Thanks!
I have continuously over the last 6 months struggled with syncing my iphone and ipod with itunes The app continually crashes during the picture import. AND by the way it takes 10-15 minutes before it even attempts to import photos. The screen says importing photoes but doesnt try to optimize or anything for 10 minutes. I have a 3gs with 16Gb so its not a cheap phone. I have 10Gb free. I have 6600 photoes. This is very frustrating and undermines my confidence in your products. My ipod is an ipod 4 with 16Gb also. It does the exact same thing to it. The last time, I had to import photoes a few at the time and with it taking 10-15 minutes each time for 6600 photos it is a long frustrating process. But it will import every photo a few at a time. The error message is just that itunes has stopped working. no hint as to why. AND of course, my phone is out of use for the entire time. You guys must not want to believe ur phones are a necessary tool...or maybe you dont want the consumer to believe it is. I have tried to find solutions on your website as well as through other 3rd party communities. Ultimately they were of no use. I stumbled onto my solution by accident since Im a bit of a computer geek...a semi-geek.
My mom's phone is set up with my apple id... I'm away at college, and my ipod is set with my apple id. I'm not trying to have her have access to my photostream and she keeps on getting the messages I send. Is it possible to disable my account from the active places its set up on? Without having her phone with me right now
The volume on my iPhone 5 keeps going up by itself when I have earphones in, but when I have the same earphones in my ipod everything is fine, how do I fix this problem? I have tried to reset my phone but nothing changed.
i plugged my 4s in to update and apperently it was coverted to ipod touch how do i get my phone back
Hi, If I buy an ipod in the USA, will it operate OK in South Africa? Thanks. Sam
Please help with an answer to my question.
Or I can buy a Nexus 4 for half the price and deprive Apple of any more of my business. I say this typing on my iPad, and knowing that my wife has my iphone 4 (it was hers which was damaged), and my kids both have ipod touch's. To be fair, I thought the standard out of warranty repair/replacement price was good value given that most times it will be for accidental damage and not for failure of Apple parts, and the response to the service request was prompt and efficient. However, their massively different price for devices repaired by people other than Apple has put me right off buying another iPhone. The price exceeds the cost of a new device from Apple Store. If they had simply said, sorry we cannot repair or replace your device because it has non Apple parts, then I would say fair enough. Why even offer to replace for a price higher than a new phone complete with accessories and a 12 month warranty?
