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how do i create a rescue email address so i can change my security???
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
There's 5 people and it was iMessage, and then it went to text? And half the people are iMessage and half are text, but now, only 1 is test and the rest are back to iMessage. But everyone's iMessage works in other conversations and group chats. How do I get it to go back?
Why it it that when I query a word or two in spotlight, I can see the text message that I am looking for but when I tap it, I am not taken to that message. This renders the search useless.
This is my issue. I have been using the messages app and spotlight to search keywords and/or phrases in old text messages. Scenario: Using the search bar in the messages app, I lookup Mac. It returns 2 results. I click the message I want to view and it opens the most recent message in thread. So I tried using Spotlight. Granted, it returns more results (about 6,7), but when I click the message to finish reading it, again, it opens the most recent message in the thread. Is there an app that actually searches messages and lets you view the message?
I made an in-app purchase but didn't get my item. I confirmed my purchase recieved my email receipt but no item. When in my receipt I hit the link to report a problem and am dumped into the neverending "support" website. I've made my way here- can someone give me an idea on what to do next? thanks
Incident Identifier: 7278AA77-FCCC-44CE-ADD8-8EBAD10519F2CrashReporter Key: 00531215b0a305086fdeb7de5fd67bb11de76e3bHardware Model: iPhone4,1Date/Time: 2013-05-16 17:33:29.088 -0400OS Version: iOS 6.1.3 (10B329) panic(cpu 1 caller 0x8fba6397): "i2c1::_checkBusStatus XIP is still set (SDA is probably stuck low); last write status 00010100 xfer 00000000 fifo 00000000 "Debugger message: panicOS version: 10B329Kernel version: Darwin Kernel Version 13.0.0: Wed Feb 13 21:37:19 PST 2013; root:xnu-2107.7.55.2.2~1/RELEASE_ARM_S5L8940XiBoot version: iBoot-1537.9.55secure boot?: YESPaniclog version: 1Kernel slide: 0x000000000f400000Kernel text base: 0x8f401000Epoch Time: sec usec Boot : 0x51954fdb 0x00000000 Sleep : 0x5195500c 0x000c749c Wake : 0x51955095 0x00000009 Calendar: 0x51955095 0x00001c78 Task 0x80074c20: 11865 pages, 121 threads: pid 0: kernel_task thread 0x80087c70 kernel backtrace: 8be03cd0 lr: 0x8f4884d1 fp: 0x8be03d00 lr: 0x8f488d6d fp: 0x8be03d2c lr: 0x8f417ca7 fp: 0x8be03d44 lr: 0x8fba6397 fp: 0x8be03d84 lr: 0x8fba60a3 fp: 0x8be03da8 lr: 0x8fba5eb9 fp: 0x8be03dc8 lr: 0x8f7c4255 fp: 0x8be03dd8 lr: 0x8f7c4167 fp: 0x8be03dec lr: 0x8f65792f fp: 0x8be03e14 lr: 0x8f7c48e5 fp: 0x8be03e4c lr: 0x8f9175ab fp: 0x8be03e7c lr: 0x8f9146ff fp: 0x8be03e8c lr: 0x8f9146c1 fp: 0x8be03e98 lr: 0x8f914861 fp: 0x8be03eb4 lr: 0x8f914d71 fp: 0x8be03ec0 lr: 0x8f65792f fp: 0x8be03ee8 lr: 0x8f914d49 fp: 0x8be03ef8 lr: 0x8f64f86d fp: 0x8be03f50 lr: 0x8f64c097 fp: 0x8be03f68 lr: 0x8f42fefd fp: 0x8be03fa8 lr: 0x8f48655c fp: 0x00000000 Task 0x80074968: 276 pages, 3 threads: pid 1: launchdTask 0x800746b0: 343 pages, 1 threads: pid 2: launchctlTask 0x80073e88: 950 pages, 12 threads: pid 13: UserEventAgentTask 0x800743f8: 613 pages, 7 threads: pid 14: wifidTask 0x80073bd0: 416 pages, 3 threads: pid 16: timedTask 0x80073660: 338 pages, 6 threads: pid 18: misdTask 0x800733a8: 461 pages, 2 threads: pid 19: mediaremotedTask 0x80072b80: 369 pages, 2 threads: pid 22: iaptransportdTask 0x800720a0: 1765 pages, 14 threads: pid 26: backboarddTask 0x80071878: 280 pages, 3 threads: pid 29: hpfdTask 0x80071308: 467 pages, 3 threads: pid 31: mDNSResponderTask 0x80070570: 192 pages, 7 threads: pid 36: syslogdTask 0x80600c20: 1428 pages, 20 threads: pid 39: mediaserverdTask 0x80600968: 322 pages, 2 threads: pid 40: powerdTask 0x806003f8: 696 pages, 2 threads: pid 42: fairplayd.N94Tas
My iPhone 5 battery drains a lot. After 42 minutes of usage, and 5 hours of standby it drops to 89%. I'm just wondering if thats normal. I was wondering, if theres a way I can completely restore my iphone. Like restore nothing back onto it, only my text messages and imessages cause those are really important.
I dropped my phone with an otterbox defender case on the phone on its back, directly following the fall (maybe 3ft) the screen remains black, however, the phone is still on because I get text messages and emails. I believe that the digitizer may have been dislodged from the logic board. Should I investigate the phone myself or take it in, mind you the nearest apple store (grrr) is almost 60 miles away.
My iPhone 5 recently started having problems with the ringer. The ringer will be turned all the way up, the mute button is NOT being used and the phone will not ring for calls or alert for texts. It is not always happening, but more so than not. I have tried rebooting the phone, the OIS is up to date and I do not have the "Do Not Disturb" set. I can be in the same spot with LTE and full signal have a call/text that is missed then receive a call/text and it rings. Does not seem to matter if the call is coming from a land line, same Verizon carrier cell or different carrier cell there is no noticable reason. Any ideas???
There are ten, broad, grey lines across the display of my iPhone5. The display is virtually unreadable. How do I get rid of them?
I recently had a software update (6.1.4) on my Iphone 5. I ran the update last week and everything seemed fine. However, as of yesterday my phone no longer made sound, it just stopped making sounds to everything. It makes no sound when it rings, when I receive a text/email or when I try to listen to music. The sound is completely dead. The little switch on the left of the phone is turned on for volume. I did a reset and nothing seems to help. Has anyone encountered this problem? Does anyone have a solution?
if i change my email address will I lose my itunes music
Using iPhone 3GS to change Apple ID: go to SETTINGS; then to Itunes & App Stores, tap your old Apple ID and sign out. When you sign out it will let you enter a new email, (Apple ID) and (I hand already changed my ID on the Apple Store but not my password) . So I was able to use the same password. It already had my credit card info but made me verify the security code. Easy, just needed to know WHERE to go.
Last night my iPhone 5 went black and won't respond to anything. I can still hear soundlike siri and when a text comes through but I can't see anything. I have tried to restart it by pressing the home button and power button but that hasn't worked and I've tried to restore it on iTunes but that hasn't done anything, can anyone help?
I recently purchased an iPhone 5 (Monday, May 6th) and am convinced that the battery is defective. I attempted to get the phone replaced by AT&T since it is within their 14-day Return/Exchange policy, but of course they denied me based on it being a "technical" issue and therefore a problem I need to take up with Apple. Whatever that means.Background info: Left the house around 10:00 AM, battery fully charged at 100%Finished class at 12:00 PM, battery dropped to 53% (VERY minimal use, I was sitting through a lecture)Arrived at AT&T store at 12:15 PM, battery at 51%AT&T Rep turns off LTE, Wireless, Location Services, Bluetooth and Auto BrightnessThe only apps that were opened/used were text, Mail (fetch set to Manual) and SafariAT&T Rep says there's nothing he can do, but these changes should "help"Left AT&T 12:25 PM, hopped on bus, got home at 12:45 PM, battery drops to 43% (ZERO use)Call nearby Apple store at 12:50 PM to set up an appointment (Call length: 11 minutes), battery drops to 41%Call Customer Support at 1:30 PM to run remote battery diagnostic (Call length: 16 minutes), battery drops to 32%Apple Rep says the diagnostics looks normal...... Battery life: 30%Usage: 2 hours 26 minsStand by: 6 hours and 3 minutes This can't be right. Is anyone experiencing similar issues with their battery? Does the usage information above look normal? Any suggestions and/or tips on what I can do? I'm so upset with both Apple & AT&T right now. The AT&T rep even suggested that I "turn off cellular data" to save the battery life. REALLY? I feel like I basically just purchased an iPod touch for $240!
Any way to fix this?
Hi Apple . My wifi not working ...i have already try reset network it seem the same .... sometime i only able to use for few hours after that my wifi not working anymore and sometime event i have to shut down my iphone for wifi connection . Now it become more worst sometime i unable to turn on my wifi .... pls email me for solution . I purchase my iphone from Apple Store online from malaysia but currently im working at oversea . Can i get warranty at Taiwan ?
Hello, Can someone help in giving the proper steps to erase "others" in capacity for my iPhone 5? I have tried everything, from erasing text message, photos, music, videos, among other, but "others" remains. Certainly need help!
Hi all, everytime I want to edit text I'm entering into the message box, I'm not able to do it, since the cursor always jumps to the end of the text.This makes it impossible to mark & copy some or all text, as well as rephrasing or correcting typos. The only 'workaround' I found is to keep the finger on the target position (and having the looking glass active) and then type one character (or delete on). I'm a little bit curious since my friend and me are experiencing that issue for a long time now though I found no reference on the net for it yet (except one to a wordpress app). It happens on a 3GS as well as on a 4, at least all 6.* versions of iOS, with the previous (2.3.1) as well as with the current Viber version (3.0.0).Also experienced on iPad (3rd gen, cellular edition) with 6.1.3 / 3.0.0 Any hints or tipps are very welcome! Thanks in advance &cu,-udo
i have been using the same back up file for my phone's for the past four years and my iphone 5 started was all glitchy and i had over 10gb of other used up on phone so i restored it. before i restored it though i saved all of my pictures to a folder on my mac using image capture. now im wonder how to import the photos back into my camera roll, not another folder on my phone. so far i have tried using ieplorer and a couple of other programs like that but no luck. i have about 1,500 photos so i cant email all of them to myself and then save them all. all i want is all my photos back into my camera roll :/
Hi! Just last night and this morning my iPhone has been having problems. I asked my sister to call me, (as a test.) but her phone played (no ringing) "the person you have called is not receiving calls right now." I can not send text message either. We both have iPhone 4s's. thankyou!
I have been having an issue with my backlight turning off completely when I receive a text message on my iPhone 5. It is very random. It doesn't happen every day, just once in a while. My screen will be completely off, then it will fully light up when I receive a text message, then 1-2 seconds later the backlight will go off completely but the screen will remain on. Even if I hit the home button, the backlight won't come on. I have to hit the power button to turn the screen off, then hit the power button again to turn the screen back on, then the backlight comes back on. I don't have auto brightness or anything like that turned on. Any ideas what might be causing this or how to fix it?
Hello everyone! I've got a problem with my iPhone 4S and I hope someone here can give me a hint on how to fix this... Last year in March I was on vacation in Las Vegas (I live in Austria/Europe) and bought a new unlocked iPhone 4S GSM in the Apple Store in the Forum Shops in Las Vegas including AppleCare+ (I just learned that iPhones can only be serviced in the Country where they are bought - my bad). Lately I was browsing through my Apple support profile and noticed that my iPhone was not registered there. So I tried to enter the serial number of the device and got this message:We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. I knew this could not be true so I called Apple Care here in Austria and first I was told that - according to its serial number - my iPhone has been replaced, and that it never should have been sold. I also was told that I have no chance of getting any service for this device despite the Care Protection Plan because the device is invalid due to its status as "replaced". And last but not least I was told that I could never receive any service for this device because American devices cannot be repaired in Europe (I was not aware of this fact and would have expected the salesperson in the Apple Store to tell me because I definitely told him that I am from Austria). Meanwhile I wrote an email to the store where I bought the iPhone from but it's two days now and I have not received an answer (or any indication that my email was received) yet. Is there anything I can do? Yours,Michael
Bought Mail+ from the store. It won't connect even though I have given it correct the Comcast email adddress, password and incoming domain at least 6 times. It tries to connect for 4-5 minutes and then times out and makes me reenter everything. Two requests for help from their customer service have not been answered in last 48 hours and I'm about to dump the app and move on but I paid for it so hate to give up. Any suggestions?
I bought my Iphone 5 from Apple when it was first available. I have had an ATT acount for many years along with an MSN email account. I have had issues with sending email from my IPhone 5 since I have recieved this phone. I have deleted and readded the email application numberous times(sometimes 10 times a day), I have reset my phone a number of times, I have also changed my email password a number of times and readded to both my incoming server and outgoing server passwords. I have spoken to ATT tech support, Apple Tech support and Msn tech support multiple times, they have not been able to help me. I sometimes have gotten it to work for a few minutes to a couple of hours but as soon as I try to send an email from my phone again it will no longer send an email from my phone. I use my phone for work and this is very annoying as I have to use my email for work.I need help! I have had Iphones since the first Iphone and Mac computers for over 10 years but I am now over it, at this point I would not recommend Iphones. I am now at the point of buying a phone that I can use and it will not be an Apple Iphone.
At some stage yesterday my mail stopped working. It is the standard mail app that comes with the phone. When I press it it mostly blinks and then returns to the home page. Sometimes i can get a glimse of the emails in my account and then it returns to home page. It has been impossible to get to my account and use it
Hi everyone... I want to ask question, I just realise that I Can't do anything (swipe, text, ect) when my iphone placed on the flat surface. To be able to swipe or text i must literally hold the iphone with my hand. When the iphone was placed on the flat surface (table for example), The screen do not respond at all when I just do the swipe and text with my finger (I don't touch the iphone with my hand).But when I picked up the phone and hold it with my hand, the screen began to respond to my finger,, Anyone facing the same problem ?Do we have to hold the iphone with our hand in order to be able to swipe or text ? If anyone have the answer to this problem, please let me know, because it was so frustating now that I can't do anything when my phone was placed on the table.
phone is still on as i treid the reset , home button n power button, and heard siri, i was reading an email n it faded and has gone blank
Ever since I updated my iphone 4 (GSM) to ios 6.1.3 i have been unable to 'text' people in my contact list. - I can only text new numbers that aren't in my contact list? (Even if i try and type my friends number, instead of selecting their name, i am still unable to text them - it comes up with ERROR) I can only send imessages, successfully, to people in my contacts list. Please HELP! Thanks in advance.
i have selected the sound "update" for my text messages, and it only works intermittently all of a sudden. i have changed sounds to "minuet" with similar problem. i have restarted and also reset iphone 5, but still intermittent.
I recently updated my iPhone 5 to Version 6.1.4. It deleted all of my contacts and old text messages, and nothing is left on iCloud. What do I do?
Is there a way to automatically backup text messages to gmail like the android sms backup+?
1. Starting on April 24th my iMessage option stopped working. When I would send a text to another iphone user they wouldn't receive the text. I turned that option off and sent test text messages - they went through. Turned iMessage back on - and nothing was received. Does anyone know why that would be happening? It is rather frustrating when a needed function does not work. 2. Also, I can not receive picstures over text anymore. I can receive them when I open my messenger program on my laptop, but nothing over text. Does anyone know what is going on with these issues?!
Is there any way to search text messages via the iphone serial number? I had water damage and had to replace, I thought I had backed up my phone to itunes but I can not find it with a text recovery system, wonderwall for itunes.
My iphone is acting erratic when texting either in messages or email. It's inserting periods, capital letters, and erasing entire text when I try to erase one letter.
The voice to text is not working. I have restored the phone several times and it will not work. Siri's voice to text works though.
My iPhone 5 will not allow me to receive calls or make them. It will not let me text or receive text. What is going on? It worked fine earlier today.
Hi there, I updated my i5 to 6.1.4 this afternoon & since then I've had a text from O2 saying that I've used my monthly data allowance of 1.5Gb. Also, my battery is draining before my eyes. It's going down about 1% a minute! Has anyone else had problems?
So my iPhone slipped out of the back of my pocket & into the toilet. Now its been water damaged for about 3-4 hours now & at one time it would allow me to make calls & text messages-the normal- but now that I am home from work, i have a red screen showing on my iPhone. Theres no way that I can take it apart as of now because of the stores being closed already. & the nearest wal mart is pretty far. What do I do? Its currently in a ziploc full of rice. Will that at least do SOMETHING? HELP! HELP! HELP!
I need my phone to be locked in order to use my corporate email system, but I'm not sure if it is. I can only find previous strings about how to unlock a phone, not how to tell whether or not it's locked. And I don't have another SIM card to try out. Can someone please tell me how to check it? Just bought the phone 2 days ago at Best Buy and Verizon is my carrier. Thanks in advance!
Hi, I just upgraded to IOS 6.1.4 this morning no issues Upgrade went well. Now My email Push Notfication is not working. 1. Bussiness Gmail Account - Configured as Exchange2. Hotmail Account - Configured as Exchange Both Account - Push is ON if some one send email i am not getting it. I have to manually open the Native email client then i can see. Restarted the IPhone Twice. Any one facing similar issue?
My third attempt to fix my iPhone 4s. I've gone through two phones calls, three associates, and one Tech. support supervisor. The only thing said to me was "I cant do anything". I've explained my problem, as thorough as possible but the only option was to purchase a replacment for $200. I've restored my phone multiple times with zero effect, each with a clean restoration of iOS 6.1.3. If there is a solution to this problem I will greatly appreciate it. (Latest panic.plist report) Incident Identifier: 8156D0E9-A0F8-4AC2-8762-C6B2C0937645CrashReporter Key: 1d8179e7464801cf156363078309b8f456a20ed2Hardware Model: iPhone4,1Date/Time: 2013-04-30 08:47:57.042 -0700OS Version: iOS 6.1.3 (10B329) panic(cpu 1 caller 0x9d1a6397): "i2c1::_checkBusStatus XIP is still set (SDA is probably stuck low); last read status 02010100 xfer 00000000 fifo 00000000 "Debugger message: panicOS version: Not set yetKernel version: Darwin Kernel Version 13.0.0: Wed Feb 13 21:37:19 PST 2013; root:xnu-2107.7.55.2.2~1/RELEASE_ARM_S5L8940XiBoot version: iBoot-1537.9.55secure boot?: YESPaniclog version: 1Kernel slide: 0x000000001ca00000Kernel text base: 0x9ca01000Epoch Time: sec usec Boot : 0x00000000 0x00000000 Sleep : 0x00000000 0x00000000 Wake : 0x00000000 0x00000000 Calendar: 0x00000006 0x000266b5 Task 0x80058c20: 3587 pages, 97 threads: pid 0: kernel_task thread 0x80071b00 kernel backtrace: 8f4e3d68 lr: 0x9ca884d1 fp: 0x8f4e3d98 lr: 0x9ca88d6d fp: 0x8f4e3dc4 lr: 0x9ca17ca7 fp: 0x8f4e3ddc lr: 0x9d1a6397 fp: 0x8f4e3e1c lr: 0x9d1a60a3 fp: 0x8f4e3e40 lr: 0x9d1a5eb9 fp: 0x8f4e3e60 lr: 0x9cdc4255 fp: 0x8f4e3e70 lr: 0x9cdc4167 fp: 0x8f4e3e84 lr: 0x9cc5792f fp: 0x8f4e3eac lr: 0x9cdc48e5 fp: 0x8f4e3ee4 lr: 0x9d6be3b5 fp: 0x8f4e3ef8 lr: 0x9d6bed97 fp: 0x8f4e3f10 lr: 0x9cc47e37 fp: 0x8f4e3f60 lr: 0x9cc48a79 fp: 0x8f4e3f88 lr: 0x9cc4884b fp: 0x8f4e3fa8 lr: 0x9ca8655c fp: 0x00000000
Okay, so lets see if this works. So I've had my iphone 4 for about a year and a half, I've never really had issues beside the normal glitching and having calls drop here and there. Recently I've had an issue with my iphone connecting with just one individual. Yes, I know it sounds weird but keep reading. I have been able to make calls and recieve phone calls fine, however I cannot with just one single individual. They to also only have the same problem with me, however the only difference is they can hear me but I cant hear them or anything. We're able to text and send picture messages without any issues. Now sometimes when I try to call them, itll ring twice and then the line just goes dead, but thats usually them picking it up. I cannnot hear them at all. I've already done the reset on my phone and I've already contacted apple about this issue and their about as lost as I am because it doesnt make sense that this is only happening with one individual. I've also blew out the speakers and such like people have suggested. I use my head phones that came with my speaker, and ive connected and reconnected them incase my iphone thought they were plugged in. Let me give you a little bit more info. They have an android phone, we have the same carrier which is verizon and they live in another state (not sure if thats helpful). I'm completely lost because this has been going on for about 4 days now and its driving me crazy. This happened a few weeks ago, however it magically fixed its self ( im thinking it was because I had bad service). If anyone has any solutions that might help, please, please let me know.
So my friend sent me 3 images they had taken on their phone, 2 came as jpgs but one came as a .png image. I was skeptical as they were different formats. Is this even possible and if not how could an image be a .png ? read somewhere this could be a screenshot/grab but when i tried that myself to emailed to self through gmail app it still appreared as a jpg the email also came from someone using gmail Thanks in advance
Why does my text messages go from blue to green even to another Iphone
HELP!!! I lost all my contacts for no reason, I was sending a text when my phone (with about 80% power) turned itself off, I turned it back on and all my contacts were gone! In my messages it was just numbers, no names. I went on itunes to restore from backup but it wont let me, nothing comes up. When I right click my device the only option is get is to back up, it wont let my restore from back up. The only thing I can do is restore to original settings but I want my contacts!!! Can someone help, I need all my contacts for work!!!!
I had bought the Iphone 5 the day if first offically launched in Saudi Arabia from Zain telecom one of the officail Iphone Carrier in the country. https://www.sa.zain.com/autoforms/portal/site/personal/handsets/apple?AF_languag e=en Being an Apple Fan boy Have owned many products of Apple including all major iphone interations. I had never faced any need for warranty repairs or any such thing previously. My luck with the Iphone 5 was not the same. Just 5 Months and my Sleep/Wake button just refuses to work. But the Horror was when i reached the Zain Telecom store in Jeddah, Saudi Arabia. I was told by them that Apple has refused to take Any Iphone exibiting Scuffing or Scratches as this renders the iphone out of warranty. It just Dosnt make any Sense when Senior Apple SVP for Marketting Phill Schiller Him self on 25 Septeber 2012 in an email to an apple user have acknowledged that this kind of scuffing is natural to any aluminium product. I would like some one from Apple to Respond to this issue of mine and give me a solution. The worst part is there no authorised service in the country. If this dosnt turns out well then my next phone shall not be an apple until apple has a bigger foothold in saudi arabia. Thanks & RegardsAsim
Ok I have a iPhone 3GS and I have it updated to ios 6.1.3 and after that I have been able to connect to wifi but for some reason Ivan connect to Internet and a couple other apps that need wifi but appstore, email, Facebook, and Game Center, it's not hardware but I really want to know if I can fix it?! Help please!!!!
On my iPhone, my mail app doesn't work. I get the "ring" that I have a new email and it shows how many, but when I click my app to look at the emails its blank and then just shuts down and takes me back to my home screen. I've turned it off and left it off for a minute then turned it back on and its still doing it. My iPad and iPod are fine, its just my phone doing it. Can anyone help me?
