Welcome to Apple iPhone news and Chat discussion forums. iPhone Discussions is dedicated to iPhone,Talk about iPhone modifications,software,reviews,Support, iPhone news , iphone mobile,iPhone OS and more about i dropped my iphone 3g when iturn it on it tells me to connect to ituns...
I am trying to download apps. It prompts me for my password as usual, then it tells me to verify my billing info first. I verify it then it says contact support. Any ideas?
i can buy any apps from app store but i cant buy any in-game offer for my game. it is said "cant connect to itunes store". i did restart my iphone5 couple of times and disable my wifi then enable again and uninstall then re-install my game. but i still cant connect to itunes store as it is said in-game. the game i play is Dragon Bane. Just curious, the prob is my iphone5 or the itunes store server in my country (indonesia) or the game server itself? plz help me. ty.
How do I connect my iPad and iphone to my wireless computer
I recently changed my apple I.D. to a different e-mail address because the one I had was hacked. I recently went to the Apple Store because my iCloud wasn't connecting and backing up my other stuff. So, they deleted the account and connected me to the account under my new e-mail. Everything is working fine. All of my stuff is still the same and nothing has changed. However, my Facebook app isn't working when I try to connect it to other apps such as Pinterest, Twitter, and Vine. when I go to my settings, and then to Facebook, it says "There was a problem accessing your account. Please reenter the password:". I have tried to enter my password multiple times and it doesn't work. I have tried my old password too, and still nothing. I changed my Facebook e-mail and password after my e-mail got hacked. I changed my Facebook e-mail when my e-mail got hacked, and I also changed my password. So, does anyone know what to do? I'm getting very frustrated. Thanks, Jackie
My iphone suddenly began disconnecting frequently from my Access point like every 4 seconds, maybe every minute. it just disconnects randamly,i have had this issue for two days now . I restored my iphone to IOS 6.1.3 and yet the issue is still preserved , so i reset my router and my access point to their default setting and still the WIFI keeps on disconnecting. I even tested my iphone to connect to my Uncle's wifi access point and still it disconnects from it frequently.My iphone has never suffered any damage. it has never fallen on the ground and not even scratched.The disconnection here is not that the iphone disconnects from the wifi when i lock the phone but it's worse it disconnects when the phone is in use even if I am downloading something from the app store or streaming a video on youtube and then it will automatically reconnect again which is pretty annoying especially if i am using a VOIP service .i tried everything now and seems nothing helps. Is this a Hardware or a software problem ?, i would be glad to hear from other users that i am not the only one affected by it. I live in Egypt, is there Apple Support in here ?, Any suggestions will Greatly help me .
I just dropped my phone a couple days ago & completely shattered my screen.. I asked iphone repair places & they're charging 230$ for just a screen replacement. I heard that if I take my phone to apple I can get a new one for the price I would be paying for just a screen replacement? A brand new phone for just 230$ without apple care?
my iphone 5 was telling me to update i tunes i selected yes now i cant get into my phone as its now just displaying the usb connect to itunes icon
when can i upgrade to 6.1.4 as im on 6.1.3 and cannot connect to wi-fi
Since last monday I'm unable to connect my iphone 5 to any wifi network, not even the one in my house which I was able last monday when I left.I was on a hotel and couldn't connect.Whne I choose the network on my iphone and add the password it says incorrect password, do t have this problem whit my other Apple devices just my iphone.
i have dropped it into the toilet and i cant hear anyting from calls and the microphone isnt working. can this issue be fixed?
Is anyone having problems with their iphone4 connecting to their carrier on iOS 6.3.1 ?
Greetings, My i4 developed yet another problem in the series (previous issues concerned home button, power button and camera module)... Two nights ago, I had the phone plugged in the PC, in order to make backup, syncronize with iTunes, change music etc etc... It took around an hour, maybe hour and a half, and I was surprised to see that the battery (which was not even close to flat) reached only about 70%. Shortly after I unplugged the phone, the battery dropped to 50%. That night I forgot to plug it in again, and I spent the whole day yesterday saving the battery. Later that day, I got home and plugged it in immediately. 2 hours later, the battery was still on 14%. I left it "charging" for the whole night, just to find out that this morning, it was still on 14%. While checking emails and stuff, the indicator "jumped" to 16%, but then dropped to 10%. Now it shows 3% eventhough it's still connected to the computer. There is a battery indicator on the lock screen, which means that it doesn't refuse the charger, but somehow the battery refuses to be charged. The indicator in the upper right corner shows "plug in" symbol, as if it has been charged, not a "thunder" as if it's still charging. I tried cleaning both the dock connector and the cable, I tried different cables, I tried charging from the wall socket and from various PCs, but nothing seems to work. Everything else seems fine though. Battery dead and needs replacing, or is it something more "fruttier"? Thank you!
I Can't purchase in the party in my dorm store it keeps saying error can't connect to iTunes and please contact iTunes customer support
i was downloading an game aaplication ubfortunately i got stuck and when ever j connect my phone i get a message 'Race Gear' is not fully uploaded, how delete this incomplete software i dont have an software update tab in my i4
It says The iphone “MB iphone” cannot be used because it requires iTunes version 10.7 or later. iphone says it is up to date. I have tried the setting the date to years ahead and turning off icloud and wi fi. Still won't work. Any help would be great.
i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone is there anything apple could do if i took it to one of their main shops??? Kris (bulzy_23)
My iphone 5 is less than a year old, it is still covered by the regular warranty, i do not have apple care. I dropped my phone from a height of about 3-4 ft, and the screen loss all sensitivity. The screen itself is intact,however on the inside of the prhone some vertical lines are now visible. I have been told something called the digitizer is busted. Will apple replace this phone for me, or fix it? I am aware that more than likely i would have to pay for this service, but i was wondering how much, if they would be willing to do anything at all. thanks
My daughter has put a passcode on her dads iphone 4s and cant remember it and after multiple attempts it is now in "connect to itunes. My husband does not want to lose the photos on it. Is there a way to get photos off before restoring
Upgraded to new ios and my battery life has dropped 50%?
Dear All, I dropped my iphone a few months back and ever since it's been in a support case (I bought it 1 day after dropping the iphone 5 to the floor... how cruel can life be). I'm not worried about the dent in the upper right corner (power button). I'm more concerned about sound it makes when you shake it (it had this since day 4 already)... + the fact that the power button is not working anymore (even that I can overcome if needed).Nevertheless I'm worried about the warranty. I live in Europe (Belgium) and have to say that I'm completely disappointed in the service of the store where I bought my phone (an official apple reseller but not an apple store). With that said I rather know my options in terms of warranty other than asking it in the shop (cause they'll argue anyway). It's an official iphone, done nothing fishy with it (only shouldn't have dropped it )
My iphone is disabled after enetering the screen passcode incorrectly. I followed the steps and the settings were restored. The phone, however still indicates "iphone is disabled, connect to itunes", and it now wants to follow the restore process again. Can I enable the phone without restoring the phone for a second time?
Last night the screen of my phone 4 slowly went black. I tried charging it while hard resetting it but that did not help. also tried just resetting it but nothing with that either. I tried to chat with Itunes but couldn't becasue I cannot get the serial number. I do not have an sd tray nor can I use the screen. It is not printed on the back of the device not is it connecting to Itunes so I can get it from there.
my iphone will not connect to wifi..it sometime will but 99% of the time it will not..i can be sitting right beside my router..my bf iphone and my mothers and my laptop will all connect..what can i do?
#I just received my BRAND NEW, SEALED, iPhone4 32 GB FACTORY UNLOCKED which I bought from Ebay. After unboxing, I switched on the phone to find that it was already activated, and did NOT show the "connect to iTunes" screen, which gave me doubts whether this phone is actually brand new, the phone does have that protective film on the front and back which normally comes with brand new iPhones, anyhow I went online and did some intense research and found interesting facts about the serial number, and from my understanding the phones with serial numbers starting with 5K could be a refurbished phone, and indeed my supposedly BRAND NEW iphone which came in a sealed retail box with all accessories does have a 5K serial number, so I did some more googling and came across a web site which gives details about an iphone with its serial number and it shows this phone is a refurbished one. I checked on Apple website for warranty and it says "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contactus." #Now all you good knowledgeable people out there, please please shed some light on this matter.Is this really a genuine brand new phone? when I contacted the seller regarding the phone being already activated, he said it is normal with phones which are factory unlocked. But I believe it is actually supposed to show - “connect to iTunes” screen. That was how it was with my iphone 3G. At least right out of a brand new box. Am I correct? How can a refurbished iphone come in a sealed retail box? Even if that was the case, would it cost the same as a normal brand new FACTORY UNLOCKED iphone because I paid US $ 904.00 for this. Does Apple sell refurbished iPhones as new? What confuse me is that the box have all the labels intact as it was a sealed box, and the serial number and IMEI number match with the actual phone. Should I consider this a genuine product that Apple meant to sell as it is or better I go for a claim and either get a refund or replacement from the seller on Ebay?. Thank you very much in advance for all your kind help and insights. Attached are few images of the phone.
How much will it cost to replace front screen of iphone 5 ... It's bad
Every time I try to go onto certain apps, a notification shows up saying connect to iTunes to use push notifications. No matter how many times I push okay the notification doesn't go away. As soon as I press ok this notification how's up right away. So when I do connect my phone to iTunes on my computer I don't know how I would set up my push notifications. Help me please and thank you.
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iphone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iphone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
For the past two weeks I have been getting terrible battery life. This morning my battery charge dropped from 100% to 90% in 2 hours. I have tried double pressing and turning off apps, but that hasn't helped. How do I determine what is using up the battery?
my phone is diabled it says to connect to itunes. So i go to itunes connect my phone and it tells me that i must put my passcode in my phone to connect. what am i suppose to do if i cant unlock my phone how do i reset my passcode
i have an iphone 4s , of course the warranty expired a little over a month ago. The slider mechanism does not work. I've tried turning the phone on and off, restored to factory settings. nothing seems to work. I've never dropped the phone or had any kind of water damage. I've taken the phone to the Apple store. They have opened it , No damage has been done to it whatsoever but they won't replace it unless I pay $200.00 , which I can't afford right now. very frustrated. Any other suggestions?
I dropped my phone into the toilet. I got it out as quickly as possible, but it did get submerged. when I got it out, the screen turned on by itself, but I didn't think much of it, and I stuck it in rice for a few hours. when I went to check on it, it seemed fine, as the screen turned on and all the buttons seemed to be working, other than being slightly laggy. The volume buttons worked, but the didn't seem to do anything to the volume. The speakers worked as well, and even the vibrating part did. the lagging didn't get any better though, so I decided to see if reseting it would work. It turned off fine, and the apple symbol came up, but that was where it stopped, and it now will not turn on. I checked the LCI in the headphone jack and the charging slot, and the one in the headphone jack has a tiny pinkish-red dot, and the one in the charging slot doesn't look red at all. I stuck it back into the rice just in case. Can anybody help with my situation?Just some info, up until I put my phone into the rice the first time, I was mostly in full panic mode, and even after I put it in the rice, I kept checking to see if it worked by pressing the sleep button. I'm pretty sure I did everything I'm not supposed to do, but what can I say?
my iphone 5 was on and on the charger last night. wake up this morning the phone is dead dead zero black, no respond even connect it to the puterdo i need a new phone?
I've had my iphone 5 16 GIG for 2 months. The day after I got it from the store I noticed a annoying rattle. I know that there had been many discussions about this topic, but I was wondering if apple would replace my phone? It does have some damage from my cell phone case but that's it. I've only dropped it twice, would apple replace it for free?
I dropped my phone in water and pulled it right out it still works but put it in a bag a rice to try and get the water out. Is my efforts wasted and I just need to go out and get a new phone
i don't have access to itunes and my phone is locked i tried putting in my password too many times and not it tells me iphone disabled connect to itunes. help
I have a new iphone 5. In settings, my Apple ID is correct. In the App Store, when I go to "Featured" and look down at the bottom, my Apple ID is correct. However, it tells me I have 55 updates and when I hit "update all," it brings up an old Apple ID that I have not used in years. Help!
is it possible to connect a flash drive to the iphone 5 ?
My iphone 5 will not connect to my home network
i have dlink dsl-2750u wifi modem and the internet works on my laptop but when i connect my iphone to the wifi network it gets connected but the webpages do not open in my phone can anybody please help me out its very urgent!
My personal hotspot keep on searching after doing all the above mentioned things and doesn't connect in my iphone 4S
HI... I tried to restore and update my phone software, itunes downloaded the software and it automatically updated the phone's it. Now during the initial configuration of the phone, it says that the software cannot be registered at the moment and tells me to contact the customer care. My phone is not even starting up now. Please help me resolve this problem
My iphone 4s no longer allows me to connect to any wifi connections. The option is greyed out and wont let me do anything to it. I have tried restarting and resetting the network connections and all settings but this has not worked. The wifi came back briefly randomly at one or two points but could not find any wifi networks. I have read on the internet it is probably a hardware problem so I will be taking it back to apple next week. Just wondered if anyone had any further ideas about the problems?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. iphone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iphone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iphone, iPad, or iPod Touch 2. iphone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
as i connect my iphone with itunes, it is not showing IMEI NUMBER? also it is not showing wifi or sim service. can you help me to solve this problem?
i recently dropped my iphone4s,screen didnt smash or marked but wouldn't light up,made all the right sounds.took it to be repaired at local mobile shop and they sent it away to have new lcd and digitizer replaced. I got it marked and noticed home button had dropped then 5/6 days later 3 black marks/spots appeared on the bottom right hand side of screen??? returned to shop and engineer is refusing to repair as saying i damaged phone......I havent done anything apart from use it as it should be.can anyone shed some light as to why this is happening? many thanks
I dropped my phone with an otterbox defender case on the phone on its back, directly following the fall (maybe 3ft) the screen remains black, however, the phone is still on because I get text messages and emails. I believe that the digitizer may have been dislodged from the logic board. Should I investigate the phone myself or take it in, mind you the nearest apple store (grrr) is almost 60 miles away.
Hi,I am wondering if anyone else has seen this issue & can provide a fix or offer advice on why this is happening? I have an iphone 4s & very happy with is. However. when the battery % lever reaches 20% the phone 'switches' off - if I connect the charge cable the battery indicator says 1% & charging. Yet if I then hold the power button to swich the iphone on, it says 21% & charging. Any idea why this is happening & how I get the battery to show correct value.On an aside - it charges fine to 100% and iphone is overwise fine. Thanks, T
My iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. What should I do? Please help!
I dropped my iphone 5 in water. The touch screen is not working, but its charging and im getting all my texts & notifications. I brought it four months ago without apple care. What can i do to fix it and if there cost what the estimate ?
My iphone even won't response when i connect it to my computer even Itunes can not find him and i'm sure it's my iphone that has a problem and nog my usb charger