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Every time I try to update a app or download one and they are free it says sign in for payment option
I have an iphone 4 16gb Black and i want to unlock all networks . Can u help me please ?
Hi,Model on the box is a1431 (GSM china), but a1387 on the phone's back (iphone 4s).How could this be possible?
I bought an iphone 5 and i drpo damaged it.I bought the iphone in india and can i get and out of warranty replacement for $269 in the US as my mother is flying to the US next week.and will apple give me a replacement iphone free of cost.I HAVE THE APPLE ONE YEAR LIMITED WARRANTY.
I got a new iphone 5 but I cant find old apps on my Itunes account. Where are they and how do I putthem on my new phone?
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
Hi there ..i have an iphone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website" WarrantyEvery iphone includes 90 days of free telephone technical support and a one-year limited warranty. "so can i change it while am in france ?
Since its my second time breaking it will it be free to replace the phone again? ihave apple care+
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
I've had my iphone 5 16 GIG for 2 months. The day after I got it from the store I noticed a annoying rattle. I know that there had been many discussions about this topic, but I was wondering if apple would replace my phone? It does have some damage from my cell phone case but that's it. I've only dropped it twice, would apple replace it for free?
I have no system update setting on my i phone 4 in general settings can sum one help as im new to i phone ??
I have an older iphone 4s in hand with iOS 5 on it. I know that the current iOS is 6.1.4. Still, on my laptop is an older 6.1.2 iOS in iTunes since my last download. Is it possible for me to choose to upgrade to the older iOS, instead forcing to download the latest software? It is true that Apple always forced us to be on the latest iOS software? Thank you in advance for any intelligent inputs and thoughts.
I have my father-in-law's iphone (an iphone 4 running iOS 6.1.3), and my personal iphone (an iphone 5 running iOS 6.0) connected to the same iCloud account. Is there any way to separate the two so that apps I purchase on my personal iphone don't download to his?
Okay, so I wanted to install vine (an app) but I can't. The reason why is because the free button (the app is free) is faded out so I can't download it. I tries so many different things but still I can't install certain apps. When I try to click on the button nothing happens. Because its faded so I can't use it.
I'm planning on buying the iphone 5 because I have an upgrade available. I have never owned an iphone before, but I do have an 2gn ipod which has 8 gbs and has 2 apps and have used 5.5 of my 6.84 gbs available with songs(1175 songs). I have also have 30 photos, and have 1.5 gbs left to fill. If I do get the iphone 5 I will not put music on it, because I have my ipod. I would like to have a lot of apps though, because I like to test them out, and give reviews on them. I have a fair amount of photos in my current phone(around 400), but the camera quality is not that good, and I think because the iphone 5 have a lot more gbs than my current one that I will want to take more than I usually do(although I would probably upload them onto my computer and delete the originals off my phone). I don't have that many contacts and I have a tablet where I play my games and movies on, so that is not an issue. I know this is a bit long but I really want to make the right choice because I plan on having this phone until my next upgrade which is in 2 years. I want to know if 16gbs should be enough or if should I go with the 32gbs? OR if I should just wait for the newer version to come out, and if this is worth to buy. I would also would like to know what the perks and downsides are too. Thank you for your patience and time.
I have just started to update the latest iOS 6.1.3 and my wifi disconnected and all of my contacts have been deleted. My phone has not updated to ios 6.1.3 as wifi stopped working. I have never backed up on iTunes on a computer, I always download everything directly from wifi onto my iphone. Can I get my contacts back? If I can, how? Please help!!
I contacted Orange UK and they said that this iPhone4 is ready to be unlocked, but they can't unlock the phone because I am not the original contract owner. Why can't Apple unlock this phone, because the original owner doesn't care and has sold it? As far as I understand, I am one of at least 3 owners for this phone. I guess there could be more. I just wanted to have a normal iphone, why can't Apple help on this issue? I have previously had many apple products, this is the first one I bought used adn just wanted to restore it to normal. Another thing is that 3rd party services can unlock it for 200$. What is that they do to unlock it? Why can't apple make a small comission for unlcoking iPhones instead. People find ways to cheat and ripoff people who doesn't deserve to pay extra for the phone they bought. Here is my iPhones description: IMEI: XXXXXXXXXXXXXXXSerial Number: XXXXXXXXXXXPart Description: iphone 4 16gb BLACK Product Version: 6.0.1 Coverage Status: Out of Warranty Coverage End Date: First Unbrick Date: 29/03/11 Last Unbrick Date: 10/04/11 CTN: 7580088512 Next Tether Activation Policy Description: UK TMobile Orange. Lock Status: Locked
My phone is not download new update 6.1.4 software
can we get apple to make a fix to download that would enable the bluetooth file sharing with any deivce? i would like to to stay with Apple iphone but if they dont improve the lack of features.. i will move on and I know im not the only person to think like this. regardsgavin_p
Ok, so I got a iphone that my mom used for a day or two and set the Apple ID on. I changed the Apple ID, and it says so, but when I try to download the app it says her Apple ID, and not mine.
I dont have the money to buy another iphone for the coming years. So Id like to know if i can download the dutch version of siri whenever it comes out to my older iphone (cause the one i want to buy is a 4s 16gb)? thnx for the respond!
hi guys. i can see this is a common issue. i have heard a few different reasons about why this is happening. either it's the autofocus mechanism or the vibrate motor.whatever the reason, this should not be happening on a £600 piece of hardware. the quality control at apple is not what it used to be and when they are rushing to manufacture millions of devices to tight deadlines in china then this is a problem that was going to happen sooner or later.i am of the opinion that this is a fault with possibly more than 50% of all iphones manufactured to date and apple needs to do a product recall. it seems that they have told staff to not admit this as a fault to try and avoid just that.i got a replacement and it arrived, the rattle was slightly less noticable but definitely still there. i just ordered another replacement and will continue to keep doing so until i get a device that doesn't rattle.before anyone says that this is normal and it is SUPPOSED to rattle, that is BS. i have been to the apple store in brighton and tried the display models and even tried a few they had in the back after speaking with a staff member. out of the 12 phones i went through, 2 didnt rattle AT ALL. Now you tell me if that is normal and people should just put up with the substandard product that apple has churned out this time. I say NO, and the more people that actually make a stand, the quicker apple will be forced to spend some of their $600B on fixing this issue.
Is there anything that can be done short of deleting one account and recreating it elsewhere?
I'm trying to download a game onto my iphone from the App Store. The app's information in the store says that it is 974MB. I have 2.2GB available on my phone, according to usage, but it still won't download. Help?
There must be something wrong with my account, because when my family and I try to download songs, apps, or updates, it at first prompts that it's installing, but then changes back into the button you press to download it (it cancels). Something I need to reset/change?
Hi, I am hoping someone can help me as my wife's iphone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iphone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iphone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iphone and images previously uploaded from the laptop. Cheers Chipontheroad
Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha
I am having a problem with syncing my phone with my iTunes account. I have music I have purchased on my phone and music downloaded to my computer. If I try to download the music from the computer to my phone it tells me its going to delete what is on my phone.I have the iphone 5.HELP ME!!!
I was promted to update a couple of apps. What can i do to get my programmes to install? They are stuck in "installing". There is plenty of space to download. Tried finding the apps to uninstall, both on my 4s and in iTunes. Cant find them.
I have been trying to update my iphone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iphone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iphone, it put my iphone in a recovery mode and I've been trying to fix it eversince. I can not access my iphone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iphone "iphone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
I have an iphone 5 16gb for AT&T and I've had problems with the phone's home button (not recognizing my click) and issues with wifi connections on multiple networks. The phone is obviously still under warranty, but I have a dilemma. The iphone has a small crack in the upper right hand corner of the phone. This happened a few months ago, it doesn't come close to the screen or anything, but I'm wondering if Apple will refuse to swap my phone because of this. Does anyone have any experience with this?
I had to redownload my phone through iCloud because of a malfunction in the system, so I could not back up the phone. I had almost 800 pictures on my photostream before, some duplicates, but for some reason less than 100 photos re-downloaded to my new iphone. It stopped downloading the pictures, and has not turned up any new pictures for about nine hours. Is there any way to get back those pictures? Thanks for any help!
If I buy an iphone 5 sim free in the USA will it work in Europe ?
I was downloading songs from iTunes with my wifi and noticed that it would take up to 16 minutes to download ONE song. As with 3G, it downloads more than one song 5x faster. But uses up my data. Can you tell me what I can do to change this...
Hello, ok so i have this huge mess in my hands, lets start by saying this: I had an apple id which had no creditcard whatsoever on it, it was configured for USA app store right? ok so i get a debit card and it turns out i need to be from my country appstore to be able to use it, so i created a new apple id, and well the thing is i have about 30 apps or something which 15 are from one apple id and other 15 are from my other apple id, umm i cant seem to remember which were from one APPID and which were from the other, so i need help, cant i just reset the phone and download the apps again? (some are paid) please help!
just updated to iphone 4s from a 3gs and ringtones did not download only music purchase , ringtones appear on previous purchases but even if a go to itunes it shoes the icon to buy the ringtone .
my iphone 3gs had lower version of iOS and i wasnt able to download watsapp. during downloading its says update iOS 4.3 and i did connect my phone with iTunes. and i did fully update with 6.1.3 version.now I not able to activate my iPhone3GS after updated to ios6.1.3. The message said the activation server is unavailable but it has been unavailable for more than 24hours. It's abnormal, please help. Thank you!i need the permanent solution because i saw a lot of cideos to jailbreak but i really wont do that.
There was a wrong buy , an app called mobile selling platform. For travel agents to do their flight booking thro ipad . . This happened by mistake , as normally when u download any app it would ask for the password , but some how this time it did not and the down loaded happened . I tried stopping the down load by putting off the power button , but still did not work . Hence this situation. I tried reporting a problem thro the link in the invoice , but to no success .error is reported . I need a refund and reversal . As I have of no use of the apps . I am no travel agent and tried calling the India office but was told that they had closed for the day . So then I posted this query on the communities to seek help in sorting this issue .....need help .
Hello i use my id in a new pc and all was ok i use the in that pc the other day but the when back to my laptop and access to my account ask me add the debit card.then i write all the data of the same debit card, but say this is a incorrect information but i put the same information for my debit card. what can i do i cant download apps
i baught a brand new i 4s 16gb.i cant use it with out pluging to the charger even i full charge.when i unplug it after like 1 or 2 minutes it switch off and say low battery.what should i do ?
Am facing Heat issues with my new Iphone5 16gb device - it happens when i use loudspeaker option during a call - device gets heated up so quickly and its considerably high -- so a worrying factor ---- Anybody has any quick tips about this issue????
I dropped a hard metal spoon while i was clearing up and it landed directly ontop of my iphone when it was the table and its cracked the screen.The phone still works as if no damage has happened, but its just a crack and im worried it will get worse. I bought this phone definately less than a year ago, around christmas because i remember being served through the fast lanes, so its still under warranty. I just wanted to know how much it costs to fix it. My friend told me she took her phone back when she owned an iphone because she had cracked the screen too by dropping it. And they gave her one free, so i dont know how much it is, but when my brother went because of the speakers not working on his, they wanted him to pay £119, but that was two years ago. I doubt very much i will get a free one because it was damage caused by me, so i just want a rough idea how much it will cost to fix because im hearing two different things. Thanks in advance
I am not the most technically inclined, so please bear with me. About two months ago, lines began showing up in Safari every now and again. They would go away, so I didn't think too much of it. Then one night, while in a game app, the screen began "flashing" like a strobelight. It couldn't exit the app fully, was blinking half the screen in the app, part of the home screen, etc. You cannot see throught the commotion to use the phone, if the programs can even open. This happened all evening, through the night, and the entire following day. Then it stopped. It was fine when I took it to the AT&T store (the closest Apple store is 45 minutes away, so I wanted to be sure AT&T couldn't do anything for me) but by opening and closing programs and apps, I was able to force it to act up. Of course when I left the store, it worked fine again. It was fine for a few days, acting up only a time or two, but I drove 45 minutes to the Apple store. My Genius Bar member told me it was software based and that I should restore the phone, download the software again, and manually add my media back on. After the four+ hours of downloading and 2+ hours of adding media, it was fine again. That was about two weeks ago. Now it's back. I looked into the diagnostics (what I can see through the noise on the screen) and I have many different errors going on. Googling these errors codes is not providing much information, and again, I am not the best with this stuff. SO:-Is a latestcrash.plist or mediaserverd.plist the same as a panic.plist code? In turn, if they are, will Apple replace the phone as they supposedly do in the case of panic.plist crashes? -I've noticed a bunch of the issues seem related to audio and video functions on the phone. I have AudioToolbox, CoreFoundation, and CoreQuartz codes, for example. Are these things that would justify a replacement? I am sitting through another 4 hour software download right now in order to restore the phone again, but am afraid to lose that diagnostics info, but also cannot see the screen to send any diagnostics info to Apple. Is this something that is software based? Does that mean I am going to be doing this every few weeks? The phone is only 6 months old, but I don't want to let it go and loet the one year manufacturer's warranty. I apologize for being so verbose but I really cannot find anything online that sounds similar to what my phone is doing. Any guidance would be much appreciated.
the lock bottun of my iphone5 didnt work. but now i am in china. i need to stay here for several months. can i fix it in china? wht should i do?
hi, recently sold my iphone 4s. and the new guy gets this message when trying to login to icloud. "login failed due to you have reach the limit of the free accounts on this device. already talked to the hungarian apple support. i was advised to ask here.
When I buy a song on my iTunes throught my iphone 4 it shows its downloading then goes to finish and says: unable to download this song, could not be downloaded at this time then let's me either select retry or done, I click retry and it comes up with the same message, and this is every single song I try to download not a few ALL of them... Every week for the last month I have tried to get it to work and it won't, I even checked my usage on my phone and I still have 3G space
Hi after I updated my iosOn iphone , every time I want to get a free app ,it wont allow me and asks me to verify my payment type. since those apps are free I dont know why I should give my credit card info .
Hey everyone, so as an ongoing issue i have around 9.5gb of 'other' data on my 16gb iphone 5. i have restored my iphone from icloud and a pc backup. Set up as new iphone. and restored from back up. deleted every app and reinstalled them all. i have deleted music and reinstalled it. i went through the phone with iexplorer and tried to find the files and its just not happening. HAS ANYONE GOT A CLUE ON HOW TO GET RID OF THIS BUG?!
I have tried to download ios 6.1.3 on both my iphone and through my laptop, the 'download and install' option on the software update area is greyed out and not 'live' when i tap. when i try to upgrade and install on my laptop it says 3 hours remaining to instal, why?.
I don't have insurance & my iphone screen keeps flickering and my camera is not working, so I was wondering if apple would replace it for free because it wasn't my fault?