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Hi, I tried to update 3 apps on iPhone 5 about a week ago. They got 'stuck' while updating, and now are permanently frozen showing a greyed out icon, and saying the status as 'installing.' I have tried everything and need more suggestions.This is what I have tried:Restoring - no changeLogging off iTunes account, pressing home and lock button til apple icon appears, then logging back in - this changes the status to 'waiting' but it's still frozenHolding down icon to delete - it doesn't have cross above these 3 affected appsGone into -> General -> Usage -> then selected each affected app and Deleted them - no changePlugged into PC and synced, then tried removing apps and installing again - the icons aren't removed when I remove, but when I install them again, it does kickstart the icon to change to 'loading', but then it returns to 'installing' and is still frozenAdding a new app/ installing updates for other apps to check to see if iTunes account works - yes they added/ updated fineCalling Apple tech support. The guy was really nice and helpful, but his advice didn't work (as above.) He told me to contact the iTunes account support, and ask them to delete the apps from my purchase history and then try re-installing themContacting the ITunes account support - they emailed me back, and advised me that they checked my download queue and "updates of these three apps are not there." (?) So they gave me the advice to do as above. He also sent me to this link: http://support.apple.com/kb/TS1702 which at the last step says "If you continue to experience the issue, contact the developer of the application for further assistance." Now, my issue is: How the heck do I contact the developer, and will this help, when it seems to clearly be an iPhone problem? Should I give up and take the phone into an Apple store? Any other suggestions will help. Cheers.
I'd rather he didn't get into my phone to see everything I've deleted on it.
how to get whatsapp for my iphone2g ios 3.1.3??
I annot send,read, or delete mail on my iphone4S. How do I unlock this function?
i was downloading an game aaplication ubfortunately i got stuck and when ever j connect my phone i get a message 'Race Gear' is not fully uploaded, how delete this incomplete software i dont have an software update tab in my i4
how do i delete sms messages from the spotlight search without restoring
Hello, I am having a really strange problem with my iphone 5 for last 3-4 months. Sometime when i want to use my iphone from standby/sleep mode it dosent do anything! sleep/wake button, home button even silent/sound button dosent work. I know the silent/sound button dosen't work cause normally it vibrate when I turn it on. So the problem is my phone wont wake up from sleep/standby mode. The screen stays black and nothing works. If i press the home button and power button for 10-15 time very quickly, then it takes a screen shot and wakes up!! Sometime it stays in this stage for 5-10min. So here is what i did to solve the problem.1. I restore the phone from phone and ituens.2. I delete all icloud backup and started as a new phone3. I went to apple store and replace the phone with a new one!!4. I jailbreak it at last to see if it solve the problem!5. turn off the icloud to see if it works And sadly nothing of all this solved my problem! Now im not sure any specific app causing the problem but it almost impossible to find it out. So if anyone have any similar problem or any suggestion to solve it, then it will be really helpful.
I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages?
I was teying to post my video on Youtube and I accidently pressed the delete button.
Iphone 5 / factory unlocked / USA purchase.. Whenever i compose a new message (SMS), i already have a text (one of the previous sms that i hv sent to someone) there in the message box. I have tried resending the same to myself and other numbers and it gets delivered aswell. But what is annoying is everytime i have to compose a new message and click on icon on top right corner in message app to create a new sms// i have the text alrdy in my typing box and have to select all and delete it. And when i click on any previous conversations with my contacts and reply them this problem does not exist. This is only when i click new message compose icon or have to start a new conversation with someone. To me it seems as if some kinda signature is added in SMS but i couldnt find any option for the same. Please advice !!
With new podcast app. How do you delete the podcast you no longer want on iPhone .
I'm planning on buying the iphone 5 because I have an upgrade available. I have never owned an iphone before, but I do have an 2gn ipod which has 8 gbs and has 2 apps and have used 5.5 of my 6.84 gbs available with songs(1175 songs). I have also have 30 photos, and have 1.5 gbs left to fill. If I do get the iphone 5 I will not put music on it, because I have my ipod. I would like to have a lot of apps though, because I like to test them out, and give reviews on them. I have a fair amount of photos in my current phone(around 400), but the camera quality is not that good, and I think because the iphone 5 have a lot more gbs than my current one that I will want to take more than I usually do(although I would probably upload them onto my computer and delete the originals off my phone). I don't have that many contacts and I have a tablet where I play my games and movies on, so that is not an issue. I know this is a bit long but I really want to make the right choice because I plan on having this phone until my next upgrade which is in 2 years. I want to know if 16gbs should be enough or if should I go with the 32gbs? OR if I should just wait for the newer version to come out, and if this is worth to buy. I would also would like to know what the perks and downsides are too. Thank you for your patience and time.
I downloaded wordpress to my iPhone 4, 30 days ago and it's neverfully loaded. It is still installing and I cannot delete or stop it. Help please
Sometimes, when i lend my iPhone away for a few hours, that person would have complete access to my messages, whatsapp and so on. Is there any way (or app) that can lock specific apps?
HEY GUYS, PLS SUGGEST ME AN APP WHICH CAN LOCK CERTAIN APPS LIKE whatsapp..????????
How to lock apps such as whatsapp witha passcode
My iphone has literally no storage left, when I plugged it into Itunes it said 10.9 GB were occupied by "other" what is other? i have 6 apps, no music, and 32 pictures and my storage is almost full. I'm wondering if anyone has come across the same problem as me and I don't know what to do to fix it. I had to delete basically everything off my phone because of the 10.9 GB other is taking up. I didn't know if I should restore my phone and set it up as a new iphone. Please help!
I am having a problem with syncing my phone with my iTunes account. I have music I have purchased on my phone and music downloaded to my computer. If I try to download the music from the computer to my phone it tells me its going to delete what is on my phone.I have the iPhone 5.HELP ME!!!
I have a problem with my iPhone 4S 64GB and don't know if the app is the problem or the hardware of my iphone. That Apps is "whatsapp 2.8.7" and it was working fine for a year and i used to update my iphone & Apps always ... but now it crashs right after the start.I don't know what i should do ... i can't reinstall it coz i have important conversations and groups created by me.I need help ....... !!!Thanks in advance.Alsuboosi.
Some apps will not update on my 4s. Should I delete them?
In my notes, everytime I edit a note, this notification pops up as "Quota - Quota limit reached." and then deletes the current note I'm editing. This is rather frustrating, because I do have some important notes and everytime I go to use it they get deleted after this notification pops up. I did go through my notes and delete a bunch, but there are less that 15 notes and as you can see in the photo this account has 3 and I've definitely had way more in the past. Does the Quota extend to other applications as well?Thanks for the input!
Hey. Is it possible to delete everything on your new iphone 5 because you have downloaded the wrong copy from icloud?
Hello! I have an Iphone 4s. Some time ago, I deleted some persons out of my contact listand and also the messages in my inbox. But when I slide to the right (search screen) , I can still find their names and the first sentence of the message. Can I delete this? Thank you so much for helping !
Hi all, everytime I want to edit text I'm entering into the message box, I'm not able to do it, since the cursor always jumps to the end of the text.This makes it impossible to mark & copy some or all text, as well as rephrasing or correcting typos. The only 'workaround' I found is to keep the finger on the target position (and having the looking glass active) and then type one character (or delete on). I'm a little bit curious since my friend and me are experiencing that issue for a long time now though I found no reference on the net for it yet (except one to a wordpress app). It happens on a 3GS as well as on a 4, at least all 6.* versions of iOS, with the previous (2.3.1) as well as with the current Viber version (3.0.0).Also experienced on iPad (3rd gen, cellular edition) with 6.1.3 / 3.0.0 Any hints or tipps are very welcome! Thanks in advance &cu,-udo
Sir, I have a apple i phone 4s, When I purchase whatsapp from itunes using my master card it shown payment declined, please provide the proper support..
If I delete a video from my IPhone4 is it retrievable?
after getting a new iPhone 4s I did a sync with my computer to get my contacts and pics back on my phone. after the sync, there are pics on my phone I want to delete but I can't delete them. Some of the pics were never on my phone but were on my computer. There is no trash barrel or any options to be able to delete them when I click on them.
I do not so much have a question, but a statement: I did the upgrade to iOS 6 last night. I had to delete a lot of apps to make room for the upgrade and did a small icloud back up to save space. But, after waiting and seeing the upgrade time kept going up and up, I just went to bed. Woke up in the middle of the Night to check and my phone said to connect to iTunes. When I did, it told me I had to restore my phone. So I had no choice because, it would not leave the connect to iTunes message on my screen otherwise. This is a horrible glitch!
Hi Its becoming incresingly annoying that I'm having to charge my iPhone twice a day. Its always 100% at the start of the day and come around tea time its down to around 30%. I do use it for whatsapp but thats about it during the day and after having an iPhone 3 & 4 I've never experienced such issues. I was told the battery life was improved with the iPhone 5? My main point is that its not always been like this and with having over a year left on my contract I need to nip this in the bud before it gets any worse. Things I have tried so far (To no avail) Closing all apps that are open.Lowered my screen brightness (I can only just see it) Any suggestions as neither of the above two have worked. Cheers Gareth
I want to delete my credit card details from my iPhone4s, because i'm not using it anymore. Please help me in this.
Do not call the number, you have not been hacked. It is just a spam message and they want you to call that number. delete the message and everything will be okay.
HOW TO delete PHOTOS FROM PHOTO LIBRARY
I have been getting this error message for a while... it seems to be the only thing that helps is deleting all my photos and all my music and the bigger space sucking apps.... however what good is the phone if i have to delete everything i use in order to download something new.... What am i doing wrong? I dont want to keep deleteing all my music or pics just so i can buy one or two songs from itunes...
A few days ago I got my iPhone unlocked from my provider (Telstra) as I am about to travel and wanted to put a country specific sim in it. Since then no non-Apple apps have worked.I have tried (many times) to :- 1. restore from a previous backup (plus multiple syncs) and using different backups2. delete an app and reinstall it3. download a new free app (and when that didn't work I deleted it and retried installing it)4. sign in and out of the app store on the iphone5. sign in and out of the app store on my iMac6. de-authorise and re-authorise my iMac7. wipe the iPhone clean and start with a fresh install8. And reset the device too many times. Nothing I have found on any site has worked. I thought the wipe the phone clean would have done it but it hasn't.I have wasted about 20 hours trying to get this thing working again. If I wasn't going on vacation tomorrow I would be at my provider getting them to fix their mess but I can't. Can anyone help? Please? iPhone 4S (Apps are active - just won't stay open)
HOw to delete purchased apps
My phone is still on the iOS 5.1.1 will updating it to the most recent firmware delete anything? I can't back up my phone to my computer because it's already taken by my brothers phone.
hey to all
if i restore my iphone! will it deleted all the stuff i have on it now?
ok i've seen this brought up a lot on here so it's definitely happened to other people, where the 'other' bar that shows up on itunes when it shows what's taking up space on your phone takes up way too much space. my phone has 8GB of space (which is apparently only 6.34GB). my audio files are only taking up 2.66GB. i don't have any apps on my phone because i thought if i deleted them it might do something but it didn't, and i can't download any more. i can't use the camera at all. the other bar is taking up 3.66GB of space on my phone and i have no idea what to do. i've searched online for like 2 weeks trying to find a way to get rid of it but it's still there. i already tried restoring it and it didn't do anything. i tried the 'phone clean' thing and it didn't do anything. i saw this comment on a discussion on here that said to go into advanced settings under the safari settings and delete all the web history and i did that and i thought it fixed it but it didn't. i'm still looking up things that could work but i honestly have no idea what to try anymore. is there anything i can do to get rid of it ??
I recently uploaded music to my iPhone5, it synced all songs in library so i deleted them and they still show in phone but not playable.. help plzz?! steps done: settingsgeneralusagemusicdelete(still shows not playable)restart(still shows not playable)settingsgeneralusagemusic (NO DATA)(music still shows not playable) HELP
WIthout doing anything I noticed my apps disappearing. First I noticed my YELP app gone, then Netflix app gone, then Instagram gone! I did not delete them because I use these apps frequently. I went to itunes to sync my apps and it shows that I have them on my phone but they won't appear on my phone. Where are they and what happened? Are they invisible on my iPhone but visible on itunes?
Hello!Im new to the forum but after looking through the forums relating to this issue and trying everything suggested i still have a problem with deleteing voice memo's! The problem:My iphone has no music songs, videos etc on at all only apps and photos. I recently restored from back up but chose to add my songs manually but before i even got that far the voice memo's playlist was already on my iphone and 123 voice memo's are on the phone and are also in the "music" section of the iphone, these voice notes are from last year! I have deleted all voice memos from the app itself and also deleted all voice memos from itunes itself and then sync'd but these voice memos remain! Itunes wont let me delete the voice notes from the iPhone through itunes whether that be though the playlist or through the music tab and as they dont show up anywhere on the phone im out of ideas! Has any one got a solution? its driving me insane and its over 2GB of voice notes and i think its contributing to my 3.5GB of "other"! Any help would be greatly appreciated and apologies if this has been covered before! Thanks RinaRoo
Is it possible to edit the options of what apps I can share to? For example, sharing video on youtube apps directing to whatsapp messenger?
i up loaded my photos on to my mac book and when i did it put three albums on my phone with all the pics that was on my computer and the albums want delete is there any way to get the albums off my phone.
I am new to iPhone but have used this built-in app before with no problems. Now the + button has disappeared from top RH corner and I therefore cannot create any reminders. Can choose any day from the 7 day calendar showing at bottom of screen but still cannot enter any text on any day. Can select List view but cannot do anything there either (only 'Done' to return to main screen). I know that I cannot delete this built-in app but how do I 'refresh' it so that it can be used? Must I reset apps to their original locations? Thanks.
I need to delete a useless app, but don't see where I can do it. Thanks!
When trying to do a delete and reset all data and setting All I get it loading circle in middle of screen, and Have to reset hold home and off button , and nothing is Erased, but sets up as new iPhone on 5.1.1
my iphone constantly tells me i have no more space on it even when i delete apps and pictures to clear up space. is it possible that the software updates are taking up all of my space on my phone?
Please help thanks