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My iCloud says my backup is incomplete and I can't figure out how to make it complete. Help?
i was downloading an game aaplication ubfortunately i got stuck and when ever j connect my phone i get a message 'Race Gear' is not fully uploaded, how delete this incomplete software i dont have an software update tab in my i4
I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages?
Is there anything that can be done short of deleting one account and recreating it elsewhere?
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an iPod Photo Cache file with a Photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad
Hi all, yesterday I had two requirements from my iPhone 4 and none of them was fulfilled, so I decided that this is my last Apple device. If any of you can change my mind, go ahead a try. 1st, I wanted to copy a file (pdf) from my local drive at home and then open it in ezPDF Reader. So I used NetPortalLite to access my drive and downloaded the file inside the NetPortalLite. But when I wanted to move the file to ezPDF app it didn't let. Why it is so complicated to move files between apps? I have tried to copy in NetPortalLite, then paste in ezPDF Reader... it didn't work! 2nd, I wanted to access my local drive at home to run a video file. This function is available only in paid apps, although other mobile OS have this ability. Why it is not possible to browse local drives directly from the iOS or Safari? Is it so hard to implement this function to the iOS and make it available by SMB://IP_ADDRESS or \IP_ADDRESS? Thanks
Okay so first my iPhone 4s had a storage problem. So I bought an iPhone 5 and restored my old settings to the iPhone 5. Sadly that carried over the storage bug to my new phone. I went and reset all of the factory settings and started from scratch. I have now fixed my storage problem, but I made this a new iPhone, and did not restore from a back up this time. I set it up with the same phone number of course, expecting it to take in my contacts from my cell phone number. I sync everything, and my contacts are there. But they aren't MY contacts....they're my mom's.... So how can I get rid of her contacts and import mine. I tried turning off iCloud contacts and deleting them, and turning it back on. But its the same. Help!?
am thinking of upgrading my iphone 4s to a 5. How do I backup all my files and pictures of my old 4s, then erasing it so when I sell my 4s there is not info or pictures in it
Hey everyone, so as an ongoing issue i have around 9.5gb of 'other' data on my 16gb iphone 5. i have restored my iphone from icloud and a pc backup. Set up as new iphone. and restored from back up. deleted every app and reinstalled them all. i have deleted music and reinstalled it. i went through the phone with iexplorer and tried to find the files and its just not happening. HAS ANYONE GOT A CLUE ON HOW TO GET RID OF THIS BUG?!
Hi, i am trying to pair my 2 iphones both iphone 5 using bluetooth to enable file transfer between them.But when i turn on the bluetooth under Setting->Bluetooth. Both devices are unable to discover each other. Please help. Thanks
i have download ios 6.1.3 and it failed to work.i have try it many times.but it seen it wont work.i try to remove downloaded files.i dont know where to start.
I've tried deleting apps pictures messages everything. I restored once and it was fine for a few weeks then it came back. Anyone have any suggestions?
Hello ! I have a 16 GB iPhone. I tried to download Fifa 13 but it has refused to install! I have tried everything even deleting more than 8 other apps! It still says I have to go to settings to manage my storage and there is not enough storage on the phone when there actually is. I have been on this for over a day. Help!
Okay. So this was what happened: I was updating my iTunes library to the latest version. All of a sudden, my netbook crashed and eventually was hanging. So I removed the battery and restarted my netbook. I later found out, my iTunes got deleted. I didnt panic at first since I deliberately deleted my iTunes before and reinstalled it again finding all my files back in the iTunes. But this time, when I reinstalled it, all my files were gone! With this situation, can I transfer all my current files from my iPhone to my new iTunes library? I don't mind losing my music but I just want to safely sync my iPhone to this new iTunes library without erasing my current apps and photos. Hope you guys can help me!
I have been getting this error message for a while... it seems to be the only thing that helps is deleting all my photos and all my music and the bigger space sucking apps.... however what good is the phone if i have to delete everything i use in order to download something new.... What am i doing wrong? I dont want to keep deleteing all my music or pics just so i can buy one or two songs from itunes...
Still having app problems. Done the restarting done the deleting app and reinstalling it. Done the resetting to manufactures setting and still app crashes??? Any ideas
ok i've seen this brought up a lot on here so it's definitely happened to other people, where the 'other' bar that shows up on itunes when it shows what's taking up space on your phone takes up way too much space. my phone has 8GB of space (which is apparently only 6.34GB). my audio files are only taking up 2.66GB. i don't have any apps on my phone because i thought if i deleted them it might do something but it didn't, and i can't download any more. i can't use the camera at all. the other bar is taking up 3.66GB of space on my phone and i have no idea what to do. i've searched online for like 2 weeks trying to find a way to get rid of it but it's still there. i already tried restoring it and it didn't do anything. i tried the 'phone clean' thing and it didn't do anything. i saw this comment on a discussion on here that said to go into advanced settings under the safari settings and delete all the web history and i did that and i thought it fixed it but it didn't. i'm still looking up things that could work but i honestly have no idea what to try anymore. is there anything i can do to get rid of it ??
Hello! I have had issues with my iPhone 4S since the day I got it. I have been to the apple store more times than I can count and every time it's some stupid excuse or half assed attempt to fix my phone. Well now I am out of warranty and they told me there is nothing they can do. I have all kinds of problems, from battery issues to apps not working to the screen freezing on me, etc. Every time I go they tell me it's an issue with the software and reset my phone to factory settings. I set up the phone as new and then bring over a small amount of pics, music files and apps. I never restore from back up. The most current issue is the phone drains to 1% battery and when I plug it in to charge, it acknowledges the charger but won't charge. The phone then dies and I am unable to turn it on for at least 48 hours. This has happened twice now. Apple ran diagnostics and said everything was fine and it was probably a corrupt file. We again reset it to factory settings and I was instructed to not bring over any files. I then used the phone for one day and it happened again. I also have not been able to back up to iCloud since I got the phone. The backup always fails. I am desperate at this point and apple will not replace the phone because it is out of warranty. I never had issues backing up to iCloud or with my files on my iPhone 4. My husband plugs his phone into the same computer and has no issues with a corrupt file. Any thoughts or suggestions on what I should do?
I made full reset deleting everything from phone and for 5 hours now it displays a moving circle in the screan and nothing happens
Hello!Im new to the forum but after looking through the forums relating to this issue and trying everything suggested i still have a problem with deleteing voice memo's! The problem:My iphone has no music songs, videos etc on at all only apps and photos. I recently restored from back up but chose to add my songs manually but before i even got that far the voice memo's playlist was already on my iphone and 123 voice memo's are on the phone and are also in the "music" section of the iphone, these voice notes are from last year! I have deleted all voice memos from the app itself and also deleted all voice memos from itunes itself and then sync'd but these voice memos remain! Itunes wont let me delete the voice notes from the iPhone through itunes whether that be though the playlist or through the music tab and as they dont show up anywhere on the phone im out of ideas! Has any one got a solution? its driving me insane and its over 2GB of voice notes and i think its contributing to my 3.5GB of "other"! Any help would be greatly appreciated and apologies if this has been covered before! Thanks RinaRoo
I recently restored my iPhone 5. I chose to bckup my phone by using iCloud. Thing is, I forgot to backup to a more recent time & just backed up with a not so new iCloud backup. Is there anyway I could possibly get these lost files back?
I got my phone wet but more importantly i need the data from it (mainly the videos i took). Iv recovered files from a Itunes Data Back Up but i need to access the files that are on my phone that werent saved or synced to my PC. Iv tried wondershare and other 3rd party programmes but they all wont detect my phone because its not on. When i plug my phone into itunes it saids it needs to be 'restored' for it to be used. if i do this i will lost all the data thats on the phone. is there anyway i can access the hard drive of the phone and by pass the DFU mode. Apple said they will give me a new 64 gb factory refurbished iphone if i send my phone back to them and give them 300NZD. however, if i take the phone apart that will void the warranty. anyone?
I have found a lot of app fro locking pictures and files, contacts, etc, Is there a way of locking down a folder that contains apps? Say i don't want someone opening my facebook app or other apps I have. Any help is appreciated.
I am trying to transfer/merge data from my one iphone to another iphone(both have important files). I don't want data from either erased. how do i do this???? the old iphone is a 3gs. i want to take the data from this to a iphone 4s.
I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'FREE' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!
I have 5.77 GB in "other" used on my iPhone 4S memory. I can notFigure out what other is. I have seen in diagnostic and usage ( in general-usage ) there is a bunch of diagnostics files to be sent to Apple thatI have turned off and is still sitting there. Might be 10 files in lengthof text but I can't see it being over 5 gb. Does anybody have ideas what other could be and how to figure it out.
As the subject says, my iPhone 5 software 6.1.3 has been acting weird, beyond a constant battery drain, recently I have noticed that my eBay app will not work/connect unless I am on WiFi. It's also the same for some websites on Safari, one being www.tfw2005.com (a transformers fan site I always go to). I just noticed this the other day. I've tried resetting my networking settings, hard-reset, deleting the app and reinstalling and nothing. I'm not sure why it would single out that one website either. I get the N1 error can't connect after trying to use the eBay app and TFW site. Any suggestions?
I did an iphone 4 software update. It then asked me to do a "restore" in order for me to be able to use the latest iTunes. I did a "restore" to "factory settings" (this was the only option listed) thinking I'd be able to sync later and get everything back and ended up losing all my purchased apps and iTunes. When I open iTunes, "Welcome to your new iphone" and it says I can re-do the "restore" and choose my lastest update. I assume this will give me back my apps and iTunes. When i choose to do this, it says there isn't enough space on the iPhone. How do I know how much space needs to be freed up? I keep deleting photos and videos from the phone, but I'm still getting the same message every time I re-try. I don't want to delete everything, but I don't know what to do...? Thanks!
How do I get my FaceTime icon back on my iPhone 5 after accidentally deleting it
Pls help me! Or I am screwed!!! The back up files got corrupted and I don't know how to fix them and me and my bff's fave foot was there and my moms job rely's on those notes and contacts! Pls :'( oh and I literally cried for 2 hrs. 10 pm to 12 am
I was trying to recover a deleted text message and used Wondershare Dr. Fone to load previously deleted messages. I didn't find the message that I was looking for, but when I went back to my "desktop" - all my apps were rearranged and there was a photo I had set as the background 2 years ago. When I opened their program again to try and restore my desktop, I was prompted to purchase their software, which I cannot affort to do. Like many people, I rely on my phone almost as much as an extra appendange and am clueless as to how I can recover my icloud, apps, etc without spending any money. Do you have any suggestions. A little knowledge is a dangerous thing
im using cellular and im trying to download items over 50mb and up.. and somthing go wrong it say (this item over 50mb) (you must connect to a wi-fi network or use itunes on you computer to download it .....) how i fix this problem and make cellular download files up to 1gb information about my device iphone 5 ios 6.1.3
After deleting more than half my pictures and 3/4's of all my apps it still will say I cannot take a picture or add an app. I have also deleted one of my two email accounts off the phone.nothing seems to work .... Any suggestions?
I purchased a new samsung laptop with windows 8. I have an iphone 5 and Im trying to sync the two. I deleted itunes from my old computer b/c my assistant was taking it over. When I check anything in itunes it give me a message that itunes will over ride my iphone with what is on the computer, which is nothing. I cannot figure out how to do this without deleting everything. Please help. Thanks.
Is any way - app to send files from my iphone 5 via bluetoothnot only to iphones devises but to all mobiles???Example i see a photo and i press the button that show me : send via msg or mail or ad to homescreen or rint etc....but must have a choise : send via bluetooth
i bought a movie on my iphone and i went to download it after deleting apps there was still not enough room now i just want to download it to my PC how do it do it?
I am trying to delete an unused icon off my face page. I press and hold down an icon until they all wiggle ; however I don't get the little x to press to delete. This has never happened before. I even turned the phone off then on.
I've been having a lot of trouble downloading this one app. I've tried restarting my phone and double-tapping the icon. I also thought about deleting it but when I tried there wasn't a little 'x' in the corner so I can't. Any ideas on what I should do?
When I first got my Iphone I did sync it to my home laptop. Shortly after that the laptop broke and when it was repaired we had to redownload itunes. Now i cannot sync my phone to the compter without all my stuff deleting. How do I resync my phone to the same computer without my photos, music, and apps deleting?
I have a problem with my iPhone "Photos" app. When I open it is see hundreds of "ghost" albums in the Albums tab. I have tried to turn off syncing photos in iTunes and then turn it back on again, and so deleting all albums and photos and then re-applying- but no luck. I also tried to sync with an empty folder on my Mac instead of the iPhoto library, but this still does not delete the albums. Anyone know how to nuke the photos on an iPhone and start from scratch WITHOUT having to restore the iPhone to its factory state?
I’ve tried restoring, deleting apps, messages, and mail. I don't know what else I can do. Any ideas would be greatly appreciated. I have a iPhone 5.
Im wondering if anyone can help me, My phone got stolen on sunday evening at around 12ish, after looking for it all night i resorted into comming home and searching for it via i cloud and find my iphone app, i entered my apple ID and my password but it only told me that my iphone is 'offline'. When i suggested this to my network provider when i called them to block my sim card so the phone wasnt being used, he told me this was because they must of took the sim card out? I was more upset about all of my pictures and videos being deleted because there was lots of my family and my life on my iphone, so i tried to retreive it by setting up my icloud account to see if i could get my pictures back. To my surprise, it said i had a photo stream on my iphone, however when i clicked on my photo stream it had said 'files empty'. I then went back onto my icloud account and clicked 'Manage Storage' all it came up with was a 'Back up' tab and when i clicked on the tab it said "laurens iphone 31/3/2013 3:38AM - 4,GB" That is all my iphone told me, it didnt tell me anything else. Weirdly, it didnt show me any of my pictures but the date its telling me is the date i lost my iphone and 3.38am indicates to me that the person whoever has it must of went home and tried to do something with my phone at 3:38am? Im not sure.. but i want to know if there is any way i can get my photos back or retreive my iphone. I also have my serial number if this helps? Help would be very appreciated right now.Thanks
I am running iOS 6.1.3. Recently, and I am not sure if it is related to a recent update or not, but my download speeds have dramatically decreased. I download audio books on a regular basis and they are typically about 120mb in size. These files would typically download in a minute or so. The downloads are now taking 2 -4 hours. I installed speedtest.net to test my speed. My download speeds are ranging between .05 Mbps and .19 Mbps. My upload speeds is consistently over 5 Mbps. I thought that it might be due to my router but I connected my phone to another router with the same results. Any help would be appreciated. Thanks, Spencer
how can i open my iphone because when i try to restore it from my back up all the files it didn't open anymore & always my iphone have a problem that it automatically shut down then the itunes logo appear then i need it to connect to itunes then restore to enable to open it..what should i do?i cannot bring it to the smart center because i lost my receipt..is there any chance to recover it?thank you so much..i already update my operating system to ios 6.1.3 but when i recover my back up the operating system was ios 6.1.2..
Switching my wife from Android to iPhone but want to import here SMS/MMS activity. I found apps on Android that can export or import text files but I'm not sure how to import those to iPhone. Is there an App that exists on both platforms that can smoothly do this?
hi, someone stole my iphone today.. i've searched and searched about how could i localizate it but i've discovered that i didn't install the find my phone app so i probably won't find it... but can anyone tell me if there's a program or something like that so i could delete all the data and the personal files?i'd appreciate the help.Portugal
My wife needed to make space on her Iphone because of the many videos she had on it. When she plugged the phone into our iMac, running 10.8.3, and connected to iPhoto to transfer the videos over the upload started as it normally does. However, during the middle of the transfer iTunes interupted and INFORMED my wife that the phone was now upgrading to the newest software version (6.1.3)being as we usually keep our phones up to date with upgrades anyways we didnt think much of it. Unfortunately during this process the software update failed and the phone crashed. We were left with two options "restore from backup" or "restore iPhone." We tried several times to restore from the backup and we received the same error message every time "iTunes could not restore the iPhone because the backup was corrupt or incompatable with the Iphone that is being restored." I went into my library and checked out my backups folder and I saw that there were two new backups there for my Wife's phone. One time stamped at the exact time the phone crashed and one from the last time I tried to restore(after the phone crashed). We finally decided that there must have been a glich with the softwarre download, since it didn't complete, so we decided to "Restore Iphone" hoping that a corrected software would then allow us to restore from the backup properly. So the phone was wiped and reset with the new software, and we still cannot access the backup that we need. Though it is extremely frustrating that the videos of our toddler are gone, it is very important that we somehow find a way to access the information in the non corrupt backup files, her address and phone books as well as past text messages and calendars. I went to a site called iphonerecoveryonline and followed their protocol and I was able to see that all of the aboved mentioned information is still in those backups, but I have no way, with out paying these people $20 per file, to return that info to her phone. I would rather not have to pay to recover this info, but I guess that may be my only option? Any advice, experience or reccomendations would be greatly appreciated.
Why wont my iphone 4s back up to icloud? I have been trying for weeks and it keeps telling me its incomplete or cant complete. I'm so confused i recently cracked it so I was going to go in and get a new one but I cant do that without backing it up. Someone please help me
Hello... Which application fron itunes i can get to connect my iphone with other devices i.e nokia etc... For send/ receive files via bluetooth? Pls guide thnx.. Only itunes aap cause i do,t have jailbreak!!