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I'm in desperate need of help and this is my first time posting on the forums. I got my iphone 5 replaced by sprint due to a few dead pixels that became very noticable. I backed up all my info to iCloud. Now, when I'm trying to restore my replacement, I'm not allowed to. I'll click restore from iCloud and enter my user name and password and it works just fine. It restores, and half way installs all my apps and then says that its unable to finish. It says my iCloud password is wrong. The problem is, I must've backed up iCloud to my old Apple ID username and it's not letting me change it! I tried to explain it the best I could. Thanks in advance.
I'm trying to unlock and sell an iPhone 3G and an iPhone 4. I went through AT&T and submitted unlock requests for both, and received emails saying that they'd been unlocked. I then erased all content and settings from the phones. When I turn them on, they both start up as if they are new--going through language set up and all that. These all seem like signs that the phones are ready to be sold as "unlocked". But I would love to know if there's another way to confirm this. I'd hate to sell either of these phones to someone and then discover that I've made an error. Does anyone have a tip for me? Should I bring the phones into the Apple store and have them confirm this for me?
after a 2hrs long flight wen i turned off my airplane mode and my iphone show no service problem..i tried almost everything resettings network settngs....restarting my phone again n again....but no use ..and even resetting my settings...bt d problem is still there....is it a sofware problem...will it go if i upgrade my phone....i am using 5.1.1 recently
How to request them to resend my old iCloud password. I dont want to reset to new password. Help me...
hi i got a iphone 5 but the screen got a crack on it but can you change the glass without changing the screen because it still works please helpme
I recently changed my apple I.D. to a different e-mail address because the one I had was hacked. I recently went to the Apple Store because my iCloud wasn't connecting and backing up my other stuff. So, they deleted the account and connected me to the account under my new e-mail. Everything is working fine. All of my stuff is still the same and nothing has changed. However, my Facebook app isn't working when I try to connect it to other apps such as Pinterest, Twitter, and Vine. When I go to my settings, and then to Facebook, it says "There was a problem accessing your account. Please reenter the password:". I have tried to enter my password multiple times and it doesn't work. I have tried my old password too, and still nothing. I changed my Facebook e-mail and password after my e-mail got hacked. I changed my Facebook e-mail when my e-mail got hacked, and I also changed my password. So, does anyone know what to do? I'm getting very frustrated. Thanks, Jackie
I have an iphone 4 that in the last couple of days is not seeing (under settings) wifi networks - even ones that are strong (as in my apartment)... possible causes? and fixes?
It all started when I took some pictures today, then after couple of photos, the Camera app crashes. Tried to open up the camera app again and attempted to take some photos but it crashes immediately again. Couple of seconds later I get this notification. Lots of it. Next thing I did is to hard restart my iPhone but although the notification appears again even though I don't take pictures now. It seems for me that this issue isn't influenced by the camera at all but more on iOS issue. From then on I keep getting this notification to the point whenever I wake my iPhone, I keep pressing the DISMISS button. This is really annoying and frustrating as it attempts to consume my load. For additional info:iPhone 4S 32GBiOS 6.1.3Not jailbrokeniPhone is not set for any 3G/data subscription, whatsoever. Just plainly for a pre-paid SIM for texting, and calls onlyTried to reset Network settings, and hard resetCellular Data is turned OFFiCloud is only synced with Mail, Contacts, Calendars, Passbook, and Find My iPhoneMMS messaginf is turned OFFiMessage is turned on I strongly reckon this is an OS issue as it keeps to attempt to send a text message (of what it seems to be doing).Am I the only one experiencing this?Any suggestions for solutions? Thanks.
On Friday of last week my iPhone 4S began to rapidly lose it's charge. By this I mean from 100% to 65% by 9:30 am, and completely dead by 2:30 in the afternoon. I turned off my location services and "killed" all the apps running and it did not change my rapid depletion. This morning I noticed my phone was warm to the touch and when I checked it my battery was down to 10% by 8:30 am and this was after having been at a 100% charge at 07:00 am. I turned my phone off completely at 8:30 and when I went to turn it back on I got no response, not even the picture of the battery that indicates it needs to be charged. So when I finished my work shift at 3:30 I put my phone on the charger and it has still yet to turn back on. Has any body heard or had an issue with this?
My built in camera is not working properly. At first it showed up with pink purple and all sorts of different pink and purple lines on the screen, it would also go in and out to different types of shapes. And now the shutter won't open and I can not switch from front facing camera to the rear camera. The buttons (auto,options) do not work either. I tried resetting the settings, restarting my phone, nothing has changed... I am thinking it's a hardware problem, and I do have apple care. Has this happened to anyone else? What is the solution to this problem, and how much would I pay? Please help, thanks!
I have an up to date iphone 5. In my notification bar my missed calls and voicemails never show up. In notification settings, the phone is set to badges and banners.... any one else having this problem???
On febraury I bought an Iphone 4S but now the wifi doesn't work, this is a common problem in the Iphone, but now I am in Argentina and in my country there isn't any place where repair my telephone. I called to Apple to tech support and they told me they could not assist me because they only assist people from Mexico and Canada, and that I had to speak to an authorized service center in Argentina, so I went to the place they told me, in that place I say they can not sorting the problem, that the only solution is to travel to USA to change.Because they tell me that if in legal terms of the warranty states that if Apple so you can make changes determined through some mail? Why not give me that option? I have the right to use my iPhone in its 100%, the truth that without wifi and bluetooth is how to use it by 50%.Any recommendations?
camera is not working properly. At first it showed up with pink purple and all sorts of different pink and purple lines on the screen, it would also go in and out to different types of shapes. And now the shutter won't open and I can not switch from front facing camera to the rear camera. The buttons (auto,options) do not work either. I tried resetting the settings, restarting my phone, nothing has changed...
How do i get rid of change on my account so i can change country from USA to Canada?
Hi, I tried to update 3 apps on iPhone 5 about a week ago. They got 'stuck' while updating, and now are permanently frozen showing a greyed out icon, and saying the status as 'installing.' I have tried everything and need more suggestions.This is what I have tried:Restoring - no changeLogging off iTunes account, pressing home and lock button til apple icon appears, then logging back in - this changes the status to 'waiting' but it's still frozenHolding down icon to delete - it doesn't have cross above these 3 affected appsGone into -> General -> Usage -> then selected each affected app and Deleted them - no changePlugged into PC and synced, then tried removing apps and installing again - the icons aren't removed when I remove, but when I install them again, it does kickstart the icon to change to 'loading', but then it returns to 'installing' and is still frozenAdding a new app/ installing updates for other apps to check to see if iTunes account works - yes they added/ updated fineCalling Apple tech support. The guy was really nice and helpful, but his advice didn't work (as above.) He told me to contact the iTunes account support, and ask them to delete the apps from my purchase history and then try re-installing themContacting the ITunes account support - they emailed me back, and advised me that they checked my download queue and "updates of these three apps are not there." (?) So they gave me the advice to do as above. He also sent me to this link: http://support.apple.com/kb/TS1702 which at the last step says "If you continue to experience the issue, contact the developer of the application for further assistance." Now, my issue is: How the heck do I contact the developer, and will this help, when it seems to clearly be an iPhone problem? Should I give up and take the phone into an Apple store? Any other suggestions will help. Cheers.
the icon that appears when you change the volume is stuck on my screen. Can anyone help?
That happend to me after uptode ios 5 to ios 6.You can't turn on/off your wi-fi button.I reset all settings,network settings,erase all iPhone but nothing.That are two methods to fix it but is just for 10 minutes(freeze method,hair dryer).Please help me to fix that problem.
Last week or so, my iPhone 5 stopped connecting to my home WiFi. It "sees" the network, and either gets stuck in an endless grey dot loading circle or it even says it is joined. But it still is using Cellular for some reason. My home computer is connecting fine to the WiFi. I have an AirPort base connected to a router provided by Cablevision. I've tried restarting everything - airport, router, -- and have restarted network settings. Nothing works. Any ideas would be much appreciated!
Greetings, My i4 developed yet another problem in the series (previous issues concerned home button, power button and camera module)... Two nights ago, I had the phone plugged in the PC, in order to make backup, syncronize with iTunes, change music etc etc... It took around an hour, maybe hour and a half, and I was surprised to see that the battery (which was not even close to flat) reached only about 70%. Shortly after I unplugged the phone, the battery dropped to 50%. That night I forgot to plug it in again, and I spent the whole day yesterday saving the battery. Later that day, I got home and plugged it in immediately. 2 hours later, the battery was still on 14%. I left it "charging" for the whole night, just to find out that this morning, it was still on 14%. While checking emails and stuff, the indicator "jumped" to 16%, but then dropped to 10%. Now it shows 3% eventhough it's still connected to the computer. There is a battery indicator on the lock screen, which means that it doesn't refuse the charger, but somehow the battery refuses to be charged. The indicator in the upper right corner shows "plug in" symbol, as if it has been charged, not a "thunder" as if it's still charging. I tried cleaning both the dock connector and the cable, I tried different cables, I tried charging from the wall socket and from various PCs, but nothing seems to work. Everything else seems fine though. Battery dead and needs replacing, or is it something more "fruttier"? Thank you!
My iphone 5 has always been horrible in receiving any notification. I get no notification from any application or even the stock application. This is frustrating when I need these notification for my user experience. This mainly has to do with notification coming on my lock-screen. Facebook, instragram, and many other application gives no notification on my lockscreen and no sound to indicate any news. This is a problem that I've experience for a long time and its very bothering to see no notification pop up or sound. I've used to really enjoy apple before this issue. I used to believe it was just software issues but after the many updates, nothing was done to change this problem. At this point I am not satisfied with the product and how it performs.
Hi guys i got my iPhone 5 about 2 week after launch and about 3 weeks later i lost all sound clicks from text's, game apps, YouTube wouldn't play any videos and it worked perfectly fine when i went to bed wake up in the morning to this. I rebooted the phone and this resolved the issue, the phone was not in silent mode via settings or via the slider at the top of the phone. the phone would be working fine for about 3 weeks then this would happen again same issues as above this went on till about the 14th December and Apple decided to change my phone now its happening again. I am at a lose end does anybody know a fix or heard of this before as i am sure this problem could not happen too 2 different phones ? Thanks
My iphone 5 suddenly went to "No Service" and has worked ony intermittently since. I have tried shutting down and re starting, resetting the netowork settings, putting phone in airplane mode and the back on and turning off wi fi, all to no avail. Any suggestions???
Hello Dear Sir/Madam, I want to ask a question about my broken iphone 5 screen. Unfortunately, I could not find a discussion title about that topic. The subject is that I want to change my broken iphone 5 with a new one paying $220 and giving back to you mine. And my question is what am I required to do that in any apple store in US. Could you give me the details about like do I need to give back my iphone as the way I bought it I mean with all iphone stuff like charger and headphone.. etc. And the additional and important question is here, I need an official paper written by Apple, which says that the old iphone is changed with the new one (indicating the IMEI numbers of both) to use it in my country legally, because I have already payed tax amount for the old one and I registered with the old one so to make the new one active.In my country,then legislations say that each person has a right to register only one mobile phone in 2 years; so I need to prove that the old one is given to back to your side. Is that possible? If you can answer my all questions as soon as possible I will be glad becuase I will be in New York in a few weeks so I need to learn all details about the topic to be prepared. Thank you.
Lately I've been having probelms with my iPhone 4s. I bought it in July of last year. The problems include: my lock button is jambed, the phone thinks that I have headphones in when I don't, and applications such as Camera and Safari constantly crash. The screen also does not always respond when I touch it and it does not ring or vibrate when I recieve calls sometimes (I did check to see if my ringer was on, along with vibrating in Sounds under settings). I have Apple Care+. Can I trade it in for a refurbished phone? Also, for an extra fee would I be able to trade it in for a refurbished iPhone 5?
i picked my phone up out of the water and it was still on and working but now after about 30 mins it wont let me listen to music or change the volume of the ringer and now the icon for the ringer wont go away
How can I get my phone to ring and vibrate again? the silence button is not red, volume is turned up,settings seem as always. What to do?
Hi everyone! I have an Iphone 5 that was newly "remodeled" for tmobile. I was wondering if there was something wrong with my battery after a recent decline in performance. I am updated to the latest iOS and I recently restored all of my settings on my phone in an attempt to increase battery performance, leaving only wifi on location for weather. With my current usage and standby, do I have something to be concerned about? I know some individuals that have my usage and will have a standby time of over a day. Advice and opinions is very much appreciated.
My iphone is disabled after enetering the screen passcode incorrectly. I followed the steps and the settings were restored. The phone, however still indicates "iphone is disabled, connect to itunes", and it now wants to follow the restore process again. Can I enable the phone without restoring the phone for a second time?
Need some help here. I bought an iPhone 4 from a friend and I have restored it to its original settings but it won't accept the SIM card of same carrier. I have tried many suggestions from the web but no luck.
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iPhone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
I cannot update the apps on my iphone4. Keep getting the message that I need to change to the UK store whereas I live in Norway.Please help
I found an app that provides a call confirmation without jailbreaking the phone called "Group Contact." in settings, if you turn 'return to the app after phone call" on, you get the message "you will be alerted before making the call, and the app will be re-opened after the call." Before every call, a call confirmation is delivered, which solves my problem perfectly!
i have an iphone 4s , of course the warranty expired a little over a month ago. The slider mechanism does not work. I've tried turning the phone on and off, restored to factory settings. nothing seems to work. I've never dropped the phone or had any kind of water damage. I've taken the phone to the Apple store. They have opened it , No damage has been done to it whatsoever but they won't replace it unless I pay $200.00 , which I can't afford right now. very frustrated. Any other suggestions?
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new Iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
My iphone 4 front camera is not working. I can use the regular camera however when i try to switch to the front camera it either freezes or does nothing. I have tried restoring the phone to factory settings, restarting it, and resetting it but nothing has worked. Does anyone know if this problem is a sofware or hardware problem? And any ideas about what i can do to fix it other than what i have already done?
Today I completed a software update for my iPhone 5 without backing it up because I did not receive a warning that all my data would be erased and so, did not realize it would be an issue. Upon completing the update, I realized my mistake but figured it was too late to revert the damage and continued with the restoration of my phone to its factory settings. After completing the update, I realized just how much data was lost (including important notes with financial information and images and videos of recent trips around Europe). Now I am desperate to try to recover the data deleted in the update. Is there any chance at all that I can recover something? The notes and videos are most important to me. I am also missing many Messages but that is less important to me. Can anyone please help? Any response is greatly appreciated!
My son tried to put a game on my phone and restored it to my other sons phone settings. How do I get my phone settings back. Any ideas or am I totally screwed?
Hi there! There are troubles with Facebook Push notifications on my two iPhones 4 (iOS 6.1.2) and 4S (iOS6.1.3) and on my Macbook Pro 15 (OS X 10.8.3). There are no any push notifications about new messages or "likes" by integrated Facebook App and by Facebook app prom iTunes too. I have notifications in notification center about statuss updates and comments, but sounds there are no at all. Everything in settings are switched on:-settings/Facebook-settings/Notifications/Facebook-Facebook/Account settings/Notifications/Mobile Push I have done anything i can. Signed Out from all apps, deleted Facebook App, swithed off and then swithed on notifications, Signed In again and again. What can i do to solve this problem? I realy need notifications about messages on iOS and OS X.
Hi there ..i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website" WarrantyEvery iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "so can i change it while am in france ?
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
I have I phone 5, but hotspot option is not reflecting in settings .
I have no system update setting on my i phone 4 in general settings can sum one help as im new to i phone ??
How do I save or recover all my photos when the iPhone is telling me I must restore it to factory settings?
I have a new iPhone 5. In settings, my Apple ID is correct. In the App Store, when I go to "Featured" and look down at the bottom, my Apple ID is correct. However, it tells me I have 55 updates and when I hit "update all," it brings up an old Apple ID that I have not used in years. Help!
how do i create a rescue email address so i can change my security???
When a call or text is coming throug there is no sound. The settings seem fine. When I switch the side button to red nothing happens. What used to happen would be the bell sign would come up with a line through it indicating the ringer was switched off but now nothing happens whichever way I switch it. Vibrate is switched on in settings but it isn't vibrating either. Interestingly the alarm is working so the sounds are not completely gone. I have powered it off an back on etc., but it hasn't made any difference. Any advice. Thanks Paula
Recently got this phone for my wife , I pluged it in ITunes and loaded it everything worked fine , then she change her mind ., she want another android !! so I reset the phone [ IPhone 4 ] Rogers and a few days later i plug it in my laptop Itunes and it's giving me activation error , try Shutting it off and back on , Can i Master reset the phone again even if i can't go into setting ?? pls help
I got Iphone5 to give gift to my mom on motherday i bought it from online i have also proof of purchase i go to apple store to book an oppoitment in regent street but i find the guy who treat me very badly first he too my phone go inside the lab after 20 minutes he com back and ask me proof of purchase i showed him after he told me can you come tomrrow we will fix it it will take time i said to him keep my phone for fixation and give me one paper as a receipt after he replied me we will fix it now please wait for 20minutes i said ok after 20 minutes he came back and said we can not fix this because you dont have proof of purchase i said i show you early but he said we dont accept that we cant deal with you.It seems may i criminal the way he treat me or something else i am shocked because next to me there is a lady and she is attractive as well one of apple employe treat such a nice way i feel happy the way he treats him she brings her sister phone the Apple employe change her phone straight way but in my case they ignore me.I dont know what is wrong with me because the way he treats me just ignoring me...i book oppoitment as name of(sazzad ahmed) at regent street time was 8.50 i cant remember the name of your employe because i was shocked the way of him to treat me such a worse thing for me in my life.Every time we preffer apple product because of his warranty services.please do something for me i am lso feeling ashamed this phone was a gift .
I recently bought my iPhone 4s from a guy (who bought it from someone else). He sold it to me pretty cheap because when he bought it, one of his friends tried to restore it for him and it got stuck in recovery mode. I have no idea if the phone has ever been "tampered with" or not. He didn't seem to know much about it (said it was his first smartphone) and I thought I might have a chance of fixing it. I'm starting to lose faith in that...I've tried almost everything I can find. I know there are tricks for this all over the internet and I've tried almost all of them. TinyUmbrella does nothing, Redsn0w won't even install on my computer (frustrating!). Trying to restore from iTunes is useless. It gets to about 90% then comes up with error code (-1) and gives up. I've tried that route probably 20 times with no change. I know I could take it into Apple and they could look at it, but I have no information on the phone itself. I cannot get the serial number. Does anyone have any suggestions at all? I'll try anything that doesn't require me taking it to Apple and getting charged more than I paid for the phone to fix it....I run Windows 7. Thanks so much!
I have Iphone 5 here in Oman. But there is no any option of Enable LTE in cellular settings. Why is it so? Mobile Operators have LTE services and my SIM is also privisioned with LTE. I cannot see an option of "Enable LTE" at all ...... Carrier Supports LTE for iPhone 5 - Middle East 3 Country Supports UAE,Saudi Arabia,Kuwait but Oman ( omantel ) ?