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I smashed my iphone 5 screen the other day, however the phone is still working, I was wondering how much it would cost for a repair at the apple store and how long it would take to repair.I was thinking of going to the apple Store in Leeds.Thankyou,Lara.
Hello everyone, I bought an iPhone 5 (a14r9) from an apple Store in Germany in September 2012. My problem is that: My iPhone's start/wake (power) button start not working since last two weeks, actually left side of the power button continued working a couple of days but yesterday it became fully broken. It does not react when I push on it. Suprisingly there were no problem with the device, no contact with water, no damage, just nothing.. and it is not working. I live in Turkey and I don't have the opportunity to give my phone to apple, because there is not an apple Store in Turkey, currently. But I travel a lot, what I wonder is Can I take my phone to any apple store in any country? I mean my phone's 1 year coverage still continued. It would be great if they can give me a new one or just repair it. Note: I do not have the bill. Thanks in advance for your answers.
Is my iPhone 5 charger cable covered under the AppleCare warranty? I need to know because mine no longer works and I don't want to have to pay if I don't need to for a new cable. I have heard that you can but better safe than sorry right. Also I know that there are two size cables the regular (0.5 m) and a longer one (1 m). Does anyone know if instead of getting my broken cable of regular size if i could get the longer one. Just wondering. Thanks for any help
i have got iphone 5 and i have made my apple id and to download apps from app store they ask me the payment method but there is no option like none what should i do
How to request them to resend my old iCloud password. I dont want to reset to new password. Help me...
I need face unlocking application for my iPhone. apple said its technology is a fastest technology. But apple don't have face unlocking app like Samsung and another handsets. Jail broken also have this app but apple?apple only allow rubbish and fake application on apple store. Because I bought one face unlocking application form apple store. But it's not working. How apple allow to this type of application.
How I wish new applications could be compatible with it.
I have no problem at all with my iPhone and I can play my games finely, until unexpectedly I tried to play a game but It doesn't start. The iPhone turn black in half second (temporary thing before the game loads), and it turn to the main screen. I thought it was just one of my games, but it also does the same thing in another games, whole of it. Not just the games, but also other downloaded applications (yes, all of it). I try to reset, but it still doesn't work. What such an Error does my iPhone cause?btw i use iPhone 4
I want to update my Iphone 3GS from 5.1.1 to the new software 6.1.3, but I am scared I might lose stuff. I have heard good things about the new software where it's faster and the battery life is great and amazing. And would like it updated to the IOS 6.1.3. I haven't had any issues with my phone other than when I last updated my phone quite a long time ago, I lost all of my stuff, but got it back except for my contacts. Thankfully I had all of my contacts written down on a piece of paper. Is there someone who can guide me a easy way, If i update my iphone 3GS 8gb to the new software 6.1.3 so i don't lose any of my apps, contacts, etc off my phone. Please. Is there a easier way of doing this update so i don't lose anything off my phone? HELP!! PLEASE!!
I am trying to decide whether to get apple care for new iphone or verizon insurance for my daughter. I am most worried about breakage, but she is traveling this summer so a little concerned about theft? Also for breakage which plan is better?
Has anyone with an iPhone 5 (black) experienced any issues with the anodized metal on the sides wearing off? I went to an apple store today and they said that policy dictates this issue has as been classified as normal wear and tear and they won't/can't do anything about it. Thoughts?
I have just picked up on a 'thing' with the video playback on the iPhone 5. It seems that dynamic range compression and/or EQ is applied to the soundtrack of videos. I first noticed it when I was trying to watch a few concert films and noticed that not only was the sound horrendous but during the high volume scenes, it was distorting. I have tested the same movies on an iPhone 4, iPhone 3GS and iPad which don't seem to have this problem/feature. Has anyone else noticed it? And even better yet, figured out a way to get rid of it? Additional thoughts: I have also noticed that when you play music through the loudspeaker, some form of dynamic range compression is also applied to the sound. Personally I think it sounds terrible but I can understand why apple would have done this. However, it doesn't affect the headphone output signal, thank goodness, SO, I speculate that it could be a bug that when a video is played, the OS isn't recognising that the headphones are no longer a loudspeaker and not bypassing the audio signal, therefore applying the compression to the sound. Playing the video audio through Bluetooth headphones removes the compression and distortion of the sound track in videos, and that would have been the solution, but now videos no longer play in sync with audio through Bluetooth on the iPhone 5. (Grr.) Last thing, the new EQ 'Late Night' that adds compression and EQs the sound in the Music app and sounds possibly like the effect that is being applied to video audio output.
hi i got a iphone 5 but the screen got a crack on it but can you change the glass without changing the screen because it still works please helpme
I recently changed my apple I.D. to a different e-mail address because the one I had was hacked. I recently went to the apple Store because my iCloud wasn't connecting and backing up my other stuff. So, they deleted the account and connected me to the account under my new e-mail. Everything is working fine. All of my stuff is still the same and nothing has changed. However, my Facebook app isn't working when I try to connect it to other apps such as Pinterest, Twitter, and Vine. When I go to my settings, and then to Facebook, it says "There was a problem accessing your account. Please reenter the password:". I have tried to enter my password multiple times and it doesn't work. I have tried my old password too, and still nothing. I changed my Facebook e-mail and password after my e-mail got hacked. I changed my Facebook e-mail when my e-mail got hacked, and I also changed my password. So, does anyone know what to do? I'm getting very frustrated. Thanks, Jackie
The iPhone 5 unlocked can be operate in any 4G LTE network? I wat to buy a iPhone 5 unlocked in apple store and i don' t know what's the frecuency bands of the my network operator. Because they are installing the 4G LTE now.
My iPhone 5 charger worked just fine this morning. Now I'm at the airport and want to charge it, using my same apple standard charger, and it won't charge. (Yes, I confirmed the plug works). Any ideas out there?
It all started when I took some pictures today, then after couple of photos, the Camera app crashes. Tried to open up the camera app again and attempted to take some photos but it crashes immediately again. Couple of seconds later I get this notification. Lots of it. Next thing I did is to hard restart my iPhone but although the notification appears again even though I don't take pictures now. It seems for me that this issue isn't influenced by the camera at all but more on iOS issue. From then on I keep getting this notification to the point whenever I wake my iPhone, I keep pressing the DISMISS button. This is really annoying and frustrating as it attempts to consume my load. For additional info:iPhone 4S 32GBiOS 6.1.3Not jailbrokeniPhone is not set for any 3G/data subscription, whatsoever. Just plainly for a pre-paid SIM for texting, and calls onlyTried to reset Network Settings, and hard resetCellular Data is turned OFFiCloud is only synced with Mail, Contacts, Calendars, Passbook, and Find My iPhoneMMS messaginf is turned OFFiMessage is turned on I strongly reckon this is an OS issue as it keeps to attempt to send a text message (of what it seems to be doing).Am I the only one experiencing this?Any suggestions for solutions? Thanks.
cellular data network tab is missing on my iphone 4s
On Friday of last week my iPhone 4S began to rapidly lose it's charge. By this I mean from 100% to 65% by 9:30 am, and completely dead by 2:30 in the afternoon. I turned off my location services and "killed" all the apps running and it did not change my rapid depletion. This morning I noticed my phone was warm to the touch and when I checked it my battery was down to 10% by 8:30 am and this was after having been at a 100% charge at 07:00 am. I turned my phone off completely at 8:30 and when I went to turn it back on I got no response, not even the picture of the battery that indicates it needs to be charged. So when I finished my work shift at 3:30 I put my phone on the charger and it has still yet to turn back on. Has any body heard or had an issue with this?
My iphone suddenly began disconnecting frequently from my Access point like every 4 seconds, maybe every minute. it just disconnects randamly,i have had this issue for two days now . I restored my iphone to IOS 6.1.3 and yet the issue is still preserved , so i reset my router and my access point to their default setting and still the WIFI keeps on disconnecting. I even tested my IPhone to connect to my Uncle's wifi access point and still it disconnects from it frequently.My Iphone has never suffered any damage. it has never fallen on the ground and not even scratched.The disconnection here is not that the iphone disconnects from the wifi when i lock the phone but it's worse it disconnects when the phone is in use even if I am downloading something from the app store or streaming a video on youtube and then it will automatically reconnect again which is pretty annoying especially if i am using a VOIP service .i tried everything now and seems nothing helps. Is this a Hardware or a software problem ?, i would be glad to hear from other users that i am not the only one affected by it. I live in Egypt, is there apple Support in here ?, Any suggestions will Greatly help me .
I just dropped my phone a couple days ago & completely shattered my screen.. I asked iPhone repair places & they're charging 230$ for just a screen replacement. I heard that if I take my phone to apple I can get a new one for the price I would be paying for just a screen replacement? A brand new phone for just 230$ without apple care?
My built in camera is not working properly. At first it showed up with pink purple and all sorts of different pink and purple lines on the screen, it would also go in and out to different types of shapes. And now the shutter won't open and I can not switch from front facing camera to the rear camera. The buttons (auto,options) do not work either. I tried resetting the settings, restarting my phone, nothing has changed... I am thinking it's a hardware problem, and I do have apple care. Has this happened to anyone else? What is the solution to this problem, and how much would I pay? Please help, thanks!
On febraury I bought an Iphone 4S but now the wifi doesn't work, this is a common problem in the Iphone, but now I am in Argentina and in my country there isn't any place where repair my telephone. I called to apple to tech support and they told me they could not assist me because they only assist people from Mexico and Canada, and that I had to speak to an authorized service center in Argentina, so I went to the place they told me, in that place I say they can not sorting the problem, that the only solution is to travel to USA to change.Because they tell me that if in legal terms of the warranty states that if apple so you can make changes determined through some mail? Why not give me that option? I have the right to use my iPhone in its 100%, the truth that without wifi and bluetooth is how to use it by 50%.Any recommendations?
How do i get rid of change on my account so i can change country from USA to Canada?
Hello folks, I am in a bit of a pickle! Short of you know what (have to keep the censors off me), is there any possibly way to remote view an iDevice screen on a Windows based computer? I am a eLearning/instructional designer and I have been tasked with creating eLearning courses on how to use our iDevice apps. But my dilemma is, how the heck do I capture the screens? Yes, I know about power/home but that isn't nearly practical, especially for capturing motion. I thought I could do it with the remarkable Teamviewer app but after speaking with their development team, it turns out that this has been an outstanding request to apple. For quite some time, they have been requesting their customers ask apple via feature request. See: http://www.teamviewer.com/en/help/353-How-can-I-control-my-iPad-iPhone-with-Team Viewer.aspx Is there a way to do this? It seems obvious that their must be a way because I have seen apple iPhone instructional videos in the past. Or is this the exclusive domain of a Mac with AirPlay? Thank you BTW, I specifically (at this time) need to remote view an iPhone 5 screen... therefore, an iPAD only solution will not work.
Hi, I tried to update 3 apps on iPhone 5 about a week ago. They got 'stuck' while updating, and now are permanently frozen showing a greyed out icon, and saying the status as 'installing.' I have tried everything and need more suggestions.This is what I have tried:Restoring - no changeLogging off iTunes account, pressing home and lock button til apple icon appears, then logging back in - this changes the status to 'waiting' but it's still frozenHolding down icon to delete - it doesn't have cross above these 3 affected appsGone into -> General -> Usage -> then selected each affected app and Deleted them - no changePlugged into PC and synced, then tried removing apps and installing again - the icons aren't removed when I remove, but when I install them again, it does kickstart the icon to change to 'loading', but then it returns to 'installing' and is still frozenAdding a new app/ installing updates for other apps to check to see if iTunes account works - yes they added/ updated fineCalling apple tech support. The guy was really nice and helpful, but his advice didn't work (as above.) He told me to contact the iTunes account support, and ask them to delete the apps from my purchase history and then try re-installing themContacting the ITunes account support - they emailed me back, and advised me that they checked my download queue and "updates of these three apps are not there." (?) So they gave me the advice to do as above. He also sent me to this link: http://support.apple.com/kb/TS1702 which at the last step says "If you continue to experience the issue, contact the developer of the application for further assistance." Now, my issue is: How the heck do I contact the developer, and will this help, when it seems to clearly be an iPhone problem? Should I give up and take the phone into an apple store? Any other suggestions will help. Cheers.
how to apple 4s unlock
the icon that appears when you change the volume is stuck on my screen. Can anyone help?
Good night;guys, I have a problem and would like some help:I bought it on Amazon, 1 Iphone 5 Unlocked, factory unlocked. The device functioned normally and after an update, it did not take over my chip and says the device is locked (is asking to put a valid chip). After several attempts, I got in touch with the apple of my country (Brazil), and to my surprise, the search for the serial device, they reported that the device is locked by Sprint and manufactures do not accept support or exchange (The unit has 1 month bought with full price in amazon), telling me to settle with Amazon. I insisted informing them that the unit was purchased unlocked and they also reported that this device is aimed at the European market, it works with CDMA and GSM and apple Brazil suporPelas just the research I have done and talking to some people, I passed the information that Sprint can easily inform this code (or Imei) not sure which unlocks the device again, but have no information on how to get or do that. I contacted Amazon stating what happened and I'm waiting for a position within it, is to send the code or return the handset. My model is the A1429. Does anyone have any tips or suggestions to help? EM português para os camaradas brazukas que possam ajudar também: Boa noite;pessoal, estou com um problema e gostaria de uma ajuda:Eu comprei na Amazon, 1 Iphone 5 Unlocked, desbloqueado de fábrica. O aparelho funcionou normalmente e após uma atualização, o mesmo não aceitou mais meu chip e diz que o aparelho é bloqueado (fica pedindo para colocar um chip valido). Após diversas tentativas, eu entrei em contato com a apple do meu país (Brasil), e para minha surpresa, ao pesquisar o aparelho pelo serial, eles informaram que o aparelho é bloqueado de fabrica pela Sprint e não aceitam dar suporte nem troca (O aparelho tem 1 mês de comprado, com preço full na amazon), dizendo para eu me resolver com a Amazon. Eu insisti informando a eles que o aparelho havia sido comprado desbloqueado e os mesmos também informaram que este aparelho é voltado ao mercado europeu, pois funciona com as tecnológias CDMA e GSM e a apple do Brasil apenas da suporte aos modelos GSM. Eu fiz algumas pesquisas na Internet e com algumas empresas especializadas, me passaram a informação que a Sprint pode facilmente informar esse código (ou Imei) não sei ao certo que desbloqueia novamente o aparelho, porém não tenho nenhuma informação de como conseguir ou fazer isso. Eu comprei o aparelho desbloqueado, pagando mais caro e é justo que possa utilizar ele onde quiser. Entrei em contato com a Amazon informando o ocorrido e estou aguardando uma posição deles, seja para envio do código ou retorno do aparelho. Meu modelo é o A1429. Alguém tem alguma sugestão para ajudar?
Hey, I have the iPhone 5 A1429 GSM model and i am moving to the US in 2 weeks.I was wondering if my phone will support LTE in the states or if LTE is only available with the CDMA model. Hope somebody can help out! Thanks
Will apple relace my iphone 5... my lock button is jammed. i dont want to waiste my time at the store if they wont replace it.. THANK YOU
Hello, i purchased my iphone 5 about three months ago. I keep it in tip top shape with a top of the line case. Just yesterday my sleep/wake button quit working. It will push down but nothing happens when i do so. apple's troubleshooting said to turn my phone off then on or to try restarting it. However, I can't do either of these things because the button doesnt work! Do i really have to go all the way to the apple store to get it fixed? And if so will they replace it for free? Thenk you!
Good Afternoon, ive recently started up my own business fixing mobile phones - mostly cracked screens and chassis replacements. Just recently i thought id got a bargain on ebay regarding an iphone 4. It was described as working correctly, can make / receive calls and send texts etc but randomly locks up. Ive got the phone today, unfortunately its locked to the 3 network so ive got a micro sim on the way so I cant actually proceed further at this point. Although it did crash once on me when i tried to select language's etc - had to hold the home and power button down until it turned off. Ive read on the forums that this is a common fault, and can occur to any iphone - faulty or otherwise. And the main concensus seems to be to take it back to the store for a swap. My main question is - seeing how im likely to come across this fault again - is the fault software or hardware related? If its hardware related what circuit board is likely to be the culprit? If we could identify the problem then im sure I could just order the required part on ebay. The fact that apple havent recalled the iphone and that they will accept these faulty iphone's back and swap for new suggests to me its an easy fix - its just easier for the technicians to go in the store room and get a brand new one. Secondly ive just got another iphone 4 white - bought cheap as its totally dead. Tried a new battery and still nothing. Got a new dock / charging connector on the way - is it likely to be this at fault? Doesnt seem to be any sign of water damage, and it wasnt described as this on the ebay page. When id swapped the new battery over i tried to charge the phone ( to see if id fixed it ) and it got extremely hot - so i disconnected right away and left it to cool off. Whats likely to be the issue with that one? Thanks, and hope someone can help Adam
Since last monday I'm unable to connect my Iphone 5 to any wifi network, not even the one in my house which I was able last monday when I left.I was on a hotel and couldn't connect.Whne I choose the network on my Iphone and add the password it says incorrect password, do t have this problem whit my other apple devices just my iphone.
Greetings, My i4 developed yet another problem in the series (previous issues concerned home button, power button and camera module)... Two nights ago, I had the phone plugged in the PC, in order to make backup, syncronize with iTunes, change music etc etc... It took around an hour, maybe hour and a half, and I was surprised to see that the battery (which was not even close to flat) reached only about 70%. Shortly after I unplugged the phone, the battery dropped to 50%. That night I forgot to plug it in again, and I spent the whole day yesterday saving the battery. Later that day, I got home and plugged it in immediately. 2 hours later, the battery was still on 14%. I left it "charging" for the whole night, just to find out that this morning, it was still on 14%. While checking emails and stuff, the indicator "jumped" to 16%, but then dropped to 10%. Now it shows 3% eventhough it's still connected to the computer. There is a battery indicator on the lock screen, which means that it doesn't refuse the charger, but somehow the battery refuses to be charged. The indicator in the upper right corner shows "plug in" symbol, as if it has been charged, not a "thunder" as if it's still charging. I tried cleaning both the dock connector and the cable, I tried different cables, I tried charging from the wall socket and from various PCs, but nothing seems to work. Everything else seems fine though. Battery dead and needs replacing, or is it something more "fruttier"? Thank you!
I bought Iphone 5 from US in march now my iphone screen is not working. I am in India @ the moment and Indian apple stores denied to repair my phone any suggestion?? I nvr expect from apple to treat their customers like this.
I'm Iran, I could create an apple ID but it need credit card information which I don't have, what should i do??
i have an iphone 4s and it just turned off and wouldnt turn back on until i got home and plugged it in to the mains. however it wont connect to my carrier and wont let me turn wifi on or use the internet. all my data is still in place. however when i disconnect from the charger it switches straight off immediately. it also just flashes up the apple icon (on 10 seconds, off 10 seconds.......) when i connect to either car charger or computer. it also resets itself every single time i turn it back on using the mains charger. please help me understand what is happening to my phone is there anything apple could do if i took it to one of their main shops??? Kris (bulzy_23)
My iphone 4s dont open up after I switch off it. When I click the switch on button it blinks the apple logo in the black background. Is there anyway that i can backup my photos since I cannot open my phone?
Hello, 4 days ago I have replaced my iPhone 4s for problems with sleep button. Now I have an iPhone that gave me the apple, I think is a regenerated ... From 2 days gives me problems to wifi. Suddenly toggle the wifi turns light gray, in practice you can not turn it off it. What do you advise me to do? expect an update or I do it replace?
Long story short - went on a 15 mile bike ride with my iphone 4 stuck into my sportsbra - took it out to wipe it every so often, but moisture did get trapped in the case. Anyways, after the bike ride I went to Starbucks, phone was working fine. Pull phone out 2 minutes later - it has shut off. Nothing. Held home screen and lock button together, etc, nothing. Plugged into charger, nothing. I immediately ran to CVS, got rice, phone is in a cup of rice submerged as we speak. Am I screwed/should i go order a refurbished iPhone at the apple store tomorrow? Or will I maybe be in luck with leaving it in the rice overnight/until Friday? Any tips would be appreciated, thanks!!!
I recently had my Iphone 4 Casing changed to Red, I was not told that it would void my warranty. My home button has stopped working, and some of the apps won't work. If I take it into the apple store, will they have a look at it?
Hello there, I live in Israel, the iPhone bought in the United States.Device Model: A1428 iPhone 5Two days ago, internal speaker suddenly stopped working. I can not hear music or hear ringing through it.When I turned to my carrier, in order that they will help me replace the malfunctioning speaker (device is still under the one year manufacturer's warranty) they told me that since this model is not sold in Israel, they can not fix it for me, and because we don't have an apple-store in Israel, I can't do nothing I'd be happy if you could advise me what to do ( I want to use the manufacturer warranty that I deserve) Thanks for the help Itay.s
My iphone 5 has always been horrible in receiving any notification. I get no notification from any application or even the stock application. This is frustrating when I need these notification for my user experience. This mainly has to do with notification coming on my lock-screen. Facebook, instragram, and many other application gives no notification on my lockscreen and no sound to indicate any news. This is a problem that I've experience for a long time and its very bothering to see no notification pop up or sound. I've used to really enjoy apple before this issue. I used to believe it was just software issues but after the many updates, nothing was done to change this problem. At this point I am not satisfied with the product and how it performs.
my iphone 4 went dead and now has the apple logo is slow blinking on and off when it's plugged into my computer. I cannot stop it. Tried a hard restart but nothing happened.
My iPhone 5 is less than a year old, it is still covered by the regular warranty, i do not have apple care. I dropped my phone from a height of about 3-4 ft, and the screen loss all sensitivity. The screen itself is intact,however on the inside of the prhone some vertical lines are now visible. I have been told something called the digitizer is busted. Will apple replace this phone for me, or fix it? I am aware that more than likely i would have to pay for this service, but i was wondering how much, if they would be willing to do anything at all. thanks
i jailbreaked my iphone when it was in 6.1.2 , after that i restored to 6.1.4 .. can apple know if im jailbreaked it previosely?
Hi guys i got my iPhone 5 about 2 week after launch and about 3 weeks later i lost all sound clicks from text's, game apps, YouTube wouldn't play any videos and it worked perfectly fine when i went to bed wake up in the morning to this. I rebooted the phone and this resolved the issue, the phone was not in silent mode via settings or via the slider at the top of the phone. the phone would be working fine for about 3 weeks then this would happen again same issues as above this went on till about the 14th December and apple decided to change my phone now its happening again. I am at a lose end does anybody know a fix or heard of this before as i am sure this problem could not happen too 2 different phones ? Thanks
can apple now if my iphone jailbroken previosly?
Could anyone tell me if the Australian iPhone 5 model A1429 work in the USA with a local US sim card please?
