backup Issues Deleting Other Files iphone 4S

I recently replaced my iphone screen and afterwards I discovered that my camera roll had crashed. With it, I lost all of my pictures and videos. Luckily, I recovered them from a program that I had downloaded. However, the storage that used to take up my photos and videos on my phone had transfered to the "other" section on itunes. Is the only way to remove/decrease the storage of the "other" file by restoring your iphone? I don't want to restore my iphone because I am also having issues with backing up my phone. Whenever I try to back it up on itunes, it says "the backup was corrupt or not compatable with the iphone". My phone has never been backed up because of this issue, so if I were to restore my phone then all off my files would be deleted. I have tried reseting my phone, but the "other" section is unchanged. Is there anyway I can delete the corrupt files on my phone? I have tried removing all pictures, videos, apps, and music in an attempt to discover the source of the corrupt files but I haven't found them. Also, if I was to "restore backup" with my iphone from my ipad, would that mean losing my messages? 

Crashing and screen flickering problems. iphone 4

I too have had the "flickering/flashing" screen problem...I received my first iphone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iphone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iphone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!

i didn't insert password when i was backing up but when i choose restore from backup itunes ask me passsword Help me please. iphone 5

help me

My iphone depleted fast and it cannot charge iphone 4S

I had a story about not charging iphone. PHcharge my iPhoneI insterday evening (Philippine Time). But it charged less than 1 second. It running out. I plug it anywhere but it not worked. I had to check the battery bar, i found that my iphone is depleted fast. I checked the LCI but it white. I tried anything:A. Charged for at least 15 minutesB. Turn on and off the iphone.C. Restart the iphone.D. Plug it to the computer. But it failed. I will need to seek repair on repair shops? I don't attempt to repair this iphone. I'm scared about this iphone is not charging. What I'm going to do? Sincerely,Treshan

How can i enable java on my iphone 5

Hi,  i wanted to play live roulette on my iphone 5 as i was doing it on my pc. But it failed cuz of my phone didn't support java. What should i do?

iphone images won t restore after phone reset

Hi, I am hoping someone can help me as my wife's iphone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iphone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space.  Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iphone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iphone and images previously uploaded from the laptop. Cheers Chipontheroad

Help Retreive Contacts from phone iphone 4S

Okay so my phone is in a kinda phone coma but thats not the point, the point is that it can sync with iTunes and it can also backup, so I want to know is there a way I can see all my contacts names and numbers from my computer and NOTE I backed it up to the computer.

Desperate- way to extract location history of my iphone where I have been

Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha

My iphone 5 refusing to restore backup

Everytime I try to restore a backup from my computer it says that my iphone is refusing the back up PLEASE HELP

Can I backup my iphone if i set it up as new one but backed it up recently iphone 4S

Okay heres the deal,       I got a new iphone two days ago and yesterday it was causing problems so when I called to get it fixed they made me back it up to my iCloud but they made me set it up as a new phone. Now I am wondering if I can somehow access that information and restore my phone without having to reset it again.

import contacts from samsung iphone 4

Can anyone help, how to import the contacts to I phone from samsung kies backup file

how to backup iphone 4s before erasing everything

am thinking of upgrading my iphone 4s to a 5.  How do I backup all my files and pictures of my old 4s, then erasing it so when I sell my 4s there is not info or pictures in it

how I backup my iphone iphone 5

Im about to unlock my phone, how do I back up my iphone 5?

icloud login fail due to reach limit of free account. iphone 3G

hi, recently sold my iphone 4s. and the new guy gets this message when trying to login to icloud. "login failed due to you have reach the limit of the free accounts on this device. already talked to the hungarian apple support. i was advised to ask here.

iphone 5 OTHER data issue no disk space. Ongoing

Hey everyone, so as an ongoing issue i have around 9.5gb of 'other' data on my 16gb iphone 5. i have restored my iphone from icloud and a pc backup. Set up as new iphone. and restored from back up. deleted every app and reinstalled them all. i have deleted music and reinstalled it. i went through the phone with iexplorer and tried to find the files and its just not happening. HAS ANYONE GOT A CLUE ON HOW TO GET RID OF THIS BUG?!

HELP PLEASE iphone 4S

I pressed all these instruction but the moment my cell restarted it stopped at a screen to put my cell to iTunes and its not responding and i tried put at itunes same saying update failed!!! cant i stop update or even cancel it ? my cell has been same scren as it was yesterday 2 days same screen when i try turn on sayin in it to put cell at itunes!! but even if i put at itunes its failing please reply

Restore iphone 4s as NEW

My iphone 4s has a bad operating system (confirmed at Apple Store)  I was given a new device and we restored my settings, etc. from backup.  I was warned that there was a possibility of the glitchy iOS being transferred to the new device.  Well after a couple weeks, this proved true.  Next step is to restore device as NEW.  Before I attempt this, I would like to be as prepared as possible to avoid losing anything permanantly.  I am looking for advice with this - since I won't be able to restore from a backup, will I need to create a new iCloud account?  Can I remove previous backups from both iTunes and iCloud?  Thanks in advance for any help! This has been an ongoing issue since I purchased the phone new in January and it's beyond frustrating!

Just did restore but only 30 of my 250ish apps restored PLEASE HELP iphone 5

Following the most recent ios version update, my iphone 5 completely crapped out and had that little usb symbol on the screen.  I called Apple...they walked me through transferring all my almost 3000 photos/videos to my computer (obviously not able to do through iTunes/iCloud when my phone wasn't functioning).  I asked if everything else (about 250 apps...no music) would be in the most recent cloud backup which was only a couple hours before the phone crapped out.  They said yes.  I did the restore and only about 30 of my 250ish apps restored!  I never saw all my apps in my iTunes for some reason and all the apps that I can see in my iTunes have been restored.  I wasn't at capacity for iCloud storage either because it happened a couple months ago and I bought more storage space.  I've only been an iphone user since Dec 2012 so PLEASE HELP if you can and let me know if there is anymore inof you need from me to help me troubleshoot. PS=I use a good 30-40 of those apps while I'm running experiential marketing campaigns in the field...one of which is a HUGE campaign I'm managing starting tomorrow.  I'm toally FREAKING out right now with my apps not all restored even though the restore is complete. PLEASE HELP -super grateful in advance Julia

My iphone speaker broken whenever I try to use Siri it doesn't pick up my voice. suggestions iphone 5

This has been going on for a while now. It did have some sort of hot and cold phase. E.g. one day the speaker for Siri works then the next it doesn't. But now it doesn't work completely. It's been really bugging me.  I've been hearing a lot of rumours that the iphone 5 has had loads of technical problems. Such as, delivered broken and certain other things that do not work. Knowing if this is true, I do not know. However, the iphone still works when I am on the phone to people.  People have suggested to me to restore my phone to factory settings. I have backed it up onto my PC, then did a full restore, then restored my backup. Still, did not work. If anyone has any suggestions on what I should do, please could you let me know. Thank you, Sean.

can you restore app from backup iphone 3G

I deleted all the data from my GasHog app and I'm wondering if I can restore it.  I bought a new car and realized after the fact that I could have just set it up as a second vehicle.  Would be nice to compare my mileage between the two cars but if I can't selectively restore the data from the app, it's not a big loss, just a bummer.

How I restore my Outlook calendar after it got deleted when I synchronized it with my iphone

I synchronized my iphone with iTunes and my Outlook calendar.  By doing so, I deleted all of my Outlook calendar events in Outlook and on my iphone.  How do I reverse that action?  I tried restoring my iphone with the backup.  When I do this, my calendar events come back on my iphone but as soon as I plug it into my computer, it syncs with iTunes and deletes everything all over again.  I have tried changing the sync settings to not sync the calendar but it still synchronizes and deletes everything.  PLEASE HELP!

iphone 4s battery meter unsolved mystery

I have an iphone 4S. In January, I started to notice that it would die at 30-40%. Gradually, it started to stay stuck at 100% almost all day then die around 60-70%. Then it went completely bonkers. It would go from full charge to 15% to 0% in minutes. Plug it in and it would go from 0% to fully charged instantly. I took it to Genius Bar, diagnostics showed the battery was fine and they told me to restore it and set it up as a new phone. That didn't solve the problem. Went back that day and this time, the diagnostics showed the battery was bad so they replaced it. It worked normally for a little bit before it started doing the same thing again. So I took it back and they replaced the phone. After a few weeks, the same thing happened with the new phone... stuck at 100% for a long time, dies at ~70% (keep in mind I set it up as a new phone so rule out any software issues from a previous backup of the original phone). At this point, I'm thinking it's a faulty charger or something that's screwing up the hardware. So I was back in the Apple Store again. They replicated the problem and told me to restore the phone and set it up as a new device. Having been through this before, I asked them to restore it right then and there because I knew it wasn't going to fix it. Sure enough, it happened after the restore. So they replaced the phone again. That was three weeks ago. I started using a completely different charger (Apple charger, not third-party) and even changed outlets, but the new phone is doing the same thing again. Over the weekend it died at 48%, then 50%, now 56%. I don't know what to do anymore. I can probably go get the phone replaced again, but it probably won't make a difference. Any suggestions? I've done several hard resets, tried to calibrate the battery, let it run out completely and sit there for a couple hours before plugging it back in...nothing works.

an iphone app like android sms backup

Is there a way to automatically backup text messages to gmail like the android sms backup+?

itunes asking for password to restore new iphone from backup. I didn t set password when I backed up phone. How can I restore new phone from backup I made just before giving my old phone to Apple

I had to take my phone in because the camera was broken.  I backed up the data on itunes and took the phone into the Apple store.  They gave me a new phone and said to just restore it from my latest backup.  When I select the restore point to use, itunes asks me for a password.  I didn't set a password when I backed up the old phone and iTunes doesn't accept my iTunes account password.  How can I get my new phone restored with the backup I did just prior to giving my phone to Apple?

Another iphone disabled question- iphone 4S

Hi All, So I have disbled my iphone 4s by forgetting my passcode (like it seems many other people do!). Also as the phone went dead as I was away for the weekend the SIM is also locked. I have often backed it up to iCloud but I never had the camera roll back up option ticked as I cannot see it when I sign into iCloud. I dont have iTunes on my laptop or access to the original iTunes where it was synced a year and a half ago. My question is can I get the phone unlocked by Apple? ( I have the IMEI number and proof of purchase) Is there any way of keeping or getting my photos/videos and messages? When I had my phone plugged into the laptop and was clicking backup through wifi will this have also backed up my photos? Thanks!

iCloud backup says 5413 iTunes will only let me restore to 111812 backup why iphone 5

Just had to restore my iphone 5 for the latest update (btw, why?!), and the latest backup iTunes will let me restore to is 11/18/12 (the day I started storing all backups to iCloud).  Using my iPad, I accessed iCloud and it said my iphone was just backed up on 5/4/13.  How do I restore with the iCloud backup instead?  Thanks very much,

Issues after 6.1.4 update iphone 5

IS anyone else having issues after the 6.1.4 update? Here is what I have experienced in the last two days.  1- Unable to access a locked or secure network.  It asks for password initially.  When entered, it is unable to connect.  I restart and then go to Settings, find the network and click.  I never get a prompt for the password, just "Unable to Connect" 2-Bluetooth.    I can after a few attempts to connect my Bluetooth headphones, only after I get a "failed attempt" a few times.  Then only music works, unable to make phone calls.  This happens with two different products.  A SENA SMH 10R and LG HBS 700.   3- Music play - I found this issue out when trying to figure out problem with Bluetooth.  I can start to play a song fine, but if I click on the ">>" or "<< "  it freaks the player out and then skips multiple songs or stops play and goes back to the playlist.  At first it was doing this with the Bluetooth headphones when using it to make selections.  So I deleted the devices and the iphone continued to do it when selecting functions on the screen.  Some playlists did it and some don't.  Creating a new playlist did not help.  Additional Info.Apple Store replaced my iphone on Saturday 5.4.13 because if antina issues.  The issues above came after I restored from backup and updated the OS.  I have erased the phone 2 times since getting the new phone and restored from back up and rebuilt from Itunes and neither way makes a difference above. What is going ON?   Message was edited by: Karl Kroeker  Corrected Version update

my icloud and backup shows corrupted backup. how to restore incompatible or corrupted backup iphone 5

Hi everyone. Day before yesterday in the evening i was talking to my friend and once i finished my call, i hangup the call. Suddenly i realised my external speakers were not working. i havent backed up data for more than 5 weeks so i decided to update my iOS from 6.1.2. Then i connected my windows laptops with itunes 10.6 i tunes i tried updated my phone. now my iOS 6.1.4 but i cant fix that external speakers problem. It wasnt working still. Any suggestions friends ?????

restore iphone backup resets iphone to older iOS

does restore iphone backup resets the iphone to older iOS?

IOS 6.1.3 problem. iphone 3G

i have download ios 6.1.3 and it failed to work.i have try it many times.but it seen it wont work.i try to remove downloaded files.i dont know where to start.

help iphone 4S

if you backup your phone to the computer where does the file go?

problem with iphone 5.

The Basic Troubleshooting Steps are: Restart... Reset... Restore from backup...  Restore as New...  Restart / Reset  http://support.apple.com/kb/ht1430 Backing up, Updating and Restoring http://support.apple.com/kb/HT1414  If you try all these steps and you still have issues... Then a Visit to an Apple Store or AASP (Authorized Apple Service Provider) is the Next Step...  Be sure to make an appointment first...

I forgot my backup password How I reset it iphone 3G

I upgraded to the new iOS yesterday, and just before that, I backed up my phone. Now it asks for a password in order to restore my old content to my phone. I don't recall creating a password. How can I reset this password?

since updating to 6.4.1 my iphone 4s Wifi has been greyed out i have reset back to factory settings backed up lot nothing works help

i have backed up my device several times - restored from backup and restored to factory settings - ive cleared network settings - turned phone on and off - turned airplane mode on and off - checked my router... its not like ive not tried to fix it myself i can seem to get the wifi to work its just completely greyed out so i cant even switch the thing on  anybody help me out ???

Can I recover my iphone backup encrypted password iphone 5

I forgot and (apparently) didn't write down my password for encrypting my iphone backups in iTunes (on a Windows 7 PC). Is there anyway to undo encryption or reset the password without erasing and resetting my iphone to factory defaults? Thanks for you help (hopefully).

iphone 5 keeps shutting off

About a month ago my iphone 5 turned itself off. It does this now a couple times a day and I have to hold down both the menu button and the power button for almost 10 seconds to have it restart. Lately, I go to take the phone out of standby and it shows a power cable conneted to the iTunes logo. I still have to hold down both the menu button and the power button for almost 10 seconds to have it restart. The phone holds its charge and I make sure I am charging the phone everyday. Not sure what it is causing this. This morning when the power cable and the iTunes logo appeared I plugged the phone into my computer and opened itunes. It found the phone, but said it needed to repair and install everything from a previous backup. So I did that hoping that would solve the shut down issue, but it did not. Has anyone heard of this happening. The phone had been working great. Any thoughts?

Has had their phone replaced by apple due to bad charging port connection iphone 5

iphone 5 won't charge correctly. Only charges when I put pressure to one side on the connector. I know you're thinking "It's the cable or the wall adapter. It's not. I have 5 genuine apple lightning cables, happens with all of them whether plugged in to an ac outlet, USB on a pc, or in my car. This is my 3rd iphone 5 since my original purchase in October.  The other 2 phones failed with this exact problem. The last time, I took the non charging phone in to a Verizon store (no apple stores near me) and asked them if they had seen it before, they told me that my phone was the only one they ever seen with that issue. So they offered to call apple and ask if this is a known issue with iphone 5's, they also responded that they haven't seen this issue. Is this true? Am I the only one with this issue, for 3 phones in a row?? Seems unlikely. Anyway, I ask if anyone else has had this happen because if this is in fact something that happens often, I'm going to get a different phone. I love my iphone 5, but not enough to go through this every month or two.

how I fix audio problems on my iphone 4s

I was given a iphone 4s, my sister got another phone and I had an iphone 3Gs. She failed to tell me the audio was giving her trouble... The phone rings and my alarms go off but when I'm on apps and playing music I can't hear anything... What can I do to fix it? I've tried restoring, restarting and resetting my phone and they haven't fixed the problem... This site I saw stated that when all else fails jailbreak your phone but I'm not sure what that will do to my phone. What else can I do? 

install iphone 3 4.1

I had updated my IP 3, but I not yet backup before. It is error in updating, and I restore after, it is error too. I can't restore now. I want install a new iso because my IP is very slowly. Help me fix, thank.

It's happening to me again iphone 4S

This problem has happened to me with two DIFFERENT iphone 4S's in the last two weeks.  I went as far as backup/restore with the first one before I went in the the apple store and they replaced the phone.  Now it's happening AGAIN with my new phone.  After the replacement, I restored my settings onto the second phone and the wifi worked for about a week and a half before the mute button started going crazy, then the phone wifi stopped working as an option.  Tried reset, hard reset, reset network settings to no avail.  Any ideas?

iphone apps not opening-have tried all usual fixes

A few days ago I got my iphone unlocked from my provider (Telstra) as I am about to travel and wanted to put a country specific sim in it. Since then no non-Apple apps have worked.I have tried (many times) to :- 1. restore from a previous backup (plus multiple syncs) and using different backups2. delete an app and reinstall it3. download a new free app (and when that didn't work I deleted it and retried installing it)4. sign in and out of the app store on the iphone5. sign in and out of the app store on my iMac6. de-authorise and re-authorise my iMac7. wipe the iphone clean and start with a fresh install8. And reset the device too many times. Nothing I have found on any site has worked. I thought the wipe the phone clean would have done it but it hasn't.I have wasted about 20 hours trying to get this thing working again. If I wasn't going on vacation tomorrow I would be at my provider getting them to fix their mess but I can't. Can anyone help? Please?  iphone 4S (Apps are active - just won't stay open)

I am still on Snow Leopard 10.6.8 and not have iCloud in my System Preferences. I have registered with iCloud online and backed up my iphone 5 last night to my iMac. Where can I find backup on my iMac

I am still on Snow Leopard 10.6.8 and do not have iCloud in my System Preferences. I have registered with iCloud online and backed up my iphone5 last night to my iMac. Where can I find the backup on my iMac? Below is what comes up when I sign into iCloud - where are all the other applications that I need to backup? Appreciate any answers to this query?Rachel

How to recover camera roll in iphone 5

When I was synchronizing my new iphone 5 with itunes, I lost all pictures in my iphone. I tried to copy contacts from old iphone backup to new one. Itunes copied all contents of old iphone to new one. All the pictures have been removed taken by new iphone. There is no backup file on computer related new iphone. Is there any way to recover all deleted pictures? thanks for your support!iphone 5, iOS 6.1.2

Ridiculously large amounts of Other data after restore iOS6.1.3 iphone 3G

To fix it you need to restore it as new and not use a backup

LOST ALL MY CONTACTS AND CANT RESTORE FROM backup HELP iphone 4

HELP!!! I lost all my contacts for no reason, I was sending a text when my phone (with about 80% power) turned itself off, I turned it back on and all my contacts were gone! In my messages it was just numbers, no names. I went on itunes to restore from backup but it wont let me, nothing comes up. When I right click my device the only option is get is to back up, it wont let my restore from back up. The only thing I can do is restore to original settings but I want my contacts!!! Can someone help, I need all my contacts for work!!!!

My iphone 5 keeps sayin no services and keeps saying texts messages sending failed dunno what's up with me phone My iphone 5 keeps sayin no services and keeps saying texts messages sending failed dunno what's up with me phone

Hey I'm lookin for answers about my I phone 5 it keeps failing to send texts messages and most of the time saying no service just dunno what's wrong with my I phone 5 can any please help me thanks Michelle

hi would how to remove malware or virus from an ihone 4.i would be prepared to system backup and restore factory settings through itunes but fear i might infect my computer.many thanks in advance. iphone 4

please could somebody help.i think my iphone4 has malware or a virus and would really appreciate suggestions on how to remove.wy safari browser is frozen and thought about a system backup to itunes and restoring factory settings.worried this would also infect my computer?                  thanks in advance.

iphone restore

if i buy the same iphone that just had a hardware failure and set the brand new phone up thru wifi not itunes and decline the update that means i can restore my backup of computer or icloud with a shift restore anyone help

backup Game and App Data on iphone 4S

Hi. I was wondering how to backup game and app data on the iphone 4S? I have quite a few games on my iphone that I would like to be able to play again in case something happens to my device. I have already been on the Apple Support website where it lists what iTunes will backup. It says that it will backup application settings, data, and preferences. I was wondering if the application data that Apple is mentioning includes game progress? Thank you for your help.

purchase failed. iphone 3G

i couldn't buy gems in reign of dragons. They said i need to contact apple support. on the first time when i purchase, they said i have insufficient amount, then i tried to buy a cheaper gems, and it's said contact apple support. please help.