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I too have had the "flickering/flashing" screen problem...I received my first iPhone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iPhone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iPhone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!
My phone won't send picture messages to any phone other than an iPhone and when I googled it, the solution was to restore it.So I did. Downloading the software itself took nearly 3 hours, but whatever. My phone restarted, but now the bar is stuck at ~3/4 done and it's on "restoring firmware". It's been this way for over 20min. I use iTunes 11.0 and Windows 7.Can anyone help me out? Would it be bad to reboot my computer at this stage?
Hello to all I have a problem when I make and receive calls. I have an iphone 4 black and when I did the update to ios 6.1.3 the proximity sensor no longer working. How to solve this? Best regards, Rui
I just bought my iphone 5 one month ago then i realise my camera was not functioning, It always stuck in black screen when i try open the camera apps. I found out there are actually many people who bought iphone 5 suffered this problem when i try to look for resolution online. I want to go for warranty but my phone got dent on it's appearance. Therefore, apple told me that my phone was unable to warranty. However, my purpose to warranty is to fix the camera instead of the dent on my phone. Can apple fix my camera problem? I really feel sad and regret for purchase the phone now because of the problem i am facing now. Hopefully apple can give me a satisfied answer. Thank you.
I NEED TO REST MY IPHONE black SCREEN APPEAR
I contacted Orange UK and they said that this iPhone4 is ready to be unlocked, but they can't unlock the phone because I am not the original contract owner. Why can't Apple unlock this phone, because the original owner doesn't care and has sold it? As far as I understand, I am one of at least 3 owners for this phone. I guess there could be more. I just wanted to have a normal iPhone, why can't Apple help on this issue? I have previously had many apple products, this is the first one I bought used adn just wanted to restore it to normal. Another thing is that 3rd party services can unlock it for 200$. What is that they do to unlock it? Why can't apple make a small comission for unlcoking iPhones instead. People find ways to cheat and ripoff people who doesn't deserve to pay extra for the phone they bought. Here is my iPhones description: IMEI: XXXXXXXXXXXXXXXSerial Number: XXXXXXXXXXXPart Description: IPHONE 4 16GB black Product Version: 6.0.1 Coverage Status: Out of Warranty Coverage End Date: First Unbrick Date: 29/03/11 Last Unbrick Date: 10/04/11 CTN: 7580088512 Next Tether Activation Policy Description: UK TMobile Orange. Lock Status: Locked
On my iphone 5 (black) are Many Color abraisons At the rim. Do i get a New iphone or not?
i recently dropped my iphone4s,screen didnt smash or marked but wouldn't light up,made all the right sounds.took it to be repaired at local mobile shop and they sent it away to have new lcd and digitizer replaced. I got it marked and noticed home button had dropped then 5/6 days later 3 black marks/spots appeared on the bottom right hand side of screen??? returned to shop and engineer is refusing to repair as saying i damaged phone......I havent done anything apart from use it as it should be.can anyone shed some light as to why this is happening? many thanks
I dropped my phone with an otterbox defender case on the phone on its back, directly following the fall (maybe 3ft) the screen remains black, however, the phone is still on because I get text messages and emails. I believe that the digitizer may have been dislodged from the logic board. Should I investigate the phone myself or take it in, mind you the nearest apple store (grrr) is almost 60 miles away.
Hi Ive had iphone 5 since it came out, and recently this year, its been turning itself off with plenty of battery life and wont allow me to turn it back on until I have plugged it into wall charger to 'charge' it back up. When its plugged in, it returns to the battery level it was originaly at....30%, 50% for example. Has anyone else experienced this issue? Im going to do a iCloud and computer back up and restore firmware see if that helps?Chris
I just picked up a used iPhone 5 and I noticed that it has an odd model number that I cant seem to find anywhere. I know it's a GSM black 32gb A1428, but it tells me it's number is MD640LL/A. It's not really a big deal, but I can't find that number listed anywhere. Anyone know what this particular model is?
Hi, I am using iphone5 black colour. When i use camera after evening i am getting problem like some bright colour coming frequentaly on the screen so i can see actual image so i cant click that photo.
volume control on iphone not working need helpJust yesterday it was fine but now its not there I have a iphone 4s with iOS 5.1.1The volume button on the side no longer works when you press up or down it just pops up the screen that says ringer and the volume image but wont change the volume. Also where the volume is on apps like youtube is a black box and you cant change the volume or anything. Any help is appreciated.
I dropped my phone on the ground and the screen broke but now the screen is black all the time but i still get the buzzes from alerts or notifications, texts, and even phone calls. what do I do?
Last night my iPhone 5 went black and won't respond to anything. I can still hear soundlike siri and when a text comes through but I can't see anything. I have tried to restart it by pressing the home button and power button but that hasn't worked and I've tried to restore it on iTunes but that hasn't done anything, can anyone help?
iPhone 5 not catching 3g network automatically have to select the carrier manually.Need advice is there a problem with the iOS 6.1.4 as this problem has stated only after updating to this firmware.
I cant take photos with my flash because it will show as a black screen or a really dark image as if I did not use the flash. What could be the cause of this? Is there a way to fix it myself?
I want to restore my phone to see if that would help? but i have a passcode and cant see anything to type it in, anyway i can restore without entering the passcode?
Okay so my speakers have blown out on my iPhone 5 I have a one year warrantee on It and I'm getting it replaced. Can I switch my black phone to a white one?
Hello apple support community.My i phone 5 that I recently bought last Sunday (May 5th) has some major issues. The battery life is TERRIBLE!! I have tried to lower brightness, turn off lte, turn off vibration, etc... But nothing is working!!! I exchanged the iphone for another black 32 gig, but event this one is pretty bad. I got 5hrs 20mins of usage, and 7hrs 16mins on standby. This is my second charge on this new phone. I drained it down to 0% when I first got it and then an overnight charge for 8hrs all the way up to 100%. PLEASE HELP!!!!!!!!!!!!! All answers would be greatly appreciated!- Biggie_LP
My phone has been shutting off unexpectedly. I did the factory reset and yet the problem continues. Now the phone just refuses to start up. Only for a few seconds I see the Apple logo and it quickly fades away and screen is back to black. Any help is appreciated.
So i have my brand new iphone 5, since out of the box (2 days ago) the camera is not working, the camera app launches when i hit the camera icon but the shutter wont open, now if hit home button and then open camera again the shutter opens but the screen is black and i can't use any button on the camera app (auto flash, switch to front camera, etc.). Last night i read somewhere in this forums to turn off "Cellular Data" on the facetime setting, and it started working, until today when i got the same problem. i already restored it as new and it did nothing. Please Help.
I have an iPhone 4. This morning I Fell and dropped it and the back cracked. Just about 45 minutes ago, my phone was knocked out of my hand and it fell on the floor. I picked it up and it would vibrate when i would get texts but the screen was black. I had heard somewhere that holding down the home and lock button down would fix the phone if it was frozen. it didn't seem to work. But when I got home I plugged my phone into the computer just to see what would happen. i thought i saw something faint light up on the screen. it looked like a usb cord. so i took the phone into a dark room but i let a little light hit it too. At just the right angle i could see the usb cord with an arrow pointing to an iTunes sign. so I connected it to iTunes on my computer. In just the right angle, I could see that i could unlock my phone. My phone screen was really dark so i tried turning up the brightness but it didnt work. So if just the right light hits the phone i can somewhat see the screen.Out of that light it just looks like the screen is black. I'm thinking that the screen light went out when my phone was kncked out of my hand. any help or advice?
HI, I am facing an issue with my new iPhone - 5 phone, all off sudden i am finding my phone sceen black and i am unable to retore back. Had review many discussion, But non of the were relevent to my concern, 1. I have removed the cover and tried but still problem exits. kindly help me to suggest how to restore my phone, as the non of key is working now.
Hey. My iPhone 5 is currently on firmware 6.0.2 and there is an apparent green glow in the lower parts of the lockscreen when I unlock the phone and it gets more prominent if the phone has been unlocked after a longer time. The glow is a lot like the screenshot of other users facing the same problem. Now, I saw that everyone was getting it fixed by asking for a replacement. My problem is, the phone was bought in the UK and I am currently in Bangladesh where there are no official Apple stores. How should I ask for a replacement and what should be the procedure for it? Really would appreciate some help in this matter
my iphone has been working fine all day but i just looked at it at the screen turn white then it flashed diferent colors & now it will not turn back on. i did not drop it or spill any water on it . please help me
I have an IPhone 4S 6.1.3 that is now unjailbroken from Evasi0n! Everything works fine except that my manual wallpapers are black and I know it's from the JB! Please help I'm only 12!
i have insurance on my black iphone 5 and i am making a claim due to damage,is there anyway i could get a white one now ?
After the firmware to 6.1.3 no longer see the network. Help! <Edited By Host>
I tried restarting, soft restore, a factory restore, updated to 6.1.4 but it still doesnt work. When I click camera icon, the shutter screen appears and then gets stuck. Sometimes, I get a black screen and I can switch to the front camera. The front camera works perfectly. But everytime i switch to the rear camera, the app freezes. Since i'm no longer in USA, I cant take the phone back to the Apple Store. Please Help.
I tried restarting, soft restore, a factory restore, updated to 6.1.4 but it still doesnt work. When I click camera icon, the shutter screen appears and then gets stuck. Sometimes, I get a black screen and I can switch to the front camera. The front camera works perfectly. But everytime i switch to the rear camera, the app freezes. Since i'm no longer in USA, I cant take the phone back to the Apple Store. Please Help. I even tried using autoshutter but it doesnt work.iPhone 5, iOS 6.1.4
Hi Everybody!I got a factory unlocked (originally was Vodafon locked) iPhone 4s with firmware 6.1.3.When I insert my sim (Hungarian Telenor) when only EDGE is on it founds the signal and seems like everything is working.After a few hours or sometimes even a day passes by a phone stays on full signal with Carrier logo and Edge on, but my friends reporting that they cant call me(like im offline) and i cant make calls either.The interresting stuff is that the Edge connection is fully working during that im offline for my friends via Calls and i can send and recieve imessages and viber messages.When i switch 3g on it disconnects from service drops the EDGE and never finds the way back and stays 'searching' or 'no service' at all.. I thought that its my Carrier's fault so i went to spoke with them and tried 5different micro Sims( cause i wrote that 4s-s are sensitive to SIM card types).. this thing not worked either, Then i tried the phone with a T-mobile SIM card.. it does the same..connects to the services,but with 3g switched on not finding service..so totally like with my sim. Here Comes the bumm... i Tried the phone with vodafone sim and everything works.. simple connectivity to 3g with full internet usage,can make and recieve calls...I spoked with all of the Carriers and also Apple and no body can give me nothing..the phone is off varranty so changed to a new one isnt an option..Anybody? Something? im beginning to give up .. please help if you can..Thanks!! ps.:i restored over 20times,reset network settings,switch off and on automatic setting time.. every little possible things that people wrote on forums before..
i just brought the second hand i phone 4 form my brother ... but i updet my phone to latest firmware 6.1.3 ,but after updet when i call to someone the mike and speaker d'nt work .it also not work on speaker mode but whenever i call from viber and from skype its works fine ...will Pls can some body help me..what is the problam ..is this is a software problam or a hardware ..if its a hardware problam where i sh'd go...
I have been racking my brain with a wifi issue with my iphone 4s. I cannot toggle the wifi switch to on to allow the phone to search for wifi networks. It seems like an issue with the hardware in the phone. I have done numerous backups and restore to factory settings but the phone refuses to wipe out the existing wifi adress set into the phone and the only way to change this is through the on off function in the phone which I cannot switch on.I cannot restore back to older firmware as even on factory reset it uses 6.1.3 as the OS. I figure this is an apple issue with the phone and needs to be taken back? Barney
My iphone 5 has the latest ios 6.1.3 and the battery life is hit and miss. The phone has been factory wiped in itunes and re set up. It sometimes will drop 50 percent on its own in a couple hours. If i do the home button and power reset on the phone the battery will report better. Maybe its a software glitch. I was also disappointed with the fact that i bought a high end home stereo and the iphone doesnt support the new apt-x codec yet their laptops do? Why is this. Its no wonder apple stocks are falling. I have owned every iphone since the 3gs and really have not seen any real improvements other than processors and screens. Poor customizations, lack of ability to personalize the phone and really nothing to keep me with buying another apple. This is unfortunate as the hardware is great but the feature set just hasn't improved in 5 years. In fact i think it has gotten worse. Being a communications tech i used to use wifi apps for testing signal strength on installed accesspoints and those apps got stripped be ause of apples sdk or whatever it was. The slew of apps on the android market for this is staggering. Now i see that motorola, htc and samsungs are all supporting the apt-x codec but no apple. Gps apps are poor and apple maps for our area are black and whit and half are covered in clouds from the satellite view so you cant see the streets anyways. As a business phone the iphone is looking less imoressive day by day. As a music player its also now being outdone. I hope apple takes some of this to heart and really does something impressive to IOS 7 to restore faith in its fans. And maybe some day we will be able to use one of our songs for a ring tone instead of having to pay. My old cdma phone even had this ability.
hello sir/madam, i had bought an I phone 5 64 GB in the month of january 2013 in taiwan. Once i used wifi it has frozen and shown a display connect to I tunes. when i connected it said me to restore the mobile and i have done it. again later 1 month the same problem occured and now i can't even restore it, some error occuring during restoring pls resolve my problem...
Anyone haev their phone working one minute and then the screen just goes black. Phone will not turn on at all. When I call the nubmer it acts like the phone is on.
So my iPhone was working fine a little while ago then all of a sudden went black and is not turning on. Why did this happen?
Can I exchange my white iPhone 5 without a reciept? It's only 1 month and a week old, I have the box, and all the accessories with it, the iPhone has no scratches, as you can say, its New. I'm not liking white, i prefer a black one instead.
Hello I have an iPhone 5 that I purchased upon release in New Zealand around December. Recentlly, more and more often, I will go to check messages or notifications on my phone by pressing the home or power button to wake it and display the lock screen (a simple enough task, one would imagine). However the screen will not show. They phone simply stays black. Sometimes I can press either button again and it wil wake, other times I will need to wait anywhere up to 10 minutes. I have tried factory restoring my phone to no avail. It is on the latest release of iOS and has had no water damage or major shock damage. Thanks for any help you can provide,Caleb
It only seem to restart when im using it. Sometimes it wont even come back on when i try and turn it on. Ill put it on the charger when thst happens and the appl logo will pop up then go away and become a black screen again.Also my battery will say 100% it will restart then be at 1%. or if it doesnt reset it will say 100% or what ever i take it off the charger at it will be at that % all day until it dies no warnings or anything. Anyone know whats wrong ?? ive had this phone phone for less then then two months/. please help.
I don't know if it's a hardware issue, software issue or what. If replacing the screen or other parts would help? Or if the phone is done for? Just really desperate! I don't know what to do! I haven't ever dropped the phone or had any water damage either... Please help!
My phone is still on the iOS 5.1.1 will updating it to the most recent firmware delete anything? I can't back up my phone to my computer because it's already taken by my brothers phone.
Hi I purchased iphone5 in December. It was working fine till now (only if we ignore the heating of the device while charging). But then 2 days back i suddenly noticed flickering of the display on my phone's screen . I searched it on the internet and found that there are many people who have been facing this problem and with their discussions it was concluded that it is a software problem. I got a sigh of relief and dint bother about it. But after half an hour i noticed that my dispaly is gone There was a black screen though the functions work fine as i was able to hear the sound of clicks and reciever calls through earphones. I dont know what has happened to my phone suddenly. I tried hard rebooting also but it dint work. Still looking for a solution I am sitting with a phone with no display and cz its nano sim, it is restricting me from using it in any other phone.I dint expect such a problem in Apple atleast :
Hi folks, Great news a month ago about HBO Go's support of Airplay in-app. However, whenever I try to stream content to my Apple TV, I only receive video. I'm using the latest Apple TV firmware (5.2.1) and an iPhone 4s with 6.1.3. Oddly enough the HBO "Intro" video standard on this application will stream with audio, but main features never have audio. Likewise, Other applications supporting Airplay (Youtube, etc.) will successfully stream both video and audio to the Apple TV. Any idea what's going on? Thanks so much!
7 days ago my phone fell into a pool, I spent many precaution and put it in rice for 3 days no power. And work like a champ again for the last 4. Last night the screen shut off while the phone still is working. I can't see what I'm doing, but I can play music... Plug in password etc. I've already tried pressing home and power button but the reboot always shuts off after a few seconds... Any ideas?
I recently quit my job. When i worked there I was using an iPhone 5 but had to give it up when I left. I have an iPhone 4s and wanted to backup my first phone on to this one. 1) I backed up my iPhone 5 to itunes.2) I plugged in my iPhone 4s and couldnt do a restore because the firmware was out of date. It instructed me to do it as a new phone and then do a buckup. So I set it up as a new phone.3) Updated firmware on 4s4) Restored phone to my iPhone 5 backup. Now everything went well except Im missing some apps. So I have 2 questions: Q1) What apps come with the Iphone 4s, what I cant get out of the app store? Q2) How do I get them back? I am missing iTunes and Music already that I know of and I want to use the phone for music of course. Thanks, the help would be great
my phone's side black paint is coming out. what to do. many thanks.!!
Its been four moths i bought Iphone 5 black and now it started chipping..can i get a replacement for my phone? or a body repair?
Hello, I have just bought my new Iphone 5, 6.1.3 and my Maps does not work and stays in blank evereythink. Is this a problem of nes firmware?