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Every time I try to update a app or download one and they are free it says sign in for payment option
I bought an iphone 5 and i drpo damaged it.I bought the iphone in india and can i get and out of warranty replacement for $269 in the US as my mother is flying to the US next week.and will apple give me a replacement iphone free of cost.I HAVE THE APPLE ONE YEAR LIMITED WARRANTY.
Hello! I live in Russia and love Apple very much, have many different products and never had any problems with them. And now I decided to buy a new Iphone 5 and wasn't lucky. I bought it on 3.05.2013 in normal shop, then turned out that wi-fi and bluetooth are not working and the phone eats battery very fast. Shop doesn't want take it back, official services don't want to repair it for free, because it was made for USA. I really don't know what to do:( To buy android? Hope you can help me somehow, the best solution for me is to change it. Serial № of the phone: F17KF2E5DTTR; Part №: MD296LL/a; IMEI: 013428008469809. Thanks!
Hi there ..i have an iPhone 4S, i bought from iraq ( Bagghdad ) and now i leave in france ( Poitiers ) i have with me the box and what's in the box . i bought before 10 months so i didn't complete my first year of garanty, can i change my phone without any paper of garanty ? because i read in thier website" WarrantyEvery iPhone includes 90 days of free telephone technical support and a one-year limited warranty. "so can i change it while am in france ?
Since its my second time breaking it will it be free to replace the phone again? ihave apple care+
hi my name is gustavo'm from Argentina. purchased in January 2013 by iphone 5 32gb free. I stopped working unfortunately shutter iphone camera, ie not open. and reestablished factory settings but the problem persists. not to do! please ask for help! desya and thank you very much. greetings from Argentina
I've had my iPhone 5 16 GIG for 2 months. The day after I got it from the store I noticed a annoying rattle. I know that there had been many discussions about this topic, but I was wondering if apple would replace my phone? It does have some damage from my cell phone case but that's it. I've only dropped it twice, would apple replace it for free?
Okay, so I wanted to install vine (an app) but I can't. The reason why is because the free button (the app is free) is faded out so I can't download it. I tries so many different things but still I can't install certain apps. When I try to click on the button nothing happens. Because its faded so I can't use it.
Is there anything that can be done short of deleting one account and recreating it elsewhere?
If I buy an iPhone 5 sim free in the USA will it work in Europe ?
I dropped a hard metal spoon while i was clearing up and it landed directly ontop of my iphone when it was the table and its cracked the screen.The phone still works as if no damage has happened, but its just a crack and im worried it will get worse. I bought this phone definately less than a year ago, around christmas because i remember being served through the fast lanes, so its still under warranty. I just wanted to know how much it costs to fix it. My friend told me she took her phone back when she owned an iphone because she had cracked the screen too by dropping it. And they gave her one free, so i dont know how much it is, but when my brother went because of the speakers not working on his, they wanted him to pay £119, but that was two years ago. I doubt very much i will get a free one because it was damage caused by me, so i just want a rough idea how much it will cost to fix because im hearing two different things. Thanks in advance
hi, recently sold my iphone 4s. and the new guy gets this message when trying to login to icloud. "login failed due to you have reach the limit of the free accounts on this device. already talked to the hungarian apple support. i was advised to ask here.
Hi after I updated my iosOn iphone , every time I want to get a free app ,it wont allow me and asks me to verify my payment type. since those apps are free I dont know why I should give my credit card info .
I don't have insurance & my iphone screen keeps flickering and my camera is not working, so I was wondering if apple would replace it for free because it wasn't my fault?
Hi I have been charged twice for free apps, any particular reason and am I the only one?
i am unable to download apps from the App Store. When I click on the install button, the app doesn't start downloading. It changes back to the 'free' button after a min
I never had problems before buying apps for my iphone 4s. I even bought some today. then I started getting a message that paypal is not compatible with itunes and I had to go to my account and put a defferent payment. I did that but I still can't buy apps or even download free apps. Has anyone else had this issue and how did you fix it?
im 2 months into my 24 month contract no insurance as i thought the house insurance covered it but they dont as the phone was stolen from work. So im stuck with a contract for a phone i dont have that some guy now has for free..... I have been using the find my iphone app but it has been offline since? they turned the phone off straight away (as any thief would do)After doing some research i came to know that the find my iphone app doesnt work if the phone has been switched off? Ive reported the theft to police they have CCTV footage but cant track the theives! Isnt there anything that can be done other fork out for a new phone?! I dont understand why an app would be made that does half the job? obviously the first thing a thief would do is turn the phone off? And ive even found out that if they plug the phone into itunes they can jus wipe the handset not impressed. We pay so much for these handsets yet there not even upto scratch with security features. (overpriced? definatley) You would think that with all these updates they come up with they would have done something for the security and tracking. Im disappointed with the what i have found.
why am i asked to fill up billing info for free apps
I have been downloading apps and buying songs from Itunes without problems. I just started having this problem. I am trying to update free apps and download free apps. It will take me to the sign in and billing account verifcation page but then denies my information which is correct. Can someone tell me what is wrong and how to fix it?
So I went to sync my iphone 4s today and I noticed that "other" space was taking up 13 gb of my memory! i only have a 16 gb phone! what the heck. i cannot seem to figure out what is taking up all this space.. What takes up all this space and how do I free it up?? HELP! thanks!
Recently whenever I try updating my apps a message pops up saying "sign in required, please sign in to view billing information" so I sign in and it takes me to the payment options page, there I have all my correct data inserted which I checked about 5 times, but it says "access denied, please Chios another payment method". Problem is I don't have mother payment method and I don't see why it can't accepts this one.Note: all my apps are free and I am running ios 6.1.3
i know one of the pins has come out for sure because i put it under my lamp to check!WILL APPLE DEFOS REPLACE IT? ITS STILL FULLY UNDER WARRENTY!!!
So once I got my iphone I didn't touch it till I got a case...Anyways, I had problems with my lock button as soon as I clicked it..It wasn't easy or smooth to press down it was always hard now I have to use my teeth to press it down to turn it on...Can I get it for free??I have insurance...Should I bring that up?Or should I try to get it for free since it wasnt my issue..Plus my cable is broken and my home button is slow to respond..I didn't do anything.I was just using it.That's all!
A few days ago I got my iPhone unlocked from my provider (Telstra) as I am about to travel and wanted to put a country specific sim in it. Since then no non-Apple apps have worked.I have tried (many times) to :- 1. restore from a previous backup (plus multiple syncs) and using different backups2. delete an app and reinstall it3. download a new free app (and when that didn't work I deleted it and retried installing it)4. sign in and out of the app store on the iphone5. sign in and out of the app store on my iMac6. de-authorise and re-authorise my iMac7. wipe the iPhone clean and start with a fresh install8. And reset the device too many times. Nothing I have found on any site has worked. I thought the wipe the phone clean would have done it but it hasn't.I have wasted about 20 hours trying to get this thing working again. If I wasn't going on vacation tomorrow I would be at my provider getting them to fix their mess but I can't. Can anyone help? Please? iPhone 4S (Apps are active - just won't stay open)
My iPhone 4S will not connect to wifi when I have to enter a password (yes, the password is correct). It will connect to free wifi. Any ideas? I've tried resetting network settings, forget this network, rebooting and renew lease.
Recently my iPhone 4s stopped charging via the wall charger and my car charger, I have experimented with various cords and wall charging units, and it still does not charge. I recently took my iPhone to the Mall of America Apple Store and they said that the problem is with the device and since the device is out of warranty, I could use my upgrade and "upgrade" to the iPhone 4 for free, I could get a replacement 4s for $200, etc. However, since I am unemployed and my contract is almost up with Sprint, I do not want to spend that kind of money. The Sprint store says the problem is with the cords, but since I have tried multiple cords, I suspect the Apple Store is right. Has anyone here experienced this issue, if so were you able to fix and how did you?
My iPhone 5 will not ring, it appears to be set to mute mode but can hear phone call but unable to go hands free, all sounds vibrate only!!!!!
the app buttons just doesn't get clicked..it stays freeze.. i mean it doesn't change the status from 'free' to 'Install' same thing for paid app also...kindly help me out
Hello, I have previously used Shoutcast radio player on Android and I liked the fact that it showed the name of the song playing. I downloaded Shoutcast for my Iphone and that feature has been removed it seems. So my question is this: Is there a preferabley free music app that will allow me to search for my genre of music and play that station and list names of songs? My generes of music are Metallica Stations and Soundtrack Stations. That's what I like to listen to mostly. So is there any app out there or am I stuck with Shoutcast until they update the app? Thank you for your assistance
I bought a full price Unlocked iPhone 5 from Apple back in January to use on Straight Talk. I had some issues with data on Straight Talk not being reliable and I had to keep turning data off and on again to get a connection. Now that TMobile is supporting the iPhone at the same price as Straight Talk I figured i'd give them a try - after all that's what having an unlocked phone with no contrat is all about right? I'm a free agent. So i signed up however i don't get 3G anyhere, and my 4G coverage is spotty (talking HSPA+ 4G not LTE). This is because my $599 unlocked phone doesn't have AWS support. My question is why won't Apple release an update that will allow my identical hardware to work the way the one would if i bought it from TMobile? It's the same A1428 Model, the ony difference is the software. I really don't have to have to sell my older A1428 to buy a new A1428 from TMobile just to get it to work when it should have anyway. Can someone respond as to what Apple plans to do about this? Thanks,Andrew
My Iphone 5's Sleep/Wake button works only 6/10 of the time and i would like to go over to the genius bar and get a replacement however there are several dents on the iphone will i have to pay a fee to get it replaced or would i get fixed for free?
I have a iPhone and when trying to download free apps it says they is a billing problem can any1 help
How to sign in the iTunes store without a credit card
Hi ! I have got a problem with apps download. when I try to download free apps on my iphone the system requires to make a verify payment and asks me to fill my acount details. can you help me with this problem? please!
Ihve other memory of 2,4 gb on 16.00 gb Iphone??How to free of the unwanted memory??
I'm new to the iphone; I switched from android. I'm trying to find a data app similar to what I used on my old phone. It would show me the data amount, allow me to put in the data limit and start date. It would also show me the apps that were using the data. The app was Onavo count I think. I tried the iphone version and its not the same. It wants me to set up a VPN?-is that safe? I just want a good data app that is accurate and allows me put in my data limit and start date -bill cycle date. Is there an app free or paid; free hopefully that will do that? Thank you for your help.
to cut a long story short. I was interested in an i-phone... got the details..checked them all.. on the phone and with the provider, VODAPHONE... told unlocked, not stolen etc etc. proceeded to buy the phone...new sim topped up £10 only to find it wouldn't work... Went into vodaphone store..been running around following thier advice..(they said I need a friend who is a customer on vodaphone to get passed the unlocking with a vodaphone code.. and they would do it for free given the circumstances...so i run errands go back and forth doing as they asked...got nowhere) SO IT IS NOW A MONTH LATER..and after complaining and complaining to thier email site and repeatedly asking for help in store..I am stumped as what to do and just have a glorified ipod. I WILL NOT BE FORCED TO REMAIN ON THE VODAPHONE NETWORK given the situation they have put me in and thier unwillingness to help so i refuse to use the phone with vodaphone... BUT WHAT can i do PLEASEEEEEEE? all they keep on suggesting is that I get the original owners details but he is not answering anything...and the phone is not registered as stolen etc so what is the problem!? As you can imagine I am really peeved by the whole thing as I actually carried out all the necessary checks, and whilst the phone was not bought directly from vodaphone, I went to them as the provider, to find otu about unlocking etc as it is always advised to do so..and it was them that gave me the wrong information but they still will not resolve the issue. I have even sent them phone records to confirm when I rung and the name of the invalid who told me the phone was unlocked in the first place. I really would much appreciate any help as they are ignoring my emails now.
hi.. im newb.. my missus & me just got 2 iphone 5 64gb, all up to date with ios and we both get the same problem. hopefully i can explain it properly. after u hit the button on the top when ur not using the phone and then come back later to use it, you press round button, sometimes nothing happens sometimes and it takes anywhere from 30 secs to a few minutes before it shows the slide to unlock screen. it doesnt happen all the time, but enough to be annoying. ive restarted a few times and this doesnt seem to have any effect. now my messages are doing the same thing - it hangs on a blank blue screen. my partner suggested it could be because its 64gb? either way, my phone is empty, like 50gb free. Any help would be appreciated. I use my phone for work & its annoying when u need to show someone a photo or something and right just then ur phone decides to go on vacation.....
Hi Guys! So i bought my iPhone 5 a little over a month ago now and ive noticed red pixels kinda things on my screen. At first i thought it was fibres stuck on my screen protector but it isn't. I'm extremley careful with this phone because its an iphone and i keep somewhere safe when im not using it or when i go to the bathroom and so on. Any suggestions as to what the problem could be and would i be able to get it fixed with the 1year free warranty? Many thanksRukshana
when trying to download a free game it keeps asking me to update my billing information because of a previous purchase that failed. How do i stop this?
while updating iOS its showing "The disk you are attempying is full" kindly suggest as still 28GB free space avialable in iphone 5 32 GB.
I have an iPhone 4S, about a year now. Yesterday I downloaded a Facebook update and went to sleep. Wake up in morning and Facebook app is missing from phone. It was on my front page, next to a blank spot, and now there are two blank spots in the bottom right of my front page. Here is what I have tried: -Resetting phone (home+on/off button). Reset 3-4 times, nothing.-Reinstalling app. Looked up Facebook app in app store, and shows as being installed. So there is an "Open" button where there would be an "Install" button if I did not yet have the app. I click the "Open" button and it does nothing, like it's a dead button.-Searching for Facebook. On the iOs "Search iPhone" bubble (swipe right on home screen) I search for Facebook. Nothing shows up but contacts.-Synching on iTunes. App doesn't show up on list, tried a synch, reset phone, nothing worked. I have 111 apps installed across 7 pages (with a few blank spots scattered across). I do not and never had "Restrictions" enabled. I have not changed any other settings anytime recently. I have 4 gigs of free space on my phone. Any guidance here would be appreciated...thanks!
HI, Firstly i have an Iphone 4S 16GB. I understand there has been many posts about this but i'm desperate for a direct answer as to why my "other" storage is at 5.20GB. I have gotten ridden of unwanted songs, apps and photos to free up space but yet i still have only 0.9GB free. I also have taken some advice to clear game data like scores etc, emails, messages, bookmarks, blah blah. yet nothing has changed. Even when i restore it fixes it but only for short period of time. Can someone please help me?
I added all my apps, photos, music etc on my 16gb iphone 5 and it comes to 4gbs yet i only have 1.1gbs of free space. Why?
I'm so frustrated and in desperate need of help, I don't know what else to do! Certain apps such as Tumblr (I've previously had the Tumblr app on my phone) and Vine will NOT dowload on my phone. I've tried deleting all apps from both my iPhone and iTunes, I've tried restoring my phone then backing it up, I've tried downloading the app from iTunes while my phone is plugged into my computer, etc. When I search the apps in the app store they show up but the 'free' button is white and unclickable, it's very frustrating. When I download it from iTunes while my phone is plugged in I can watch it download, but when it's done it immediately dissapears from the screen and from my phone. When I plug my phone into iTunes it say I have the Tumblr and Vine apps, but I assure you, I do not. I have deleted and tried to add them so many times but it never works. SOMEONE PLEASE HELP!!!
I have an iphone for first time, and i cant download any free apps because i need a credit card, why? if they are free apps?
When I'm downloading an application and tap on free and then on Install app it goes back to install app.I tried to do reset and all things and it doesn't work..What to do?I can reset AppStore or something?
HI everyone (I'm not an english people so i hope you will understand that i write). Today, i download a free app but in reality it's a spyware and my iphone is not the same since i download this app.I Reset many times my iphone (it's an iphone 4S) with itunes without conservation but i think it did not work. More precise, it's not a jailbreak iphone so people told me download CYLAY but only if it's a jailbreak iphone and it's not, what it possible to do to delete everything and be sure it's ok. The app download call Avast! secure line VPN but it's not really avast it's a spyware and many people download it and have problems next. Thansk for your help and i hope you understand me.
I bought a new iphone 5 as my 4S unfortunately was damaged beyond repair. I then used iCloud to reconfigure my new phone. All my old apps initially appears on the phone but then procedded to update and be removed from the phone. When I go to the app store to try and download previously purchased apps, it states that they have all been downloaded. If I do download a free one again manually onto the phone, the phone has remembered where it was located and even creates a new folder with the same individualised name that I had on my old phone.How do I recover all these apps without having to pay for them again and download them individually?Thanks