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can we get apple to make a fix to download that would enable the bluetooth file sharing with any deivce? i would like to to stay with apple iphone but if they dont improve the lack of features.. i will move on and I know im not the only person to think like this. regardsgavin_p
When I try to contact apple, I get no help. Can someone help me?
When I try to update an app, it says that may apple ID has been disabled. What do I have to do?
I have a broken screen. Where's the best place to get it fixed ? I think apple is pretty expensive. Is it hard to do yourself ?
I bought the iPhone 5 from Star One Mobile in Sim Lim Square Singpore recently. After reaching my place , just found that the serial number and IMEI number in my iPhone 5 product and the packaging box are different. When I check on the website the packaging number shows the product is replaced but the number in product shows valid. Can some one explain the difference?I did not anticipate an apple product having a difference in serial and IMEI number from the packaging --- probable that the Star one mobile could have changed the package?
I bought my iphone 5 from dubai. Now i am in India , and suddenly since yesterday the lock button of my phone is not working. I went to an apple authorized store and was told i can claim replacement only from the country i bought my phone from ! now what do i do ? i can't go back to dubai. Is there any other way i can replacement or fix this issue ?
Something inside my phone moves and it is loud. I was told it was something with the hardware and it could be a lose battery. Has anyone else had this problem. This phone was replaced a month ago for another type of problem so there should be nothing wrong with it since the new phone came from an apple store.
I have lost count of how many times I have been away from my office, looked down at my phone, saw anywhere between 10-30% battery life, and then a few minutes later have my phone go into shutdown mode. This is absolutely RIDICULOUS and it needs to be fixed now! Has anyone from apple responded to this? Any kind of timeline in place for 6.1.5? Any help or information would be greatly appreciated. This is driving me crazy! I'm tethered to my charger!!! Thanks!@dolfer
So I just upgraded my iPhone 4 to an iPhone 5 literally yesterday. Strange lil bugs I get, but... This is just freaking me out. The phone had NO charge whatsoever when I opened it yesterday and tried to turn it on. Usually I get an iPhone and its at almost full charge. Then the Brightness was already dimmed to almost nothing rather than being in the middle. I adjust the slider to light it up more and then hit the switch for Auto-Adjust Brightness... Nothing changed. At all. There's no brightness difference whether I have Auto-Adjust set to On or Off, and it's kinda hurting my eyes. Pleeeease tell me I didn't get sold a Refurbished iPhone 5 as a New one at the apple Store?!
i just cracked my screen just yesterday and i need get it fixed asap
I brought an iphone 5 as soon as they come out, realised yestoday when I took it out the case to clean it that it's bent near the volume buttons!!I rang local apple store and booked in to see a genius about this, just wondering if anybody else has had the same problem.. Has apple replaced your bent phone?? After paying over £500 for a phone you do not expect it to bend, I have took v good care of the phone!! Thanks any helps will be appreciated.
I deleted Safari icon by mistake and cannot find it on my iphone screen. When I click on any web url, it opens up in Safari but I cannot see Safari icon on my phone screen. Please tell me how can I reinstall Safari icon on my screen again. Thanks & Rgds, S. Prakash
Ok, so I got a iphone that my mom used for a day or two and set the apple ID on. I changed the apple ID, and it says so, but when I try to download the app it says her apple ID, and not mine.
My iphone 4s no longer allows me to connect to any wifi connections. The option is greyed out and wont let me do anything to it. I have tried restarting and resetting the network connections and all settings but this has not worked. The wifi came back briefly randomly at one or two points but could not find any wifi networks. I have read on the internet it is probably a hardware problem so I will be taking it back to apple next week. Just wondered if anyone had any further ideas about the problems?
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, iPod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------iPod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or iPod Touch 2. iPhone Support 3. iPod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
The power button of my phone is not working properly. I just bought it last January in the US and I'm staying here in the PH, and the apple stores here still doesn't support it. How can I have it replaced? I think it's not working anymore.
bought the iphone 4 from my friend, he said when it was updated to 6.1.3 it wont register my orange/tmobile EE sims i rang apple and gave imei and its not blocked. anyone help please? im not sure what to do
My iPhone 4 isn't charging and I wondered if it is a common problem, it's only a year old as I bought it from the apple Store in New York. I've tried different leads incase it's a problem with that but they work on my iPad....help what do I do?
My son's iPhone5 has water damage. Will apple care replace it even though it wasn't covered at the time of the damage?
Hello. I have a iphone 5 and i have just tried to start using my charger the wall plug and it charges then stops then charges then stop and this goes on and on till the fone is taken off charge has anyone else had this issue. Can u help me with this problem apple
Folks, I am getting confusing information from various sources.According to the service I am using for factory unlocking my Iphone 5, as soon as I unlock my phone I will be able to use it on all GSM networks, except the original ATT. This is contrary to all the previous unlocks I have ever done on any phone. What is the reason why my phone will no longer work on ATT, if true? Can apple or ATT help me get it back on ATT network once I no longer need to use it overseas? Thank you for your help.
how did i know if the IMEI of an apple iphone 4s ia autnebticated
I dropped my phone with an otterbox defender case on the phone on its back, directly following the fall (maybe 3ft) the screen remains black, however, the phone is still on because I get text messages and emails. I believe that the digitizer may have been dislodged from the logic board. Should I investigate the phone myself or take it in, mind you the nearest apple store (grrr) is almost 60 miles away.
My 4S Iphone would not sync although it would charge when i connected it to my computer. I got help from an apple representative who walked me through syncing with icloud to get back my contacts. My phone wil not hold a charge since then. apple diagnostic said the battery was perfect??
My Iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. What should I do? Please help!
hey i bought an iphone 4 orange uk locked.. i conacted orange uk to unlock my phone ... they said ur phone is removed from our network,but my phone says invalid sim .. and my phones status is wild card activated... plz help me now what should i do>>> waiting for your kind reply thanks apple team
I dropped my iphone 5 in water. The touch screen is not working, but its charging and im getting all my texts & notifications. I brought it four months ago without apple care. What can i do to fix it and if there cost what the estimate ?
I'm on my 5th new computer. I can't sync my phone without removing music an what not from the phone. How can I sync my phone to another new apple computer without wiping my phone clean?
hi guys. i can see this is a common issue. i have heard a few different reasons about why this is happening. either it's the autofocus mechanism or the vibrate motor.whatever the reason, this should not be happening on a £600 piece of hardware. the quality control at apple is not what it used to be and when they are rushing to manufacture millions of devices to tight deadlines in china then this is a problem that was going to happen sooner or later.i am of the opinion that this is a fault with possibly more than 50% of all iphones manufactured to date and apple needs to do a product recall. it seems that they have told staff to not admit this as a fault to try and avoid just that.i got a replacement and it arrived, the rattle was slightly less noticable but definitely still there. i just ordered another replacement and will continue to keep doing so until i get a device that doesn't rattle.before anyone says that this is normal and it is SUPPOSED to rattle, that is BS. i have been to the apple store in brighton and tried the display models and even tried a few they had in the back after speaking with a staff member. out of the 12 phones i went through, 2 didnt rattle AT ALL. Now you tell me if that is normal and people should just put up with the substandard product that apple has churned out this time. I say NO, and the more people that actually make a stand, the quicker apple will be forced to spend some of their $600B on fixing this issue.
i need to know becouse apple must be able to do that, just hot or where?
My lock button works on the left (screen facing me) but not the right. Phone isn't damaged. If I have no warranty, will apple fix it? I've asked several people that own the iPhone 5 and theirs are doing the same.
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad
Please help- its my understanding that iphone stores where you have been (location history). When I was searching the Internet to see if I could access this info, I found Pete wardens iphone tracker download (I think it came out in April 2011), but then I read that apple fixed this problem of storing this info on your computer too, by releasing a software update shortly after. Is that correct? If I backup my iphone to computer will it have a file on there that stores the history of where I and my iphone have been? Or is this no longer the case? I desperately need a log with time stamps, I need to prove where I have been in the last week (marriage problems). If iphone only keeps this info on the phone now, can I access it somehow?Thanks for your help-Alisha
Hey guys, my iPhone 5 was bought in December at Bestbuy. I just made an appointment at the Genius Bar and I wanted to ask some questions about the one year warranty included with the phone. My phone had been working fine for the past six months and it's never been treated harshly ( I've always kept a good case on it and a screen protector ) however yesterday my lock button stopped working... whenever I click it the phone does not respond to it. The phone is basically new when taken out of the case and the only reasonable explanation for this, in my opinion is a defect of manufacture that recently showed up. I'm wondering what will apple do when I take my phone in? Will they replace it for another? Attempt to fix it? Will any charges be present? And what should I bring just incase they decide to replace it ( ex. headphones, charger?) Thank you.
Hi. Last Saturday morning I lost my phone and immediately went onto iCloud and entered the phone into Lost Mode, sent the message and Played Sound. Spent all that day reporting the loss to the police, insurance and Vodafone and generally panicking. Went to bed that night, put hand under pillow and guess what, found my darling phone!!! What a relief!! Cancelled Lost Mode on iCloud and restored passwords, Vodafone etc. HOWEVER, at various times (and obviously I never get any warning), the lost alarm still sounds and in public, people must think I have stolen my own phone!!! I have tried different ways to stop the alarm happening again eg setting Lost Mode over again and then cancelling it again but the alarm still goes off. All I have to do is press the on/off button to stop it sounding but the fact that it goes off in the first place is the problem. It should be cancelled! Why does the alarm still go off? Can anyone help please? Many thanks Susan
I have an iPhone 5 64 GB running iOS 6.1.4 on AT&T. Over the past ~ three days, have noted that the iPhone randomly "crashes". Could be when I am using an app. Could be when I am making a phone call. Could be when it is simply connected to the power cord and haven't touched it at all. The cycle is as follows: Screen suddenly goes blankThe white apple logo (which typicaly appears during boot-up) appears for 3 - 5 secondsI hear the "chirp" that normally sounds at the end of boot-upThe iPhone lock lock screen then appears Sometimes, when the phone emerges from lock screen, the brightness is about half of what it was prior. I have not been able to isolate this behavior to a specific set of circumstances. When it occurs during a phone call, the call is interrupted / other party is silenced, but if I swipe at lock screen, the call resumes (the other party notes that I went silent during duration). I have re-started / re-booted the iPhone 15 times. I have cleared all apps from the cache. I have disabled all notifications and location services. I have done a Reset All Settings on iPhone and restored from iCloud. I have done a Restore from iTunes. The problem continues. I would say that this crash cycle occurs about every 30 - 60 minutes. As noted, many times when I'm not even touching / using the iPhone. Have also noted that when not connected to power supply, the iPhone is quite warm, and battery drain is at an accelerated rate of 3x to 4x of "normal", worse than prior iOS 6 related battery issues. Have also tried all the usual battery saving tricks - wifi is off, GPS is off, EQ is off, etc. Any thoughts before I head to the Genius Bar? Thanks! TCF
I am just asking because I want to recover my pictures that were saved on this phone
when the apple fix the issue (wifi greyed out?)
SIRI won't call "the mother of my girlfriend" and says that an error occured or calls my own "mother"!Please, help me out. I work my self by an apple Reseller and no one of my collegas can help me out!*the problem is not coming from my Contacts Book or Settings because everything is perfectly configured and this error is recent !Thanks. Paul.
I have had problem with my iphone 5. It have been switching off with out any notice. Today we could not turn it on again. We only got the apple sign. After awhile we got an error message and the screen turned red, all red! What should we do?
Hi all, yesterday I had two requirements from my iPhone 4 and none of them was fulfilled, so I decided that this is my last apple device. If any of you can change my mind, go ahead a try. 1st, I wanted to copy a file (pdf) from my local drive at home and then open it in ezPDF Reader. So I used NetPortalLite to access my drive and downloaded the file inside the NetPortalLite. But when I wanted to move the file to ezPDF app it didn't let. Why it is so complicated to move files between apps? I have tried to copy in NetPortalLite, then paste in ezPDF Reader... it didn't work! 2nd, I wanted to access my local drive at home to run a video file. This function is available only in paid apps, although other mobile OS have this ability. Why it is not possible to browse local drives directly from the iOS or Safari? Is it so hard to implement this function to the iOS and make it available by SMB://IP_ADDRESS or \IP_ADDRESS? Thanks
Hi, I'm having problem on buying in-app-purchase of Gems in Clash of Clans app Error hit Your purchase could not be completedFor assitance, contact iTunes Support at www.apple.com/support/itunes/ww/. Kindly assist Thanks
I followed all of the steps from AT&T and from apple, and have restored my iPhone to its original settings, but I am stil seeing a grayed out wifi screen and am unabe to turn on my wifi. Please hep!
I have been trying to update my iPhone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iPhone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iPhone, it put my iPhone in a recovery mode and I've been trying to fix it eversince. I can not access my iPhone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
My wife has my old IPhone 3GS. When I try to update the apps on it, the phone tries to use my old apple ID rather thatn her new one. The settings for the App Store are for her ID. Please assist.
Using iPhone 3GS to change apple ID: go to SETTINGS; then to Itunes & App Stores, tap your old apple ID and sign out. When you sign out it will let you enter a new email, (apple ID) and (I hand already changed my ID on the apple Store but not my password) . So I was able to use the same password. It already had my credit card info but made me verify the security code. Easy, just needed to know WHERE to go.
Hello, The wifi switch is grayed and can't switch it on . I have tryed everything what in apple web site says and nothing.Please help!
Hi there, my iPhone's been stolen a few days ago and now I need to figure out my IMEI- Number to get the bill from apple again, to hopefully get my money back from the insurance. So now my question: how can I figure out my IMEI- Number without having my iPhone anymore? Please help me! Thanks
Hi There i have my Iphone 5 now for few Months, im travelling a lot between Europe and Asia, there was never a prob. But on Sunday when i arrive in Malaysia and switsch the Flight Modus off, since then the Phone is not accepting any Carrier. If i chooose Manual Mode he finds the Carrier, but still the phone is not taking over the Carrier. I have already reseted some times, and also found a topic in the net what say to switsch on and off a few times the Flight mode, nothing helps !! So please somebody give me a solution, this is my buissines phone !!