slow iphone 5

This is my second iphone 5 on Verizon, I had the first one swapped but this one is t any better:/I tried restoring it AS NEW but no luck, my friends on att&t is fast, has great recpetion fast on wifi and letMine inside buildings is horrible and wifi is unusable!I know my wifi is fast bcuz my 4s is fast on it.The phone is also laggy. What could be wrong? I can't swap it again

Rectangle transparent shield has appeared blocking taps on keypad iphone 5

A weird rectangular, transparent, shield has appeared "above" any key selected from lock code to apps that blocks any tapping on any keys or keypad.If I tap hard and fast, it might catch but then enters the number, or whatever, multiple times (cause of rapid tapping).  This has happened 6 times since March, where I've had to fully restore factory setting. First time, didn't know had to manually back up apps, dir., etc., so had to re-build it all 1st time. Since, same weird transparent shield appears, then no button will "select" or function until full restore. Because after rapid tapping, hard, one might stick, after 1, 2, 3, Dozentaps, it proves something transparent is blocking (the rectangle appears as a fine point box line hovering above anything I tap). This last time, the full restore put it back, and the problem is still there.Am back on my old 4S, which I kept, as spare (amazingly) until a fix.  Will prolly have to send it in on a slow boat to China, where itwas made, which is gonna be quicker than a repair job, I'm sure. Nothing like this comes up on the forum, any advice is well appreciated.Thank you kindly.

iphone 5 barely charges doesn't sync

Hey all, I have an iphone 5, obviously less than a year old, and am having a really strange problem. Two days ago, I was able to charge my phone, sync it, everything like it was normal.  Yesterday, it decided it won't charge.  When the phone is dead, and I plug it in it has the normal charging screen and will get to 5% like usual.  But then, there is no charging battery, and my phone charges SUPER slow.  For example, yesterday I plugged in my phone at 3:50pm with 1%, and when I unplugged it (never used it while charging) it was 9:15pm and 34%.  Continuing to charge it from then has resulted it up to 50% now.  When it's plugged into my computer (Windows 7 Professional), I get a notification that says the USB device has malfunctioned.  So I know from this and the very slight charging that it shouldn't be the cord, there is still communication between the two.   I haven't updated my phone to the latest settings (it's on 6.0.2) and I'm struggling to try to update it now.  I also don't want to Reset all Settings due to some of my photos and videos that I need to save and I don't want those deleted.   What do I do?  How do I go about fixing this situation?  It really shouldn't be a battery since it's a decently new phone.  It's been handled great and there is no damage to it and no drops.  Help!

iphone 5 Bluetooth very poor

Don´t buy a iphone 5 It simply don´´t work stabil in the bluetooth word. I can sometimes, and sometimes not connect to me Ipad 2 and PC. turn of and on, sometime i works some time i don´t work. I am waiting and Waiting because it is so slow to connect. I am very disappointed by having buying one of the perhaps the most expensive phone om market.But I can not use it in my proffessionel work life. Other phones do not have these problems.

Can I get new iphone 5 if my lock button came to me barley working

So once I got my iphone I didn't touch it till I got a case...Anyways, I had problems with my lock button as soon as I clicked it..It wasn't easy or smooth to press down it was always hard now I have to use my teeth to press it down to turn it on...Can I get it for free??I have insurance...Should I bring that up?Or should I try to get it for free since it wasnt my issue..Plus my cable is broken and my home button is slow to respond..I didn't do anything.I was just using it.That's all!

Dying iphone 5

I have been having multiple problems with my iphone 5 and ive only had it for 6 months. I have been restoring it to factory settings on a regular basis however it still has been having problems (more and more frequent.      #1 Teathering. I have been having trouble teathering off of my phone. (i tried several devices to rule my macbook out of the troubleshooting, nothing works) No device picks up my wifi or bluetooth personal hotspot. My macbook does not even recognize my USB connection in network settings.      #2 My wifi on the phone is also a hassle. It has been becoming more and more intermittant, but rarely works. I have tried multiple networks with the same result.      #3 My phone has become generally slow especially for safari and mail. On wifi, they dont work at all. on 3G, and LTE, the phone has also become very slow and often won't load at all. As stated above, restoring used do fix everything but that fix has become very short term, and often hasn't been working at all. Can someone help me?

Cellular problems iphone 5

Im using LTE and the speed 2mb/s that slow but when i go to places that not support LTE  it  appear 3g and the speed 10-16 mb/s im confused  some says LTE is the best and better then 3g but when i do test that what happen it appear 3g better LTE or my LTE is not working well  ?     Informations about my device iphone 5  Ios: 6.1.3 Carrier : viva (kuwait)

3g very slow safari won't load web pages iphone 4S

3g doesn't seem to want to work, got correct network settings and full coverage but not loading.... Any suggestions? Thanks!!

very slow 3g4g connection since ios update 6.1.3 iphone 5

Ever since I updated my iphone 5 to the latest ios version 6.1.3 the internet connection on 3g and 4g are very slow

iphone 4 IOS 6.1.3 multiple problems. need help

Dear Friends, I hope apple is looking into the posts by customers. I was browsing through the forum and found single threads of issues. I think I am facing all in one and look forward for people who are facing similar issues. I have a iphone 4 on AT&T. everything was working great till 6.0 & problems since I upgraded to 6.1. Since then it has been quite unstable. below are some of the issues I am facing... 1. Phone sometimes goes unresponsive or very slow response for some apps [ action took..cleared all apps restarted/rebooted..no use]2. The signal strength has considerably dropped from before and sometimes says no service. Before I had atleast some good signal strength near my home.3. The battery drain issue..sometimes I feel the battery on usage makes the phone go hot. 4. As soon I unplug from the power, the phone drops couple of %'s over 10 min even without usage or very slight usage.5. The worst of all..sometimes the phone access 3g even when there is WIFI..it takes sometime to realize there is wifi..but all the time I think is using 3G to start off or completely on 3g all the times. I restarted the phone couple of times but no luck. I never had this problem before 6.1.  If any one have solutions or geniuses on solving at the least the priority one's let me know. Will be of great help. thanks! -Sri

iphone 4s keeps freezing and apps keep crashing

so it basically says it all up in the title, but my phone keeps freezing and whenever i open apps they freeze and then crash!i dont know if i should get a new phone like get it replaced or if i shoud reset it, or just try and get it fixed, someone help!!thanks! also, whether im connected to wifi or not, my phone is always so slow!! i dont have like any music or photos on it cause i thought that would make it work and it hasnt!  i really dont wanna have to reset it!please help!!

Mi iphone 5 no suena cuando me llaman ni reproduce sonidos de notificación

Hola mi iphone 5 no suena ni reproduce sonidos de notificacion, ya revise las configuraciones y todo parece estar bien, ¿alguna idea?

Ios 6.1.2 issue iphone 4

Since I upgraded my phone to ios 6.1.2, the phone becomes slow on opening applications. Another issue is whenever the signal is searching, the phone is freezing for a moment until the signal becomes stable. This was not an issue on ios 5.1.1.  This is bad..  

afterI updated my iphone 5 software to iOS 6.0.2 wifi real slow on it my same router on ios 5.x gave 15mbps on wifi and after 6.0.2 it 3.6Mbps. resolution to this

Hi, My wifi is real slow on my iphone 5 it used to be very fast when I got the iphone i.e. 15Mbps, but after this update it dropped to 3.5mbps with exact same configuration and same router. I have other iphone4 which is still on ios5 , that still gives me 12Mbps wifi speed. What is this happening?

download speeds over wifi extremely slow. iphone 4S

I am running iOS 6.1.3.  Recently, and I am not sure if it is related to a recent update or not, but my download speeds have dramatically decreased.  I download audio books on a regular basis and they are typically about 120mb in size.  These files would typically download in a minute or so.  The downloads are now taking 2 -4 hours.  I installed speedtest.net to test my speed.  My download speeds are ranging between .05 Mbps and .19 Mbps.  My upload speeds is consistently over 5 Mbps.  I thought that it might be due to my router but I connected my phone to another router with the same results.  Any help would be appreciated.   Thanks, Spencer

mi iphone 4 solo funciona cuando lo conecto al ordenador al desconectarlo se me apaga alguna forma de saber que le pasa con el cargador tampoco funciona lo he restaurado y hecho de todo y sigue igual.

mi iphone 4 solo funciona cuando lo conecto al ordenador, al desconectarlo se me apaga, alguna forma de saber que le pasa?? con el cargador tampoco funciona, lo he restaurado y hecho de todo y sigue igual.Alguna solucion??

Sprint iphone 5 Trouble

Anyone else having trouble with iphone 5 on Sprint Network?...I live in NC and regularly have little or no 3G service, when I am connected to 3G it is very very slow. I have contacted Sprint and done all of there trouble shooting, contacted Apple and nothing works. I have friends with Verizon and At&t with no issues, I believe there must be some type of software glitch between Apple and Sprint...very frustrating.

iphone 5 slow upload speed 1.35Mbps on average fix for this ATT told me they can't help check with Apple.

Any one has a fix for this?

Playback marker speed control missing in last 2 updates iphone 3G

Whatever problems the old app had, at least it allowed me to speed up or slow down the playback, as well as let me see how far along I was in listening. This new & improved Podcast app - while thankfully devoid of pointless animation - seems not to have these features any longer. I've downloaded the latest update (that makes 2 including when it lost these functions) & can find nothing in the app or in setting that restores them. I've also restarted the app, as well as the phone itself, with no change. Anyone know what's going on? Did Apple drop these features intentionally? If so, that's a huge problem for me. Thanks

My iphone 5 crashing

I got an iphone 5 for Christmas, so around 3 months of having it, my iphone has recently been having major problems. My phone will randomly crash when doing normal things like on a phone call or on an app. The touching is really really slow and itll freeze for a couple seconds before finally realizing that I hit it. This problem was happening when I had 6.1.2 when this problem started, and now even updated with the most recent 6.1.3, its still happening. Any other 5 users expierencing this? Any ideas on what to do?

How to find out what causing my iphone 4S to run slow

What is causing my iphone 4S running slow

iphone 5 Wifi Speed Issue Temporary FIX

A post on the site http://binarytoad.com in the TECH category works if you're getting slow Wifi. It's not a true fix as that can only come from Apple, but it is a helpful workaround.

iphone 5 WiFi deadly slow

Hi, I have an iphone 5 (iOS 6.1.2) and a new iPad (third generation), and both devices are connected to my WiFi network. My AirPort Express runs firmware 7.6.3 and its wireless security is set to WPA2 Personal with radio mode 802.11n (b/g compatible). I cannot precise when I first notice the problem. Not sure if was before the AirPort Express update or some iOS firmware update. The problem is that my iphone 5 WiFi is deadly slow. It's virtually impossible to download an app from the AppStore or sync Rdio songs. My iPad's WiFi (and my wife's) is working as expected, though. Things I've tried so far: - I've changed my AirPort Express security to WEP- I've changed my AirPort Express to 802.11n- I've changed my AirPort Express to 802.11n 5GHz- I've reseted the Network Settings- I've tried to download apps using other 802.11n connection (at my parent's)- I've tried to download apps using a "unsecure" network- I've restored my iphone 5 to 6.1.2 using iTunes (setting it as a new iphone) I have no idea what to do next... EDIT: - I also did some tests with the Airplane mode ON, just to make sure the iphone was connected to and using the wifi connection to download the apps and sync Rdio songs.

IOS 6.1.2-major lag since upgrade . iphone 3G

Ever since upgrading to iOS 6.1.2 my iphone 4 has been laggy to the point of being unusable. Any app is slow n chunky, typing is painfully slow. Battery drains much faster.

My son sync'd my iphone 4 to his itunes account which his ipod touch jailbroken with. Ever since then my iphone 4 will not usb hook up to computer PLEASE HELP ME iphone 5

Hello, My son had borrowed my iphone4 to play a game. As he had my cell he tried sync'ing it to his itunes account. His ipod touch 5th gen is jailbroken and he syn'd his of course to his itunes account all the time. After him trying to sync my iphone and me getting it back. Now it will charge on the wall charge block slowly but the sound when plugged in does not sound and the battery symbol on the display will not show or lightning bolt it's like it is not plugged in but still charges. Then when you plug it into the usb on any computer it will not sound or show it's connected and can not be found on the hard drive or itunes it will not sync, be noticed, like it's not plugged in at all. If I turn the iphone4 off at night and plug into the computer or wall charger it will charge 100% but even though the computer charges the cell it still can not be found by me in the hard drive or itunes...PLEASE HELP I have cleaned the connections, restarted, deleted and re-installed itunes & email acct's, complete delete of all and started from freash, Lots more I have done anything you can do without being able to connect it to a computer.  I would not mind the slow battery re-charge I really just want to be able to connect to a computer again PLEASE HELP ME!!!

Best apps for productivity iphone 3G

I need a calendar app that has a quick add for appointments and events, i need a way to pick a date in calendar  view, then add a event or reminder or todo and even add a note with checkmarks or numbered such as 1,2,3, etc.  And. One with geo location alerts for reminders about stuff as i am near the location of the area where i need to go. i have tried just about every notepad  and reminder app out there some do offer the things I am looking for such as (checkmark ) or some from (appigo)  but like spring-pad or life topics they have so many options and  really too many choices it takes ten steps to set a reminder on those.  If anyone has any suggestions or ideas please let me know. Thank you            Timbhmaxx22@me.com

Why can't my iphone charge properly or connect to computer

I realize there have been many similar questions to mine, but I have not  been able to find an answer to my particular situation.  My iphone 4 can charge, but the lightning bolt does not show and it charges VERY slow. My phone also does not get detected by computers so I am not able to do  iphone restore. This is very inconvenient and I am debating whether or not to buy a new phone. If I do it most likely will not be an iphone.  All these problems began occurring after I updated from iOS 5 to iOS 6.1.2. I know iOS 6.1.2 has caused a lot of problems for people, but I have not heard anyone experiencing my problems. Is anyone else experiencing this problem or found a solution?  P.S..I lost 10% battery just typing this post from my iphone :(.

My iphone 5 sometimes slow and sometimes fast

My iphone 5 is sometimes slow and sometimes fast?sometimes when im using LTE on my iphone 5, my iphone 5 would slow down all of the sudden but then when i turn it off for a day its really fast. This happened at my house where i have been using my iphone for a long time and its fast there. this issue happens alot, its not my first time for this. i seriously need help is there something wrong with my iphone??? is there like a virus?? im scared

iphone 5 wifi and 3g too slow

Hi, i bougth iphone 5 last saturday from TURKEY.when i started to using the phone it says " upgrade available" then my phone turn into nokia 8210    please fix it quickly.i pay for almost 1500$ for this device.and i cant connect internet. in that time almost  washing machine can connect internet but iphone 5 cant.

Updated iphone 4s iOS 6.1 App Store and iTunes very slow sometimes not open what to

Updated iphone 4s ios 6.1 App Store and iTunes is very slow sometimes does not open what to do?

ios6 slow down iphone 4

My iphone 4 became very slow after upgrade to IOS6.  Doesn't anyone have the same problem and anyone knows how to fix it?

Getting error-1 while restoring to iOS 6.1.2. iphone 5

I just want to make clear I did following, I follow all articles regarding error (-1) in apple support.Updated itunes, Turn off windows firewall, Paused my antivirus, Checked host file,itunes diagnostic test,LAN connections, andTried whole process in 2 different Windows 7 pc. Restore process:Before I update to the new iOS 6.1.2, I tried using my wifi connection and it's pretty slow and not able to do it, so I downloaded iOS 6.1.2.After connect my iphone 5 to my pc, I put it on DFU mode by pressing home and power button together and it appears in recovery mode. I already downloaded iOS 6.1.2, so just holding Shift key and Browse iOS 6.1.2 start restoring my iphone 5. But at the very end it shows error (-1) and interrupt and my iphone again shows iTunes logo. Now I can't go out of DFU mode or update to the latest iOS. It's a brand new phone. It just showing itunes logo. Please help me to fix this issue.While I did the Network Connectivity Tests, I found:Secure link to iTunes Store failed. Summary:Windows Firewall is off.Connection attempt to Apple web site was successful.Connection attempt to browsing iTunes Store was successful.Connection attempt to purchasing from iTunes Store was successful.Connection attempt to iphone activation server was successful.Connection attempt to firmware update server was unsuccessful.The network connection timed out.Connection attempt to Gracenote server was successful. I tried everything but those two error got never fixed.

iphone 5 won't connect to WPA2 wireless network

I just got a new iphone 5 from AT&T and it will not connect to my AT&T home wireless network. I keep getting "unable to join network "SSIDNAME".  It has connected before but briefly before dropping the connection.  When it does connect, the access is extremely slow. I see a thread on this issue and hope there is a fix soon.

iOS 6.1.2 iphone 5 update

Updated my phone yesterday to the iOS 6.1.2 & now my phone what's to run all slow.... It's really frustrating because my phone was perfectly fine til this stupid update....will like to know if I can remove it and go back to my last update....APPLE needs fix this SOON "/

After last update of 6.1.2 my phone battery getting discharge very soon and phone getting slow what to iphone 4

MY iphone 4 is getting very slow and battery is discharging very fast compared to the previous version.

Problemas bateria iphone 5

Dura 2 horas después de carga completa aún sin usarse (durante la noche).Intenté todo, configurar notificaciones, servicios de localización, etc.Aún así se descarga en dos horas o menos aunque esté sin usarse.Qué debo hacer? Tendrá garantía? Lo tengo desde el 25 de Diciembre!!!!Ayuda!!

iphone 5 on sprint signal goes and comes back.

When I go to work I tend to put my phone on airplane mode that way if in any case it's searching for signal it doesn't drain my battery. When I come out and turn it back on it goes to 3G but the signal doesn't work. Even though that's not the problem I give it a minute or two to "come back to life" and it works. But when I open an app it goes from having full 3G to the little circle which has super slow data speeds and doesn't load anything and then it goes back to 3G. Sometimes the phone has 3G and it won't even load anything. The battey is also an issue from what I see. Is anyone else expericing the same problem? Tips?

slow wifi streaming iphone 5

Help please. I have an iphone 5 that experiences slow streaming over Wi-Fi. I would say it’s started from day one and never got better. I currently own an iphone 3GS, 4S and iPad2 that don’t experience this problem. When I connect to any Wi-Fi network including Apple’s store network, after 5 mins videos played in YouTube no longer buffer or buffer very slow with jerky playback. When I switch to 3G it loads with no problems and I am not with the fastest telco. My current download speed at home is 20Mbs and I am not loading HD content. I have don’t heaps of research and tried the following:Re-set my router 2.4g and 5gTired a new router 2.4g and 5gVarious security settings on the routerRe-set my phone and restored (took 4 days)Re-set my phone and tested while in out of box stateRe-set network settings on my phoneTest it at the apple store Finally Apple replaced my phone and that too is doing the same thing, plus I think the battery has capacity issues now. Just taken another step back. As anybody got any ideas as to why I am having this issue with streaming? Is there a fix? Regards,Michael

iphone 4 sluggish and slow

My iphone 4 is become very slow and sluggish.  Whilst typing it takes a few seconds for the characters to appear on the screen.  Applications are slow. Also notice that simple taks such as taking a picture is slow.   Also noticed tge battery charge is lasting long either.  This has been going on for about 1 week now

My Contacts Journal Professional CRM Journal crashes at initial seconds of iCloud Migration. Has with this application experience this situation. developer has been contacted. iphone 5

Dear Contacts Journal Support Team, Each time i have been trying what you put up for me,i always delete The Application Completely,then go to iTune Apps Store to re-download it. I know the apps store will not give me an old version,that is why i do not use my Mac or iMac to replace the application however this has also been updated on my Macs. I reiterated in my message yesterday that,it is not that what you asked me to do is not working or i did not follow your instructions into details. I did follow every steps you stated. The end result is that, WHEN IT REACHES DATA MIGRATION,THE SCREEN WILL BE BLACK OR LIGHT BLUE BLACK,WITH A WHITE SCROLLING LINE THREAD ON THE DEVICE SCREEN,MEANING MIGRATION IS ABOUT TO TAKE PLACE. THIS WILL MOVE FOR ABOUT 2 or 3SECONDS,AND IT WILL CRASH. I have tried this several time,i do not mind starting all over again,i just want it to work with iCloud. We can give you feedback,and i praise your effort for not getting tired to respond. This is a good and real customer service assistance of which i really appreciate. My devices are up-to-date,and the application i download is the latest version. Please let's makes this application work,there is non like it on The Apps Store. So you should be proud of your work and your innovation which i see as very powerful as well as extremely useful. But when it becomes unworkable it render all my eulogies to your effort meaningless. Thanks for contacting me again and i hope you will make it work again. Please forget about my previous DATA,i want to start it NEW. But you can not turn ON &amp; OFF even the iCloud on Contacts Journal. Thanks a LOT. The Reverend Canon Dr. IBITOYE. Sent from my iphone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 13 Feb 2013, at 07:46, Contacts Journal Support <support@zaal-llc.com> wrote: Thanks. Can you confirm this step:- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal] - Another way to check is when you open CJournal, go to More -> Contact Us -> About page -> it should show the current app version. This is very important. If you are running the previous version of the app (3.2.1), then this crash will definitely happen on iOS6.1. You need to upgrade the CJournal app to the latest. After updating the app, you will have to follow the same steps as before, including cleaning up the iCloud database. Regards.  On Feb 12, 2013, at 7:13 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Dear Sir / Madame, Thanks for your lengthy information which is highly and diligently consummated and extremely digested. All what you indicated in your last mail,i have done it and all efforts is TO NO AVAIL. 1. It does clean all the devices but at the start of MIGRATION,the application crashes away and off. This has happened at least more than 5 to 7 times on one device. I have got main 2 iphone 5 main lines,the other lines are subsidiary to my European lines and Dublin. So,i do not on or try to set them at the same time. 2. Please,kindly see it in this way,look at the year you have released this application,i have not made or bombard  you with this kind of problems.  3. I am an old man,i love the progress of our younger ones in Technology. It is just a shame i was not born to the computer and application age,it pains me. Because i know i embrace and love Technology,even at this old age. So i can not do anything to destroy your work,i will rather support you for progress so my up spring will also progress in all their discipline. Also remember my vocation as a priest,my position is to encourage,correct and not to destroy another persons efforts and labour. Above all,i just finished trying it twice now,at the migration point,it crashes out in few seconds when it comes with that line of migration. The time in London now is 03:10 in the morning,this is what i suffer on this application: SLEEPLESS NIGHTS. If there is any other one like this out their that can take files,journals,documents,todo's like this one. Please let me know,i do not mind how much it will cost me. I just want it to work. Thanks and look forward to your response. Regards, The Reverend Canon Dr. IBITOYE. Sent from my iphone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 13 Feb 2013, at 01:00, Contacts Journal Support <support@zaal-llc.com> wrote: Thanks. We just sent you an email an hour before you sent this one!! It had instructions on how to overcome this particular problem "Cannot sync since another device is syncing at the same time". It doesn't look like you followed those instructions at all.  This is our detailed feedback, so please read and follow them closely::- you can only get this message when you are trying to sync to iCloud with CJournal. It means that something else got stuck while syncing with iCloud before, and it needs you to clean up the iCloud database for CJournal (as previously instructed, and repeated below)- there is no hope for us to recover your previous data. The best we can do is to get the app working again with iCloud, by cleaning up your iCloud data for CJournal- your old data was previously wiped out when you cleaned up the iCloud database without backing it up. There isn't any chance that we can recover that. Maybe the Apple iCloud engineers can restore that for you (though I doubt it). If they do, then let us know and we can figure something out.  Meanwhile, follow these instructions for resetting your iCloud data:- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3) [you can check if you have the latest version of the app by going to the App Store on your device, then checking the Updates section to see if you see any update for CJournal]- make sure to turn off iCloud sync option in CJournal, on all devices- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime. - Now restart all your devices by powering them down, then power them back up again.- Now, wait 5-10 minutes for the delete to go through- On one of your devices, with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again.  Wait a few minutes before trying to enable iCloud again.- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel.  It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.  Please follow these instructions closely. Let me know any instruction isn't clear to you.Regards.    On Feb 12, 2013, at 3:57 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Dear Contacts Journal Support, I am so disappointed as you have not deem it right to make a follow up enquiry about my problems of which you were aware about all my Troubles. I keep you inform of all my efforts with apple iCloud Department and what i was told. I did not delete any of my files from Contacts Journal from my iCloud Account as one of my iphone 4S still contains a 75% of some of my data. This device has been switched off since. Any attempt i made to use iCloud  on contact journal always comes up with a message i have related to you in my former message that: Contacts Journal encounter a SYNC problems from iCloud and that 2 devices can not be Sync at the same time; while all other devices are actually switched off. I am sending this Note now as the time limit given to me by iCloud Team will expire tomorrow. As i have said,this application has beautiful features but to make it work and Sync with either iCloud or Dropbox is a problems. I mean,about 8 devices can not have these problems at a go while other applications link with either iCloud or Dropbox are working on all these Devices. I can list all these for you if require as apple iCloud Team do check this as well. The iCloud restoration you sent me does not work,but i think this has teach me a great lesson as not to rely fully on an application like this anymore. I count my loss,my time and STRESS,i can not but let you know how i feel and my pains,frustrations and disappointments on this application. I have been using this application since it has been introduced,i know all the ups and downs,but not like this. I hereby appeal to you to sort out this PROBLEMS: "PROBLEM WITH iCloud SYNC: can not sync since another device is syncing at the same time: please wait and try again." The iCloud button will not even switched on.  I look forward to hear from you. Regards, The Reverend Canon Dr. IBITOYE. Sent from my iphone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 12 Feb 2013, at 22:00, Contacts Journal Support <support@zaal-llc.com> wrote: You can also go through the iCloud reset process again. That should get everything back in order again with iCloud. But there is no way to restore your old data unfortunately, since the Delete All wiped it out.  Instructions for resetting your iCloud data:- make sure all devices are updated to iOS6.1, and running the latest version of the app (3.3)- turn off iCloud sync option in CJournal is it is enabled on any device- To clean out your iCloud database, you have to go to the Settings app -> iCloud -> Storage and Backup -> Manage Storage -> Documents and Data -> Show All -> look for Contacts Journal. (if you don’t see it, then look for “icloud” with a blank white icon). Here, press the Edit button, then the Delete All button. This will clean out your iCloud database. Note that it will take a few minutes for your data to be deleted from your other devices, and you shouldn’t try syncing any of your devices to iCloud in the meantime. - Now restart all your devices by powering them down, then power them back up again.- On your device with the latest data, turn on iCloud. If it gives an initial message saying "iCloud data already exists", then press Cancel. It means it hasn't updated from iCloud that you deleted the data. You'll have to open the Settings app and go to the same Show All page again, just so the device tries to connect to iCloud again.  Wait a few minutes before trying to enable iCloud again.- After it's done transferring the information to iCloud, wait a few minutes, then connect your 2nd device to iCloud and let it connect with the existing iCloud data. If it gives a message saying "First Time iCloud Sync", then press Cancel.  It means it hasn't detected the data you just uploaded from iCloud yet. Try again in a minute.  Hope this helps.Regards. On Feb 7, 2013, at 7:19 PM, Contacts Journal Support <support@zaal-llc.com> wrote: Hi,Regardless of what Apple technicians say, the simple fact is this:- you went and did Delete All for your iCloud data ... now all your iCloud data is gone. There's no way to bring it back. We certainly don't have the power to bring it back; maybe Apple technicians do. Have you asked them about this?- your only hope is to restore your device using an iCloud backup, from before you did the Delete All. That might restore your data to a previous state. We sent you this link again: http://apple.stackexchange.com/a/75394/11236If the Apple technicians can help you through this process, that would be even better. There is honestly nothing we can do at this point. There's no bug to fix. The problem is you did a Delete All of your iCloud data, without making a backup first. If you had a backup of your data, we could be able to help you, but that data is nowhere right now.  Regards.  On Feb 6, 2013, at 10:23 AM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: No, not at all,The apple Technicians did run series of Test on both my account and The Application. It was conclusive that the application is not communicating both with devices as well as iCloud Proactively,this is one of The Application i personally rated 5 Stars and both iPad and The iphone ones i have never made any complaint. I gain nothing from spoiling another persons Job and effort. But when something needs to be repair,i think it need to. It crashes on my 4 iPads and all my iphone series. Please apple has the conclusion,you are the one who can fix it. Apparently my screen was shared because they can see through all my efforts since last Night. I am very DISAPPOINTED... For now i am looking towards your end to get it fix. Apple policy still remains on Third Party's Application. Looking forward to hear from you. Many Thanks, Dr. IBITOYE. Sent from my iphone 5⃣ Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 6 Feb 2013, at 15:58, Contacts Journal Support <support@zaal-llc.com> wrote: Thanks for the update. We would love to fix the problem for you. Unfortunately, since you deleted all the iCloud data without creating a backup first, there's not much we can do from our end. I wish we had some control over this. The best option really is to look for your iCloud backups, and try to restore your data to your iCloud backup. Did you discuss this with the iCloud technicians from Apple? I'm sure nothing was wrong with their iCloud system per se, but did they focus on recovering your data (after you explained the problem to them in detail)?At the moment, the only hope we have is to restore one of your devices from an older iCloud backup. You probably want to do this in the next day or so, otherwise it might get lost. This might have been something that I was hoping an Apple technician would be able to walk you through.Hope this helps.Regards.  On Feb 6, 2013, at 5:13 AM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Hello There, i have just finished or apple has just finished with me now,and i was opportune to be attended to by one of apple most senior iCloud Engineer or Technician. We were on this problems for couples of hours,apparently they could detect all my logins through out the night on this application. It was concluded that nothing is wrong with my iCloud account neither with iCloud in general as all my other applications is working fine. What this implies now is that they i.e. apple engineers refer me back to you as the developer of this application. The application is not communicating with device as well as to have a good Synchronisation with iCloud. They asked me to inform you that i have suffered as an elderly man through out the night and up till now nothing can be done from their end. They want you to look into the application and that    it will be monitor from their end for the next couples of Days as if i or others will get all their Documents stored in the iCloud. The Senior Technicians might get inn contact with you if there is NO remedy to this gruelling and gruesome situation that this application has put and expose me to since 17:00 Hour yesterday evening. I will hereby advocate for an improvement and utmost adjustment to this BEAUTIFUL APPLICATION. I know it can be made to work without any stress and PLEASE DO IT. MANY THANKS, The Reverend Canon Dr. IBITOYE. Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 6 Feb 2013, at 08:23, Contacts Journal Support <support@zaal-llc.com> wrote: Hi,At this point, I don't think Time Machine backups would help. The only thing that might be possible is if you are backing up your iphone or iPad to iCloud. You can check this in the Settings app -> iCloud -> Storage and Backup -> is iCloud Backup turned On? It will also show you the Last Backup under the "Backup Now" button. If this is on, you can try to restore one of your devices to this backup version. You can follow these instructions: http://apple.stackexchange.com/a/75394/11236You might also want to consult an Apple Genius bar if you have an Apple store close-by or if it's convenient for you to do this over the phone. Hope this helps. Really hope you can recover this data.Regards.  On Feb 5, 2013, at 9:07 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Hello, Many Thanks, apparently i do use i cloud Sync on all my devices,but,i went to the FAQ where it says i should delete the cloud,this is the source of my Problems,apparently i would have contacted you earlier than this as it seems the latest update has been bugged,but i still manage to use it though. As soon as i delete the grey cloud,i lost everything on all my devices,all my 4 iPads,all my iPhones,my last result now is you,i can even taste any sleep as i need this file BADLY.. My last result is if you can put me through either on my Time Machine if that will still be intact. I have browse to see how i can get this work from any source. PLEASE KINDLY HELP...  My Regards, The Reverend Canon Dr. IBITOYE. Sent from my iPad4⃣Highly reliable especially when you are on the GOOOOO!!!!! Grab one for your own use,you will never-REGRET HAVING ONE!!!!! On 6 Feb 2013, at 03:38, Contacts Journal Support <support@zaal-llc.com> wrote: Hi,Thanks for your email. Were you using iCloud sync? When did you upload these missing documents? Do you use multiple devices ... if so, which device did you use to upload the documents? Did you use the "Transfer over WiFi" method, or did you use "Open In" from a different app? Let us know and we can see if there's any way we can help.Regards.  On Feb 5, 2013, at 5:14 PM, ADEBAYO ADETOYE ALABA IBITOYE <info@adetoye50.com> wrote: Dear Contacts Journal Support Team, I am sending this mail to let you know that i have been encounteringserious problems on my CONTACTS JOURNAL FILES for the past 6 to 7Hours. I have read all the procedure on The FAQ as well as deleting thisapplication on all my devices also i tried to go to Manage my Data aswell as resetting everything stated on the FAQ. But all my efforts isto NO AVAIL. I can get all my todo's and other Logs. But on my FilesSection where i some important Documents and folders,it is just comingup as loading,and if click any of the files,it will either says ERRORor THIS FILE IS EMPTY. Contacts Journal is a very good tools for me,but,i must confess thatas at this Time 01:05 London Time in England,i have been on thisproblems since 17:30 Tuesday the 5th of February 2013. I need to pullout a paper i have saved in This Journal to give a Lecture ThisMorning. Please i do not want to loose all my files as i have got vital andprivate documents stored and saved on this Application. I will be delighted if there is a way of retreating or getting thisDocuments back as they are very vital to me. Looking forward to hear from you in earnest. My Regards, The Reverend Canon Dr. ADEBAYO ADETOYE ALABA IBITOYE. St. Alfege Church,Church of England,Anglican Comm,Greater London,England,UK.

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