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Hi All, I just upgraded my iphone 5 to IOS 6.1.4. Afterwhich i realize the performance motion of sliding from page to page, app opening and minimizing... seems to have dropped. Did anyone experience the same effect? I wish to revert back to 6.1.3, any guide on how to achieve this without losing any data or app installed? Appreciate any help. Thanks.
Hi, I am hoping someone can help me as my wife's iphone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iphone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iphone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iphone and images previously uploaded from the laptop. Cheers Chipontheroad
Lately I've been turning off my phone and when I turn it back on battery is drained. Yesterday I turned it off at 80% and when I turned it back on 3 hours later it was at 62%. Then today I turned it off at 50% and when I turned it back on it was at 32%! Does anyone know why my iphone is losing battery even when it's completely powered off? I feel like it shouldn't be losing any battery at all
using iphone 3GS to change Apple ID: go to SETTINGS; then to Itunes & App Stores, tap your old Apple ID and sign out. When you sign out it will let you enter a new email, (Apple ID) and (I hand already changed my ID on the Apple Store but not my password) . So I was able to use the same password. It already had my credit card info but made me verify the security code. Easy, just needed to know WHERE to go.
Hi after I updated my iosOn iphone , every time I want to get a free app ,it wont allow me and asks me to verify my payment type. since those apps are free I dont know why I should give my credit card info .
My iphone 4s has a bad operating system (confirmed at Apple Store) I was given a new device and we restored my settings, etc. from backup. I was warned that there was a possibility of the glitchy iOS being transferred to the new device. Well after a couple weeks, this proved true. Next step is to restore device as NEW. Before I attempt this, I would like to be as prepared as possible to avoid losing anything permanantly. I am looking for advice with this - since I won't be able to restore from a backup, will I need to create a new iCloud account? Can I remove previous backups from both iTunes and iCloud? Thanks in advance for any help! This has been an ongoing issue since I purchased the phone new in January and it's beyond frustrating!
How to update my credit card info for my iTunes acc.
I dropped it in water.. for the third time. The speakers do work, when i activate siri it works and registers my voice, and earphones work aswell. Sometimes the volume slider will show up, but goes away in seconds. I restored phone, riced it overnight, used credit card to try and clean out the ports and q-tip in headphone jack. What else is there to do to fix this?!
I can't purchase anything using my credit card
I ordered a new unlocked iphone trough the Apple store, but it arrived damaged. The outside had everything ok, but as soon as I grabbed it I noticed that there was something loose inside the phone it also made noises. So I returned it back in to the box and mailed it back. It’s been a week since I returned it and I haven´t received any mails. Also there was no charge in my credit card. Will I get a new iphone or what will happen?
I want to delete my credit card details from my iPhone4s, because i'm not using it anymore. Please help me in this.
I upgraded from the 4 to the 5 about a 2 months ago, in the beginning I had no problem with the battery life, then about 3 days ago i would start the morning with 100% then drive to work and about an hour later my battery was completely drained. I have spoke with the people at the 1800myiphone 3-4 times they ran a battery test, I updated the latest software, have backed up and retstored. Still having the problem. we checking everything that was running and did all the normal checks and balances. Primarily is draining when I am at work and not even on the phone. I have nothing pushing and never have. strange that it just started in the last 3 days. they agreed to replace it but either have to due with out my phone for 5-10 or more days or have a $695 hold put on my credit card to get a new one expressed delivered to me. NOT HAPPY and VERY DISAPPOINTED!!!!!!!!!
I have an iphone 4 8gb and it seems that everytime I try to download an app/song or try to take a photo/video it is constantly telling me there's no more space left on my iphone. The content of my iphone is: 1.40 GB's of music, 761.1 MB of photos, 779.6 MB of apps, and 3.39 GB's of other. I don't know how to get rid of the "other" part that takes up half my storage. If anyone has some helpful ways to get rid of the other storage without losing all my data (pics, music, apps, messages, etc) let me know!
I never had problems before buying apps for my iphone 4s. I even bought some today. then I started getting a message that paypal is not compatible with itunes and I had to go to my account and put a defferent payment. I did that but I still can't buy apps or even download free apps. Has anyone else had this issue and how did you fix it?
my iphone 4 is locked on carrier etisalat Egypt the contract is over from 18 months and called them to unlock it but they told me that to contact apple directly so i want to unlock it is there any support please?
Okay. So this was what happened: I was updating my iTunes library to the latest version. All of a sudden, my netbook crashed and eventually was hanging. So I removed the battery and restarted my netbook. I later found out, my iTunes got deleted. I didnt panic at first since I deliberately deleted my iTunes before and reinstalled it again finding all my files back in the iTunes. But this time, when I reinstalled it, all my files were gone! With this situation, can I transfer all my current files from my iphone to my new iTunes library? I don't mind losing my music but I just want to safely sync my iphone to this new iTunes library without erasing my current apps and photos. Hope you guys can help me!
so i just redeem the code to get 10.00 from the itune store on my phone and now i cant get an app that cost 9.99 it said i have insufficient remaining store credit,*** why is it doing this to me
app that i have downloaded app store got deleteted . how to recover that app without losing tha data in it?
hi guyz i just brought an unlocked verizon iphone 4s and i wanna know is it safe to sync iphone to my pcwithout losing my unlock? idk kno if itz factory or not but i dont have cydia.one thing that scares me tho is that, i know when i sync I'll lose all apps, and it came with an app called APN (unlockit.co.nz)which states when i open it: iphone APN changer this website will set mobile carrier info for dat access when you cannot editor do not kno settings. it dose not jailbreak or carrier unlock iphones click on the icon below to choose what you wish to do. i dont really know if i need this or not but itz another reason i been hesitantto sync my iphone. sorry for sounding like such a noob but i could use somehelp. Thanks
Please help. I've just returned from overseas having taken a lot of photos on my new iphone 5. I've stupidly moved to upgrade the software on the device without saving these. Now the phone is promoting me to plug into iTunes and when I do it says the phone is detected in recovery mode and has to be restored. Is there any way I can get to these images without losing them?! :( I think I have additional storage however can't be sure images were selected to back up.
How to sign in the iTunes store without a credit card
how do i restore my phone without losing all my info on phone..it says it will be restored but may lose all data?
On the review part, why does it says I need a credit card to use my apple id when did already did that no credit card part?
I can't buy what's app from credit card some problem. MSG is red line this methods is declined try another payment methods this msg
So I had to totally re create a new apple account and Id because I bought something off one of my apps with a prepaid credit card and when I would o to update it would ask for my billing information an I just got past not having to put a credit card but it is using my old apple id to update stuff I don't understand
I have an iphont 4 since I activated my personal hotspot the phone keeps losing the sim card
Why cant I just put no card number because I dont have a card
Hi all- newbie here. I'm trying to open and sync an (my husband's) existing iphone 4 onto (my) existing computer. However, both the iphone and the computer were set up originally under our different iTunes accounts. I've read where if I open up his account on my computer, I shouldn't have any problems, right? It looks like I can only see stuff that is on the Cloud, not his aps that he purchased for his phone on his account, nor his music that he purchased. Does this seem right? Is there something else I can try to be able to sync his phone without losing aps (albeit under his account and my computer)? Thanks
I have an iphone 4s and the only way to use my phone is by restoring it, is there anyway I can use the phone again without losing pictures as they are valuable?reply ASAP
Go here: https://expresslane.apple.com/Issues.action Ask for assistance, or call AppleCare.
All account settings, credit card info, etc is current and accurate....
I have an iphone for first time, and i cant download any free apps because i need a credit card, why? if they are free apps?
I did an iphone 4 software update. It then asked me to do a "restore" in order for me to be able to use the latest iTunes. I did a "restore" to "factory settings" (this was the only option listed) thinking I'd be able to sync later and get everything back and ended up losing all my purchased apps and iTunes. When I open iTunes, "Welcome to your new iphone" and it says I can re-do the "restore" and choose my lastest update. I assume this will give me back my apps and iTunes. When i choose to do this, it says there isn't enough space on the iphone. How do I know how much space needs to be freed up? I keep deleting photos and videos from the phone, but I'm still getting the same message every time I re-try. I don't want to delete everything, but I don't know what to do...? Thanks!
I've had the iphone 5 for about 3 months. The Left earbud just stopped working out of nowhere. I give Apple a call hoping to get them replaced. I don't have a credit card so they said there is absolutely no way they can ship it out to me because a credit card is needed to place the replacement item on hold. The only option I'm being given is to go to the local Apple store. Too bad "local" isn't really local and it would be more than extremely inconvenient to go! I'm livid. What can I do?
Hi I'm Nkosazana. I'm trying to buy apps such as whatsapp. Apparently I can't use my debit card but I don't have a credit card, what do I do?
i wan cancle my credit card purchase at app store can or not! CozMy yougest bro was use my card to buy the something !pls help me
Dear I have paid and downloaded navionics asia&africa chart. but i cannot purchas nav module. how can i buy this app. my id have credit. i dont know why. Thank youihusan
I want to reset my phone it delete everything my text messages or my phone numbers but don't know how and plus I'm not around a computer.
There is an oficial re-seller of Apple company in my country (Kazakhstan). I called them and asked, they said the international warranty doesn't cover Kazakhstan. Hello how come? (. I really disappointed of Apple company, I thought Apple take care about its customers all over the world that's why people love Apple, but in my case I can't do anything. Apple is losing a market sense. What a shame!!!!
I have about 12 updates available in my Apps app -everytime I try to update one of them, it says it cannot connect with iTunes and gives me the option of 'Done' or 'Retry'. I'll hit retry and the same error message pops up. When I hit 'Done', it just sits in limbo. from looking at other threads, I've tried logging out of my AppleID and back in, turning my phone off, etc. -to no avail. I've already had to have a "hard reset" of my phone a couple of times after going to the "Genius Bar" and I neither have the time nor want to go through the process of re-downloading everything again. As a long time Apple customer and vehement defender of its user friendliness, I'm getting very frustrated. Please advise on the best way to rectify this issue without losing all of my ish again. My patience is wearing thin!
Dear groupI have to change credit card info but billing and shipping info has a field I cannot change: united statesI happen to live in israelI set my address in ID page, gave them a shipping address in Israel etc, it will copy all my details well to the billing info except the countrywhat can I do?thanks
ProblemI bought iphone 5 from etisalat company United Arab Emirate when using 3G phone is hot and when Use late Batariv lose energy in 3 hours I hope Apple help me My iphone in etisalat nowIMEI No 013411007947202
Hey guys!I have lots of apps into my iphone 4S, but now I want to change to another apps, since I don't have anymore spaces available...The question is.Can I remove an app without losing the Data inside it?I mean, like if I remove right from the device, a question will appear "Removing this app will also remove the data inside it". It's because I've got Real Racing 3, and as we know, it doesn't backup the progress on the cloud, if I remove it for a few days, I'll lose the data...Removing from iTunes have the same effect?
Hey everyone, I have an iphone 4 and over the past few weeks it has just randomly been losing my contacts. I have them all backed up in my computer, but it is still annoying and worrisome. I don't have iCloud syncing turned on, nor does it happen after I have synced or anything. It will just happen in the middle of the day while it is sitting on my desk. I'll look over to answer a text or something and notice all my contacts gone and my texts and phone calls are just listed by numbers. It has only been happening recently. I have 1.6 GB of space left (of a 16 GB iphone 4) so I don't think it is a space issue, but what do I know? Could it be deleting my contacts because its out of room? I'm totally at a loss. Geez. Any help?
First synce after coming home, I received the "New Update" notice for ios 6.1.3, and procedded as usual. After about 10 min received error 1603 "ips could not be updated, an unknown error occurred (1603). Phone was in recovery mode. Shut down itunes, and removed the phone. When I connect the phone this morning, itunes recognized the phone being in the recovery mode, and the only way to proceed was to restore to factory default settings. I procedded, only to get error -1 after about 2 minutes! How to proceed without losing everything. I assume when I first connected the phone yesterday the synce did the backup, but not sure.
Hello all, After upgrading to ios 6.1.2 i started to experience battery drain.I was losing like 5-6% every 5 minutes in the Settings app.During my test I had everything off and the brightness set to low (i already tried the obvious solutions like turning off bluetooth, 3g, fetching mail, turning off location services, resetting the phone, restore as new, taking out my SIM, airplane mode, turning wifi off, the battery is in good shape). This way i could get around 4/5h of usage So, today i decided to upgrade to 6.1.3 and was hoping to see a change.However, the problem still continued. the only thing that i could do at this moment is to let the battery run out completelyand recharge till 100%. Yet, I'm sure this won't solve the problem at all since i already tried this on the first and second phone without any satisfying result.This is my 2nd iphone 4s, handed the first one in after experiencing this battery drain for weeks, and im kinda starting to lose faith in Apple's ability after having read tons of threads on this forum and wasting 3/4 weeks trying to solve this issue. After reading this, do you think it's time for me to go and replace the phone again?
I used my debit card to upload some songs and I want to delete my debit/credit card from app payments but can't figure out how!! PLEASE help
Seriously trying to keep calm over the issues I'm having with the new iphone 5 !! I am currently on my 4th iphone 5 in less than 5 months and awaiting my 5th which I'm seriously considering putting straight on eBay!! The 1st phone I had the on off button packed in! The second iphone I had the battery life lasted me 4 hrs! The 3rd phone kept freezing and turning off! The 4th has decided to come up with the no service logo and yes I have tried everything under the sun to fix this but was told it was an issue with the phones software!! For the love of god what is going on with these phones?? I've loved apple products and own a few devises but seriously had enough now looks like you'll be losing a customer in the next few days I'm afraid ! :(
I baught the tyra banks app and I put in a credit card number that i cant use becasue there is no money on that credit card . Does it get charged to my sprint bill ?
i dont know how this is possible . Will i be charged somehow ???