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My iPhone yesterday kept shutting off and today it wooly change off of 100% an my brightness is up and I've been on my phone for about three hours and the battery won't go down? Help!!
my sim does't work, its a no service display
I bought an iPhone 5 six months ago from Roger's Wireless and I also paid for the application of a screen protector, for a long time both of these worked very well and I had no problems. The other day I put my iPhone into my locker at work and came back a few hours later to find that two spots had appeared on the display. One was near the top of the screen and it looked like a dis-colored splotch while the other one, that was near the bottom of the screen, looked like someone tried to scratch the screen with a dull object . When I turn off the display and examined the outside of the phone there is no scratches or any other physical damage to the phone, I think it may have something to do with the LCD screen. Also, my locker was locked so I know no one was fooling around with it although humidity or something could have played a factor but I'm not entirely sure. The spots are relatively small but pretty annoying, before this my iPhone was in perfect shape . I'm not sure if I am covered by the one year warranty because my phone may have water damage (although I am not sure). I remember a few months back dropping it into a deep pile of snow and when I took it out it was pretty wet, but still continuted to work perfectly find. Regardless, I'm pretty sure thats accident caused the water damage indicators in my phone to be set off . I looked all over the internet and there is different ways of taking off the actual LCD screen and replacing it yourself but I think I would much rather get this done by a professional. I have also heard that the spots may go away eventually. I am not sure if I am going to send my phone in right away but any help at all would be awesome. Thanks!
Hello, this is my first time on a forum like this so I don't really know what to expect but basically the reason why I am here today is because of the fact that my iPhone's battery is excuse my french, dog s***. I'm 16 years old almost 17 and I haven't had any problems with my other iPhone's before (iPhone 3G, 3GS, 4, 4S) I charge it at 100% in the morning, so I leave it all night from 1% the previous night and then I get up and without even using it, it's at 95% already. Now the thing you're going to say is have you tried: Turning off 3G/LTE - YESTurning off Wi-Fi - YESBluetooth - YESLocation Service's - YESPush Email - YESMessing with the brightness - YESRe-setting the phone several times (LOL) - YES I honestly don't see why it is draining this much, I have like 10 apps and all of them are ones that don't send much data, nor recieve much. You know the usual Facebook, Twitter, YouTube etc etc. If someone could possibly help me I will be the happiest man alive!!! Thanks-Ed
Does anyone know how to adjust the volume on the video camera feature on the iPhone 5? We can take videos with the camera but have no sound on playback.
Hello, I just replaced my 4S's display, and after reassembly the iPhone powered on as normal, but - there is no sound, mic or vibration what so ever. It doesn't detect a headphone jack either. The mute button and volume buttons work just fine, volume control shows up but there is no vibrate or sound at all. So this basically makes it useless as a phone ... Anyone know what could be causing the issue? I tightened the screws, tried reconnecting the cables and the speakers. Hoping this is not an issue with the audio IC. Definately not software related, tried full DFU restore, tried cleaning the dock connector and jack, the iPhone is NOT stuck in dock connector mode. TL;DR: No sound from any speaker, no vibrate what so ever, no mic, doesn't detect headphone jack. Anyone know what's wrong? Could it be a damaged Audio IC (don't really see how this can happen)? Broken flex cable?
I have a new iPhone 5. There´s a problem with the proximity sensor, so it doesen´t turn off the display when I´m talking. The phone is 4 months old. How do I have to do to solve this problem? I´m not from USA, and I don´t have an Apple Store in my country. Tks.
iphone 4s internet not working. my phone have singnal while using. on the left top corner have the display of "4G" and i can text or phone to someone. but i can't use my internet. it is all fine since this morning. when i tried a web page, it goes slower than before. after 1 hour, the internet totaly can't be used.my wifi part couldn't be used either. but it began at december 2012. and i don't usually use the wifi. so i didn't pay attention to it. wifi part is sometime good sometime bad. mostly after i restar it, the wifi can be used for 1 or 2 muniutes. i was not sure whether or not is the problem of att. but other members of my family plan are all fine at internet.which part of phone would be the problem? especially for the hard ware parts. i think there would be some problems in hardware. i always drop my phone unintentionally.
handset is displaying wrong model number under settings; showing NE490 model instead of the ND644...ND647... how do i get it display correct info? restored in store and home, erase all settings and content, and nothing; currently escalated to apple IT dept... awaiting...
I dropped my iphone, screen is cracked and wont display anything. I want to back up phone before I take in and buy new one. I can't sinc to itunes because it is stating that I need to unlock phone. I obviously I can't. Is there a way around this?
In november my friend purchased me a black iphone 5. It was awesome with No problems. Recently however, I have been experiencing a very short battery life. After a day of light usage sometimes my battery will dip below 5 percent. Now, I already tried disableing bluetooth, turning off data and wifi when not being used, and even turned down the brightness to half way. Because the iphone is certainly defected, when I exchange the iphone is there a possibility to swap it out with one of a different color, as the black one devolops scratches along the champhered edge like crazy, also ios 7 looks wayyyyyy better with the white iphone, it just blends into the device itself. Anyways, thanks for any responses
This is absolutely ridiculous. I've gone through 5 iPhone 5's so far and they've ALL had hardware problems. What is happening with Apple quality conrol? I'm going to need a fifth replacement for my iPhone 5 for the same problem that I've had on 2 out of the 4 replacements I've gotten in the past. First iPhone 5 lasted me at least 4 months before the lock button started failing on me and degrading each day. Now I've gone through a new iPhone every day this week and they've all had something wrong with them.
Do the genius techs need an iPhone's passcode to swap out the display?
For my dad's i4 buttons can not be operated accurately. Therefore he doesnt like to type msg to say he loves me.
The brightness will change whilst im using it and also when i lock it and put it away and then when i use it again the screen will be nearly black! Can anyone help!
So my iphone randomly drained to 1% when i came back from school, and i could just charge it and it would be alright, even tough the battery displayed 1%, i could still use it throughout the day. I've had this problem for the third time now. The other times i got this problem i just let my iPhone drain untill it was dead, and then waited for a day or so, and then charged it again and it would turn on. But this time it won't work and i can't seem to get it on again and i really need my phone! Since the iphone displays a battery when it's off or drained, i've always tought that there's some battery percentage left to display the image of the battery. So i tried waiting 1 week to see if it dissapeared or not, but it wouldn't. Whenever i put the cellphone in the charger, it displays the battery as if it's charging, but no matter how long i let it charge, it wont turn on! Does anyone have a solution? Could someone explain why the iphone battery percentage sometimes goed randomly to 1%? did i do something for this to happen?
Hey guys Ive had my IPhone 5 since the day it came out, so now it had started to have its problems, and more than one. Ive got three: - brightness turns down automatically to the point I cant see the screen and when I go back to settings the brightness bar is still up to to bright and I just have to touch it for it to come back to normal. - When I call someone or when someone call me, the place where I should hear them talk back does not work, I have to hear them on the speaker. - When I charge my phone the lightning connector doesnt have a good connection and cuts out of charging looks like its lose. Has anyone had one of these problems, and how was it fixed? or when you gave it to Apple, how long did it take to be fixed? or did you get a new IPhone? Or feel free just to talk about what you think Thanks guys!
My iphone 4 display screen has verical and horizontal lines running through it - i cannot even see what is on my screen as it has also changed colour. How do i fix this issue? Will apple replace it by any chance?
Hi, i have displayproblems on my iPhone 5 while entering my apple account, the display flashes in the box where i enter the account
I've had my iPhone 4 for a year and a half not without any problems but my Maps app will not now display the Standard or Hybrid view. It affects other apps using Maps as well. The Satellite view on its own works okay. Bill
How much is it to replace the display in an apple store and are there any suggestions of the cheapest places to replace the display?
Hi, I purchased my iphone 5 in April 2013. I have dropped it down twice since and each time there have been slight damages to the phone. There is a visible dent at bottom right corner (happened 1.5 months ago) and the display is slightly chipped on the top left near the volume control buttons (happened 15 days ago). Im now having issues with my battery and need to take it to an apple store. If incase there is a major problem and there needs to be a repalcement would Apple refuse to do the same because of the physical damages to my phone? My battery was excellent until now. I usually can manage for 24 hrs without recharge under normal usage (wi-fi on. whatsapp frequently. a couple of hrs over the phone). I havent had any major issues with my battery until a couple days ago. When i leave my phone at !00% charge without any apps running in the background, through the night (8 hrs) the battery drops down to 56%. Normally i wake up to a 95% - 92% battery. As far as i can remember this has been my recent activity. * I updated my software (6.1.4) a week ago without any issues with the battery. * I downloaded facebook Messenger and updated Genius Scan. Both have been deleted now, since i doubted these to be the possible culprits.* I have even deleted Facebook.* I have tried Force shut down. Switched off my my phone multiple times. have kept it off for about 15 minutes after power off. * Location services have been disabled for all apps except Google maps.* Notifications mostly banners and sounds diabled for almost all functions. I cannot seem to figure out why my phone is suddenly acting funny! Please help. Thanks.
IPhone 4 iOS 5.1.1
Recently a customer came in to replace his broken glass on his Iphone 5. I replaced the LCD + Digitizer assembly with a new one. The new screen was working properly except the camera shutter would not open. I removed the new screen to see if i accidentally disconnected the camera, but everything seemed to be ok. When i put the assembly back on, i no longer got any image or display on my new screen. It was just blank. The back light turns on, but no display at all. The power is on and iTunes recognizes the phone. I have done several screen replacements for the Iphone 5 before and this is the first time i have had this problem. Nothing seems to work....I have tried 3 different new screens and all had the same issue. I did a hard reset and same issue. I did a restore via iTunes and same issue. I would think that the parts i had were bad, but i tested them on another phone and they worked fine. I'm so puzzled. Can anyone suggest anything new for me to try?
actually i am use iphone5 in bangladesh. But i am facing some problem , when i am useing the internet over cellular data network. when i am open the cellular data on but no icon E display but when Enable 3G on-of then E is aviable.its a device problem or Carrier ?
I dropped my iPhone 4 and damaged the display glass. How do I get it replaced?
I recently replaced the lcd on my iphone 4s and now it is grainy with lines through it, also it is constantly quivering. is this a bad logic board, lcd or merely a bad connection. please advise what i can do i am literally hours from any apple store.
M y ringer display stays on permanently
Hello!I have a hardware problem with my iPhone. I haven't drop the phone, never had any problems before. Yesterday i detected: When I pinch the top right corner of my iPhone 5, the screen creaks down a bit making a annoying noise. I live in Russia. And my friends made me a present (They bought this iphone in LA Apple Store on Winter Holidays).The problem is that there is no Apple Stores or genius bars in Russia, but only Resellers.How can i solve this problem? Friend of mine had a replacement of MacBook charger via Apple Support, they asked him to come to Russian Authorised Apple reseller and get new charger. But iPhone... Could Apple, for example, call to Authorised Reseller and ask to replace my iphone5 because of hardware issue or repair my device? I have one year limited Warranty from Apple and can't use it... it's a very sad... ( sorry for my poor English(:
iphone4 display flikkering after updating the ios 6.1.3, when calling without headphones is in normal mode, when calling without headphones it is showing the black screen with horizental & vertical lines. can any one help on this issue?
My iphone 4S thinks the headphones I had plugged in earlier today are still plugged in. If I adjust the volumne it says (headphones). I have already tried rebooting it and turning it off for a while and back on.
iPhone battery is on 41% after 1 hour and 31 minutes usage, and 1 hour and 29 minutes standby. I've followed all of the battery saving tips, my wifi, Bluetooth, mail, siri, push notifications are off. My brightness is down, it's not a hardware problem as its been tested.
Hi people, I have an iPhone 5 64 GB and of course all the newest software. In the recent days, it happened twice to me that the phone would suddenly switch of at around 13-15% battery! When I try to turn it on immedietaley, i will get the "empty battery"-symbol. However, after waiting for some 20-30 minutes, when i turn it on again, it will just work and display a battery of around 13-15% again. Very strange. Never had this behaviour at iPhone 4 or 4s Any ideas? thanks
Having Paid about £20 for an official unlocking, I am being told to insert a Non-Orange 3G Sim card into the phone that is to be unlocked (Orange is the network the iPhone iscurrently locked to). Well I don't have a Non-Orange 3G Sim Card do I !! Any advice??? much appreciated. instruction copied below:- Apple Unlock Procedure1)Insert a non-Orange 3G SIM card. This must be a network provider who also supplies the iphone/ipad.2)Switch ON the handset.3)Connect to iTunes using USB cable4)Use the “restore” option within iTunes (located at the bottom of iTunes not the top)5)The handset may then display: USB cable and iTunes icon.6)Disconnect from USB then re-connect7)Synchronise device with iTunes8)Once synchronised a message will appear on iTunes stating “Congratulations, your iPhone has been unlocked” If using IOS5 this message will not show9)Follow on screen set up instructions to enable new carrier settingsYour handset should now be successfully unlockedShould this not show, please keep other network 3G sim in the iphone and restore the iphone via iTunes making sure all data is backed up first.You can also get some self help tips, please put the following into Google and search; support.apple.com/kb/TS3198 regards to all Simon
Hello Everyone Who loves Apple most I DO Anyway I would like to make this chat about the iPhone 5 like for tips and tricks and stuff like that but first of all... How do you save battey life. I close all the apps in the multitasking bar, turn the brightness down to 50%, turn the weather and stocks widget off, set the nonifications I want to reminde me, and I also, turn off WiFi and 3G when not using it but my BATTERY STILL GOES TO QUICKLY! Anyone else have other ideas? If you do please tell me them. Thanks: jaydenlezjunior
Hi everyone.I bought my iPhone 5 from apple online store (US).Now I want to replace broken display. I have international warranty and it's still valid. I understand, that I should pay for it, but there is no any official support of apple in my country (Georgia).What can I do? I will be in Czech republic during this week and is it possible to replace my display somewhere in Czech Republic (or in nearby countries) without voiding my warranty?Note: I can't send my iPhone to US service because there is no any way to send it from my country. Thank you very much for your attention.
I too have had the "flickering/flashing" screen problem...I received my first iPhone 4 on release day (6/24); had no display issues until 3 days later, on 6/27. First occurred while on call in car; phone continued to work but display was black; had to do the two-button "hard restart" method to reboot phone. I was away on vacation for a week (not near an Apple Store), and phone continued to have this issue at least once/day. It could be on any screen or app...had it occur on calendar, a game, the home screen, etc. It would begin flashing ~8 times, then go to a "lit up black" (not off but slightly and evenly lit up black). Sometimes it would be 75% black, w/ a whiter "band" across the top 25% of the display.I discovered that sometimes if I quickly hit the button on top while it was still flashing, I could "save it."I have videoed this (using my 3GS phone...now my wife's) a few times, and it also did it at the Genius Bar at my local Apple Store last Friday (7/9) when I returned it. They saw it in-person, and watched one of my videos, and promptly gave me a replacement phone.However, the NEXT day, 7/10, my replacement iPhone 4 has started to do a similar thing...no "flashing/flickering", just goes to the "lighter black" screen. First occurred when trying to open the calendar. I contacted Tech support and spoke to someone at Apple for ~1 hour, who said there have been NO reported display issues from others, and thought it perhaps was due to a corrupt "Restore from backup" file. She suggested that I do a regular restore (not from backup), but I have hesitated to do so yet, instead looking/waiting to see if others have had this issue, as I don't want to lose contact, texting & calendar info.She also said it was not good to perform the "hard restart" (two button) function very much... I eventually have tried the "slide to power off" across the top of the black screen, and phone turned off and could restart with just the single (upper) button. So the phone is ON...just display isn't...I am an AVID iPhone user (have had the 2G, 3GS and now 4 model) for 2 1/2 years, and this won't make me "switch"...I just want it FIXED..!
So I just upgraded my iPhone 4 to an iPhone 5 literally yesterday. Strange lil bugs I get, but... This is just freaking me out. The phone had NO charge whatsoever when I opened it yesterday and tried to turn it on. Usually I get an iPhone and its at almost full charge. Then the brightness was already dimmed to almost nothing rather than being in the middle. I adjust the slider to light it up more and then hit the switch for Auto-adjust brightness... Nothing changed. At all. There's no brightness difference whether I have Auto-adjust set to On or Off, and it's kinda hurting my eyes. Pleeeease tell me I didn't get sold a Refurbished iPhone 5 as a New one at the Apple Store?!
hello sirmy phone is goes network connectionthere was display searchingplease check its the problem sir
Hello,Starting from a few weeks ago, my iPhone 5 has been functioning on its own accord. While swiping around the home screen or typing some things on the keyboard, the keys would magically press on its own. I had thought this was due to some hacking and turned off all forms of data, but the problem still persists. Is this a display issue?
There are ten, broad, grey lines across the display of my iPhone5. The display is virtually unreadable. How do I get rid of them?
hi guys. i can see this is a common issue. i have heard a few different reasons about why this is happening. either it's the autofocus mechanism or the vibrate motor.whatever the reason, this should not be happening on a £600 piece of hardware. the quality control at apple is not what it used to be and when they are rushing to manufacture millions of devices to tight deadlines in china then this is a problem that was going to happen sooner or later.i am of the opinion that this is a fault with possibly more than 50% of all iphones manufactured to date and apple needs to do a product recall. it seems that they have told staff to not admit this as a fault to try and avoid just that.i got a replacement and it arrived, the rattle was slightly less noticable but definitely still there. i just ordered another replacement and will continue to keep doing so until i get a device that doesn't rattle.before anyone says that this is normal and it is SUPPOSED to rattle, that is BS. i have been to the apple store in brighton and tried the display models and even tried a few they had in the back after speaking with a staff member. out of the 12 phones i went through, 2 didnt rattle AT ALL. Now you tell me if that is normal and people should just put up with the substandard product that apple has churned out this time. I say NO, and the more people that actually make a stand, the quicker apple will be forced to spend some of their $600B on fixing this issue.
4S got run over by a car. I changed the broken display, functionality (sound, vibration, cameras, wireless, mobile data, emails and other notifications come in, I can here SIRI, etc.) is working (tested via cylay). Battery always low and phone turns off pretty fast after unplugging from the charger. Plugged in it turns off itself after about five minutes and restarts immediately again + display doesn't work (sometimes gets bright but there appears no clear picture only some grey tones). It worked about three times though that the display was clear and I could use the phone for about five minutes before it lost its picture again. What could be broken?
I have an iPhone 5 64 GB running iOS 6.1.4 on AT&T. Over the past ~ three days, have noted that the iPhone randomly "crashes". Could be when I am using an app. Could be when I am making a phone call. Could be when it is simply connected to the power cord and haven't touched it at all. The cycle is as follows: Screen suddenly goes blankThe white Apple logo (which typicaly appears during boot-up) appears for 3 - 5 secondsI hear the "chirp" that normally sounds at the end of boot-upThe iPhone lock lock screen then appears Sometimes, when the phone emerges from lock screen, the brightness is about half of what it was prior. I have not been able to isolate this behavior to a specific set of circumstances. When it occurs during a phone call, the call is interrupted / other party is silenced, but if I swipe at lock screen, the call resumes (the other party notes that I went silent during duration). I have re-started / re-booted the iPhone 15 times. I have cleared all apps from the cache. I have disabled all notifications and location services. I have done a Reset All Settings on iPhone and restored from iCloud. I have done a Restore from iTunes. The problem continues. I would say that this crash cycle occurs about every 30 - 60 minutes. As noted, many times when I'm not even touching / using the iPhone. Have also noted that when not connected to power supply, the iPhone is quite warm, and battery drain is at an accelerated rate of 3x to 4x of "normal", worse than prior iOS 6 related battery issues. Have also tried all the usual battery saving tricks - wifi is off, GPS is off, EQ is off, etc. Any thoughts before I head to the Genius Bar? Thanks! TCF
I recently purchased an iPhone 5 (Monday, May 6th) and am convinced that the battery is defective. I attempted to get the phone replaced by AT&T since it is within their 14-day Return/Exchange policy, but of course they denied me based on it being a "technical" issue and therefore a problem I need to take up with Apple. Whatever that means.Background info: Left the house around 10:00 AM, battery fully charged at 100%Finished class at 12:00 PM, battery dropped to 53% (VERY minimal use, I was sitting through a lecture)Arrived at AT&T store at 12:15 PM, battery at 51%AT&T Rep turns off LTE, Wireless, Location Services, Bluetooth and Auto BrightnessThe only apps that were opened/used were Text, Mail (fetch set to Manual) and SafariAT&T Rep says there's nothing he can do, but these changes should "help"Left AT&T 12:25 PM, hopped on bus, got home at 12:45 PM, battery drops to 43% (ZERO use)Call nearby Apple store at 12:50 PM to set up an appointment (Call length: 11 minutes), battery drops to 41%Call Customer Support at 1:30 PM to run remote battery diagnostic (Call length: 16 minutes), battery drops to 32%Apple Rep says the diagnostics looks normal...... Battery life: 30%Usage: 2 hours 26 minsStand by: 6 hours and 3 minutes This can't be right. Is anyone experiencing similar issues with their battery? Does the usage information above look normal? Any suggestions and/or tips on what I can do? I'm so upset with both Apple & AT&T right now. The AT&T rep even suggested that I "turn off cellular data" to save the battery life. REALLY? I feel like I basically just purchased an iPod touch for $240!
Problem started about 3-4 months ago. Screen will be dim at first, but pressing the power button to turn off the screen and then pressing the power button again will restore the screen to full brightness. brightness is set to max and Auto-brightness is off. Phone is not overheating and has never been wet.
I recently did a jailbreak on my phone and decided I didn't like it. I restored the phone to Apple factory settings and everything is fine except the battery. It will not hold a charge more than a few hours -- and that's on STANDBY, not actually using the phone or making calls! Is there anything else I need to do to erase all traces of the jailbreak? Or is there anything I can do to improve my battery life? I've already done the following: 1) lowered the screen brightness2) close programs when not in use3) changed auto-lock time to 1 minute (the shortest possible)
Hello apple support community.My i phone 5 that I recently bought last Sunday (May 5th) has some major issues. The battery life is TERRIBLE!! I have tried to lower brightness, turn off lte, turn off vibration, etc... But nothing is working!!! I exchanged the iphone for another black 32 gig, but event this one is pretty bad. I got 5hrs 20mins of usage, and 7hrs 16mins on standby. This is my second charge on this new phone. I drained it down to 0% when I first got it and then an overnight charge for 8hrs all the way up to 100%. PLEASE HELP!!!!!!!!!!!!! All answers would be greatly appreciated!- Biggie_LP
I have been having an issue with my backlight turning off completely when I receive a text message on my iPhone 5. It is very random. It doesn't happen every day, just once in a while. My screen will be completely off, then it will fully light up when I receive a text message, then 1-2 seconds later the backlight will go off completely but the screen will remain on. Even if I hit the home button, the backlight won't come on. I have to hit the power button to turn the screen off, then hit the power button again to turn the screen back on, then the backlight comes back on. I don't have auto brightness or anything like that turned on. Any ideas what might be causing this or how to fix it?
My iPhone 5 has a badly cracked display. As I'm out of the UK at the moment, I took it for a Genius Bar appointment in the USA. They told me it wasn't possible to get a replacement from them, and I would need to contact Apple in the UK to find out if I could get a replacement shipped to me. Before I spend money on expensive international phone calls, does anyone know if it's possible to do this? Are there any other ways I can get my screen fixed or phone replaced while I'm out of the UK?