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how do i create a rescue email address so i can change my security???
I got Iphone5 to give gift to my mom on motherday i bought it from online i have also proof of purchase i go to apple store to book an oppoitment in regent street but i find the guy who treat me very badly first he too my phone go inside the lab after 20 minutes he com back and ask me proof of purchase i showed him after he told me can you come tomrrow we will fix it it will take time i said to him keep my phone for fixation and give me one paper as a receipt after he replied me we will fix it now please wait for 20minutes i said ok after 20 minutes he came back and said we can not fix this because you dont have proof of purchase i said i show you early but he said we dont accept that we cant deal with you.It seems may i criminal the way he treat me or something else i am shocked because next to me there is a lady and she is attractive as well one of apple employe treat such a nice way i feel happy the way he treats him she brings her sister phone the Apple employe change her phone straight way but in my case they ignore me.I dont know what is wrong with me because the way he treats me just ignoring me...i book oppoitment as name of(sazzad ahmed) at regent street time was 8.50 i cant remember the name of your employe because i was shocked the way of him to treat me such a worse thing for me in my life.Every time we preffer apple product because of his warranty services.please do something for me i am lso feeling ashamed this phone was a gift .
My FT shortcut was accidentally deleted from my iphone, how do I get it back?
Something inside my phone moves and it is loud. I was told it was something with the hardware and it could be a lose battery. Has anyone else had this problem. This phone was replaced a month ago for another type of problem so there should be nothing wrong with it since the new phone came from an apple store.
I made an in-app purchase but didn't get my item. I confirmed my purchase recieved my email receipt but no item. When in my receipt I hit the link to report a problem and am dumped into the neverending "support" website. I've made my way here- can someone give me an idea on what to do next? thanks
How do I change my app store from the US store to another country's store? I changed my app store to the US store quite easily. The phone showed a pop up window that made that simple to do. Now it seems I can't reverse it or I can't remember what I did the first time to change it. My apps are now not updating because it says I am in the wrong store. Does anyone know what to do?
I dropped my phone with an otterbox defender case on the phone on its back, directly following the fall (maybe 3ft) the screen remains black, however, the phone is still on because I get text messages and emails. I believe that the digitizer may have been dislodged from the logic board. Should I investigate the phone myself or take it in, mind you the nearest apple store (grrr) is almost 60 miles away.
I recently had a software update (6.1.4) on my iphone 5. I ran the update last week and everything seemed fine. However, as of yesterday my phone no longer made sound, it just stopped making sounds to everything. It makes no sound when it rings, when I receive a text/email or when I try to listen to music. The sound is completely dead. The little switch on the left of the phone is turned on for volume. I did a reset and nothing seems to help. Has anyone encountered this problem? Does anyone have a solution?
There must be something wrong with my account, because when my family and I try to download songs, apps, or updates, it at first prompts that it's installing, but then changes back into the button you press to download it (it cancels). Something I need to reset/change?
i have requested a package, but it has been sent to the wrong address, as no one is living there at the moment, what do i do to change the address immediately ?
how do i get it replaced or can i still fix it?
if i change my email address will I lose my itunes music
Using iphone 3GS to change Apple ID: go to SETTINGS; then to Itunes & App Stores, tap your old Apple ID and sign out. When you sign out it will let you enter a new email, (Apple ID) and (I hand already changed my ID on the Apple Store but not my password) . So I was able to use the same password. It already had my credit card info but made me verify the security code. Easy, just needed to know WHERE to go.
My iphone stoped working and when i plug it in the apple logo comes up then goes away, i brought it to a repair shop where they thaught it was water damgaed but they treated it for that and it turned out that that is not the problem and that they didnt know what to do with it.. what should i do with it now?
Hey. Is it possible to delete everything on your new iphone 5 because you have downloaded the wrong copy from icloud?
When my iphone 5 is locked the volume buttons are not working. I have to unlock my phone in order to change the volume using the volume buttons. Is this normal for the iphone 5 or is there something wrong because I know that the volume buttons can be used when locked when I had the iphone 4
Hi Apple . My wifi not working ...i have already try reset network it seem the same .... sometime i only able to use for few hours after that my wifi not working anymore and sometime event i have to shut down my iphone for wifi connection . Now it become more worst sometime i unable to turn on my wifi .... pls email me for solution . I purchase my iphone from Apple Store online from malaysia but currently im working at oversea . Can i get warranty at Taiwan ?
This is my second iphone 5 on Verizon, I had the first one swapped but this one is t any better:/I tried restoring it AS NEW but no luck, my friends on att&t is fast, has great recpetion fast on wifi and letMine inside buildings is horrible and wifi is unusable!I know my wifi is fast bcuz my 4s is fast on it.The phone is also laggy. What could be wrong? I can't swap it again
There was a wrong buy , an app called mobile selling platform. For travel agents to do their flight booking thro ipad . . This happened by mistake , as normally when u download any app it would ask for the password , but some how this time it did not and the down loaded happened . I tried stopping the down load by putting off the power button , but still did not work . Hence this situation. I tried reporting a problem thro the link in the invoice , but to no success .error is reported . I need a refund and reversal . As I have of no use of the apps . I am no travel agent and tried calling the India office but was told that they had closed for the day . So then I posted this query on the communities to seek help in sorting this issue .....need help .
Hi. I have a iphone 5. When I plug my phone In to charge it charges fine but it has to be plugged in perfectly straight. If I move or knock the charging adapter in the phone it will stop charging even though it is still plugged in the phone. The adapter seems like it only can be charged when it is in a certain position. This is obviously a fault. It is not my adapter as I have tried several different ones. There must be something wrong with the charging port on the iphone. What I would like to know would this be coved under apples warranty?
I accidentally made repair request and now i'd like to know how to cancel it?
i have been using the same back up file for my phone's for the past four years and my iphone 5 started was all glitchy and i had over 10gb of other used up on phone so i restored it. before i restored it though i saved all of my pictures to a folder on my mac using image capture. now im wonder how to import the photos back into my camera roll, not another folder on my phone. so far i have tried using ieplorer and a couple of other programs like that but no luck. i have about 1,500 photos so i cant email all of them to myself and then save them all. all i want is all my photos back into my camera roll :/
The App Store icon on my iphone was accidentally deleted, how can i restore it?
Few months and my iphone 5 lock key does not respond.My friends told me that apple ships damaged products to India, is that true?Also, would I get replacement? If yes, would it take weeks or months to get it due to stock issues?I am very much disappointed as of now with apple.wrong decision it seems to buy an iphone :(
My iphone 4s keeps randomly turning itself off then back on,what is wrong with my phone?
Hello everyone! I've got a problem with my iphone 4S and I hope someone here can give me a hint on how to fix this... Last year in March I was on vacation in Las Vegas (I live in Austria/Europe) and bought a new unlocked iphone 4S GSM in the Apple Store in the Forum Shops in Las Vegas including AppleCare+ (I just learned that iPhones can only be serviced in the Country where they are bought - my bad). Lately I was browsing through my Apple support profile and noticed that my iphone was not registered there. So I tried to enter the serial number of the device and got this message:We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. I knew this could not be true so I called Apple Care here in Austria and first I was told that - according to its serial number - my iphone has been replaced, and that it never should have been sold. I also was told that I have no chance of getting any service for this device despite the Care Protection Plan because the device is invalid due to its status as "replaced". And last but not least I was told that I could never receive any service for this device because American devices cannot be repaired in Europe (I was not aware of this fact and would have expected the salesperson in the Apple Store to tell me because I definitely told him that I am from Austria). Meanwhile I wrote an email to the store where I bought the iphone from but it's two days now and I have not received an answer (or any indication that my email was received) yet. Is there anything I can do? Yours,Michael
When I check the weather in the notification tray and in the built-in weather app it says it's Sunday and the temperature is 45 degrees where I am. That's incorrect. It's Thursday and 67 degrees. I also tried weather for major cities and it's showing the wrong day and temperature for them as well. I checked Yahoo Weather and that data is correct. I restarted my phone and at some point it showed the wrong data for my town in the local weather page, but the correct weather when I manually added my town, but when refreshing it's wrong for both. There's a number of complaints on Twitter about this. What's going on? How can Yahoo's weather be correct, but the iphone's wrong since the iphone weather app uses data from Yahoo?
Bought Mail+ from the store. It won't connect even though I have given it correct the Comcast email adddress, password and incoming domain at least 6 times. It tries to connect for 4-5 minutes and then times out and makes me reenter everything. Two requests for help from their customer service have not been answered in last 48 hours and I'm about to dump the app and move on but I paid for it so hate to give up. Any suggestions?
I bought my iphone 5 from Apple when it was first available. I have had an ATT acount for many years along with an MSN email account. I have had issues with sending email from my iphone 5 since I have recieved this phone. I have deleted and readded the email application numberous times(sometimes 10 times a day), I have reset my phone a number of times, I have also changed my email password a number of times and readded to both my incoming server and outgoing server passwords. I have spoken to ATT tech support, Apple Tech support and Msn tech support multiple times, they have not been able to help me. I sometimes have gotten it to work for a few minutes to a couple of hours but as soon as I try to send an email from my phone again it will no longer send an email from my phone. I use my phone for work and this is very annoying as I have to use my email for work.I need help! I have had Iphones since the first iphone and Mac computers for over 10 years but I am now over it, at this point I would not recommend Iphones. I am now at the point of buying a phone that I can use and it will not be an Apple iphone.
At some stage yesterday my mail stopped working. It is the standard mail app that comes with the phone. When I press it it mostly blinks and then returns to the home page. Sometimes i can get a glimse of the emails in my account and then it returns to home page. It has been impossible to get to my account and use it
phone is still on as i treid the reset , home button n power button, and heard siri, i was reading an email n it faded and has gone blank
I am tired of my iphone 4S already after suffering through issues upon issues with the device. My screen is having issues now where at a moment's chance it goes dim. I have to reset the device to get the brightness back to normal. I've tried restoring without any luck of this resolving. Another gripe I have is that I'm continuing to have issues with apps like Mail, Safari, and other Apple installed apps just continuously force closing. I've been sending emails back and forth on my iphone only to have Mail force close and I lose everything in my message. The phone acts sluggish and performs worse than previous 4S devices I've owned. I've had issues upon issues across multiple iphone 4S devices. The device I have currently is my 5th iphone 4S and even tho its less than a few months old after it was sent to me after multiple filler iPhones of refurb models from the store, I continue to experience issues that make me use my iphone less and less as it becomes more unreliable with the crashes and multiple restores. My closest store is not within close distance so that's made owning an iphone with issues difficult as not every thread on the communities forum touch on half the problems I continue to have. Thankfully at least Siri knows where I'm located compared to my other devices where she always thought I was in Pittsburgh where I picked the phone up at my nearest store over an hour and a half away. Now everything just seems to be more of a deficiency with iOS and the hardware than anything. Obviously there must be something wrong with the latest stocks of 4S devices if my issues are continuing. When I restore I'm always setting up as a new device. I'm never downloading or redownloading anything from my Mac or PC. Everything is just redownloading apps from iCloud within the App Store and having a ton of missing photos in my photo stream. I just don't understand what is wrong with my iphone. I never experienced these kind of issues with my iphone 3GS so its hard to swallow how terrible the 4S has performed with every single device I keep getting. I'm at a loss on what I can do. Does anyone have any tips I should try that Apple hasn't provided me with to fix or at least band-aid the issue long enough till I can upgrade with my carrier?
My phone slipped out of my hand landing face down on my kitchen floor. the screen is now cracked. nothing else is wrong with my phone and I want to only replace the screen. I don't see a need to get another phone if mine is fine (besides the big crack on the front.) I want to know if I take my phone to an apple store.. will/ can they replace the screen only? I'm not worried about price and I know warranty doesn't cover accidental damage.
I'm using my iphone 5 and can't update any apps or buy music from ITunes because I get an error code telling me that the items I'm requesting are not available in the South African store. I live in Canada. ????? My computer itunes store is correct. i've connected /updated my phone thru my computer and tried to reset my store but my computer account is fine. The problem is exclusive to my phone. Does anyone have suggestions to fix this?
My iphone is acting erratic when texting either in messages or email. It's inserting periods, capital letters, and erasing entire text when I try to erase one letter.
hello i have iphone 4 and my screean is covered with multicoloured vertical lines,i double check my lcd and its works with other phone, I don't have any ideas what is wrong with this phone:( any ideas please hellp
Over the past five months, I have purchased over five different charger cables for my iphone 5 which i bought new in December. For some reason, after months, weeks or even days, he latest charger stops working. Sometimes the phone is plugged in and it doesn't respond at all to the cable, other times, the cable only functions when in a certain position. I am so angry at this as I'm spending and will continue to spend a lot of money to charge my phone. Am I doing something wrong? (This was never an issue with my iphone 3 and the cable even worked when the connector head seemed half broken off). What should I do? And also, is anyone else having this issue, because if not, then it must be an issue with my actual phone, no?Thanks
My iphone 5 will not allow me to receive calls or make them. It will not let me text or receive text. What is going on? It worked fine earlier today.
Its not letting me install an app. Its saying i have the wrong password but its the write password
Hello! I´m soo frustrated right now - it seems i can not get my new iphone 5 to work... I broke the screen my iphone 5 aproximatley 4 mounths ago, and bought a new screen on ebay. I bought this for over 300 dollars, and got a friend to fix it. (and paid him as well) He broke one of the thin wires when he was changing the screen, making the front camera and speaker useless. Except that, the phone worked just fine. Then he bought a new wire, installed that, and i got it back. But now, it wont work! When i start it just a picture of an USB cable towards an itunes brand appear... and i have litterally tried everything. No matter what I do, I can not fix it, or restore it - the error code 1611 or 1603 appears om my mac screen when I connect it to itunes, and I get no further than that. And Ive uptaded all the programs, tried holding in home and of/on-button, go into the "hosts" on my mac (if you dont understand what i ment by that, just ask) Can somebody please help me? Im cryin here, Ive used so much money on this and it does not work. Whats wrong with it? Ive tried every possible solution that appears on google, NOTHING works. I didn't bought the phone from Apple, but maybe I can send it in to them and I can get a new one? I dont expect that, but Ive would be in heaven
I need my phone to be locked in order to use my corporate email system, but I'm not sure if it is. I can only find previous strings about how to unlock a phone, not how to tell whether or not it's locked. And I don't have another SIM card to try out. Can someone please tell me how to check it? Just bought the phone 2 days ago at Best Buy and Verizon is my carrier. Thanks in advance!
Hi, I just upgraded to IOS 6.1.4 this morning no issues Upgrade went well. Now My email Push Notfication is not working. 1. Bussiness Gmail Account - Configured as Exchange2. Hotmail Account - Configured as Exchange Both Account - Push is ON if some one send email i am not getting it. I have to manually open the Native email client then i can see. Restarted the iphone Twice. Any one facing similar issue?
it doesnt seem to hold charge very well iv heard its to do with 6.1.3 is this correct? im an iphone noob haha thanks everyone
I am trying to stream radio on my phone, but as soon as I connect to wifi it stops playing, what am I doing wrong?? Mobile Data is switched on..
I have been downloading apps and buying songs from Itunes without problems. I just started having this problem. I am trying to update free apps and download free apps. It will take me to the sign in and billing account verifcation page but then denies my information which is correct. Can someone tell me what is wrong and how to fix it?
Does iphone 5 shows wrong location? If yes, how it depends on showing the location?
So my friend sent me 3 images they had taken on their phone, 2 came as jpgs but one came as a .png image. I was skeptical as they were different formats. Is this even possible and if not how could an image be a .png ? read somewhere this could be a screenshot/grab but when i tried that myself to emailed to self through gmail app it still appreared as a jpg the email also came from someone using gmail Thanks in advance
Okay. So this was what happened: I was updating my iTunes library to the latest version. All of a sudden, my netbook crashed and eventually was hanging. So I removed the battery and restarted my netbook. I later found out, my iTunes got deleted. I didnt panic at first since I deliberately deleted my iTunes before and reinstalled it again finding all my files back in the iTunes. But this time, when I reinstalled it, all my files were gone! With this situation, can I transfer all my current files from my iphone to my new iTunes library? I don't mind losing my music but I just want to safely sync my iphone to this new iTunes library without erasing my current apps and photos. Hope you guys can help me!
I have been getting this error message for a while... it seems to be the only thing that helps is deleting all my photos and all my music and the bigger space sucking apps.... however what good is the phone if i have to delete everything i use in order to download something new.... What am i doing wrong? I dont want to keep deleteing all my music or pics just so i can buy one or two songs from itunes...
Problems with Siri on iphone 5! I have just got my new iphone 5 and i have seen others who can use Siri to write messages on Facebook and so on. But when i look at my keyboard ind messages, Facebook and so on, i can not find the little symbol with the microfone where i can say my message to Siri. What is wrong???