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It has come to my attention the there is more space that is being taken up on my phone by "other" than the amount of space that I'm actually using. It is taking 6.01 GB of my space and I'm getting sick and tired of having my phone tell me I don't have enough space when I try to take a picture or video. I have tried to restore my phone quite a few times and iTunes will not let me restore. Everything on my computer is up to date, it won't restore when I put it in recovery mode and it just won't let me restore. I have backed up my phone and when I finish, I click restore and every single time I get an error. There is no number that comes with the error. I am starting to get ****** of because the "other" is taking up almost half of my space on my phone. Thank you for any help that you provide.
I'm trying to back up my iPhone to my computer, and I'm getting the message"iTunes could not back up the iPhone [my_name] because the backup was corrupt or not compatible with the iPhone" I sorta know how it happened. I lost a hard disk, but kept a current backup of my entire iTunes library on another drive (because I've lost drives before) and when I replaced it, itunes worked again, except for this... Anyhow, I've googled this problem, and found a solution; in Device Preferences > Devices, delete any backups that appear, and then try again. But... The box is empty. There are no backups listed. I used to have one, I know I did.When I try to back up again, thinking it would create a Device Backup, I get the error. I'm not interested in recovering anything from the backup, as I have original on the phone, as well as the current library. I just need to delete something in the iTunes folder in order to clear this problem, but I don't know what. (I'm an advanced user, I can handle it.) Help! thanks
I have no problem at all with my iPhone and I can play my games finely, until unexpectedly I tried to play a game but It doesn't start. The iPhone turn black in half second (temporary thing before the game loads), and it turn to the main screen. I thought it was just one of my games, but it also does the same thing in another games, whole of it. Not just the games, but also other downloaded applications (yes, all of it). I try to reset, but it still doesn't work. What such an error does my iPhone cause?btw i use iPhone 4
Good night;guys, I have a problem and would like some help:I bought it on Amazon, 1 Iphone 5 Unlocked, factory unlocked. The device functioned normally and after an update, it did not take over my chip and says the device is locked (is asking to put a valid chip). After several attempts, I got in touch with the Apple of my country (Brazil), and to my surprise, the search for the serial device, they reported that the device is locked by Sprint and manufactures do not accept support or exchange (The unit has 1 month bought with full price in amazon), telling me to settle with Amazon. I insisted informing them that the unit was purchased unlocked and they also reported that this device is aimed at the European market, it works with CDMA and GSM and Apple Brazil suporPelas just the research I have done and talking to some people, I passed the information that Sprint can easily inform this code (or Imei) not sure which unlocks the device again, but have no information on how to get or do that. I contacted Amazon stating what happened and I'm waiting for a position within it, is to send the code or return the handset. My model is the A1429. Does anyone have any tips or suggestions to help? EM português para os camaradas brazukas que possam ajudar também: Boa noite;pessoal, estou com um problema e gostaria de uma ajuda:Eu comprei na Amazon, 1 Iphone 5 Unlocked, desbloqueado de fábrica. O aparelho funcionou normalmente e após uma atualização, o mesmo não aceitou mais meu chip e diz que o aparelho é bloqueado (fica pedindo para colocar um chip valido). Após diversas tentativas, eu entrei em contato com a Apple do meu país (Brasil), e para minha surpresa, ao pesquisar o aparelho pelo serial, eles informaram que o aparelho é bloqueado de fabrica pela Sprint e não aceitam dar suporte nem troca (O aparelho tem 1 mês de comprado, com preço full na amazon), dizendo para eu me resolver com a Amazon. Eu insisti informando a eles que o aparelho havia sido comprado desbloqueado e os mesmos também informaram que este aparelho é voltado ao mercado europeu, pois funciona com as tecnológias CDMA e GSM e a Apple do Brasil apenas da suporte aos modelos GSM. Eu fiz algumas pesquisas na Internet e com algumas empresas especializadas, me passaram a informação que a Sprint pode facilmente informar esse código (ou Imei) não sei ao certo que desbloqueia novamente o aparelho, porém não tenho nenhuma informação de como conseguir ou fazer isso. Eu comprei o aparelho desbloqueado, pagando mais caro e é justo que possa utilizar ele onde quiser. Entrei em contato com a Amazon informando o ocorrido e estou aguardando uma posição deles, seja para envio do código ou retorno do aparelho. Meu modelo é o A1429. Alguém tem alguma sugestão para ajudar?
Hello! I am planning on getting the iPhone 4 8gb. I currently have an ipod touch and plan on transferring my 700 songs. I'd also like to add about 150 contacts and will probably have about 200 photos at a time. I'd also add about 25 apps. Will it fit?
I Can't purchase in the party in my dorm store it keeps saying error can't connect to iTunes and please contact iTunes customer support
Trying to update the software on my iPhone 4, using itunes...getting error message "The iPhone software update server could not be contacted --- make sure your networks connections are correct and your network connextion is active, or try later" I currently have version 4.3.5 (8l1) ...What am I doing wrong and why is this so bloody difficult everytime I want to sync or update ??
It says The iPhone “MB iPhone” cannot be used because it requires iTunes version 10.7 or later. Iphone says it is up to date. I have tried the setting the date to years ahead and turning off icloud and wi fi. Still won't work. Any help would be great.
have problems restoreing iphone receiving error 21 messages
I upgrade my IOS from 4 to IOS 6 and when i should restore the phone it come an error message with unknown error (-1) what can i do to solve this problem? know the phone aint working at all! HELP!!
OS update failed, I havé non after restore thé IPhone, an error code -1
With my Iphone, it seems to be that whenever i plug it in it asks for a Itunes, which i have got, and it gets put into Restoration Mode, so i click Restore and it extracts the software but it doesn't install it onto the iphone but calls it error 9, is there anyway of getting rid of it, ive tried it with other laptops and USB cords but it doesn't seem to work:/Please help:P -Ben
On May 18, 2013: Yesterday my cousin and I tipped our canoe while on a river. We had our electronics in a ziploc bag which included my iPhone 4S. We managed to save almost everything including the ziploc bag. We were stuck floating down the fast moving rapids for atleast 30 minutes keeping firm grip on everything. Once our fellow canoe group caught up with us we put everything in their canoe and made a pit stop. There we put the electronics out to dry (only a little bit of water got it). I managed to send one quick text out and tried hard to shut off the phone but it kept rebooting. When we got back to my grandma's house I investigated the iPhone. It was on and working BUT the flash was stuck on and the power button didn't always work, water behind the lower part of the screen I tried hard to turn it off but it just kept rebooting. With no rice I just layed it out in the sun for an hour. About 2 hours later we rushed to the mall and went to the Apple Store. They checked the status of the warranty and it just expired 5 days ago. Ugh.. So they just told us there was little they can do and they will replace it for $200.00. At this point I didn't want to give up. At the Apple Store the iPhone was having such a melt down. The Apple employee struggled to keep it on as it kept turning itself off (power button issue). Everything else was functional besides the back camera full of water vapour and LED light. About 3 hours after that I got home I put the phone in rice. I noticed the phone some how got into recovery mode. Over night and about 24 hours later I took the phone out of the rice plugged into iTunes on my iMac. It was just on recovery mode asking me to recover it on iTunes. It wouldn't work because it kept going into UNKNOWN error 2001 and UNKNOWN error 2006. I read somewhere a fix can be putting it from recovery mode into DFU mode. But remember the power button isn't still working so it is impossible to go into that mode. I think I got it once but still had the same errors. I am not ready to give up. I know there is no such thing as minor water damage but it really does seem minor because everything was functional just the phone put itself into recovery mode with a messed up power button. I'm asking what I should do now. I really don't want to spend $200 for another iPhone 4S when the next generation iPhone will come at what ever time. It seems pointless getting an old phone than a new one. I just want to be able to use this one until then. Thanks for reading my rants. Brady
I have OS 4 and am trying to update; the error message I get says "The required disk cannot be found." Do I need to get OS 5 before making the leap to OS 6? How?
just restored my iphone to be like my ipod and I lost all my photos and videos..is there any way to get them back?
Hi there, I've suffering from a call receving problem which is - Example - I have a contact saved at my phone "Mr. A" - 01619001234 [country code not present]But when i got call then it comes for - +88 01619001234, so its not showing Mr. A is calling. There are some numbers on my contact which contains country code (+88) and some of them not. So, how can i add country code number to each phone number while country code not present? Like - Mr. A - 0161 900 1234Mr. B - +88 0161 900 4321Mr. C - +21 897 456 212Mr. D - 02 723456 91 I want those number like this - Mr. A - +88 0161 900 1234 - will add country codeMr. B - +88 0161 900 4321 - will remain same as country code present and starts with + signMr. C - +21 897 456 212 - will remain same as country code present and starts with + signMr. D - +88 02 723456 91 - will add country code I hope i am clear to you. I need help asap. I tried International Call Editor (ICE) apps, but it renames contact while country code present and also it need to select one by one. Thanks in advance
My Iphone is turning itself off every minute. I've tried a reset while hooked to a computer and it doesnt even give it enough time to complete the reset before it shuts down again. Keep getting error messages or looses the connection. Hard reboot doesnt work either. Please help
I'm planning on buying the iphone 5 because I have an upgrade available. I have never owned an iphone before, but I do have an 2gn ipod which has 8 gbs and has 2 apps and have used 5.5 of my 6.84 gbs available with songs(1175 songs). I have also have 30 photos, and have 1.5 gbs left to fill. If I do get the iphone 5 I will not put music on it, because I have my ipod. I would like to have a lot of apps though, because I like to test them out, and give reviews on them. I have a fair amount of photos in my current phone(around 400), but the camera quality is not that good, and I think because the iphone 5 have a lot more gbs than my current one that I will want to take more than I usually do(although I would probably upload them onto my computer and delete the originals off my phone). I don't have that many contacts and I have a tablet where I play my games and movies on, so that is not an issue. I know this is a bit long but I really want to make the right choice because I plan on having this phone until my next upgrade which is in 2 years. I want to know if 16gbs should be enough or if should I go with the 32gbs? OR if I should just wait for the newer version to come out, and if this is worth to buy. I would also would like to know what the perks and downsides are too. Thank you for your patience and time.
Recently got this phone for my wife , I pluged it in ITunes and loaded it everything worked fine , then she change her mind ., she want another android !! so I reset the phone [ IPhone 4 ] Rogers and a few days later i plug it in my laptop Itunes and it's giving me activation error , try Shutting it off and back on , Can i Master reset the phone again even if i can't go into setting ?? pls help
HiI have an Iphone 5 and last night it just turned off while I was asleep so I charged and it turned and it worked but then turns off suddenly so i plugged it again for houers and it just got stuck on the silver apple so I pressed the button on the top right and the home button and it worked againbut while I was in a call it turned off and now it doesnt turn on so I tried to restore it and my itunes says there's a 2001 error and i already checked and my itunes and mac updetes are the latest ones what else can I do? Do I need a new phone?thanks
I recently bought my iPhone 4s from a guy (who bought it from someone else). He sold it to me pretty cheap because when he bought it, one of his friends tried to restore it for him and it got stuck in recovery mode. I have no idea if the phone has ever been "tampered with" or not. He didn't seem to know much about it (said it was his first smartphone) and I thought I might have a chance of fixing it. I'm starting to lose faith in that...I've tried almost everything I can find. I know there are tricks for this all over the internet and I've tried almost all of them. TinyUmbrella does nothing, Redsn0w won't even install on my computer (frustrating!). Trying to restore from iTunes is useless. It gets to about 90% then comes up with error code (-1) and gives up. I've tried that route probably 20 times with no change. I know I could take it into Apple and they could look at it, but I have no information on the phone itself. I cannot get the serial number. Does anyone have any suggestions at all? I'll try anything that doesn't require me taking it to Apple and getting charged more than I paid for the phone to fix it....I run Windows 7. Thanks so much!
the iphone " iphone :could not be restored an unkonwn error occurred(1015)
See the chart below to determine whether you can upgrade your device and what you can upgrade to. If you do not have a Software Update option present on your iDevice, then you are trying to upgrade to iOS 5 or higher. You will have to connect your device to your computer and open iTunes in order to upgrade. IPhone, ipod Touch, and iPad iOS Compatibility Chart Device iOS Verson iPhone 1 iOS 3.1.3iPhone 3G iOS 4.2.1iPhone 3GS iOS 6.1.xiPhone 4 iOS 6.1.xiPhone 4S iOS 6.1.xiPhone 5 iOS 6.1.x-------------------------------------------------------ipod Touch 1 iOS 3.1.3iPod Touch 2 iOS 4.2.1iPod Touch 3 iOS 5.1.1iPod Touch 4 iOS 6.1.xiPod Touch 5 iOS 6.1.x-------------------------------------------------------iPad 1 iOS 5.1.1iPad 2 iOS 6.1.xiPad 3 iOS 6.1.xiPad 4 iOS 6.1.xiPad Mini iOS 6.1.x===================================== Select the method most appropriate for your situation. Upgrading iOS 1. How to update your iPhone, iPad, or ipod Touch 2. iPhone Support 3. ipod Touch Support 4. iPad Support a. Updating Your iOS to Version 6.0.x from iOS 5 Tap Settings > General > Software Update If an update is available there will be an active Update button. If you are current, then you will see a gray screen with a message saying your are up to date. b. If you are still using iOS 4 — Updating your device to iOS 5 or later. c. Resolving update problems 1. iOS - Unable to update or restore 2. iOS- Resolving update and restore alert messages
when i bought my iphone5 the volume was the same as that of my ipod. after i ve updated it to ios 6.1.4 the volume has degraded. Is this due to the ios update or in the manufacture of the iphone 5 ? kindly help
Please help.. i'm having this error when i'm trying to restore my Iphone
After having error (3194).. i have this error while updating my Iphone 4s.. please help..:(
My Iphone 4G was updating to the latest i.OS software on itunes (on my windows computer). As usual, my phone had to restart. It turned off, but as it was turning on (when the screen just shows that silver apple logo) an error message came up on itunes saying that it couldnt update the software (I forgot to get the error number). But my phone is stuck with that silver apple logo on it. My computer tells me to restore my phone, which I tried, but everytime I do that, itunes says "extracting software" and then it says "preparing to restore" then it comes up with an error message (number 2009). I have tried restarting my computer. My phone is stuck like this. What should I do? Please help!
hi dear all please help me my iphone is lock. Right now I m in Azerbaijan(country) and i dont know how unlock phone. Imei code: 013050007799547I want to add important data- i couldnt find Azerbaijan a list of countries in this site.thank you very much Message was edited by: Farxad
Have G4, downloaded photos and videos to Windows 7 Ultimate PC. Photos and videos showed up in an ipod Photo Cache file with a Photo Database and .ithmb files. I am looking for a "reliable" .ithmb converter to jpg, and likewise for the video format. TY:)
Hi, I am hoping someone can help me as my wife's iPhone completely froze up after synching with the latest version of iTunes. In the end, the only thing she could do was re-set the iPhone, thereby of course losing everything. Reconnecting to her laptop restored music and most apps, it seems she has to re-download the other apps again direct to the phone. Now the problem is images. There is an ipod cache directory on the laptop Pictures directory, and in this are folders labelled F00, F01 etc.. and a "Photo Database" file. In each of the Fnn directories is a series of files, called Txxx.ithmb, each of which is about 1,500KB. Doing a backup from the laptop indicates there are about 2900 files overall.Altogether there is about 3GB in this folder, so it looks to be a lot of space. Pointing iTunes to the directory containing all this and synching, still results in zero images being found. She went to the local Apple store for help, to be told these are not the images, but then elsewhere I have read that these are the full files, and this proprietary format contains three different resolution images. If the images taken on the iPhone are not here, where are they? Finally, how on earth do we convince iTunes to recognize these files and imporrt them again? Sorry to be thick but losing everything thanks to the latest iTunes was rather catastrophic! Any help/ideas/suggestions greatfully received... The photo files were a mix of photos taken on the iPhone and images previously uploaded from the laptop. Cheers Chipontheroad
iphone 4s error -1 please can anyone help
HELP PLEASE! A purchased a iphone 4 GSM model. I have been trying to restore it (being the screen said to connect to itunes) but when I went through the restore process, itunes recongnized it, it went through what appeared as all but the last second of restoring when I got a " The iphone "iphone" could not be restored. An unknown error occured (-1)". I have a copy of the Updater log if there is something particular I need to look for, please throw me some bones. lol. The log does list:0: RamrodErrorDomain/3ec1: BBUpdater/2unable to convert ramrod error 1004 ThanksKIm
My iphone was last used yesterday, it ran out of battery. when i tried to turn it on today it displayed an iphone USB plug and itunes logo indicating to plug in and log on to itunes which i have done but itunes says it cannot be restored due to error 21Can anyone help me please???
SIRI won't call "the mother of my girlfriend" and says that an error occured or calls my own "mother"!Please, help me out. I work my self by an Apple Reseller and no one of my collegas can help me out!*the problem is not coming from my Contacts Book or Settings because everything is perfectly configured and this error is recent !Thanks. Paul.
I have had problem with my iphone 5. It have been switching off with out any notice. Today we could not turn it on again. We only got the apple sign. After awhile we got an error message and the screen turned red, all red! What should we do?
Hi, I'm having problem on buying in-app-purchase of Gems in Clash of Clans app error hit Your purchase could not be completedFor assitance, contact iTunes Support at www.apple.com/support/itunes/ww/. Kindly assist Thanks
I am having trouble restoring my iPhone. When I try to restore it, it says I need to update my iPhone first but I have already done so and my iPhone says it is currently up to date. I also just try and dowload the update again to just try it and it comes up with an error and won't finish everytime. Help please!Also- another question, my iPhone will never finish syncing but will back up the phone. Just says "Waiting for changes to be applied."
I have been trying to update my iPhone's software for the past few weeks due to my current provider not being found. (A bar that says "Searching" is always at the top where my 3G should be.) Yet whenever I try directly from my iPhone, it always end with an error message. So, yesterday I tried updating directly from itunes and I let it download the new update and all that. However, after it finished trying to update my iPhone, it put my iPhone in a recovery mode and I've been trying to fix it eversince. I can not access my iPhone, all it has is an icon saying to connect to itunes. I've tried troubleshooting, checking my software, updating my computer etc. yet it still leaves me with this message: "The iPhone "iPhone" could not be restored. An unknown error occurred (-1)." I've looked on the apple site and I've made sure my security is up to date, my computer is up to date, my itunes is up to date and that I have restarted my computer. I am very irritated and I don't know what to do. I don't know what to do because my warranty is over with apple and I still have a few years on my contract. This problem has become relatively frequent with the replacement I've received from apple. Please post all suggestions or ideas to help with my problem, Thank you for your time. -Applefanatic23
Using iPhone 3GS to change Apple ID: go to SETTINGS; then to Itunes & App Stores, tap your old Apple ID and sign out. When you sign out it will let you enter a new email, (Apple ID) and (I hand already changed my ID on the Apple Store but not my password) . So I was able to use the same password. It already had my credit card info but made me verify the security code. Easy, just needed to know WHERE to go.
I recently purchased an iPhone 5 (Monday, May 6th) and am convinced that the battery is defective. I attempted to get the phone replaced by AT&T since it is within their 14-day Return/Exchange policy, but of course they denied me based on it being a "technical" issue and therefore a problem I need to take up with Apple. Whatever that means.Background info: Left the house around 10:00 AM, battery fully charged at 100%Finished class at 12:00 PM, battery dropped to 53% (VERY minimal use, I was sitting through a lecture)Arrived at AT&T store at 12:15 PM, battery at 51%AT&T Rep turns off LTE, Wireless, Location Services, Bluetooth and Auto BrightnessThe only apps that were opened/used were Text, Mail (fetch set to Manual) and SafariAT&T Rep says there's nothing he can do, but these changes should "help"Left AT&T 12:25 PM, hopped on bus, got home at 12:45 PM, battery drops to 43% (ZERO use)Call nearby Apple store at 12:50 PM to set up an appointment (Call length: 11 minutes), battery drops to 41%Call Customer Support at 1:30 PM to run remote battery diagnostic (Call length: 16 minutes), battery drops to 32%Apple Rep says the diagnostics looks normal...... Battery life: 30%Usage: 2 hours 26 minsStand by: 6 hours and 3 minutes This can't be right. Is anyone experiencing similar issues with their battery? Does the usage information above look normal? Any suggestions and/or tips on what I can do? I'm so upset with both Apple & AT&T right now. The AT&T rep even suggested that I "turn off cellular data" to save the battery life. REALLY? I feel like I basically just purchased an ipod touch for $240!
after updating to 6.1.4 about once per day y iphone loses its SIM the carrier area says "no sim" and the screen says "no sim found"when I reset it I get to verizon and all is fine for another day.
my iphone 5 often losses its network signal. i am islanded from the network often. this affects my connectivity with my business & friends. with this problem my iPhone 5 is working like only an ipod. certainly iPhone 5 is not meeting the purpose of a mobile phone. can anyone suggest me some solution for this issue..? Regards,Arunkumar
My iPhone 4 allways gives the same error while connecting to the universal dock or the AV-cable (composite video):"iOS device does not work with or does not support this product"Though both being original apple products, there seems to be no way to connect the iPhone to a music set or TV...iOS is latest version.Anybody having a good idea??? THANKS...
I left my iphone 5 on my night stand over night and when I woke up, the phone said SIM FAILURE and instead of the carrier name it said INVALID SIM.I tried re-booting and it didnt work, then I took the sim out and placed it back in again and it still didnt work, so I restored my iphone and it still doesnt work and now I cant even enter the phone since you need a working sim card to activate it HELP ME PLEASE!!
Hi, I hope somebody can help me out. I am having trouble downloading or updating apps on my phone as well as my iPad. The error I get on my iPhone states that the app is unable to be downloaded. Try again later. I've turned off and turned on my iPhone. I've signed out & back in to the app store. Any thoughts?
This happend to me last night,my other iphone 3 was stolen a few years ago. They used the account from that iphone to go on icloud on the pc. Then they putted my new iphone in lost mode and typed in a code that i don't know what do i need to do about this?
There was a wrong buy , an app called mobile selling platform. For travel agents to do their flight booking thro ipad . . This happened by mistake , as normally when u download any app it would ask for the password , but some how this time it did not and the down loaded happened . I tried stopping the down load by putting off the power button , but still did not work . Hence this situation. I tried reporting a problem thro the link in the invoice , but to no success .error is reported . I need a refund and reversal . As I have of no use of the apps . I am no travel agent and tried calling the India office but was told that they had closed for the day . So then I posted this query on the communities to seek help in sorting this issue .....need help .
Hello, I just bought an iphone 4 32gb from a friend. she never updated the phone. I tried to update the phone and now is stuck in recovery mode. first The (-1) error apeared but now is (3194) can someone help please?
my iphone 4 will not come out of restore mode. ive update itunes and still working. its sayin error 2001
I went to update my apple software, plugged into itunes ,which is up to date, and the phone has now said it needs to restore first.Problem is it won't. unknown error 3014. How do I resolve this?