Welcome to Apple iPhone news and Chat discussion forums. iPhone Discussions is dedicated to iPhone,Talk about iPhone modifications,software,reviews,Support, iPhone news , iphone mobile,iPhone OS and more...
With this letter I am reporting an incident that made me unsatisfied with the level of after sale service at all.
13 months ago, I purchased an iPhone 4G from Mobily company (main mobile operator in Saudi Arabia). The problem started 2 weeks ago when my iPhone went down suddenly, I tried to connect to iTunes to fix it, but the phone keeps trying to restart with no success. I finally approached Mobily Co. Who refused to receive the device claiming that guarantee has expired 3 weeks ago. I requested fixing it on my expense but again they refused.
Right now I am stuck, no one is accepting fixing the problem and the device is totally down. When i connected it to iTunes it showed me a message telling me that I should head to the nearest Apple store to fix this,
Please advise me what I need to do. I really am surprised how uncooperative the service provider was.
Thanking you in advance and looking forward to hearing from you to guide me.
You are not addressing Apple here. This is a user to user technical support forum and as such, no one really cares about your experience.
If you want or need to contact Apple, do so via the Contact Us link at the bottom.
Reply something about Please help iPhone 4 or Post a New Thread