People cannot hear me during calls but I can hear them. iPhone

Heya,

How do i do the factory reset? I got told by tesco mobile to do a reset thing by holding the power button as well as the home button and that didn't work?

Thanks.

Hi,

Go to Settings, General, down to the bottom - reset then erase all content and settings.

Holding the power and home buttons just cuts the power, as an emergency switch off incase it freezes etc.

M

Thank you! Will this lose all my texts and pictures etc if i restore it? Or will they be saved on icloud and go back on?

K

Dont do that yet. Try your Sim in a different phone FIRST. prior to wasting your time solving the issue on your iPhone. This will tell you if its a mic issue or your connection to your providers tower. Since you can record fine its probably not the mic and its just a connection established with the cell network.

Powering off the phone as well at least once a week will ensure you have a good connection.

I used to Work with T-mobile for years and I've seen some crazy stuff.

I will have to try that tomorrow because I dont have another phone here that takes a micro sim. Would i have to just make a call on another phone with my sim?

Everything else works, sending texts etc its just calling, its a pain because i pay for all this data and cant use it!

Thank you for your help!

I will post on here when i try it in another phone!