Order Failure iPhone

#1
drshame
2009-06-08 15:30:07

It took me about 15 minutes online to try and order a new 3GS phone.
I entered all my personal info...name, address, social security number, dob...and entered my service plan and hardware choice.
It told me to wait a while...and after about 5 minutes it came back with a server error. I tried re-cueing my order...re-entering the info ..and it dumped into a page to enter my Apple ID, to save my settings, which I did. It sent me another page to order a phone thru an Apple Store...but the New 3GS phone wasnt even listed!
As unhappy as I am wasting time to order a phone I couldnt order..what happened to all my personal info?
Also there was no privacy policy, as required by Federal Law, explaining how they protect my personal information.
Mac Pro 2.6 Dual Core X2 Mac OS X (10.5.7) 5 Gig Ram, (4) X 500 Gig HD, Apple Bluetooth-Airport Card

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RE:Order Failure iPhone

#2
Cander
2009-06-08 15:30:07

The 3GS is not for sale until the 19th and will likely not be available on the web.
Message was edited by: Cander
Mac OS X (10.5.2)

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RE:Order Failure iPhone

#3
Eric Wang
2009-06-08 15:30:07

Actually, I just placed my order for the 3GS online. I had to go through the verification process several times. It is really slow to be patient. Good luck.
Apple MacBook Pro Mac OS X (10.5.7)

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RE:Order Failure iPhone

#4
drshame
2009-06-08 15:30:07

It IS on sale for delivery June 19th...as the previous poster verifies.
If youre going to respond..at least check your facts.
Im not happy because i dont like putting personal information online and then wondering what happens to it.
I feel cyber-raped!
Having trouble ordering a new phone aint a big deal...my personal information is.
Mac Pro 2.6 Dual Core X2 Mac OS X (10.5.7) 5 Gig Ram, (4) X 500 Gig HD, Apple Bluetooth-Airport Card

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RE:Order Failure iPhone

#5
deggie
2009-06-08 15:30:07

Your personal information is either still on Apples system, and you can try to access it later, or call them about it.
If you are that concerned about your personal information you should never order anything online or on the telephone and only pay cash.
MacPro Dual Core 2.66 Ghz, MacBook Pro 15", iPhone 3G Mac OS X (10.5.6) AEXs, Red 2G Nano, Red Shuffle, 160 GB Classic, White 60GB 5G, Apple TV

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RE:Order Failure iPhone

#6
drshame
2009-06-08 15:30:07

Or live in a cave and never go out?
Ill try again on-line later in the week, theyre swamped.
How do you know its still in the system and does that mean my order is still In Cue?
Mac Pro 2.6 Dual Core X2 Mac OS X (10.5.7) 5 Gig Ram, (4) X 500 Gig HD, Apple Bluetooth-Airport Card

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