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I am new to iphones. I am not technically minded at all. I plugged my phone into the computer (Dell, Windows 7) and the window that popped up asked if I wanted updates. I clicked install. Then another window said it was unable to install as I needed the latest update of itunes. I thought I had that on my phone! Now my phone screen is totally frozen and won't do anything when I click the button at the bottom of the screen. Help!
townwalker wrote:
Then another window said it was unable to install as I needed the latest update of itunes.
No, that meant you need to install the latest version of iTunes on your computer.
townwalker wrote:
Then another window said it was unable to install as I needed the latest update of itunes.
No, that meant you need to install the latest version of iTunes on your computer.
Meg, I went to itunes on my computer and clicked on to updates. It said that I do have the latest version. My phone won't turn on now.

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