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A few days ago when my girlfriend was using her iPhone 4, suddenly any app she opened would force close. Sometimes her music app would open on its own. No matter what she tried to do (reboot, backup and restore) the apps would continuely crash roughly 10-30 seconds after opening them. We went to the Apple store to have the Genius bar take a look at it. First they advised to restore and set up as a new device...we tried that, to no avail. Upon returning to the store a second time, they replaced her phone with a new device. When she got home and restored her backup the problems began occuring again.
Currently we are at the idea that her backup is corrupted and she should just start from scratch. The problem with that is I would still like to find out if it is an app that is causing the corrupted backup and if backups can be recovered. The most important thing is I want to find out if there is something that can be done that she doesn't loose anything/everything.
Backups can be recovered by date, but it can be a bit picky (error filled) if you do one from too far back (probably around early 2012 due to the iOS 5.1 to 5.1.1 update).
The best thing to do is just restore your new phone fresh, erasing all settings. Backup the phone before you do this. Then add your content piece by piece.
I realize that that is what needs to be done, however I'm frustrated that there isn't a way to recover some of her previous settings and app saves. She has lived in her phone for almost a year and has it set up exactly how she wants it.
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