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my i phone will not turn on and is unable to respond to software up dates.
Not sure what you mean by "unable to respond to software updates." Certainly it won't update if it won't turn on!!
If your phone won't start, try resetting (no data loss): Press both home and power buttons for up to 30 seconds, releasing when the Apple logo appears. If no response, charge with the AC adaptor for 30 minutes and repeat if needed. If still no respose, there is a hardware failure that needs evaluation by Apple or whoever provides iPhone service in your country.
thank you for the info, i now know that this a job for the shop not me, thank you for your help.
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