iOS 5.1.1 update wrecked my phone can please help iPhone

2012-05-09 20:05:06

Hi there,

I plugged in my iPhone 4S into iTunes, and it tells me that there is an update (iOS 5.1.1)

I click update, it downloads the file and away it goes. I left the computer as this happened, it automatically went to install and when I came back there was an error message. Unfortunately, I don't remember what it said, but what has happened is that the USB cable and iTunes symbol shows on my screen whenever I turn it on (telling me to plug it into my PC). However, iTunes doesn't recognise my phone. Neither does my computer, although it plays the USB sound when I insert/eject my iPhone.

I called apple support and they were of no use, I've read several articles that involved uninstalling all apple programs and starting a fresh all to still be without a phone.

I am at my wits end and most definitely need my phone, so I hope that somebody can please help me resolve this issue as soon as possible!

RE:iOS 5.1.1 update wrecked my phone can please help iPhone

2012-05-09 20:05:06

Try the hard reset. Hold the home and sleep buttons until the apple logo comes up. May take as much as 30 seconds.

If that fails, I hope you have an Apple store close by.

good luck.

RE:iOS 5.1.1 update wrecked my phone can please help iPhone

2012-05-09 20:05:06

Try the hard reset. Hold the home and sleep buttons until the apple logo comes up. May take as much as 30 seconds.

If that fails, I hope you have an Apple store close by.

good luck.

RE:iOS 5.1.1 update wrecked my phone can please help iPhone

2012-05-09 20:05:06

First try this.

http://support.apple.com/kb/HT1808

RE:iOS 5.1.1 update wrecked my phone can please help iPhone

2012-05-09 20:05:06

First try this.

http://support.apple.com/kb/HT1808

RE:iOS 5.1.1 update wrecked my phone can please help iPhone

2012-05-09 20:05:06

I have the exact same problem. It bricked my phone. I also sync my iPad with the same computer and exact same settings. I plug in my iPad and sync everything fine. I then click on "update" to get the 5.1.1 for my iPad. Downloads, starts to install and then runs into an error : "the iPad [name] could not be updated. An unknown error occured (1602)." Now my iPad is also bricked.

I have spent the last 3 hours doing everything possible Apple suggests. I uninstalled and reinstalled itunes. I downloaded new drivers for all my USB devices. I downloaded Windows updates, etc. I tried reinstalling the device drivers (Apple Mobile Device USB driver). I am computer savvy and know my way around Windows device drivers. I turned off Windows Firewall and anti-virus software. I restarted multiple times. NOTHING WORKS.

APPLE ARE YOU LISTENING?!?!?!?

To anyone out there: hold off on installing the 5.1.1 update!

iphone 4/4s iPod/iPod2 unlock and jailbreak

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