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I cannot purchase memory as 'an unknown error has occured - dismiss'. What do I do?
Make sure your iTunes billing information is correct.
Try purchasing from your Mac or Windows computer. If you do see an error, maybe it'll be a little easier to decipher.
iCloud: Purchasing iCloud Storage and Billing
Mac OS X From the Apple () menu, choose System Preferences. Click the iCloud icon. Click Manage in the lower-right corner. Click View Account in the lower-left corner. Enter the password for your iCloud account, then click View Account and follow the prompts.Windows 7 and Vista Click the Start Menu and go to Control Panel. Go to Network and Internet. Click the iCloud icon. Click Manage in the lower-right corner. Click View Account in the lower-left corner. Enter the password for your iCloud account, then click View Account and follow the prompts. Note: You cannot update your payment information or manage your storage from iCloud.com.

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