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I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G

2012-04-18 00:19:16I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G Reply Topic

I have an old Apple ID associated with a discontinued e-mail address.  It keeps popping up when I try to update apps.  I don't remember the password.  When I try to change it by security questions, it rejects my birthdate!  I can't change it by e-mail because I no longer have access to the e-mail.  All I really want to do is cancel this old ID.  How can I do this?  Obviously, I have a new ID, since I am using this support community.


RE:I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G

#2
2012-04-18 00:19:16

You'll have to contact iTunes store support to see if they can help you with this: http://www.apple.com/emea/support/itunes/contact.html.


I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G Reply


RE:I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G

#3
2012-04-18 00:19:16

You'll have to contact iTunes store support to see if they can help you with this: http://www.apple.com/emea/support/itunes/contact.html.


I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G Reply


RE:I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G

#4
2012-04-18 00:19:16

Thanks.  Will do that.


I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G Reply


RE:I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G

#5
2012-04-18 00:19:16

Thanks.  Will do that.


I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G Reply


RE:I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G

#6
2012-04-18 00:19:16

You're welcome.  Had the same problem myself a couple of years ago and they got it fixed for me.


I have an old Apple ID connected to discontinued e-mail address. I want to delete it. I cannot remember my password and when I try to change password using security questions it rejects my birth date I can t change it by cancelled e-mail. iPhone 3G Reply


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