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I am at Ramstein AB Germany. My iphone screen was smashed badly on the flight to Germany this morning. WHEN I access apple support for this subject it gives me 3 options call now, call me now or call me later. As I am in Germany with no coverage and no working phone none of those options will work. Can you get this e-mail to someone who can help. My iphone serial # is C38GPUN9DTC1. 1) I need to know where and how I can get a replacement somewhere nearby in Germany 2) If 1 is not an option I need to set up an appt to get a to get a new iphone at an apple store in Atlanta GA in the evening of 11 July.
Please have someone contact me at email@example.com as soon as possible.
Thank you very much, Phil Edelen
Nobody from Apple is here - this is a user-to-user forum only. Nor does anyone here have any more direct access to Apple to forward your request to than you do yourself.
Posting your serial number and personal email address on a public forum is also rather unwise.
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