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iphone 4 16gb
IOS 5.0.1
iTunes 10.5.3
History:
installed iOS5 back on release date. install was interrupted, likely due to high volumes. Completed install. Initial problem noted: unable to add events to calendar. Then problem progressed to "Voice Memo" app crashing. I installed "Quick Voice" app as an alternative. Problem progressed further to an unexplained increase in "other" content on iphone. Last week I tried syncing my phone and received error message that I didn't have enough space to complete sync. Noted then that "other" content was around 5.4gb! Removed "voice memos" playlist from selected playlists to sync under music tab and noted that other content dropped to 4.5gb
Synced the phone and noticed that it appeared to move through the sync process faster than usual. Sync showed "audio" content and "other" content to be the same size at about 4.5gbs.
After sync was completed I disconnected the phone and looked at the content of my phone. No apps, No music, No photo albums! SMS texts, Notes and Contacts still all intact on phone.
Tried multiple solutions including restore to fix the problem. Each time, when the phone is plugged in and mounted in iTunes, it shows audio content at 4.5gb and other content at 4.5gbs yet the phone itself has no music, no apps and no photo albums. It does still have pictures in "camera roll", though.
After trying many suggested solutions, I gave up and went to Apple store to see the Geniuses (Genii
) They did a firmware update and reset my phone. I was advised to restore from back up. However, when I tried to restore from my back up, it would fail to complete. Unable to restore from back up and sync attempts fail.
The only data I really don't want to lose is my text message history, my notes and my voice files from "Quick Voice" app.
Restoring from back up is not an option since I believe there are corrupt files in the back up. So what I want to know is can I restore my phone as a new phone, and then re-install my text message history, notes and the sound files from the "Quick Voice" app? Perhaps using a 3rd party app to retrieve those particular files from my back up and copy them to the phone directly? Or can I create a new back up file and copy those files to the new back up file. Hopefully I would then be able to restore from the newly created back up successfully since the likely corrupt files will be in the old back up file?
All other information; apps, photos, music and contacts can be re-installed from iTunes.
There are 3rd party apps that can extract data from backup files (such as iPhone Backup Extractor), but I don't believe there is any way to restore your text conversations, notes or sound files back to your phone. Nor can you append them to an existing backup.
Update: Now iTunes will no longer open for me. It crashes within a few seconds of opening. Tried shutting down computer and restarting, but no luck. Cannot open iTunes ![]()
Anyone know how to uninstall iTunes from Mac OSX 10.6.8? Am hoping if I can uninstall and reinstall iTunes that it will at least open and not crash :s
There are 3rd party apps that can extract data from backup files (such as iPhone Backup Extractor), but I don't believe there is any way to restore your text conversations, notes or sound files back to your phone. Nor can you append them to an existing backup.
I have used iexplorer and a different app (forgot name) to view files on phone. I came across the iPhone Backup Extractor today, but when it started talking about needing the Mono framework....well, that's totally over my head ![]()
It still seems crazy to me that there isn't a way to save my text message, notes and files from "Quick Voice".
The text messages and the notes are currently intact on my phone. The files belonging to the app "Quick Voice" are not on the phone but they are definitley stored somewhere in the back up. There must be a way to clone a back up file and keep only the data you want, thus eliminating the corrupted files within the original back up file.
If you can pull files off the phone, you must be able to put them back on ![]()
Update: Now iTunes will no longer open for me. It crashes within a few seconds of opening. Tried shutting down computer and restarting, but no luck. Cannot open iTunes ![]()
Anyone know how to uninstall iTunes from Mac OSX 10.6.8? Am hoping if I can uninstall and reinstall iTunes that it will at least open and not crash :s

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